8
Empower Your Business Communications with iPECS-CM

Empower Your Business Communications with iPECS-CM€¦ · Empower Your Business Communications with iPECS-CM . iPECS-CM’s powerful and reliable solution to help your business grow

  • Upload
    others

  • View
    4

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Empower Your Business Communications with iPECS-CM€¦ · Empower Your Business Communications with iPECS-CM . iPECS-CM’s powerful and reliable solution to help your business grow

EmpowerYour Business Communications

with iPECS-CM

Page 2: Empower Your Business Communications with iPECS-CM€¦ · Empower Your Business Communications with iPECS-CM . iPECS-CM’s powerful and reliable solution to help your business grow

iPECS-CM’spowerful and reliable solution to help your business grow and succeed.

Page 3: Empower Your Business Communications with iPECS-CM€¦ · Empower Your Business Communications with iPECS-CM . iPECS-CM’s powerful and reliable solution to help your business grow

ALL-IP COMMUNICATIONS SOLUTIONiPECS-CM is an All-IP communications platform providing IP

telephony, various multimedia, applications and mobility services for

medium and large businesses. It offers the latest in communications

technology, delivering a reliable, flexible and secure system for your

business.

The IP architecture allows for easy monitoring and management

of remote platforms through Web Management and SNMP based

Network Management Systems.

RELIABLE SERVICEiPECS-CM’s redundant Call Server provides high level survivability

against LAN / WAN failure or main office Call Server failure, with

redundancy provided by dual processors. This means that the

geographic redundancy structure guarantees that communications

even in geographically dispersed environments will remain in

operation during the event of a communications failure. The local

survivability allows for automatic database replication between

active and standby servers to guarantee reliable and continuous

service if such an event occurs, so your business can continue to

operate.

FUTURE READY PLATFORMThe All-IP centralised management platform provides various options

to upgrade your current system, from traditional PBX functions to

Hot Desk, Mobile Extensions and Cloud computing environments.

The platform’s flexible and open standard interface also allows for

customisable configurations with any applications, services and end

points.

DISTRIBUTED ARCHITECTURE ACROSS MULTIPLE LOCATIONSThe iPECS-CM uses a distributed architecture across an IP Network

for clear communication without geographic limitations, providing

users across multiple locations access to the same features and

functions delivered by the central Call Server. This architecture

allows a network to be flexible and configured to suit individual

business needs, from head offices, satellite offices, remote staff and

hosted / managed services to cloud-based services.

IDEAL FOR UNIFIED COMMUNICATIONSThis is an ideal platform to build a unified, cost-effective

communications solution. Ericsson-LG Enterprise iPECS UCS

(Unified Communications Software), together with iPECS-CM,

combines phones and applications, so that they can run on your PC

or mobile phone to provide calls, instant messaging, file sharing for

collaboration as well as video conferencing using a single server.

A special open API (Application Programming Interface) and UCTI

(Unified Communication Telephone Interface) for 3rd parties can be

integrated with iPECS-CM telephony functions and built into the UC

solution. You can easily integrate additional UC services to optimise

any office environment with these applications.

Businesses are moving towards an ICT (Information and Communications Technology) environment that converges voice, data, video and applications in a single network. Ericsson-LG Enterprise’s iPECS-CM (Communication Manager) provides an easy and flexible solution for today’s unified communications environment to help businesses increase revenues, decrease costs and enhance productivity.

Page 4: Empower Your Business Communications with iPECS-CM€¦ · Empower Your Business Communications with iPECS-CM . iPECS-CM’s powerful and reliable solution to help your business grow

FULL AND FLEXIBLE SCALABILITYThe iPECS-CM’s server-based system works over the IP backbone,

offering various modular gateways to provide full scalability from

small to large business environments.

• Increase S1K/ S2K / S4K / S10K / S30K call servers on demand

based on capacity requirements

• Scale up to 30,000 users with 255 Local Survival Branches (250

tenant support for large operations)

SURVIVABILITY AND GEOGRAPHICAL REDUNDANCYThe CM platform ensures your service continues to operate in the

event of a network failure or natural disaster, so your business can

continue to operate. The reliability offered is key for large businesses

such as banking, finance, government or hosted/managed services

which need to operate constantly.

• Dual Processors

• Up to 16 CPU Clustering, Ethernet Link,

Power, CTI Link, SMDA Link Redundancy

• Local survivability and PSTN failover for

WAN failure (S1K, S2K or MFIM)

MAXIMISED SECURITY ON IP COMMUNICATIONSiPECS-CM is a proven secure communication solution with

encryption, enhanced authentication and access security.

Security management on Call Server

• System access control using Access Control

• Subscriber authentication

Encryption between IP-PBX and IP Phone

• Protocol: TLS, sRTP

• Algorithm: AES (Global standard)

• Key: ECC, RSA

IP Phone VPN and 802.1x

• Built-in IP Phone VPN client ensures secured communication and

reduces security cost

• Using port access control protocol, 802.1x, you can protect

company network for communication

Features and Benefits

EXAMPLE OF AN IPECS-CM SOLUTION

Page 5: Empower Your Business Communications with iPECS-CM€¦ · Empower Your Business Communications with iPECS-CM . iPECS-CM’s powerful and reliable solution to help your business grow

PROTECTING YOUR INVESTMENT Any investment you have already made in other iPECS systems or

phones can be easily integrated with the iPECS-CM. This can help

reduce investment costs for your business..

• Continue using your iPECS-LIK Gateway Module, common

applications and end points

• An easy extension of the 3rd party services

ENTERPRISE FMC FOR SEAMLESS COMMUNICATIONFMC (Fixed Mobile Convergence) combines fixed and mobile

communications to help increase efficiency. Enterprise FMC (eFMC)

allows a personal mobile phone to be used as an extension. Unify

communications to a single device using the advanced Mobile

Extension Feature set on iPECS-CM and mobile clients (iPECS

Communicator and UCS Mobile Client). It can help improve work

efficiency and customer service as it allows you to use the iPECS-CM

functionality from your mobile phone such as to transfer calls and

place calls on hold while out of the office.

VALUE-ADDED FEATURES FOR CUSTOMISATIONiPECS-CM includes a range of customisable features not available

when you use a traditional telephone system. This includes basic

Auto Attendant/Voicemail, Least Cost Routing, Automatic Call

Distribution, Web Management, and VoIP Network Interface.

EASY LOCAL / REMOTE MANAGEMENTJAVA technology applied to Web Management tools allows the same

user experience with native applications.

WMS (Web Management System)

• Web based IP Telephony management tool

• No additional devices required

• Manage station, trunk, system error and 3rd party equipment

NMS (Network Management System)

• SNMP based IPT monitoring tool including server, gateway

modules, phones and data switches

• Monitoring connected off-premises devices status and

notification

OPEN INTERFACE WITH VARIOUS APPLICATIONSFlexible integration of any applications through standard interfaces

including SIP, TR.87, TAPI, CSTA CTI, SNMP, QSIG, LDAP and LLDP,

along with Ericsson-LG Enterprise open interfaces such as SMDI

and SAPP.

iPECS-CM’s flexible features and cost-effective solutions deliver unlimited opportunities and maximise efficiencies for your business.

Page 6: Empower Your Business Communications with iPECS-CM€¦ · Empower Your Business Communications with iPECS-CM . iPECS-CM’s powerful and reliable solution to help your business grow

CALL SERVERThe iPECS-CM Call Servers maintain control and supervision of

communication channels from call initiation to termination,

providing flexible and customisable communications solutions.

iPECS-CM’s software-based systems are available in 4 configurations

with 2,000 / 4,000/ 10,000 / 30,000 ports, covering up to 30,000

ports with single software packages and services with call processing

protocols such as SIP, Ericsson-LG Enterprise proprietary IP protocol

and H.323.

iPECS-CM offers 2 types of servers – the embedded Gateway Module

and commodity service.

• The embedded Gateway Module - CM-S2K, CM-S1K (Only for

Branch office Local Survivable Server) - can be installed into the

media gateway cabinet efficiently.

• The commodity service - CM-S30K, CM-S10K, CM-S4K – employs

a standard commercial server or carrier grade server platform to

providing high performance and reliability.

CALL SERVERS

COMMUNICATIONS MANAGER SOFTWAREiPECS-CM has Communication Manager Software for call features

and applications control. iPECS-CM software incorporates various

applications that employ a dedicated license for the function.

Licenses are issued for each Call Server using the unique ID of the

Call Server or Call Server cluster.

WMS (WEB MANAGEMENT SYSTEM)WMS is the management tool for not only system configuration but

also debugging and maintenance with an intuitive GUI. The WMS can

go directly through any web-browser to manage an iPECS-CM site

in real-time. The WMS also supports additional administrative and

maintenance functions for resource management, traffic statistics,

fault alarms and real-time system monitoring with just a few clicks.

MEDIA GATEWAYSThe iPECS-CM Media Gateway Modules provide a simple interface

to various standard telephony networks and terminals. PSTN, ISDN

or IP Phone, SIP, SLT or digital phone interfaces are housed in a 5U

19-inch rack or stand-alone mount cabinet.

In addition, all Media Gateways of the iPECS-LIK can be used in the

iPECS-CM. Three types of Gateway Modules can be installed in CM-

MGC2 or CM-1URMC:

• TDM Network Interface Modules

• TDM Terminal Interface Modules

• Resource Module for Media Processing

and VoIP Rerouting: CM-VPCM

Solution Portfolio

CM-S1K

CM-S2K

Page 7: Empower Your Business Communications with iPECS-CM€¦ · Empower Your Business Communications with iPECS-CM . iPECS-CM’s powerful and reliable solution to help your business grow

VARIETY AND USEABILITYEricsson-LG Enterprise offers a variety of user-friendly phones to suit

the communications needs of small to large businesses. Our phones

support a comprehensive suite of features and applications. The range

includes desktop IP phones, IP conference phones and WiFi handsets.

EASY AND EFFICIENT APPLICATIONSEvery business has different communications needs. Ericsson-LG

Enterprise iPECS-CM offers a range of applications to suit the

individual requirements of your business, ranging from unified

communications, management and monitoring solutions, to

customer service and contact centre solutions, hospitality solutions

and mobility applications.

Page 8: Empower Your Business Communications with iPECS-CM€¦ · Empower Your Business Communications with iPECS-CM . iPECS-CM’s powerful and reliable solution to help your business grow

Innovation begins with Communication

Aria Technologies895 Wellington Rd Rowville, VIC, 3178

T +61 3 9213 9777F +61 3 9213 9710www.ariatech.com.au

The content of this document is subject to revision without notice due to continued progress in methodology, design and manufacturing. Ericsson-LG Enterprise shall have no liability for any error or damage of any kind resulting from the use of this document.

© Ericsson-LG Enterprise Co., Ltd. 2013. Ver. 1.0

Ericsson-LG Enterprise Co., Ltd.(431-749) 77, Heungan-daero 81 beon-gil, Dongan-gu, Anyang-si, Gyeonggi-do, South KoreaTel: 82-2-3777-1114Fax: 82-31-8054-6607www.ericssonlg-enterprise.com

AUTHORISED DISTRIBUTOR

B002 03/14