Employee Engagement Network Advice Book

8/9/2019 Employee Engagement Network Advice Book

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Page 1The Employee Engagement Network

Employee EngagementOver 200 Powerful Sentences of Advice

The EmployeeEngagement Network

2nd EditionHosted by David Zinger


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Employee Engagementin one sentence


What would be the advice you would give to anorganization to improve employee engagement?What if that advice could only be one sentence?

Read these eclectic contributions from membersof the worldwide Employee EngagementNetwork.

This e-book was created from a forum at theEmployee Engagement Network. Join us todayat www.employeeengagement.ning.com

November 12, 2009

David Zinger is the founder and host of theexpanding Employee Engagement Network.He is a global employee engagement expertand leader living in Winnipeg, Canada.Website: www.davidzinger.com

Email: [email protected]: (204) 254-2130.

Edited by David Zinger
http://www.employeeengagement.ning.com/http://www.employeeengagement.ning.com/http://www.davidzinger.com/mailto:zingerdj%40gmail.com?subject=Employee%20Engagement%20with%20David%20Zingerhttp://www.davidzinger.com/mailto:zingerdj%40gmail.com?subject=Employee%20Engagement%20with%20David%20Zingermailto:zingerdj%40gmail.com?subject=Employee%20Engagement%20with%20David%20Zingerhttp://www.davidzinger.com/http://www.employeeengagement.ning.com/


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AuthorsCatherine HarwoodTerrence SeamonRobert MorrisSkip ReardonKarl EdwardsIan Buckingham

Arnold BeekesLisa ForsythRod BarnettJudy McLeishDavid ZingerCheri BakerKris RobinsonCarol Cole-LewisGeorge Reavis

Jean DouglasMario GastaldiVaradarajanStephen A. McPhersonSteve MaffeiMike HealyZane SafritJohane Desjardins

Kevin Burns

Scot HerrickKrishna PrasadBrent DailySamantha WoodDan BradyKhalid Ibrahim

Maryanna KontaratosGraeme GinsbergDavid NeillyJesse DomingoPrem RaoGary IrlandDerek IrvineBay JordanEric Fiedler

James ReeceJohn GrifthDeri LatimerSandi KrigeJeremiah SoucieScott MesserNels PedersenDebbie Moscinski

Michelle M. Smith

Kelley EskridgePaul M. MastrangeloScott SpanMichael KanazawaSusan StammSusan Robinson

Anja SGregory KirkMario Alberto OrtizMartnezJohn NichollsDelphine BondranVijay Kumar ShrotryiaN. KapoorRyan Williams

Keerthi KalyanAnn Andrews CSPGurprriet SiinghVinti MehtaBob GatelyPeter A. HunterAdam HibbertDan Collins

Shereen Qutob-Cabral


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Authors

Pete SitterBen SimontonMaggie ChicoineDr. Bharti PandyaAlison QuestGautam BhosaleManik SarkarJason GrieveKirsten OlsonTrevor NagleRoy SaundersonJason ScottAlan SmithAbhishek MittalCarol Wain

Kiran GaliTrista SmithDavid MarklewMike Henry Sr.Rick PulitoRichard MelroseMichael MienerCathy Missildine-MartinKim Fabian

Lisa SansomCarol A HarrisKeith BosseyVal Kinjerski, PhDJack Needham, Jr.Julia SealJennifer GladdenVicki ParkerBrittney MaxeldPaul HerrPaul MarcianoAllyn PalacioJonathan WinterRebecca LouvreJon Harvey

Nancy LewisChristine DonovanCarl BonuraBrian JonesLoretta DonovanRobin HickmanAnthony SorkMonique HowatSusanne JacobsPaul Hebert

Jack PaluszekJanine McCombJeff SeeversJudy BardwickJulie FowbleVictor AndresKevin MazurDebora McLaughlinTim DeuitchLynn R FriesthSusan J. Meyerott,M.S.Feryal HafezLisa SibleyDustin Henderson

Skip WeismanHamguinBill HoggRudolf Peter LancPete BlankAndrea MontuschiCaroline EstersonMichelle Malay CarterMaynard BrusmanJim Olson


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Authors

Peter HartRay SeghersBill GrandaDoug ShawBrent ShawRichard LambertBurgess LevinRichard ParkesCordockKathy FitzpatrickRudraSybil F. StershicPaul AustermuehleJason M. BeaufordBonnie Lowe

Mary EngelsJay ForteVicki HessDavid KingFiona NarburghWendy WoodsHeather HughesCarol J. SuttonMaren ShowkeirRandy Cantrell

Susan MazzaSunil BudhirajaJulie NoonanWarren EgnalKarla HarvillJanine MoonGordon SchmidtJo ManchesterDeb HoltonS. Max BrownMike KingAlex EdghillCatherine EberleinPsterBonnie Cox

Rick StammMarty JordanBill Scott


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Find a way to enable everyone in the business to show up!Catherine Harwood

Play to peoples strengths.Terrence Seamon

Encourage widespread use of rst person plural pronounseach day, every day, by everyone at all levels and in allareas of the given enterprise.Robert Morris

To connect head and heart connect every persons dailyactivities (and results) to the organizations goals.Skip Reardon

Recognize contributions made by team members by tellingthem what they did, how it made a difference and saythank you.Karl Edwards

Get the hero leaders to role model it!Ian Buckingham

Grow your people, grow your business!Arnold Beekes


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Understand what your people aspire to and empowerthem to reach it -- it is their aspirations that make themunique, and they are most engaged when workingtowards them.Lisa Forsyth

Make it an essential work of the role of all leaders in theorganization to create the conditions that encourage,

maintain and improve employee engagement.Rod Barnett

Provide direction, purpose and inspiration.Judy McLeish

Create caring and robust connections betweenevery employee and their work, customers,

leaders, managers, and the organization toachieve results that matter to everyone inthis sentence.David Zinger

The variety of stakeholders involved in decisionmaking should be proportional to the importance

of the issue being worked on.Cheri Baker


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Have a communication strategy that includes just asmuch listening to employees as it does sharinginformation with them.Kris Robinson

Be open to being wrong.Carol Cole-Lewis

To sustain employee engagement a leader must helpothers practice getting feedback from ones own dailyactivities to complement the feedback they receivefrom colleagues and supervisors.George Reavis

Treat people with sincere courtesy and respect.

Jean DouglasAsk them what do they think is to be done, and howit is to be done.Mario Gastaldi

For great organizational performance, encourage theheart and energize the people process.

Varadarajan


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Look after your people: physically, emotionally andspiritually; and they will look after you.Stephen A. McPherson

True employee engagement occurs one person at atime!Steve Maffei

Give more than you take. It will come back to you.Mike Healy

Why not bring out the best in everyone working tocreate your organizations success?Zane Safrit

Every employees efforts matter a great deal to yourorganization; let them know often how important theyare and provide as much detail about their individualcontribution as you can.Johane Desjardins

Hire by values and not by a resume and then teach thegood people youve hired how to do the job.Kevin Burns


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Connect the persons work to the companys goals,know your employees at a personal -- not just work --level, and provide measurements for the work so theemployees know on their own they are succeeding.Scot Herrick

If you give a person feedback you engage them for aday, but if you teach a person how to ask for feedback

(mostly non-verbal) you engage them for a lifetime.George Reavis

Make the employees loyal to the organization bymaking them involved and by inculcating a feelingof ownership in them.Krishna Prasad

Take the time to learn each team members goals andlet that drive your decision-making for each individual.Brent Daily

Empower your team and let them remind you why youhired them.Samantha Wood

Employees already know how to improve their workand better serve your customers - just ask them!Dan Brady


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A future-focused leader is to work like spices to foodmaking imposed business changes simple throughpeople engagement.Khalid Ibrahim

Engage together - engage and be engaged: ever seek tounderstand the businesss objectives, employeesobjectives and emotions, the objectives and emotions

of your other audiences/stakeholders and your ownpersonal objectives and emotions...Graeme Ginsberg

Create challenging assignments for everyone.David Neilly

Practice empathic listening.Jesse Domingo

Know people as people.Prem Rao

Remember that it is not tips or techniques, it isknowing that having engaged employees can be the

difference between survival and all of the other lessattractive options.Gary Irland


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Say thank you - its really that simple - pay attentionto what your colleagues are doing and thank them fortheir efforts and contributions.Derek Irvine

Create shared values that will inspire people tomanage themselves rather than needing to bemanaged, to the mutual benet of individual,manager and organization alike.Bay Jordan

Capture minds ( strategy - alignment - results) andCapture hearts ( passion - ownership - appreciation ).Eric Fiedler

Get me involved so that it matters to me.James Reece

Do more than everyone else to engage your employeesand only in this way guarantee an exceptionalcustomer experience.John Grifth

To all leaders: Engage yourselfDeri Latimer


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Add employee engagement values to your companysmission statement.Sandi Krige

From an important tenet of branding, everything isimportant - engage hearts and minds (as already said)and if you nd an employee with a tattoo of thecompany logo on them, then you have an engagedworkforce.Jeremiah Soucie

Understand and engage conict; conict createsclarity.Scott Messer

Each individual has a positive contribution for theorganization and that contribution connects eachindividual to the overall success of the organization.Nels Pedersen

The basic social need of every person is to feel includedand to feel special.Debbie Moscinski

Employee engagement is a powerful, under-utilizedbusiness tool: give employees purpose, unleash theirpotential, and the possibilities for you both are endless.Michelle M. Smith


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If you can only do one thing, communicate -- giveeveryone the information, context, explanation,guidance, parameters, updates, and feedback to helpthem get where they need to go -- clearly,authentically, and in plain language.Kelley Eskridge

Engagement is a byproduct of leaders collaborationwith employees to remove whatever prevents anexcellent customer experience.Paul M. Mastrangelo

Focus on engagement at all times, not just whentimes are bad or you think you need it - because youalways do!

Scott SpanWhen making strategic changes, look to get peopleinvested in the plans up front, not to sell buy in tothem at the end.Michael Kanazawa

Make a ripple on the pond by caring, sharing and

listening - then watch the ripples grow.Susan Stamm


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Earn employees trust.Susan Robinson

Give your employees reasons to want to be engaged.Anja S

Commit your organization to transparency andempowerment.

Gregory Kirk

Clarify the goal and let them play as you opencommunications channel to envision what isreached and allow them to feel responsible for that.Mario Alberto Ortiz Martnez

Encourage senior managers to smile and acknowledge

all staff as they pass them in the workplace!John Nicholls

Consider your (employer) engagement before askemployees to be engaged.Delphine Bondran

Give them an ear, they will give their heart.Vijay Kumar Shrotryia


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Connect, communicate and create.N. Kapoor

Walk with employees and focus on serving others engagement will happen.Ryan Williams

Even if you cant follow everything your employees

say, at least listen to them.Keerthi Kalyan

Authentic engagement is not a motivationaltechnique it is a survival strategy and requires theimportance, priority and commitment usuallyreserved for capital planning, product development,expansion planning, product line implementationand other high impact business activities.Gary Irland

Listen to your employees when they bring you anidea - the idea may not work but if you dont listen,they wont bring you another - the next one mightgive you a giant leap in thinking.Ann Andrews CSP


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On a daily basis, respond appropriately -- easy tosay, hard to do.Gurprriet Siingh

Listen, dialogue, respect - while these may soundlike platitudes, any collective that lives these is, tomy mind, bound to be a space that engages itsmembers - easier said than done, of course.

Vinti Mehta

Hire for talent.Bob Gately

Find out what you are doing that disengages yourworkforce, then stop doing it.Peter A. Hunter

Think aloud, listen, and be seen to listen.Adam Hibbert

Praise people for doing what they do best, each day.Dan Collins

Just remember that were all human here - so checkin with the people every now and again, see whatthey think, feel and want.Shereen Qutob-Cabral


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I like what Douglas Conant said to his employeesafter becoming CEO of Campbell Soup, We have towin in the workplace before we can win in themarketplace.Pete Sitter

Listen carefully to the complaints, suggestions andquestions of your people at least weekly and provide

to them what they say they need to do a better job.Ben Simonton

Take the time to write a collective terms ofengagement document using an outside facilitator.Maggie Chicoine

Motivate every single employee of the company todevote at least one minute every day to think abouthow they can make work-life balance better.Dr. Bharti Pandya

Incorporate employee engagement in mission,values, objectives and quality statement of thecompany and then see the difference it can make tothe organization.

Dr. Bharti Pandya


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Ask employees what engages them - then get them tohelp make it happen.Alison Quest

Engage your employee otherwise employee willengage you.Gautam Bhosale

Map peoples strength to the organizations goal.Manik Sarkar

Matching as closely as possible employee wants withbusiness needs and business wants with employeeneeds.Jason Grieve

Everyday, with the employees all around you,verbally or in writing, notice something positive theydid or some attribute they have - and includeyourself in this circle of positive notice.Kirsten Olson

Employee engagement begins - and frequently ends -with the hiring process.Robert Morris


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Focus on building a foundation of trust within alllevels of your organization.Trevor Nagle

Say nice things to one another and show that youcare about people - engagement will follow!Roy Saunderson

Put this sentence in your next ve year plan - in veyears (your company) will be widely regarded as thebest place to work - this will put your feet to the reand ensure that building an employeeengagement culture is a top of the mind concernthroughout the organization.Jason Scott

One person with passion is better than forty peoplemerely interested. E. M. FosterAlan Smith

Heres one word of advice: act.Abhishek Mittal

All managers: take off your blinders, open yourminds, ask probing questions, listen with both earsand implement appropriate change.Carol Wain


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Give them a vision/goal thats exciting andchallenging to work towards, and providecontinuous support in the form of appreciation,feedback and resources.Kiran Gali

Encourage employees to search within themselvesand their organization for the energy, spirit,

compassion and knowledge that comes withnding what is versus what is not, learn tolisten to it and allow it into the everyday.Trista Smith

Measure engagement, then nd the drivers (e.g.career development, immediate manager), then xthe drivers that are not working well.

David Neilly

Get management to really understand thathappier employees are more productive andprotable.Jason Scott

If at rst you dont engage - try again.David Marklew


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Share everything you can, information,responsibility, benets, and rewards becauseindividuals and organizations are measured by whatthey give, not by what they received.Mike Henry Sr.

Pursue a culture of inclusion, opportunity, andrecognition with listening posts that are available,accessible and interactive so as to reinforce the valueof individual contribution toward a clearly denedmission.Rick Pulito

People managers need actionable information attheir level, in order to help the enterprise drive

employee engagement to unprecedented levels andreap all of the rewards.Richard Melrose

If you want to measure engagement, make sure youdene a customized instrument collaborativelyinside the organization and keep away frompre-dened stuff - only broad acceptance in the rm

will create valuable responses you can work with.Michael Miener


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Understand what drives engagement in yourcompany, how that impacts prot and do more of it!Cathy Missildine-Martin

Employee engagement can only occur if you sincerelycare about your people.Kim Fabian

Do everything as though people matter.Lisa Sansom

Be awake and aware of your employees wants andneeds and then do something positive about them.Carol A Harris

Find out whats working and do more of it.Lisa Sansom

Empower and inspire your people to carry out thepromise of your value proposition.Keith Bossey

Help each employee get to the heart of what matters

about their work.Val Kinjerski, PhD


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No one has ever listened themselves out of anemployee relationship.Jack Needham, Jr.

Inspire people to act as it was their own business.Bay Jordan

Its as simple as - stop to say hello, look the person inthe eyes and really see them - it takes no time at alland suddenly as a leader you are approachable.Julia Seal

Simply respect the uniqueness of the individual andtie it to the mission of the organization.Jennifer Gladden

Involve your people in helping to set and articulateyour strategy, ask them what it means to them andhow they can help you achieve it, give them regularopportunities to share their ideas and thoughts onhow to continue to deliver against it and recogniseand reward them when they do (a genuine heartfeltthank you works wonders).

Vicki Parker


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Equip employees with the skills to hold crucialconversations so they can engage candidly,respectfully, and effectively.BrittneyMaxeld

Encourage employees and managers to mutuallymentor one another and thereby create theinterpersonal bonds that constitute the sinew of anengaged organization.Paul Herr

Inspire rather than require or even attempt tomotivate workers to become engaged.Robert Morris

Create people to be really really great, if you dontsee their greatness at rst then look harder.Paul Marciano

Use the Golden Rule.Allyn Palacio

Focus on the quality of engaging conversations

simply making space for them has a huge impact.Jonathan Winter


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Understand rst and foremost that your peopleare not your greatest asset as you do not ownthem - get your head around this rst and youcan start to understand that if you do not engageyour people they will pack up and ship out whenthe rst opportunity comes.Rebecca Louvre

When Business Week asked Jack Welch whichmeasurements give the best sense of acompanys health the former GE Chairmanand CEO replied with a three-word sentence:Employee engagement rst.Richard Melrose

Open space, watch and take part, be prepared tobe surprised.Jon Harvey

You can never not lead; you can have a greatteam of self motivated employees, but yourleadership is key to their engagement.Nancy Lewis


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Listen more than you talk or tell, ask questions, showyou are sincerely interested in each person.Christine Donovan

A managers genuine interest in employees lives paysoff at every level, in every job.Carl Bonura

Convince every leader in your company that thebiggest waste in the organization occurs anytime adisengaged employee receives a paycheck.Brian Jones

Appreciate the stories of small victories as a source ofpride and accomplishment.Loretta Donovan

Communicate where you want to go and then involveeveryone in working out how to get there.Robin Hickman

Through constructive leadership behaviour, createthe climate to maximise the desire, belief andcommitment of each employee (for the achievementtheir individual professional and the organisationscommon goals).Anthony Sork


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All managers should recognize, appreciate andsupport employees and encourage them to do thesame for each other.Monique Howat

Employee engagement is the link between individualproductivity, passion and purpose and organisationalprogression and is the most powerful source ofsuccess and sustainability that you already have.Susanne Jacobs

Validate their contribution and their reason forbeing there.Paul Hebert

Make recognition timely and public.Jack Paluszek

To drive employee engagement, organizations needto build the capability of managers to engage theirtalent one person at a time.Janine McComb

Be passionate in everything you do and peoplewill follow.Jeff Seevers


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Help your group leaders to involve everyone with heartand mind by leading them in asking the criticalquestions for How are we doing? so that feedback isprovided by daily activities.George Reavis

The most effective ways to galvanize minds and heartsare simple and obvious if you really

understand what moves people.Judy Bardwick

Start with reconnecting each level, starting with thetop continuing down to the frontline!Julie Fowble

Attentively serve the people you work for, and likewiseserve the people who work for you.Victor Andres

Treat your employees the way you want them to treatyour customers.Abhishek Mittal

Sometimes the smartest man in the room is not theone everyone talks to but the one that serves everyonein the room.Kevin Mazur


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Just use Stephen R. Coveys 8th Habit, nd yourown voice and inspire others to nd their own.Debora McLaughlin

If you become committed to the success andfulllment of your people, they will be committedto the success of your business.Tim Deuitch

Engagement begins by deeply listening to people.Lynn R Friesth

Encourage open, honest conversations in which stafffeel heard and also feel they are an important part ofthe organization.

Susan J. Meyerott, M.S.You need to have great patience in makingavailable all the necessary interesting environmentand encouraging environment for your employeesalong with key incentives to get the expected successfor your organization, and a place to compete in themarket.

Feryal Hafez


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Get lots of conversation going and keep themgoing - real talk to really engage.Lisa Sibley

Ensure people are challenged by their roles and jobscope, and supported/enabled to deliver.Gurprriet Siingh

Understand what it means to be a servant leaderand go forth and lead.Dustin Henderson

Listen, like your lives depended on hearing theinvisible sounds and the unspoken words.Maggie Chicoine

To all organizational leaders - its about them, not you,lead with the Platinum Rule not the Golden Rule.Skip Weisman

Organizations which engage the passion of theiremployees discover powerfully engaged employees.Hamguin

Dont just turn up - turn on.Bill Hogg


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When the heart,mind,spirit and desire to do issynergised and in harmony with the vision andmission.Rudolf Peter Lanc

Life is too short to have employees who hate theirjobs - engage them or remove them.Pete Blank

Align the vision/mission/accountabilities/responsibilities; address willingness and ability tochange across the organization; measure behaviorsand outcomes - these are the fundamentals ofengaging your employees.Rick Pulito

If you pay too much attention to hierarchies, youare probably not paying enough attention topeople: respect is due to human beings, not totitles.Andrea Montuschi

Give everything, yet expect nothing.

Caroline Esterson


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Fix the broken systems that get in the way ofemployees work, and use a science-based system tomatch people to roles and provide them with amanager who can be their leader.Michelle Malay Carter

For great managers, the path toward engagingemployees and keeping them engaged begins withasking them what they want and what is importantin order to be effective in their roles.Maynard Brusman

Measure well to manage well - managers at everylevel of the organization need timely, actionableemployee engagement information.

Richard MelroseFind what each employee is truly passionate aboutin their work and then encourage them to followtheir passions because passion drives performance.Jim Olson

Employer engagement is the prerequisite for

engaged employees.Peter Hart


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Engagement is the marriage of an employees valueswith the organizations values.Ray Seghers

When I was a Boy Scout leader, if a boy asked an adultfor help or intervention, unless it was an immediatesafety issue, the adult replied, Do I look like yourPatrol Leader?

Bill Granda

Create engaging people and customer experiences bysincerely encouraging people to act with valour, andwithout waiting to be told what to do.Doug Shaw

Engagement isnt delivered to you by the company or

your leaders, its created within you every day whenyou walk through the door and ask yourself, Howengaged am I willing to be today?Brent Shaw

Employee engagement is the power which makesorganisations thrive - the trick is knowing which

combination of switches and buttons you have topress (and in which order).Richard Lambert


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Give employees a chance to have faith in theorganizations business strategy.Burgess Levin

Get your line managers to become mentors to youremployees, and make sure you involve your employeesin your business at a wider level.Richard Parkes Cordock

Listen to your employees and understand what getsthem excited about coming to work.Kathy Fitzpatrick

Make your organisation the best sought address in theindustry.Rudra

Apply the 3 Rs of gaining employee commitment:Respect your people by giving them the tools & infothey need to do their jobs, recognize and reinforcetheir efforts.Sybil F. Stershic

Find the best writers on the planet and have thembuild your customer facing brand promise into everysingle job description.Paul Austermuehle


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Employers need to get creative to create and promotea culture where employees feel valued, believe theyare making a difference and are having fun.Jason M. Beauford

Leaders engage yourself and be the change you wishto see in your employees to model the way.Deri Latimer

Create and maintain an emotional connection withemployees; encourage, recognize, support and rewardtheir behavior that supports the organization and itsgoals.Bonnie Lowe

As a team, create the vision of what you wish to

be - the environment, values and behavior that youwill collectively aspire to and support every day.Mary Engels

Lead from the front to inspire integrity andleadership in each and every employee.Jason M. Beauford

Listen to the voice off your employees and they willsing the praises of your company.Jason M. Beauford


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Be excited and energized to get into workespecially on a Monday morning.Wendy Woods

Listen to you heart and follow the path that puts aspring in your step, a song in your heart and addspassion to your voice.Heather Hughes

Create many avenues for feedback and ongoinginterchange, and respond appropriately to what youhear, because communication must be two-way to begenuine.Carol J. Sutton

At its root, employee engagement involves trulyunderstanding what makes your workforce tick andresponding to it with genuine leadership tostrengthen partnerships at all levels of yourorganization.Trevor Nagle


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Create conversations and processes that makevisible the choices people make every day aboutaccountability, then highlight the ways thosechoices contribute to business success.Maren Showkeir

The degree to which you serve your boss, yourcustomers and your co-workers is the degree to

which youre serving yourself and your family.Randy Cantrell

If you want people to speak up you must consistentlyand publicly both listen for and celebrate the goodnews and acknowledge and address the bad news.Susan Mazza

Engaged employees are valued.Sandi Krige

Recruit the people with the right kind of attitude tomake your organization a better workplace and keepthe employees engaged.Sunil Budhiraja

Hire attitude and ethics rst and focus management toboth enable and reward effort and successes.Julie Noonan


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Recognizing the importance of engagement andmeasuring it is only the beginning - deploying astrategic change communications effort (awareness,acceptance, alignment & action) that reectsemployee needs and perceptions and effectively shapesexpected behavior is the key ingredient inaddressing issues employees say is important tobecoming or remaining engaged.

Warren Egnal

To the degree you give others what they need, they willwork to satisfy your needs.Susan Stamm

Never miss an opportunity to include why in anyemployee communication.

Karla Harvill

Encourage others to work from their head, hands andheart: authentic engagement requires all three.Janine Moon

The best way to engage a workforce is to gure out

what your organization does well, make that yourmission, and communicate it openly and honestly toall employees.Gordon Schmidt


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Build a sense of achievement by linking head(strategy and outcomes) to heart (authenticcommunication).Jo Manchester

E=mc2 Engagement = Maximizing connectednessand creativity.Deb Holton

Engagement empowers every employee to maximizehis or her connectedness, contribution, collaboration,creativity, and celebration of success.Deb Holton

Engagement is caring about how you show up.

S. Max BrownDont watch and reward what people do, train andreward how people do it and why what they do isimportant.Mike King


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Helping people feel good about themselves and theirwork is not the entire answer to achieving employeeengagement, but it is an excellent place to start.Steve Maffei

Recognize, respond, receive: recognize youremployees needs, respond to them, receive theirengagement in return.Anja S

Honestly engage on something that matters, createthe conditions so that everyone can participateauthentically and honour contributions by actingon what comes up.Alex Edghill

Pure engagement is a sincere, genuine effort toconnect with people in a way that is respectfuland meaningful to them; people can smelldisingenuousness a mile away.Catherine Eberlein Pster

Find their strengths, then let them do what they do

best; its the only way to intrinsically motivatepeople.Bonnie Cox


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Identify the strengths of every employee and thenbe sure the roles they perform are matched to thosestrengths.Rick Stamm

Employee engagement is a contact sport andmanagers need to get out from behind their desksand into the workplace to actively interact with theiremployees.Marty Jordan

Treat your people like an asset on the balance sheetrather than an expense on the income statement.Bill Scott

Use INFLUENCE: Inspire innovation, Nourishtrust, Foster leadership at all levels, Listen tounfamiliar voices, Unleash the power of your people,Encourage teamwork and collaboration, Notice andrecognize achievements, Create a collaborativeculture and Engage and respect diversity.Debora McLaughlin

Observe the pointy-haired boss in Dilbert, and dontbe him.Rev. James Rosselli


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Jump in...

Now take some of our sentences and makethem come alive in your organization.

Would you like to contribute your ownsentence on employee engagement?

Jump into the conversation and employeeengagement community by joining us at

The Employee Engagement Network.

If you want more information about employeeengagement or the network contact David Zingerat [email protected] or (204) 254-2130
http://employeeengagement.ning.com/mailto:zingerdj%40gmail.com?subject=Employee%20Engagement%20with%20David%20Zingermailto:zingerdj%40gmail.com?subject=Employee%20Engagement%20with%20David%20Zingermailto:zingerdj%40gmail.com?subject=Employee%20Engagement%20with%20David%20Zingerhttp://employeeengagement.ning.com/

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Employee Engagement Network Advice Book