ENA Quick Start Guide(Oct07)

8/3/2019 ENA Quick Start Guide(Oct07)

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we protect your digital worlds

Quick Start Guide

Microsot Windows Vista / XP / 2000

v.


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Table o contents

1. Installation (typical installation description)2. Starting ESET NOD32 Antivirus v3.03. Entering Username and Password or update

4. Computer scanning5. Protection status indication6. Resolving issues

ESET NOD32 Antivirus provides state-o-the-

art protection or your computer against

malicious code. Based on the ThreatSense

scanning engine frst introduced in the award-

winning NOD32 antivirus system, ESET NOD32Antivirus continues to deliver unprecedented

protection against zero-day threats, without

the need or constant reactive signature

updates to recognize the threats. This manual

will guide you step-by-step through the quick

setup and confguration o the product.

ESET NOD32 Antivirus v.


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ESET Antivirusdetects and eliminates viruses, trojans,

worms, rootkits and other threats

Integrated components

ESET Antispywareghts against spyware and adware, which

are an increasing threat to computersecurity


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Protection status inorms you about the current protection level and security o your computer.

A computer scan is an important part o any antivirus solution.It is used to perorm a scan o the les and olders on your computers disks.

This section contains important inormation about program updates.It is vitally important or the program to update regularly to provide the maximum level o protection against malware threats.

The ESET NOD32 Antivirus setup options allow you to adjust the protection levels o your computer.

Comprehensive help and support or ESET NOD32 Antivirus. You can also contact ESET Customer Care directly rom here.

User interace


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1. Installation

Beore beginning installation, please close all runningprograms. ESET NOD32 Antivirus contains componentsthat may conict with other antivirus programs thatmay already be installed on your computer. ESET stronglyrecommends that you remove the other program toprevent potential problems. To take ull advantage o theESET NOD32 Antivirus system, you will need an Internetconnection during the installation process.

You can install ESET NOD32 Antivirus rom the installationCD or rom a le that you can download and save rom the

ESET website: www.eset.com.

.. Launching the installation

To launch the installer wizard, either do one o the ollowing

I you install rom the installation CD, insert the CD intothe CDROM drive and the installation should beginautomatically.

I you install rom a downloaded le, doubleclick the

le you downloaded to launch the installer.

Ater launching the installer and accepting the licenseagreement, the installer will ofer two types o installation.

Typical the most important parameters will becongured during installation. These will be presetto their recommended settings. This mode providescomprehensive protection and is suitable or mostusers.

Custom enables conguration o all advancedparameters during installation.

This guide describes the typical installation.


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1.3. Username and Password or updating the program

It is critical that you enter your Username and the

Password or ESET NOD32 Antivirus automatic updates tounction. I you decide to set the update parameters later,we strongly recommend doing so immediately ater theinstallation is complete, to ensure that your protectionremains current.

1.4. ThreatSense.Net

ThreatSense.Net plays an important role in reporting

proactively captured malware to provide you withbetter protection. We recommend that you leave theThreatSense.Net Early Warning System enabled.

Click Next to proceed to the next step. Click Next to proceed to the next step.


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1.5. Detection o potentially unwanted applications

Since some potentially unwanted applications are usedlegitimately, and might not necessarily pose a security risk,the users consent is required to enable detection. Selectthis option i you want to block these types o applications.

1.6. Completing the installation

Once ESET NOD32 Antivirus has been congured, startthe nal installation by clicking the Install button. Theinstallation progress will be indicated by a progress bar.Ater installation is complete, ESET NOD32 Antiviruswill start automatically.A computer restart is not normallyrequired, so you can continue working while ESET NOD32Antivirus runs in the background, protecting yourcomputer rom malware threats.

Click Next to proceed to the next step.


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. Starting ESET NOD Antivirus

ESET NOD32 Antivirus starts protecting your computerimmediately ater installation. You do not have to start theprogram to activate it. However, at any time you may openESET NOD32 Antivirus to check your protection status or toperorm various scanning and maintenance tasks.

To open the ESET NOD32 Antivirus user interace, do one oollowing:

Doubleclick on the ESET NOD32 Antivirus iconlocated in the Windows notication area (System tray)

On the Windows taskbar, clickStart > All Programs > ESET> ESET NOD32 Antivirus > ESET NOD32 Antivirus

A color change in this icon indicates a possible problemwith ESET NOD32 Antivirus.


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I your license has expired and you have received a newUser name and Password ater purchasing a renewal (oryou did not enter them during installation), enter the newUser name and Password in the update setup window.This step is critical in order to receive updates so that yourcomputer is continually protected against newly emergingthreats.

In the let pane o the ESET NOD32 Antivirus screen, selectSetup and then click Enter User name and Password onthe right. Enter the data you received in the License detailswindow and click OK to conrm.

Your Username and Password are both case sensitive.Enter them exactly as they appear. Copying and pasting romthe license email is recommended.

3.1. Update

By deault, ESET NOD32 Antivirus retrieves updatesautomatically. I you did not enter your Username andPassword during installation then no automatic updatewould have occurred. We recommend perorming theupdate manually as ollows:

Select Update in the let pane o the main ESET NOD32

Antivirus screen Click Update virus signature database

3. Entering Username and Password or update


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The update module will connect to the Internet, contact anavailable ESET update server and download digitally signedupdate les. These les contain the most recent malwaresignatures and new denitions or advanced heuristics andother program modules.

As soon as a newer update has been installed, ESETNOD32 Antivirus displays a notication in the system trayarea showing the version number o the installed virussignature database.

Note: You only need to perorm a manual update once.Aterwards, ESET NOD32 Antivirus will download theupdate les automatically.

4. Computer scanning

Ater successul installation and update, we recommendthat you perorm a complete computer scan to checkor threats. To do this, click Computer scan in the mainESET NOD32 Antivirus screen and select Standard scan.Scanning o all local hard drives will begin. As long as thescan continues, the status window shows the progress baras well as the current statistics about scanned and inectedles ound. I a threat is detected, ESET NOD32 Antivirusquarantines the le and displays an alert in the systemtray area. You should be able to continue working normallyduring the scan.


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ESET NOD32 Antivirus inorms you about the status oantivirus protection by means o the ollowing controls:

1. The system tray icon indicates activation ordeactivation o the realtime le system protection bychanging color according to the status.

2. A detailed report in the Protection status window

I a particular module is disabled, its name will be displayedalong with a link to enable it in the Protection statuspanel. Protection status is indicated by 3 colors:

1. green (recommended)Antivirus protection is ully unctional and your computeris protected. In this mode all modules are enabled and the

virus signature database is current.

2. yellowReal-time le system protection is enabled, but anotherprotection module is disabled or update has ailed (e.g.email protection is disabled, no Internet connection wasdetected, etc.

3. redReal-time fle system protection is disabled.We recommend enabling the inactive moduleimmediately!

5. Protection status indication


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6.1 Submitting a Customer Care support requestIn the event o a problem, contact ESET Customer Careusing the support request orm integrated in the program.In the Help and support section, select Customer Caresupport request.

. Resolving Issues

ESET Customer Care representatives are ready to assistyou in resolving potential problems. However, beorecontacting Customer Care, we strongly recommend thatyou rst search or a solution on the ESET website. Thisshould help you resolve the problem within a matter ominutes.

Answers to the most requently asked questions and acomprehensive knowledgebase can be ound at:http://www.eset.com/support

To contact ESET Customer Care, please submit a support

request at: http://www.eset.com/support/contact.php or use the support request orm integrated into theprogram.


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A window will appear where you can enter your contactinormation, case type, case issue, as well as yourspecic question or issue. Correctly lling in the contactinormation is crucial or receiving a prompt response to

your question.

In the Subject eld, enter a concise description o the issueor question. Next, type in as detailed a description o theissue as possible in the Question or issue description eld.


In addition to the issue description, ESET NOD32 Antivirusalso supports submission o other important inormationthat can help pinpoint the problem. We stronglyrecommend you leave all options selected. To view the

inormation submitted beore it is sent to ESET, select theDisplay submitted data with confrmation checkbox.

Besides submitting system inormation, you can alsoattach any le i relevant to the issue or question.



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Ater you have lled in all necessary inormation, submitthe request to Customer Care by clicking the Finish button.A Customer Care representative will contact you as soon aspossible.


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Copyright 2007 ESET, spol. s r. o. ESET, logo o ESET, NOD32, ThreatSense, ThreatSense.Netand/or other mentioned products o ESET, spol. s r. o. are registered trademarks oESET, spol. s r. o. Other companies mentioned here or products, may be registered trademarkso their proprietors. Produced according to quality standards o ISO 9001:2000.

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ENA Quick Start Guide(Oct07)