Empower Business Communicationwith Cisco® Collaboration.

Premise Based Collaboration SolutionsThe Cisco® Business Edition 6000 (BE6000) offers premium voice, video, mobility, messaging, instant messaging and presence, contact center, and web conferencing. The solution provides core communication capabilities that midsize businesses need. If you expect to grow beyond 1,000 users or need a large on-premises deployment, consider Business Edition 7000.

Improve collaboration with easy-to-use and easy-to-deploy solutions that empower people to engage and innovate, anywhere, on any device. Our �exible, right-sized, right-priced collaboration solutions help improve productivity, reduce costs, speed decision making, and enhance customer relationships.

Collaboration

Mobile CollaborationExtend virtual meetings and communications beyond the laptop. Mobile collaboration allows your users to use Cisco WebEx® and Cisco Jabber® applications when mobile with their iOS and Android devices.

Web ConferencingCisco WebEx Meeting Centre® makes it easy to participate in, or lead, team meetings with local and remote co-workers using screen sharing and video.

Video ConferencingEmpower people to work together in new ways to transform business, accelerate innovation, and do more with less. Cisco TelePresence® meetings use high-de�nition (HD) video to create the next best thing to in-person collaboration.

Customer CollaborationCisco® Uni�ed Contact Center Express delivers a highly secure customer interaction management solution that helps you make—and keep— customers.

IP Phones & EndpointsOur broad portfolio of exceptional IP phones and video endpoints lets you mix and match phones, devices, desktop, web, and mobile soft clients to �t your exact needs.

Cloud ServicesTotal Cloud Collaboration (TCC) is a hosted solution Powered by Cisco® combined with Tier 1 support from Total. Besides uni�ed communications, options include contact center and telepresence. TCC offers the agility to quickly scale up or down, extending collaboration applications to anyone, anywhere, reducing the total cost of ownership and minimizing capital expenses with one monthly fee. Ask us about Cisco Spark, Cisco’s new service that delivers message, meeting and call capabilities hosted in the Cisco Cloud.

Cisco® Business Edition 6000 & 7000With the rapid growth of uni�ed communications and collaboration solutions, how do you ensure compatibility across thousands of desktop and mobile devices and multiple, disparate voice and data systems? How do you ensure that the experience is consistent across endpoints? The Cisco® Business Edition 6000 & 7000 are collaboration solutions based on a modular design allowing support to more devices and applications by stacking servers to expand to limitless capacity.

Simpli�ed Deployment & ManagementPrecon�gured virtualized servers come with ready-to-run virtualization software and ready-to-activate collaboration applications, signi�cantly reducing time to dial tone.

Scalable & highly-available platformsGet a building block design: simply stack servers to add more users, devices, and collaboration capabilities. “Pay as you grow” platforms scale-out to any size.

Complete Service OfferingEnd-to-end collaboration capabilities include voice, video, conferencing, messaging, instant messaging and presence (IM&P), mobility, contact center, and more, for every user on any device from any location.

Open and Interoperable ArchitectureInnovative system transparently supports 3rd party applications and telepresence and video endpoints.

These powerful, centralized, feature-rich solutions are optimized for organizations from mid-sized to enterprise - all deployed on one converged, centrally managed infrastructure. Server hardware and virtualized resources are all integrated for easy procurement and faster, more cost-effective implementation.

One integrated and interoperable platform offers all the communications and collaboration services you need. Each solution comes preloaded with all core applications ready-to-activate. This simpli�es and reduces the time for the set up, installation, and deployment of collaboration capabilities across the organization. A broad range of third-party applications are supported, extending the breadth and depth of the platform to support the tools you prefer for your business - all centrally managed with one, intuitive, easy-to-use management tool.

Integrated Versus Separate Solutions

Cisco BE6000 provides you with a single, centrally managed, voice/video call control platform that scales with business growth of up to 1000 users, 2500 devices, and 100 contact center agents. If your needs are greater than that, BE7000 can meet your needs. Call our product sales team today to discuss your needs & requirements.

Which Solution is right for me?

Cisco Uni�ed Contact Center ExpressSophisticated call routing and contact management capabilities. CCX includes embedded reporting offering a complete view of contact center statistics. Uni�ed CCX provides customer segmentation with built-in, IVR capability, and proactive customer service for a superior customer experience with integrated, outbound, call management capabilities. Capabilities include management of voice, email, chat, and social media inquiries.

Quali�ed• Cisco® Gold Certi�ed Partner (Cisco’s highest partner level held by less than 1% of US Cisco Partners)

• Cisco® Master Collaboration Specialized Partner (Cisco’s highest level of specialization, requiring demonstrated ability to deliver sophisticated, value-added collaboration solutions)

• Cisco® Advanced Collaboration Architecture• Cisco® Advanced Data Center Architecture• Cisco® Advanced Enterprise Network Architecture• Cisco® Advanced Security Architecture

Staff Quali�cations• 37 network engineers with over 350 Cisco Certi�cations• 1 Cisco® Certi�ed Design Expert (CCDE) (Cisco’s highest level of certi�cation for design, only ~200 worldwide)

• 5 Cisco® Certi�ed Internetwork Experts (CCIE)• 24 Professional Certi�cations (CCNP, CCDP)• 42 Associate Certi�cations (CCNA, CCDA)

Experienced• Founded in 1980• Cisco® Partner Since 1998• Implemented one of the earliest and largest successful

Cisco VoIP projects in 1999.• 35+ Years of Experience in Voice• 22+ Years of Experience in Data• 18+ Years of Experience in VoIP / UC• Solutions for 50 to 7,500+ Users• Cisco® Solutions for regional, national & international

Committed• Six (6) Divisions

• Two (2) Network Operations Centers• 24x7 Monitoring Capabilities• Technology Demonstration Center• Managed Services & Hybrid IT / Cloud Solutions

• Collaboration Systems• Enterprise Networks• Carrier Services

• Structured Cabling• IT Support• Internet Services

Quali�ed. Experienced. Committed.When your organization needs to connect, communicate, or collaborate, turn to Total Communications! For over 35 years, Total has been dedicated to helping organizations use technology to increase productivity and enhance services.

As a Cisco® Gold Certi�ed Partner and Cisco® Master Collaboration Specialized Partner, Total has the depth and breadth of experience to deliver sophisticated, large-scale Cisco® technology solutions. Total Communications is quali�ed, experienced, and committed to earning your trust.

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