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Empowering Mobile Sales Force with Variant Configuration at Thompson Creek
Dan Pletcher (Thompson Creek)Daniel Naus (ConfigAir) SESSION CODE: MP425
Mobilize Your SAP Variant Configuration.
Integrate quotations with SAP ECC.
Learn how to run a mobile VC project.
LEARNING POINTS
Use SAP Variant Configuration to automate sales of complex product.
Listen to your users, give them the most productive tool to do their job well.
BEST PRACTICES
Highlight/summarize 3-5 key learning points from the presentation.
KEY LEARNINGS
Agenda
2 Project Objective / Team
3 Windingo Mobile App Demo
4 Internal Architecture
5 Project Learnings / Benefits
6 Questions & Answers
Introduction of Thompson Creek / ConfigAir1
Thompson Creek Company
Our Mission: Through pride on our company and the relentless pursuit of excellence we create the best customer experience in our industry. We are the window replacement experts customers trust to delight them and make them House Proud®
426 EmployeesConduct business within 50 mins of our factory
41,000 Windows YTD 2014
Thompson Creek Revenue
About ConfigAir
11 people, 5 nationalities. Locations in USA, Germany, Czech Republic.
Leadership team with 50+ years of SAP VC / IPC Experience. Implementations in automotive, industrial machinery & components, high-tech, wholesale distribution, windows/doors, etc.
SAP Mobility partner since 2011. SAP Certified since 2013. Part of SAP IPC and Web Channel Development Teams. Member of Board of Directors of SAP Configuration Workgroup. Close collaboration with SAP Visual Enterprise.
Top talent and experience with latest industry technologies (HTML5, AJAX, Enterprise Java, Objective C, C++). Scrum project methodology for both internal / external projects.
Deep SAP VC/IPC Expertise Trusted SAP Partner Technology Credentials
Picture is worth a thousand words
© Bombardier Recreational Vehicles
Agenda
2 Project Objective / Team
3 Windingo Mobile App Demo
4 Internal Architecture
5 Project Learnings / Benefits
6 Questions & Answers
Introduction of Thompson Creek / ConfigAir1
Provide a better customer experience
Reduce time in the home preparing quote for customer.
Provide more accurate quote to the customer
Reduce time from order to cash.
Eliminate Data entry errors when transferring from paper to SAP
Problem to Solve
Project Objective
Enable factory representatives to utilize mobile devices in the customer’s home to provide custom product quote and
provide electronic customer remodeling agreement for the customer to sign.
Ordering Process
From To
Agenda
2 Project Objective / Team
3 Windingo Mobile App Demo
4 Internal Architecture
5 Project Learnings / Benefits
6 Questions & Answers
Introduction of Thompson Creek / ConfigAir1
Windingo Mobile App Demo
Agenda
2 Project Objective / Team
3 Windingo Mobile App Demo
4 Internal Architecture
5 Project Learnings / Benefits
6 Questions & Answers
Introduction of Thompson Creek / ConfigAir1
ConfigAir Windingo Architecture
BACKENDConfigAir VDE – maintenance of imagemappings for both 2D visualization and csticvalues.
E-COMMERCE ConfigAir Server provides• Configuration Abstraction Layer (CAL)• Sales Abstraction Layer (SAL)• Persistence of configurations• Visualization Service (2D / 3D)• PDF Document Generation Service
ConfigAir Server
SAP ECCConfigAir Visual
Dev Env (VDE)
WINDINGO iPad AppNative iOS applicationWebservice calls to Configair, SAP
ConfigAir Database
IPC KBVisualizationRules
SAP IPC
ConfigAirSAP
WindingoProvia
SAP CRM
Agenda
2 Project Objective / Team
3 Windingo Mobile App Demo
4 Internal Architecture
5 Project Learnings / Benefits
6 Questions & Answers
Introduction of Thompson Creek / ConfigAir1
Thompson Creek Internal Resources
Project Manager
VC developer – Develop VC models for all product lines
SD developers – Develop New Order Types and Pricing Models
Quality Assurance Testing Lead – Develop and Lead testing
Testing Team – Members from Sales, Purchasing, Manufacturing, Installation
External Partners
ConfigAir – Software, installation, and integration
Project Core Team
Use of Windingo
Use of app – 7000 application sessions since mid August. Recent production use – ~500 SAP production quotes in the last 3
weeks.
Project Learnings
Create well defined model requirements from all parts of the business. Go live with VC model prior to going live with mobile app. Do extensive testing and training. Define a release strategy for bug fixes and upgrades.
User First Impressions
User interface very easy to use. "Windingo is as smooth as butter" "This will reduce our overall time in the customer home"
Project Learnings / Benefits
Agenda
2 Project Objective / Team
3 Windingo Mobile App Demo
4 Internal Architecture
5 Project Learnings / Benefits
6 Questions & Answers
Introduction of Thompson Creek / ConfigAir1
Contact Information
Daniel NAUSCEO, ConfigAir [email protected]+1 513.289.3515
Dan PLETCHERCTO, Thompson Creek [email protected]
+1 240.487.5981
STAY INFORMED
Follow the ASUGNews team:
Tom Wailgum: @twailgum
Chris Kanaracus: @chriskanaracus
Craig Powers: @Powers_ASUG
THANK YOU!
Please provide feedback on this session by completing a short survey via the event mobile application.SESSION CODE: MP425For ongoing education on this area of focus,visit www.ASUG.com
