Empowerment and Participation of Employees

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    1. Valuing employees

    2. Sharing visions

    3. Direction and goal sharing with workers

    THE EMPOWERMENT

    PROCESS

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    4. Involvement of workers in decision making

    5. Solving problems

    6. Communication

    7. Training

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    FIVE PRINCIPLES OF

    EMPLOYEE EMPOWERMENT

    Share Goals, Vision and Direction

    Provide Information for Decision Making

    Delegate Authority and Impact Opportunities, Not Just More Work

    Help Employees Feel Rewarded and Recognized for Empowered Behavior

    Provide Frequent Feedback

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    BENEFITS OF EMPOWERMENT

    Employee empowerment is one of the most important concepts in total qualitymanagement.

    Empowerment is the key to motivation and productivitywhich will result in better

    quality.

    Also very important is that by empowering your employees you are giving

    management more time to spend engaged in visioning, nurturing, broad-based

    thinking and focusing on quality.

    By empowering your staff you are creating employees who are friendly, happy, and can

    cater to the customer's needs more easily which can affect the customer's perception of

    service quality in a positive way.

    http://en.wikipedia.org/wiki/Total_quality_managementhttp://en.wikipedia.org/wiki/Total_quality_managementhttp://www.businessdictionary.com/definition/productivity.htmlhttp://www.businessdictionary.com/definition/productivity.htmlhttp://en.wikipedia.org/wiki/Total_quality_managementhttp://en.wikipedia.org/wiki/Total_quality_management
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    EMPOWERMENT LEADS TO:

    Profitabilityof the

    company

    productivity

    competitiveness

    Organizingthemselves

    Betterperformance

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    PARTICIPATION

    WHAT IS PARTICIPATION? Employee participation is the involvement of employees in organisations by

    means of communication.

    Employee participation allows employees to have some input in the

    decision making process within business's.

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    1. Empowering them - Empowering employees gives them extra power and responsibility

    in the business, which would give them a greater say in the decision making process.

    2. Working in teams - This would give employees an opportunity to discuss in teams the

    best course of action, which may involve making decisions agreed upon the group e.g.

    choosing a certain supply of goods.

    3. Carry out staff opinion surveys - These can be given to employees within the company,

    allowing employees to give their views and opinions on the business. The results of the

    survey may determine how the business is run.

    ORGANISATIONS CAN INVOLVE

    EMPLOYEES IN DECISION-MAKING BY:

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    HOW PARTICIPATION WORKS

    Three Levels of Control:

    1. Wages & conditions

    2. Techiques related to everyday work

    3. Wider trade policy & strategy formulation

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    PROGRAMS FOR PARTICIPATION

    Different types of participative programs

    Consultative

    managementSuggestion

    programs

    Programs

    emphasizing

    quality

    Middle-

    management

    committees

    Employee

    ownership

    plans

    Self

    managing

    teams

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    1. IMPROVES PERFORMANCE :

    Participation tends to improve performance and job satisfaction. Participation leads to higher

    output and better quality of out put . Besides participation it leads to an increase in employee

    suggestions for quality and quantity improvements.

    2. INCREASES JOB SATISFACTION :

    Participation also leads to increased job satisfaction among employees. The job satisfactionamong employees is seen in the form of increased self esteem, more commitment to goals, better

    acceptance of change and decline in the absenteeism and turnover.

    BENEFITS OF PARTICIPATION

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    4. SATISFIES EMPLOYEE EXPECTATIONS:

    Participation helps in direction. Employees have a greater desire for influencing and

    contributing to work related decisions which helps in satisfies employees expectations.

    5. BETTER COMMUNICATION:

    Participation leads to better communication as people discuss mutual work problems.

    participation helps in sharing of information which leads to better quality suggestions.

    6. MEANINGFUL PARTICIPATION:

    Participation satisfies the employee need for meaning and fulfillment at work employee needs

    for significance, opportunity to use their minds and a chance to devote their efforts to higher

    purpose in their work are satisfied by meaningful participation.

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    PARTICIPATION LEADS TO:

    Employee

    as an asset

    Total qualitymanagement

    Health and

    safety in the

    workplace

    Commitmentand

    performance

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    Hiten Balani 7

    Deepali Gaba 13

    Kaushik Jain 25

    Jitesh Mangwani 32

    Shraddha Sakharkar 40

    Priyanka Shah 51

    CREDITS

    NAMEROLL NO