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Enabling & Accelerating Telco Success Cisco Services Value Proposition For © 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID 1 Service Providers Miguel Alava Director, Cisco Services, Asia July 1, 2010

Enabling & Accelerating Telco Success...Cisco Confidential 4 IP NGNArchitecture Bandwidth without associated revenue channel, OTT content Increased focus on value by the SPsto the

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Page 1: Enabling & Accelerating Telco Success...Cisco Confidential 4 IP NGNArchitecture Bandwidth without associated revenue channel, OTT content Increased focus on value by the SPsto the

Enabling & Accelerating Telco SuccessCisco Services Value Proposition For

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 1

Cisco Services Value Proposition For Service Providers

Miguel AlavaDirector, Cisco Services, AsiaJuly 1, 2010

Page 2: Enabling & Accelerating Telco Success...Cisco Confidential 4 IP NGNArchitecture Bandwidth without associated revenue channel, OTT content Increased focus on value by the SPsto the

Agenda

� Telco Industry Transformation

� Engagement & Customer Successes

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 2© 2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 2

� Service Portfolio & Value Proposition

Page 3: Enabling & Accelerating Telco Success...Cisco Confidential 4 IP NGNArchitecture Bandwidth without associated revenue channel, OTT content Increased focus on value by the SPsto the

Service Provider Business Trends

Cost ofTraffic

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 3

Revenue

Monetize Monetize InfrastructureInfrastructureInvestmentsInvestments

Rapidly Rapidly Changing Changing

Competitive Competitive EnvironmentEnvironment

CostCostOptimizationOptimization

Page 4: Enabling & Accelerating Telco Success...Cisco Confidential 4 IP NGNArchitecture Bandwidth without associated revenue channel, OTT content Increased focus on value by the SPsto the

Service Provider Opportunities

� Broader monetization strategies� Consumer electronics, retail

Consumer Video/Connected Home Mobile

InternetManaged andCloud Services

� Radio evolving from 3G to “Multi-G”

� IaaS offerings� Facilities-based SPs require

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 4

IP NGN Architecture� Bandwidth without associated revenue

� Consumer electronics, retail channel, OTT content

� Increased focus on value by the SPs to the content owners

� Accelerating data traffic growth� Network outsourcing

� Facilities-based SPs require tight integration

� Monetization of DC investments - XaaS offerings

Page 5: Enabling & Accelerating Telco Success...Cisco Confidential 4 IP NGNArchitecture Bandwidth without associated revenue channel, OTT content Increased focus on value by the SPsto the

Consumer Video/Connected Home

Managed andCloud Services

Mobile Internet

What is our Service Provider Strategy ?Capturing Market Transition

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 5© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 5

IP NGN Architecture

MobileInternetSolutions

VideoSolutions

SP DCVirtualizationManaged

ServicesNext Gen Service Provider Infrastructure

Page 6: Enabling & Accelerating Telco Success...Cisco Confidential 4 IP NGNArchitecture Bandwidth without associated revenue channel, OTT content Increased focus on value by the SPsto the

OperationTransformationOperation

Transformation� How do we assure our network/services ?� How do we optimize our network?

� How can you help me create & introduce new

UserExperience

Telco Operator TransformationTop of mind Issues

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 6

Scale & Cost

ServiceTransformation

ServiceTransformation

� How can you help us successfully transition to IP/Packet Technology

� Help us integrate & deliver an end to end solution

� How can you help me create & introduce new services quickly

� How can you help us to improve profitability & create new monetization model

NetworkTransformationNetwork

Transformation

New Revenue

Page 7: Enabling & Accelerating Telco Success...Cisco Confidential 4 IP NGNArchitecture Bandwidth without associated revenue channel, OTT content Increased focus on value by the SPsto the

• Packet Voice/ITP• Broadband cable• Packet Gateways• IT/OSS•WiFi

• IP NGN Deployment• Carrier Ethernet Deployment• IP Migration & Consolidation•Optical / DWDM

� Mobile Packet Core� Video/IP TV Head end� IP RAN � Femto Solution� IMS/OSS Integration

How? - Cisco Services Engagement Proven Track Record/Expertise

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 7

• Network Optimization•Optical / DWDM Deployments � Mobile Data Center

Page 8: Enabling & Accelerating Telco Success...Cisco Confidential 4 IP NGNArchitecture Bandwidth without associated revenue channel, OTT content Increased focus on value by the SPsto the

ReducedCost & Risk

Cisco Services Value Addressing Operators Priorities

Improve Operational Efficiencies

Customer Experience

Accelerate Time To Market

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 8

Improve Network KPI (Availability & Performance)

Business Impact Delivered

Enable Innovative Service/

Monetization Model

ServiceProviders

Page 9: Enabling & Accelerating Telco Success...Cisco Confidential 4 IP NGNArchitecture Bandwidth without associated revenue channel, OTT content Increased focus on value by the SPsto the

Managed Operations

Network Assurance Performance, Fault, Capacity SLA’s

Operational SLA

Preemptive

Outcome-based Offers Backed by SLAsReactive -> Proactive -> Preemptive

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 9

Technical Support

Focused Technical Support Reactive

Proactive Optimization Services

RMA SLA

Availability & Restore SLA

Response SLA

Smart Service Architecture Foundation(IC/Tools/Platform)

Page 10: Enabling & Accelerating Telco Success...Cisco Confidential 4 IP NGNArchitecture Bandwidth without associated revenue channel, OTT content Increased focus on value by the SPsto the

� IP NGN Practice� Reference Architecture� Methods & Procedures� Knowledge Management

Process People

Cisco Services Advantage Significant Investments for Operators to leverage from

� Extensive Service Supply Chain

� Skills/Expertise� Specialization

Consumer / Business ExperiencesOperations

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 10

� NoC Platform� Smart Devices� Test Labs

� Ecosystems� Certification� Master Agreement� SLATools/

Platform Partners

IP NGN 2.0

VideoServices

MobileServices

Cloud / ManagedServices

VideoEnabler

MobileEnabler

Cloud/ManagedEnabler

IP Network Infrastructure

Service Intelligence

Medianet Mobile Internet USD

Page 11: Enabling & Accelerating Telco Success...Cisco Confidential 4 IP NGNArchitecture Bandwidth without associated revenue channel, OTT content Increased focus on value by the SPsto the

Consumer/Business ExperiencesApplications

The Connected Life

Cisco Service - Enabling SP Transformation

Flexible options Flexible options converging converging

Cloud/Managed:Cloud/Managed:Unified ServiceUnified Service

DeliveryDeliveryVideo:Video:MedianetMedianetVideo Readiness Assessment,

E2E Video System Integration and

Mobility Deployment Mobility Deployment Interoperability Interoperability Testing, Across Testing, Across various SP various SP

Mobility:Mobility:Mobile InternetMobile Internet

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 11

IP InfrastructureVideoEnabler

Cloud/ManagedEnabler

MobileEnabler

Service Innovation

VideoServices

Cloud/ManagedServices

MobileServices

Architecture, Architecture, Delivery & Delivery &

Commercial ModelsCommercial Models

Integration and Support Services

various SP various SP Engagement Models Engagement Models with Cisco / Partner with Cisco / Partner

primingpriming

NGNNGN InfrastructureInfrastructureConverged wireConverged wire--line and wireless aggregation networks line and wireless aggregation networks

Easy to Migrate Solutions to enhanceEasy to Migrate Solutions to enhanceServices Assurance & Network Health Frameworks to optimize Services Assurance & Network Health Frameworks to optimize OPEXOPEX

Page 12: Enabling & Accelerating Telco Success...Cisco Confidential 4 IP NGNArchitecture Bandwidth without associated revenue channel, OTT content Increased focus on value by the SPsto the

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 12