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8/4/2019 Empowerment and Participation of Employees
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1. Valuing employees
2. Sharing visions
3. Direction and goal sharing with workers
THE EMPOWERMENT
PROCESS
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4. Involvement of workers in decision making
5. Solving problems
6. Communication
7. Training
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FIVE PRINCIPLES OF
EMPLOYEE EMPOWERMENT
Share Goals, Vision and Direction
Provide Information for Decision Making
Delegate Authority and Impact Opportunities, Not Just More Work
Help Employees Feel Rewarded and Recognized for Empowered Behavior
Provide Frequent Feedback
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BENEFITS OF EMPOWERMENT
Employee empowerment is one of the most important concepts in total qualitymanagement.
Empowerment is the key to motivation and productivitywhich will result in better
quality.
Also very important is that by empowering your employees you are giving
management more time to spend engaged in visioning, nurturing, broad-based
thinking and focusing on quality.
By empowering your staff you are creating employees who are friendly, happy, and can
cater to the customer's needs more easily which can affect the customer's perception of
service quality in a positive way.
http://en.wikipedia.org/wiki/Total_quality_managementhttp://en.wikipedia.org/wiki/Total_quality_managementhttp://www.businessdictionary.com/definition/productivity.htmlhttp://www.businessdictionary.com/definition/productivity.htmlhttp://en.wikipedia.org/wiki/Total_quality_managementhttp://en.wikipedia.org/wiki/Total_quality_management8/4/2019 Empowerment and Participation of Employees
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EMPOWERMENT LEADS TO:
Profitabilityof the
company
productivity
competitiveness
Organizingthemselves
Betterperformance
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PARTICIPATION
WHAT IS PARTICIPATION? Employee participation is the involvement of employees in organisations by
means of communication.
Employee participation allows employees to have some input in the
decision making process within business's.
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1. Empowering them - Empowering employees gives them extra power and responsibility
in the business, which would give them a greater say in the decision making process.
2. Working in teams - This would give employees an opportunity to discuss in teams the
best course of action, which may involve making decisions agreed upon the group e.g.
choosing a certain supply of goods.
3. Carry out staff opinion surveys - These can be given to employees within the company,
allowing employees to give their views and opinions on the business. The results of the
survey may determine how the business is run.
ORGANISATIONS CAN INVOLVE
EMPLOYEES IN DECISION-MAKING BY:
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HOW PARTICIPATION WORKS
Three Levels of Control:
1. Wages & conditions
2. Techiques related to everyday work
3. Wider trade policy & strategy formulation
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PROGRAMS FOR PARTICIPATION
Different types of participative programs
Consultative
managementSuggestion
programs
Programs
emphasizing
quality
Middle-
management
committees
Employee
ownership
plans
Self
managing
teams
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1. IMPROVES PERFORMANCE :
Participation tends to improve performance and job satisfaction. Participation leads to higher
output and better quality of out put . Besides participation it leads to an increase in employee
suggestions for quality and quantity improvements.
2. INCREASES JOB SATISFACTION :
Participation also leads to increased job satisfaction among employees. The job satisfactionamong employees is seen in the form of increased self esteem, more commitment to goals, better
acceptance of change and decline in the absenteeism and turnover.
BENEFITS OF PARTICIPATION
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4. SATISFIES EMPLOYEE EXPECTATIONS:
Participation helps in direction. Employees have a greater desire for influencing and
contributing to work related decisions which helps in satisfies employees expectations.
5. BETTER COMMUNICATION:
Participation leads to better communication as people discuss mutual work problems.
participation helps in sharing of information which leads to better quality suggestions.
6. MEANINGFUL PARTICIPATION:
Participation satisfies the employee need for meaning and fulfillment at work employee needs
for significance, opportunity to use their minds and a chance to devote their efforts to higher
purpose in their work are satisfied by meaningful participation.
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PARTICIPATION LEADS TO:
Employee
as an asset
Total qualitymanagement
Health and
safety in the
workplace
Commitmentand
performance
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Hiten Balani 7
Deepali Gaba 13
Kaushik Jain 25
Jitesh Mangwani 32
Shraddha Sakharkar 40
Priyanka Shah 51
CREDITS
NAMEROLL NO