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Enabling Electronic Enabling Electronic Prescribing and Enhanced Prescribing and Enhanced Management of Controlled Management of Controlled Substances Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts Department of Public Health Bureau for Health Care Safety and Quality Drug Control Program

Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

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Page 1: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Enabling Electronic Prescribing Enabling Electronic Prescribing and Enhanced Management of and Enhanced Management of

Controlled SubstancesControlled Substances

AHRQ Annual ConferenceSeptember 8, 2008

Grant M. Carrow, Ph.D.Massachusetts Department of Public Health

Bureau for Health Care Safety and QualityDrug Control Program

Page 2: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Project CollaboratorsProject Collaborators

MA Department of Public Health, Drug Control Program

DrFirst, Inc., Rockville, MD Brandeis University, Heller School for Social

Policy and Management Berkshire Health Systems, Inc. U. S. Department of Justice, Drug

Enforcement Administration Supported by a grant from the U.S. Agency

for Healthcare Research and Quality

Page 3: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Project TeamProject Team

Adele Audet, RPh, DPHArnold Bilansky, RPh, DPHMichael B. Blackman, MD, MBA, Berkshire Health Systems, Inc.Grant M. Carrow, PhD, DPH, Principal InvestigatorNancy Coffey, U.S. Drug Enforcement AdministrationJohn L. Eadie, MPA, DPHPeter N. Kaufman, MD, DrFirst Stephen J. Kelleher, Jr., MHA, FACHE, Project Manager MeeLee Kim, BA, Brandeis UniversityPeter Kreiner, PhD, Brandeis UniversityAnn McDonald, RN, MN, BHS & Project LiaisonLee Panas, MS, Brandeis UniversityCindy Parks Thomas, MSPH, PhD, Brandeis UniversityStan Walczyk, RPh, O’Laughlin’s Pharmacy & DPH Formulary Comm.

Page 4: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

AgendaAgenda

Project Purpose and Method Background Project Specific Aims Protocol Preliminary Findings Expected Outcomes

Page 5: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Project Purpose and MethodProject Purpose and Method

Encourage the expansion, adoption and diffusion of e-prescribing, a key component of health IT and electronic health records, to improve medication management by ambulatory care clinicians at the point-of-care.

Test and demonstrate the safety, security, quality and effectiveness of electronic transmission of prescriptions for federally controlled medications in the ambulatory care setting.

Page 6: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Background:Background:Challenges Unique to EPCSChallenges Unique to EPCS

Currently there is a lack of approved security standards for the electronic prescribing of controlled substances (EPCS).

Security standards for EPCS are a unique challenge because of the need to prevent pharmaceutical (or drug) diversion.

Page 7: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Background:Background:Challenges (cont’d)Challenges (cont’d)

Pharmaceutical (or drug) diversion is the channeling of licit controlled substances or other pharmaceuticals for illegal purposes or abuse.

Diversion may include, but is not limited to, theft, burglary and robbery; tampering; stealing, forging and counterfeiting prescriptions; doctor shopping; indiscriminate prescribing; and illegal sales of prescriptions and pharmaceuticals.

Source: Alliance of States with Prescription Monitoring Programs, 1999

Page 8: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Background:Background:Challenges (cont’d)Challenges (cont’d)

Controlled substances prescriptions estimated to comprise 326M prescriptions1 (ca. 8.8%) of total 3,700M U.S. prescriptions2

Prevalence of non-medical use of prescription psychotherapeutics in U.S. estimated at 7M current users3

Incidence of non-medical use of prescription psychotherapeutics in U.S. estimated at 2.2M new users3

1U.S. Drug Enforcement Administration, 20082IMS Health, 20063U.S. Substance Abuse and Mental Health Services Administration, 2006

Page 9: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Background:Background:Challenges (cont’d)Challenges (cont’d)

The lack of approved standards has contributed to a delay in realizing the full patient safety, clinical benefits, and risk reductions that are known to result from e-prescribing, including

Better medication management and coordination of care

Better decision support

Clinician workflow improvement

Prevention of medication errors

Page 10: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Background:Background:Benefits Unique to EPCSBenefits Unique to EPCS

In addition, there are potential benefits unique to EPCS:

Reductions in non-medical use and abuse of federally controlled pharmaceuticals

Increase in adoption of e-prescribing of Increase in adoption of e-prescribing of non-controlled (legend) medicationsnon-controlled (legend) medications

Elimination of need for two separate Elimination of need for two separate systems (i.e., e-prescribing for legend systems (i.e., e-prescribing for legend medications and paper for controlled medications and paper for controlled medications)medications)

Page 11: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Background:Background:Security RequirementsSecurity Requirements

DEA has identified a set of security elements that must be included in a

health IT solution for EPCS

Page 12: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Background:Background:Security RequirementsSecurity Requirements

Authentication Positively identifying the signer and establishing who is sending and receiving data

Non-repudiation

That parties to an activity cannot reasonably deny having participated in the activity

Record Integrity

Data and signature have not been altered after signature

Page 13: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Background:Background:Security RequirementsSecurity Requirements

Legal Sufficiency

Litigation strength for prosecution, i.e., the ability to be proven beyond a reasonable doubt

Signature Verification

Ascertainment that an identified signer intended to endorse a writing

Confidentiality Only authorized persons have access to the data

Page 14: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

E-prescribing Transaction E-prescribing Transaction Current (non-EPCS)Current (non-EPCS)

Page 15: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

EPCS TransactionEPCS Transaction

Page 16: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Background:Background:Regulatory MilestonesRegulatory Milestones

2003: 2003: Medicare Modernization Act mandated Medicare Modernization Act mandated standards standards for e-prescribingfor e-prescribing

2005: AHIC chartered2005: AHIC chartered2005: 2005: CMS final rule on foundation standards CMS final rule on foundation standards

(Medicare Part D)(Medicare Part D)2006: 2006: IOM report on role of e-prescribing in reducing IOM report on role of e-prescribing in reducing

medication errorsmedication errors2007: All states and D.C. allow e-prescribing of non-2007: All states and D.C. allow e-prescribing of non-

controlled (legend) medicationscontrolled (legend) medications2008: 2008: CMS final rule on additional standardsCMS final rule on additional standards2008: DEA Notice of Proposed Rulemaking for EPCS2008: DEA Notice of Proposed Rulemaking for EPCS

Page 17: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Project Specific AimsProject Specific Aims

Aim 1: Develop, implement and verify a system of safe and secure electronic transmission of prescriptions for federally controlled substances in an ambulatory care setting.

Aim 2: Develop and test the interfacing of the e-prescribing system developed in Aim 1 with the Massachusetts Prescription Monitoring Program.

Page 18: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Project Specific Aims (cont’d)Project Specific Aims (cont’d)

Aim 3: Conduct systems process and outcomes evaluations of improvements to patient care, risk reductions, patient and clinician benefits, patient safety, information privacy, confidentiality.

Aim 4: Develop and implement a plan for dissemination of findings for Aims 1, 2 and 3.

Page 19: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Protocol:Protocol:Study SiteStudy Site

Berkshire Health Systems Catchment Area

BHS is primary provider in Berkshire County, MA

(contained “laboratory”)

Community Pain Management Project

Leadership in EHR adoption

>300 physicians, dentists, nurse practitioners,

physician assistants

Service to medically underserved populations

Page 20: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Protocol: Protocol: Phase I Phase I (months 1 – 6)(months 1 – 6)

Obtain DEA waiver to allow e-prescribing of Obtain DEA waiver to allow e-prescribing of Schedule II-V drugs at Berkshire Health SystemsSchedule II-V drugs at Berkshire Health Systems

Introduce project to Berkshire medical communityIntroduce project to Berkshire medical community

Recruit providers to participate in projectRecruit providers to participate in project

Develop authentication process for use by providersDevelop authentication process for use by providers

Conduct provider and pharmacy interviews/surveysConduct provider and pharmacy interviews/surveys

Page 21: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Protocol:Protocol:Phase I (cont’d)Phase I (cont’d)

Providers will use e-prescribing technology utilizing Providers will use e-prescribing technology utilizing DrFirst’s Rcopia softwareDrFirst’s Rcopia software

Group IGroup I (current DrFirst users) will be split into 2 (current DrFirst users) will be split into 2 sub-groups: sub-groups:

50% to use EPCS (including digital 50% to use EPCS (including digital signature)signature)

50% to use standard prescribing process50% to use standard prescribing process

Group IIGroup II (new users of e-prescribing) will be split (new users of e-prescribing) will be split into 2 sub-groups: into 2 sub-groups:

50% to use EPCS (including digital 50% to use EPCS (including digital signature)signature)

50% to use standard prescribing process50% to use standard prescribing process

Page 22: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Protocol:Protocol:Phase II (Phase II (months 7 – 12)months 7 – 12)

Group I (control) will use standard prescribing Group I (control) will use standard prescribing process for Schedule II-V drugsprocess for Schedule II-V drugs

Group I (test) will begin using e-prescribing for Group I (test) will begin using e-prescribing for Schedule II-V drugsSchedule II-V drugs

Group II baseline data collection beginsGroup II baseline data collection begins

Assess prescription pick-up complianceAssess prescription pick-up compliance

Page 23: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Protocol:Protocol:Phase II (cont’d)Phase II (cont’d)

Develop and test interfacing between DrFirst and the Develop and test interfacing between DrFirst and the Massachusetts Prescription Monitoring Program Massachusetts Prescription Monitoring Program (PMP)(PMP)

Review PMP data to assess potential diversion Review PMP data to assess potential diversion issuesissues

Evaluate outcomes for:Evaluate outcomes for: improvement in patient careimprovement in patient care reductions in adverse drug events (ADEs) reductions in adverse drug events (ADEs) decrease in non-medical use of controlled decrease in non-medical use of controlled

substances.substances.

Conduct provider and pharmacy surveysConduct provider and pharmacy surveys

Page 24: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Protocol:Protocol:Phase III Phase III (months 13 – 27)(months 13 – 27)

Group I (test and control) continue to use e- Group I (test and control) continue to use e- prescribing and standard prescribing process prescribing and standard prescribing process respectively, for Schedule II-V drugsrespectively, for Schedule II-V drugs

Group II (control) will use standard prescribing Group II (control) will use standard prescribing process for Schedule II-V drugsprocess for Schedule II-V drugs

Group II (test) will begin using EPCSGroup II (test) will begin using EPCS

Data collection on Groups I and II continueData collection on Groups I and II continue

Page 25: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Protocol:Protocol:Phase III (cont’d)Phase III (cont’d)

Continue review of PMP data to assess potential Continue review of PMP data to assess potential diversion issuesdiversion issues

Continue to assess prescription pick-up complianceContinue to assess prescription pick-up compliance

Continue to evaluate outcomes for improvement in Continue to evaluate outcomes for improvement in patient carepatient care reductions in adverse drug events (ADEs)reductions in adverse drug events (ADEs) decrease in non-medical use of controlled decrease in non-medical use of controlled

substancessubstances

Conduct provider and pharmacy interviews/surveysConduct provider and pharmacy interviews/surveys

Evaluation of resultsEvaluation of results

Page 26: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Protocol:Protocol:Phase IV Phase IV (months 28 - 36)(months 28 - 36)

Complete EvaluationComplete Evaluation

Prepare ReportsPrepare Reports

Submit Final Reports to AHRQ and DEASubmit Final Reports to AHRQ and DEA

Dissemination of FindingsDissemination of Findings

Page 27: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Protocol:Protocol:Independent Security AnalysisIndependent Security Analysis

NIST Trained/Certified Review the design of the project Test the security of the pilot system once it is

operational Pre-deployment Risk Analysis Periodic (6 month) assessments throughout the

project Report on essential DEA security components for

EPCS Available to assess/report on major security

breaches

Page 28: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Protocol:Protocol:EvaluationEvaluation

Conduct process and outcome evaluations of:

Improvements to Patient Care

Reduction of Risk Medication Errors Diversion Abuse

Patient and Clinician Benefits

Patient Safety

Information Privacy and Confidentiality

Page 29: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Preliminary Findings:Potential State Regulatory Barriers

Do state laws allow EPCS?Do state laws allow EPCS? CA, MA, NY: laws allow for EPCS pending CA, MA, NY: laws allow for EPCS pending

DEA regulationsDEA regulations e.g., MA regulations set minimum security e.g., MA regulations set minimum security

standards and adopt DEA regulations by standards and adopt DEA regulations by referencereference11

1Mass. Code Regs., 105 CMR 721.000

Page 30: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Preliminary Findings:Potential Regulatory Barriers (cont’d)

Do state laws allow EPCS (cont’d)?Do state laws allow EPCS (cont’d)? FL law requires written prescription for FL law requires written prescription for

Schedule II drugsSchedule II drugs11

TX law prohibits e-prescribing of TX law prohibits e-prescribing of Schedule II prescriptions and requires Schedule II prescriptions and requires manual signaturemanual signature2,32,3

Time needed to change state laws and Time needed to change state laws and regulations may be significantregulations may be significant

1Fla. Statutes, Chapter 8932Tex. Health & Safety Code, Chapter 4813Tex. Admin. Code, Title 22, §291.34

Page 31: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Preliminary Findings:Other Potential Challenges

State laws and regulations can change State controlled substances laws can be

more restrictive than federal law Many states place responsibility for security

and validity of prescriptions on prescribers and pharmacies, both of which are regulated/licensed at state and federal levels

Transaction system providers (e.g., eRx software, transmission network and switches, pharmacy software) are not separately regulated/licensed

Page 32: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Preliminary Findings:Other Potential Challenges (cont’d)

States may be unprepared to conduct in-person identity proofing (e.g., regulations, infrastructure, costs)

Acceptance of controlled substance e-prescriptions for reimbursement by third-party payors (currently automatically rejected by Medicaid)

Page 33: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Expected OutcomesExpected Outcomes

Facilitate and expedite adoption and expand diffusion of electronic prescribing through:

Field testing security standards prior to finalization and implementation of DEA proposed regulations governing EPCS

Identifying unexpected barriers and outcomes prior to implementation

Page 34: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

Expected Outcomes (cont’d)Expected Outcomes (cont’d)

Earlier adoption and expanded diffusion of e-prescribing is expected to result in benefits such as:

Improved medication management by ambulatory care clinicians at the point-of-care

Increases access to needed pharmaceuticals, particularly by those with chronic medical conditions

Reduced non-medical use and abuse of controlled substances

Page 35: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

ContactsContacts

Grant M. Carrow, Ph.D.Grant M. Carrow, Ph.D.Principal InvestigatorPrincipal [email protected]@state.ma.us

Stephen J. Kelleher, Jr., MHA, FACHEProject [email protected]

Page 36: Enabling Electronic Prescribing and Enhanced Management of Controlled Substances AHRQ Annual Conference September 8, 2008 Grant M. Carrow, Ph.D. Massachusetts

QUESTIONS?QUESTIONS?