Empowering our clients to maximise their potential.

Everything starts with ZED.Founded more than 10 years ago, ZED is now a leading management consulting firm known for consistently exceeding expectations through a unique combination of staff that provide a wide range of specialised organisational services.

With a team of over 20 consultants, ZED applies a blend of big 4 consulting experience with hands-on operational expertise for many organisations throughout Australia. You will feel confident knowing our experience has been gained through our executive staff holding leadership positions in large public and private organisations. ZED applies that experience across many industries, including: health, education, power and utilities, housing and social services.

ZED has the experience, analytical rigor and up-to-the-minute insights to deliver outstanding results in the areas of:

1. Organisational strategic planning and design

2. Organisational performance and improvement

3. Change management and strengthening culture

4. Strategic communications and stakeholder engagement

5. Building your capability and capacity.

Organisational strategic planning and design.In an ever-changing world, ZED can help your organisation to adapt and evolve.

Reforms, business transformations and other changes are brought about to improve operational performance. It makes sense then, that the process for change is managed with outstanding performance in mind too. We understand the complexities of managing change and the need to deliver the greatest return for investment.

ZED can help you manage every phase of your business transformation – be it across the entire organisation or focused on parts of your organisation. We can assist with everything from planning business change through to developing the strategy for implementation, and evaluating the outcome.

We can also identify current and emerging issues or gaps to strengthen the quality of the products and services your organisation provides.

This might include technological trends, changing demographics and stakeholder expectations, economic impacts, changes in workforce availability, or providing best practice client-centric services.

Some examples of how we can help include:

• Organisational establishment including governance

• Legislative compliance• Restructuring and

organisational design• Strategic visioning and planning• Strategy development

and implementation• Policy, procedures & process design• Workforce planning.

Organisational performance and improvement.ZED can help you to drive improved performance to achieve better results.

In both public and private sectors, many executives are managing cultures of constant change. Given there is no single methodology for success, ZED can help you with detailed analytics, by harnessing your data to support strategic decision-making.

ZED’s specialised services ensure you will be working less reactively and provide the capacity for change that is fully integrated with your organisation’s strategic direction. What’s more, it will be based on informed business modeling, reviews and a trend analysis that is relevant to you.

Our services can help to drive change and improvement by identifying and realising organisational efficiencies through:

• Business case development• Board performance and

reporting evaluation• Program and project management

services, including evaluation• Service review, development

and optimisation• Financial modeling and

data analytics• Functional organisational reviews• Business performance management• Activity-based costing and demand

modeling.

Change management and strengthening culture.We can help to reshape your business and build a strong organisational culture.

A familiar challenge for business is to remain flexible and adaptable to meet changing circumstances while also strategically managing and implementing organisational culture, values, people and behaviours.

ZED can help you to introduce strategies and tactics that will help you to meet your future organisational needs, manage change and embed important cultural values. Understanding how your organisation works today, your workforce drivers, and future capabilities will enable you to deliver new operational models and effectively monitor their performance.

Transitioning to meet future business needs touches on many business processes. At ZED, we can help you with many aspects of change management, including:

• Business process change• Change readiness impact

assessments• Workforce culture and development• Organisational psychology, coaching

and mentoring.

Strategic communications and stakeholder engagement.We can help you strategically communicate the right message to achieve organisational goals and manage your reputation.

Managing change is challenging enough, but it becomes virtually impossible without the necessary level of engagement from aligned staff and stakeholders. Effective internal and external communication is essential to introducing change and achieving optimal performance from the process.

ZED has the experience to develop and implement communication strategies for organisational change, large reform, infrastructure projects, customer or consumer behaviour change, and broader corporate communications.

We have certified practitioners in the International Association of Public Participation’s process for engagement (IAP2).

As such, we can design public participation programs to meet community expectations for consultation and involvement in decision-making processes that may affect them.

You can rely on ZED’s expertise to cover a range of communication situations, including:

• Stakeholder and community engagement

• Issues management• Internal communication

and change management• Strategies to support

behaviour change• Customer segmentation

and analysis• Customer experience analysis

and process improvement.

Building your capability and capacity.We are flexible.

When you’re asking a business to be flexible and ready to change it makes sense that your consultancy firm should be too. Preparing for the unexpected requires an acceptance that the external and internal environments are constantly shifting and effective management needs regular tailored assessment.

Likewise, organisational improvement and growth needs a sustainable change strategy based on your particular situation. We can incorporate staff training and up-skilling to help implement and maintain changes through knowledge, skills, and developing the mindsets needed for lasting workforce changes.

If you have a short to medium-term staffing need due to sudden growth, new project needs, or functional changes, then we can provide suitably experienced staff to support your business as needed. This also gives you time to properly assess your ongoing staffing needs or simply to get through a high volume workload.

ZED’s flexible staffing solutions include:

• Procurement supply chain management

• Financial support services• Business analytics and data

management• Marketing and communications• Project management.

43a Fullarton Road Kent Town SA 5067 Unit 1, 14 Tipperary Court Tipperary Waters NT 0820(08) 8363 9128 info@zedmc.com.au zedmc.com.au