E= Connecting with Communities / Spring 2016 NewsletterE= Connecting with Communities / Spring 2016 Newsletter

Keeping you up-to-date on the Line 10 Westover Segment Replacement Project

Line 10: Connecting with Communities

For more information on the Line 10 Westover Segment Replacement Program, call toll free at 1-888-263-3654, email projects@enbridge.com or visit enbridge.com/line10

Keeping you informed —We’ve created this newsletter with the goal of keeping you and your community well informed and up-to-date, as the Line 10 Westover Segment Replacement Project progresses through the National Energy Board regulatory review process.

We know you lead busy lives, so we’ve made an effort to keep our stories brief and informative. For those who want to dig deeper and learn more, enbridge.com/line10 has a wealth of project-specific facts and information at your fingertips.

Most importantly, we welcome your feedback at any time—should you have questions or concerns, we encourage you contact us.

We value your input and are committed to responding as promptly as possible throughout the life of this project. Thank you for your time and interest in Enbridge and this important pipeline maintenance project.

E= Connecting with Communities / Spring 2016 Newsletter

What is the Line 10 Westover Segment Replacement Project?

Find us at — Facebook / Twitter & blog.enbridge.com Find out more, please visit enbridge.com/line10 or email us at projects@enbridge.com

Line 10Making a Safe Pipeline Safer

At Enbridge, our goal is 100% safety. And safety begins with prevention. That’s why we’re preparing to replace a 35-kilometre (21 mile) segment of Line 10, from our Westover Terminal to the Nanticoke Junction.

Many Enbridge projects and operations–including Line 10–contribute significantly to Ontario’s economy, services and overall energy security. Some numbers from 2014:

$1.2 billion

Capitalspending

$362.3 million

Operatingexpenditures

$201.3 million

Salary paid

2,674

Employees

The taxes we pay in Ontario support schools, infrastructure development and other provincial/local government initiatives. Some more numbers:

$53.3 million

Propertytax

$5.8 million

Corporateincome tax

$1.7 million

Payroll, fueland excise taxes

Line 10 has operated safely and reliably for more than 50 years. Like all Enbridge pipelines, it’s monitored around-the-clock and rigorously maintained by highly trained personnel using the best tools and technology

24/7365

For more information, please visit enbridge.com/line10

are granted status either as either a Commenter (a person who has relevant information or expertise regarding the project) or an Intervener (a person who is directly affected, has relevant information or expertise regarding the project).

Interveners will have until June 20 to present written evidence supporting their positions, while commenters have until Aug. 20 to provide their Letter(s) of Comment.

In addition, the NEB has indicated it may hold a public meeting in late June. This meeting would provide an opportunity for all participants to present an oral statement expressing their views on the project directly to the NEB.

The NEB expects the project hearing will take place in October. While a firm date and details on format have not been finalized, the NEB expects the process to include

“oral cross-examination and oral final argument.”

Following the hearing, the NEB will release a decision on whether Enbridge should proceed with the Line 10 Westover Segment Replacement Project, and if so, under what conditions, by May 17, 2017.

Subject to the receipt of regulatory approval, construction on the project is expected to begin in 2017 and be completed by 2018. Restoration of the right-of-way is planned to be finalized by the fall of 2018.

Public consultation will continue throughout the duration of the project and into its operation.

For more information on the project and the NEB process, please visit: neb-one.gc.ca and type ‘Line 10’ in the search field.

Opportunity knocks for local business The proposed Line 10 Westover Segment Replacement Project will provide a broad range of participation opportunities for qualified southern Ontario goods and services providers. Many other area businesses, such as hotels, grocery stores and restaurants, will also benefit from the presence of work crews during project construction.

Enbridge is committed to ensuring significant opportunities are provided to communities in the vicinity of our projects and operations. To ensure follow-through on this commitment, we’ve recently established a Sustainable Supply Chain Team for the Line 10 Westover Segment Replacement Project. This team will oversee implementation of a new and enhanced process for project and operations procurement.

For certain opportunities, prospective contractors must provide a draft Socio-Economic Plan (SEP). These plans are an important tool that will help Enbridge ensure local and Indigenous businesses receive as much socio-economic benefit as reasonably achievable from our projects and initiatives. Success for any contractor will depend, in part, on how well they understand, appreciate, and plan for the execution of their SEP.

Enbridge will review all draft SEPs and provide support as necessary to approve them as part of the Request for Proposal process. Successful businesses will be contractually obligated to deliver on the commitments and strategies agreed to within their SEP, which in turn will support Enbridge in meeting or exceeding our ongoing socio-economic objectives.

Indigenous Participation

Enbridge is also committed to providing economic opportunities, such as procurement of goods and services, contract provision training, job training and employment, to qualified Indigenous businesses. Our goal is to maximize local Indigenous participation in our growth projects and

in meeting our ongoing operational needs.

We do this by:

• Identifying business and employment capacity within local Indigenous communities early in a project;

• Assisting Indigenous businesses pre-qualification and vendor certification;

• Creating awareness among our general contractors, of Indigenous businesses with the capacity to provide ancillary services;

• Requiring all prospective contractors to submit a SEP that provides detailed information on potential Indigenous participation; and,

• Requiring all successful contractors to provide Indigenous cultural awareness training.

Project Timing

Before proceeding with construction, the project requires approval from the National Energy Board (NEB) and Enbridge’s Board of Directors.

During the planning stages, Enbridge will directly source certain services including: environmental surveying; geotechnical studies; tree planting; stockpile site preparation; security fencing; and stockpile pipe.

In July 2015, J.D. Barnes Limited, one of the largest survey companies in Ontario, was awarded the preliminary survey contract for the project. They have subcontracted line locating work to Telecon Inc., another Ontario-based firm. Geotechnical work has been awarded to Stantec’s Ontario division out of Markham.

Regulatory Process Moves ForwardThe National Energy Board (NEB) regulatory process continues to unfold for the Line 10 Westover Segment Replacement Project. —On Feb. 17, having determined that Enbridge’s regulatory application was complete, the NEB announced it would conduct a public hearing into the proposed pipeline maintenance project.

A Notice of Hearing advertisement appeared in local newspapers (Ancaster News, Dundas Star News, Hamilton Mountain News, Le Régional, the Hamilton Spectator and Turtle Island News) prior to March 2,

when the NEB held a public information session at the Canadian Warplane Heritage Museum to help explain NEB processes and participation options.

Between Feb. 22 and March 14, the NEB accepted Applications to Participate in the project hearing, receiving a total of 13 applicants.

The NEB ultimately decides who may participate in a hearing and whether they

Line 10: Connecting with Communities

E= Connecting with Communities / Spring 2016 Newsletter

Find out more, please visit enbridge.com/line10 or email us at projects@enbridge.com

Making a Safe Pipeline Safer What’s Happening

Pipeline Tampering is a CrimeAt Enbridge, the safety of the public, the environment and our workers are always top priority. For this reason, recent events of tampering with Enbridge pipeline infrastructure in Eastern Canada have raised some serious concerns for us.

—In December, a small group of protesters cut the locks into a secure facility and tampered with valve equipment on an active crude oil pipeline. On January 4, we shut down another pipeline as a precaution following tampering with a valve station.

Criminal acts of sabotage and tampering, vandalism, trespassing and occupation of pipeline facilities have the potential to cause serious harm—not only to the perpetrators themselves, but also to nearby communities, the environment, local

landowners and the employees who maintain these facilities.

Enbridge has taken decisive action to enhance the overall safety and physical security of our pipeline facilities. We are also seeking to engage government, emergency responders, landowners, the public and activists themselves to ensure they fully understand the risks associated with this activity.

If you’d like more information on this topic, please visit enbridge.com/pipelinetampering

Engaging the Community

Find us at — Facebook / Twitter & blog.enbridge.com

What we’ll be looking for…

The majority of business opportunities on this project will come from our primary construction contractor. This firm will not be selected until 2017 and Enbridge will encourage them to use local and Indigenous contractors, provided they are able to meet our standards of quality, service cost-competitiveness and socio-economic performance.

Potential subcontracting opportunities may include:

• fuel services

• yard setup

• office supplies

• catering

• coffee and water delivery

• portable toilet facilities

• janitorial and laundry services

• water and hydrovac trucks

• crane services

• farm equipment

• straw bales, seed and tackifier

• mulching, gravel, sand and lumber

• waste containers and disposal

• medics and EMT support

• fencing and posts

• line sweeping and snow removal

This project will provide opportunities for qualified local goods and services providers, including Indigenous businesses. —

Pipeline Tampering Protecting our Systems from Unlawful Activity

Criminal acts of sabotage and tampering, vandalism, trespassing and occupation of pipeline facilities have the potential to cause serious harm—not only to the perpetrators, but also to nearby communities, the environment, local landowners and the employees who maintain these facilities.

Safety of the public, the environment and our workers is our top priority at Enbridge. Our facilities are signed, secured and monitored to ensure the safety of people and the environment. However, unauthorized acts, tampering or vandalism at these facilities can place the protesters, the public, and the environment at risk as well as impact the delivery of the energy we all rely on.

Anyone who trespasses and or tampers with our facilities is also impacting the police and emergency response resources and equipment, potentially impacting their ability to respond to other emergencies. Such acts that endanger the public and the environment are criminal acts and we take them very seriously and will support prosecution of all those involved.

Enbridge has taken decisive action to enhance the overall safety and physical security of our pipeline facilities. We are also seeking to engage government, emergency responders, landowners, the public and activists themselves to ensure they fully understand the risks associated with this activity. To ensure the safety of the public and the environment, Enbridge will also ensure that protesters understand they can be prosecuted for their involvement and that we pursue such prosecution.

What danger does valve tampering pose? What could happen?

Our pipeline operators and technicians are highly trained and skilled in the work they do. Someone without this knowledge could seriously endanger themselves and other persons as well as the surrounding environment.

While we have many layers of controls and backup systems in place to safeguard our pipeline infrastructure, there is added potential for a pipeline failure or release if a manually operated valve is closed without prior notification to our control centre or regional operators. Such actions put the environment and the public at risk.

What security and safety measures does Enbridge currently have in place? What additional measures are you considering?

Enbridge sites are secured and monitored for the safety of people and the environment. Signs clearly indicate the dangers of illegally trespassing or tampering and provide emergency contact information, including 9-1-1 and the Enbridge safety hotline number for that area.

In addition, we are assessing and employing additional, permanent measures to enhance security and

See reverse for emergency contact information in your area.

safety at our sites to help prevent criminal occupation, tampering and sabotage in the future. To ensure the effectiveness of these additional measures, and those in place, we cannot provide details or discuss them publicly. Additional details are provided to emergency responders and landowners for their information and safety.

What is Enbridge doing to communicate the dangers of this activity?

Enbridge will support industry advocacy and communications however it can. Our engagement teams are communicating with a broad range of stakeholders in Canada and the U.S. We’re also working with industry and land associations, elected officials, safety authorities, experts and federal regulators to bring attention to this industry wide issue.

Prospective contractors can find a complete package of information, including forms, policies and contacts on enbridge.com and searching ‘Doing Business with Enbridge’.