© 2014 CSC and HDS. All Rights Reserved.

ENABLING REAL-TIME BUSINESS WITH SAP HANA IN THE CLOUD

Lynn McLean VP, Unified Compute

Platform (UCP) Sales, HDS

Mark Lenke Global Managing Partner Big Data & Analytics, CSC

2 © 2014 CSC and HDS. All Rights Reserved. November 7, 2014

HDS Is Creating Repeatable Solutions

Common Advanced Analytics Foundation

Results and Outcomes

Analysis and Forecast

Ingest Data Store, Manage,

Search Data

AUTOMOTIVE

Connected Car

PUBLIC SAFETY

Connected

Intelligence

HEALTHCARE

Clinical Data

Exchange

BUSINESS/IT

ANALYTICS

Conn. Machines

TELCO

Real-Time

Analytics

OIL & GAS

Connected

Energy

Common Advanced Analytics Platform

One Platform for All Big Data Solutions

It’s less about Aqua and more about the solutions

AUTOMOTIVE

Telematics &

Connected Car

SURVEILLANCE

Connected

Intelligence

HEALTHCARE

Clinical Data

Exchange

MACHINE-TO-

MACHINE

Analytics

TELCO

Real-Time

Analytics

I

5 © 2014 CSC and HDS. All Rights Reserved. November 7, 2014

Today’s Challenges Require a New IT Operating Model

Highly Competitive Market New Competition

Unexpected, Younger, Agile

Client

Improved Cost Control and Margins

Greater Flexibility

Faster Time to Market

Heightened Security

Changing Expectations

Pace of Technology

Change

Urgent Business Demands

Aging apps; complex and costly infrastructure

Slow application release cycles

Constant IT resource delays

Lack of IT innovation with “80/20” budgets

Current IT Operating Models

And IT ...

Just Can’t Keep Up

A flexible, efficient application-centric hybrid cloud ecosystem that supports SAP core business applications and big data analytics The Solution

6 © 2014 CSC and HDS. All Rights Reserved. November 7, 2014

Real-time decision making

• Challenge for real-time decision making is obtaining content

• Example:

– Production planning based on manufacturing line activity and supply chain measures

• STEP 1 Collecting supply chain measures (hours spent/available, RM, WIP, FG): consistency, availability, quality

• STEP 2 establishing quality budgeting process (neither bottoms-up nor top-down are best practice)

* Wall Street Journal

– Compilation of capital spend for evaluation of

investment options for customer projects • The Holy Grail: Agreement on definition of Customer;

Agreement on definition of Capital; Tracking of special projects

– Profiling for new hire candidates and pay raise

determination *

7 © 2014 CSC and HDS. All Rights Reserved. November 7, 2014

Enable innovative applications

• Event Integration with ERP

• Leading Indicators

• Predictive Analytics

– Integrating predictive engine, in-memory, linking with operational reporting to support

• Customer Service

• Sales and Pricing

8 © 2014 CSC and HDS. All Rights Reserved. November 7, 2014 8 © 2014 CSC and HDS. All Rights Reserved. November 7, 2014

CSC Cloud IU for SAP

Platform, operations, and service

optimized for an SAP environment

in a pay-as-you-go service

Modular design and service

catalog enable customer choices

for SAP management options and

professional services

Choice of Private, Virtual Private or

Leverage Cloud Models

HANA support for HA

production, Test/QA or

HANA ERP

Powered by HDS servers

and storage

Reliable, Secure Delivery of SAP Basis Support and

Cloud Infrastructure

Vir

tual L

an

dscap

e

Management

and Reporting

Provisioning

Basis Support

Backup

Application and Database

Operating Systems

Antivirus

Monitoring

Patching

Basic Compute

Storage

CPUs

Memory

SAP Support Team

SAP Support Team

You focus on your SAP business processes — we take care of the rest.

9 © 2014 CSC and HDS. All Rights Reserved. November 7, 2014

International Leader in Electronics and Information Technologies

Elapsed Time Comparisons

20

10

40

80

5

5

5

5

DR Failover Test

System Refresh

System Clone

Landscape Clone

Elapsed Time in Days

Cloud IU for SAP

Traditional Infrastructure

Total Effort Comparisons

50

15

20

90

7

4

2

10

DR Failover Test

System Refresh

System Clone

Landscape Clone

Total Effort in Days

Cloud IU for SAP

Traditional Infrastructure

• Implement Cloud IU for SAP deployed on CSC’s private cloud

• CSC delivers management support through the application layer and surrounds applications with our holistic defense-in-depth security framework

Unified Compute Platform (UCP) - One Platform for All

Hitachi

UCP

Compute Blades

Hypervisor

IP and SAN Networks

Storage plus DR & Backup

Oracle

Database

Microsoft

Exchange

Server

Microsoft

SQL Server

SAP ERP Citrix

XenDesktop

VMware

Horizon View

Microsoft

Sharepoint

SAP HANA

Bare Metal OS

Infr

as

tru

ctu

re

Orc

he

str

ati

on

Service Orchestration

Integrated with ISV Software

and single point of Support

High Resilience, Scale, Performance and Automation for higher ROI

Reference Architecture

for ISV Software

Hitachi Unified Compute Platform (UCP)

UCP Leverages Hitachi best of breed systems

12 © 2014 CSC and HDS. All Rights Reserved. November 7, 2014

Advanced Analytics – New Capabilities HANA Side Car

• Visual Analytics for MRP (Real-time INSIGHT) – Visualize large amounts of data in real time (Always displays "live”)

– Deliver faster time to insight in a repeatable, self-service way

– Maximize business knowledge with a combination of big picture insights and granular details

– Accelerate decision making with immediate, fact-based answers to complex business questions

• Predictive Analytics for MRP (Real-time FORESIGHT) – HANA's (in-built) PAL library provides the flexibility to perform predictive

analysis based on large datasets in real-time

Graduate from Real-time INSIGHT to Real-time

FORESIGHT

Self-service intelligence!

13 © 2014 CSC and HDS. All Rights Reserved. November 7, 2014

Use-Cases which Benefit from In-Memory Computing

Use Case Solution and Architecture

Supply Chain: Lot Traceability, Capacity Utilization, High intensity user activity or high volume crunching or complex algorithms

Division, Corporate KPI’s; Audit/ Revenue Recognition Exploits where aggregation is necessary with Columnar storage

Advanced planning and Optimization: Risk / Compliance Real-time and stored only once; data marts and data aggregations take up space and take time to refresh

Historical comparison; Customer 360: Big Data (social content, Sensor data capture)

Current (hot), Recent (warm), History (cold) – good strategy

Customer Segmenting, Retention Risk analysis, Predictive Maintenance,

Move away from SAS and into R and run in-database; text analytics; unstructured data co-query Reduce the footprint putting apps more to work with less databases Less duplication of data, simplified analysis – reusable code (for aggregates upon aggregates)

Leverage single platform from which to set expectations and Leverage the umbrella approach (CSC Big Data)

14 © 2014 CSC and HDS. All Rights Reserved. November 7, 2014

BW on HANA and Call Center Process Acceleration

• Increase productivity in Call center reducing Average Response with substantial cost reduction

• Improve measurement of performance and business KPIs

• Accelerate SAP BW Performance and reduce current cost by adopting a hybrid Sybase IQ – HANA platform for SAP BW.

• Design accelerated HANA Database to provide real time response to attendance processes in a non-intrusive architecture, without disruption of transaction systems

• 16% productivity increase in all call center operation for AES

• Refactoring of current SAP BW,

• Design and implementation of hybrid HANA + Sybase IQ Platform

• Migration of current BW Content

• SAP Consulting was subcontracted by CSC for Quality Assurance purposes

Challenge Solution

One of the largest utilities company in Brazil.

• 6 million customers

• +20 largest cities in São Paulo State

• + 1.200.000 calls per month (call Center)

Client

15 © 2014 CSC and HDS. All Rights Reserved. November 7, 2014

CSC HANA References

• MEWA

– PoC for a Combined Upgrade and Migration from SAP BW 7.0 on Oracle 10.2 to SAP BW 7.3 on HANA 1.0 SP6

• CSC

– Implementation and Configuration of CSC‘s Predictive Solutions ICR and SMO on HANA with R, BODS 4.0 and BOBJ dashboard

– Implementation and Configuration of SAP rapid deployment solution operational sales for HANA with a backend system SAP ERP 6.0 EHP6, SAP LT Replication Server 2.0, BOBJ dashboard and mobile connection

• Grundfos

– SAP HANA BW on HANA assessment for the migration of

SAP BW 7.02 on Oracle 10.2 to SAP BW 7.3 on HANA 1.0 SP6

• US Army

– Active implementation migrating US Army data to SAP HANA. Includes hardened environment, BW on HANA, and Adaptive Analytical App solutions

– SAP HANA BW on HANA assessment for the migration of SAP BW 7.02 on Oracle 10.2 to SAP BW 7.3 on HANA 1.0 SP6

• Verizon

– HANA implementation to support Finance, Operations & Supply Chain reporting

– BW 7.3 upgrade from 7.0, BW on HANA v1 sp4, HANA with COPA accelerator

© 2014 CSC and HDS. All Rights Reserved.

Thank You