Employment…. The First Step to Financial Independence Freda Randoph Glenn, San Francisco DCSS...
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Employment…. The First Step to Financial Independence Freda Randoph Glenn, San Francisco DCSS Baljit Atwal, Stanislaus County DCSS Bruce Merchant, Stanislaus
Employment. The First Step to Financial Independence Freda
Randoph Glenn, San Francisco DCSS Baljit Atwal, Stanislaus County
DCSS Bruce Merchant, Stanislaus County Alliance WorkNet
Slide 3
Agenda Transitions SF Pathways To Self-Sufficiency A key
partnership
Slide 4
Transitions SF Department of Labor Enhanced Transitional Jobs
Demonstration City and County of San Francisco Freda Randolph Glenn
Operations Manager
Slide 5
Project Overview Grant-funded initiative to provide enhanced
case management and transitional employment services to low-income
noncustodial parents who have a child support obligation and who
live in San Francisco.
Slide 6
Key Partners Office of Economic and Workforce Development
Department of Child Support Services Goodwill Industries Human
Services Agency
Slide 7
Partners: Roles and Responsibilities SF Office of Economic and
Workforce Development (OEWD): Contractual and project management
lead Federal reporting Evaluation Coordinator SF Department of
Child Support Services: Outreach and recruitment to noncustodial
parents Facilitate data collection of contact/enrollment
information from recruited individuals Random assignment Child
support case management SF Goodwill Industries: Manage all aspects
of enhanced employment programming Leads client services/wrap
around supports and coordinated case management among partners
Development of transitional and permanent jobs Human Services
Agency: Employment placement assistance (based on tier
assessment)
Slide 8
Participant Recruitment: NCP Eligibility 121+ days delinquent
San Francisco resident NCP must be less than age 60 Have an open
child support case (pre-order, existing order, or arrears only)
Able to work legally in the US Registered with Selective Service
(males ages 18-26) Verified social security number
Slide 9
Participant Recruitment: Internal Direct Outreach to Eligible
Participants: Cold-calls Mail campaign (letters, flyers, and
postcards) Dedicated RSVP telephone number Community-based
organizations
Slide 10
Participant Recruitment: Judicial Court-Ordered Participants:
Parent is ordered to appear in Court (Motion to Modify or OSC Work
Search) Court considers modification of existing support order
Court considers eligibility criteria for Transitions SF Court
orders parent to attend Transitions SF orientation event Court
monitors for compliance with orders and parent reappears at Court
as required
Slide 11
Participant Recruitment: Orientation To ensure that parents who
are eligible and willing to do what it takes are given the
opportunity to participate in Transitions SF, the opportunity is
presented over a four day period First Day Tuesday - Orientation
Second Day Wednesday - No activity Third Day Thursday - Random
Assignment Fourth Day Friday SF Goodwill
Slide 12
Participant Recruitment: Orientation During Orientation:
Confirmation of eligibility Learn about transitional employment
opportunity and additional child support program services Meet
grant partners and learn about incentives for compliant
participation Complete ETJD consent forms Provide contact
information Receive bus tokens and appointment for random
assignment
Slide 13
Participant Recruitment: Incentives SF DCSS: Guideline order
consideration License Match and Bank Levy enforcement suppression
Service Provider (Goodwill Industries): Subsidized employment
Unsubsidized employment placement assistance Weekly participation
stipends (JRT, educational pursuits, employment seeking efforts,
unsubsidized employment retention) Skill-appropriate employment
placement (3 tiers) with opportunity for advancement Law
Enforcement Partners (Probation and Parole): Consideration for
early release from supervision terms
Slide 14
Participant Recruitment: Random Assignment Parents are required
to appear at DCSS 2 days after orientation Caseworkers enter data
gathered into the DOL MIS System for tracking number With tracking
number parents are randomly assigned to Control or Treatment
Relevant stipulations are signed by parent and filed with the
Court
Slide 15
Participant Recruitment: Judicial Process Upon voluntary
enrollment into Transitions SF, Court modifies order according to
transitional job wages and will consider off-guideline support
amounts as appropriate. Court engages parent during program
participation and monitors for step-up orders as income increases
If parent fails to comply with Court orders, a bench warrant may be
issued. Court will order a reasonable liquidation rate on
arrears
Slide 16
Outcomes and Next Steps Program Duration 22 participant cohorts
Monthly cohort enrollment 11/17/2011 through 12/10/2013 Program
sunset 6/30/2015 Enrollment 1,000 participants Unsubsidized
Employment Placements (as of 2/20/2015) 291 participants (goal =
300) Child Support Collections (as of 1/31/2015) $1,786,146.88
Formal evaluation by Federal evaluator in progress Entered
Employment Rate Employment Retention Rate Criminal Recidivism Rate
Average earnings Child Support Payment Consistency
Slide 17
Pathways To Self-Sufficiency OCSE Child Support Parent
Employment Demonstration Stanislaus County Department of Child
Support Services Baljit Atwal Assistant Director
Slide 18
CSPED/PASS Goal of CSPED/PASS Target population Working
Together The First Years Outcomes
Slide 19
To increase reliable child support payments among unemployed
and underemployed parents, thereby improving child wellbeing and
avoiding public costs. Goal of CSPED
Slide 20
Valid SSN Lack of regular payments due to unemployment
Paternity IV-D Program Who qualifies?
Slide 21
Building a Partnership to Assist Shared Customers Child Support
Courts Alliance Worknet Center for Human Services Shared Customer
-Unemployed -Barriers to Employment -Not compliant with Court
Ordered Child Support Center for Human Services Womens Haven
Center
Slide 22
How We Work Together Identify & Recruit Informed consent
Baseline survey RA 750/750 DV screen Enhanced CS Modify
Orientations PASS Calendar Employ Training Job search Placement
Retention Guide Parenting Sessions On My Shoulders Child Support
Courts Alliance Worknet Center for Human Services Womens Haven
Center Train- Treat DV Referrals Train Staff
Slide 23
I got extra services! Now what? Enhanced Child Support Court
Job Training and Job Search Parenting Support Sessions Womens Haven
Center
Slide 24
Year One Submission of fatherhood curriculum and domestic
violence plan for approval from OCSE; Developed and finalized plans
with key partners; Worked with State for unique Arrears Reduction
Plan Limited Outreach and Education Random Assignment Enrollment
began October 2013
Slide 25
Year Two (AKA Year 1 for Enrollment) Mid-course corrections
Refine processes The first few months ? ? Results: Leading all
sites By September !
Slide 26
Enrollment in the Program Updated: 3/9/15 Child Support Parent
Employment Demonstration Enrollment Trends Oct 2013 Nov 2013 Dec
2013 Jan 2014 Feb 2014 Mar 2014 Apr 2014 May 2014 Jun 2014 Jul 2014
Aug 2014 Sep 2014 Oct 2014 Nov 2014 Dec 2014 Jan 2015 Feb 2015 Mar
2015 Total Stanislaus County Target by month1445 779 Actual by
month1114173022334053114120788056503922165800 Target
cumulative14591041491942392843293744194645095545996446897347791620
Actual cumulative1125427294127167220334454532612668718757779795800
Percent of Cumulative Target79%42%40%48%
53%59%67%89%108%115%120%121%120%118%113%108%103%41%
Slide 27
Enrollment Results of PASS Grant Number of Participants
Enrolled 40% 53% 89% 117% First Quarter Second Quarter Third
Quarter Fourth Quarter 40% Year One
Slide 28
Success
Slide 29
Modesto Nuts
Slide 30
More Outreach
Slide 31
Stanislaus County Alliance Worknet Bruce Merchant Employment
Services Supervisor
Slide 32
Alliance WorkNet Who Are We? FUNDING DEPARTMENT OF LABOR
WORKFORCE INVESTMENT ACT (WIA) Effective 7/1/15 Changing to WIOA
WORKFORCE INNOVATION & OPPORTUNITY ACT Target Populations:
Displaced Workers Unemployment & Underemployed Low Income Youth
w/ Barriers
Slide 33
Services Provided Career Resource Centers (Nationally branded
as Americas Job Center) Computer & resources to assist with job
search activities General information workshops Connection with EDD
staff & services Intensive & Training Services Networking
Sessions Occupational Clusters Staff Assistance guidance, coaching,
specialized services Vocational Training &
On-the-Job-Training/Employment Supportive Services
Slide 34
Connections & Services For Businesses/Employers Stanislaus
Business Alliance (Economic Development) Business Development
Managers (Single point of contact) Annual Top Projected Growth
Occupations List: Used for Vocational Training approval Labor
Market Information: Hiring Trends Targeted Job Seeker
Recruitments
Slide 35
Pilot Project Partnership Activities Staffing Structure
Overview: Project Funded Staff Job Placement Specialists Vocational
Training Specialists Seamlessness of Services
Slide 36
Pilot Project Specialized Services Enhanced Entry Services
Common Issues, Concerns, Barriers Non-Employment-Ready Customers
Currently Employed Customers
Slide 37
Successes to Share: Outcomes
Slide 38
Freda Randolph Glenn City and County of San Francisco
Department of Child Support Services Operations Manager
[email protected]@sfgov.org (415) 356 2901 *
Baljit Atwal Stanislaus County Department of Child Support Services
Assistant Director [email protected]@stancodcss.org (209)
558 1414 * Bruce Merchant Stanislaus County Alliance WorkNet
Employment Services Supervisor
[email protected]@stanalliance.com (209) 558
7748