Employee Coaching: The Value of Checking InMarch 11, 2020 – Dallas, TX

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What can coaching do for your business?

Presenters

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Tate CutrerDirector of Talent &

LearningRaceTrac Petroleum,

Inc.

Bob HuebnerPresident & Founder200Mark Consulting,

LLC

Amanda NorredHR Director

St. Romain Oil Company, LLC

Defining Coaching

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Coaching?

1. Text phone number 22333 the code NACS585

2. Follow the prompts to respond to the polls during this session

Polling Instructions

NACS585

Scott will modify as needed

What Do You Think?

What’s your organization’s biggest obstacle to coaching?• There’s no time• We’re not good at it• It’s low priority

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Response Type Multiple Choice BarQuestion What’s your organization’s biggest obstacle to coaching?Possible Responses, or “Open” There’s no time

We’re not good at itIt’s low priority

After This Session You Can…

• Describe what coaching is, types of coaching and the benefits of coaching

• Identify tools and best practices to coach in-the-moment and in sit-down discussions

• Identify next steps to create a coaching culture that drives performance and growth

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InformalMoment

or Formal

Sit-Down?

Before In-The-Moment Coaching…

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Before Sit-Down Coaching…

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Tool: Continue, Start, Stop

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• Start – what to start doing in the future

• Stop – what’s getting in the way, isn’t working

• Continue – reinforce what they’re doing well

Start

Stop

Continue

The Coaching Habit

1. Kick Off: What’s on your mind?2. …And what else?3. Foundation: What do you want?4. Focus: What’s the real challenge here for you?5. Development: What do you think?6. Prioritization: If you’re saying ”yes” to this, what are you

saying “no” to?7. Support: How can I help?8. Learning: What was most useful for you?

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Build a Coaching Culture

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1. Individually, think about your:• Company needs• Challenges/Obstacles

2. Small Groups, discuss:• Ideas to build, nurture and

sustain a coaching culture

Journal actions/next steps – prepare to share with the large group

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Starting Tomorrow…

1. Take Next Steps to Build & Sustain a Coaching Culture2. Help Managers Make Time For Coaching3. Before - Diagnose – Skill, Will or Hill? Informal In-the-

Moment or Formal Sit-Down?4. During - Use Powerful Questions and Tools Like Start –

Stop - Continue5. Be Fast, Firm and Fair

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