Employee Assistance Program For State of California Employees
and Their Dependents REMEMBER Your EAP is here for you! 1
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Learning Objectives Understand the services and features of the
EAP program. Learn employee and bargaining unit eligibility and
employment category level. Understand work & life services and
wellness programs. Website access, online tools for EAP and
wellness.
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Features Easy to use Voluntary Paid by the State of California
Broad range of services Confidential
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Types of Services Emotional Health (Face-to-Face, Telephonic
& Web-Video) Work & Life (Face-to-Face & Telephonic)
Resources & Information (Online) Access 24/7/365
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Eligibility Active State employees, their lawful spouse or
registered domestic partner and unmarried dependent children.
Children, natural, adopted, or step children under age 23, or any
age if incapable of self-sustaining employment due to mental or
physical disability. Dependent children in military are not
eligible.
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Employment Category and Benefit Level 1 (per plan year)
Bargaining Unit 5 & 7 employees 7 sessions per problem type for
employees Exempt, managerial, supervisory & confidential
employees of the California Highway Patrol 7 sessions spouse or
Reg. Domestic partner Employees, managers, supervisors &
confidential employees in B.U. 6, 7 & 8 including seasonal and
intermittent firefighters. 7 sessions total for dependent children
* Sessions per problem type
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Employment Category and Benefit Level 2 (per plan year) All
California Highway Patrol, Department of Forestry and Fire
Protection (State Fire Marshall), and Department of Corrections and
Rehabilitation employees (unless listed in Level 1) 3 sessions per
problem type total, shared between employee, spouse or registered
domestic partner and children
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Employment Category and Benefit Level 3 (per plan year) All
other employees 3 sessions total for employee 3 sessions total for
spouse or registered domestic partner and children
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Problem Types Substance abuse Alcohol abuse Marital &
family issues Emotional, personal & stress concerns
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Confidentiality Strictly maintained as required by law Legal
exceptions child or elder abuse intent to commit homicide or
suicide court order
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Web-Video Consultation How Web-Video Consultation Works: Make
an appointment as you usually do, call EAP at (866) 327-4762. Youll
be asked if you want a web-video consultation, and if you do then
well let you know exactly what you need to connect. If you have an
internet connection and a web camera youre probably set to go!
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Work & Life Services Legal Financial Child & Elder care
Identity Theft Recovery Services Daily Living These services do not
count against your clinical sessions.
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Legal Consultations Up to 30 minutes per session, face-to-face
or telephonic. 25% off hourly rate if you retain their services.
Family issues, Criminal issues Estate planning/wills/trusts Real
Estate, Landlord/tenant Small claims, Personal injury/malpractice
Bankruptcy
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Financial Consultations This service is designed to address
budget and credit issues, and you are entitled to as many
telephonic financial consultations as you need per separate
financial issue. Bankruptcy, Credit Card debt Budgeting First time
home buying Foreclosure prevention College fund planning
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Elder Care Up to 60 minutes per telephonic consultation
session. Identify community resources Evaluate financial &
emotional stresses Review techniques to monitor/evaluate
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Child Care Up to 30 minutes per telephonic consultation
session. Assess your needs Identify community resources Learn what
to look for
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Identity Theft Recovery 30 minutes per telephonic consultation
30 minute consultation with certified consumer credit counselor
Objectively assess your situation, create an action plan and
provide the knowledge and tools to implement the plan most
effectively Counselor will help assess your risk level and identify
steps to resolve potential identify theft
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Daily Living Services Referrals to Help with everyday errands,
travel, event planning and more. Locate 3-5 businesses/vendors
nationwide such as auto repair, home maintenance, travel agency,
sales, landscaping, etc. 24-hour request access Research special
requests Response within 72 hours
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eap4soc.mhn.com
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eap4soc.mhn.com 1
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eap4soc.mhn.com 11
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eap4soc.mhn.com 20
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eap4soc.mhn.com 21
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E-Learning Programs
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Tools & Calculators (legal forms) Other Legal Forms: Wills
& after a death Buying a House Couples Personal Property ID
Theft & More!
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Wellness Tools New wellness tools available in 2015 Wellness
planning available for weight loss, healthy eating, fitness, stress
& resiliency, sleep and tobacco cessation.
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Wellness Tools Enhanced Well-Being Health Assessment You
receive personalized results and a detailed report to help you
understand your health risks and next steps for health
improvement!
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Wellness Tools Slide New wellness tools available in 2015
Wellness tools include the food and fitness journal, meal planner,
recipe finder, nutrition tracker, weight tracker, inch tracker,
fitness planner, and health assessments.
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EAP Highlights Confidential Available 24 hours a day 7 days a
week Work and Life Services Features: Wellness Tools E-Learning
Programs Online Resources
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30 Call the EAP: (866)EAP- 4SOC (866)327- 4762 TDD 800-327-0801
Translation in over 140 languages Any questions contact Jackie
Hensley, Statewide EAP Manager [email protected]
916-324-9353