Employability Skills for ICA30105 Certificate III in Information Technology

The following table contains a summary of the employability skills for this qualification. Thistable should be interpreted in conjunction with the detailed requirements of each unit ofcompetency packaged in this qualification. The outcomes described here are broad industryrequirements that may vary depending on the packaging options.

Employability Skill Industry/enterprise requirements for this qualification include:Communication • communicating with clients to determine requirements and

ensuring that requirements are met• interpreting software manual instructions

Teamwork • contacting operating system vendors to obtain technicalspecifications and system requirements

• submitting developed user documentation to the targetaudience for review

Problem solving • determining the uses and audience of a simple mark-uplanguage document

• troubleshooting the operation of macros

Initiative and enterprise • assessing and recording information from various sources• identifying and applying skills and knowledge to a wide

variety of contexts• investigating and documenting solutions to client problems

Planning and organising • planning for the implementation of software changes byseeking technical and client information and organising theprocess

Self management • taking responsibility for own and others' outputs in workingand learning

Learning • adopting and transferring skills and knowledge to newenvironments

• providing one-to-one instruction for clients about operatingsystem software

• reviewing client feedback and identifying areas forimprovement

Technology • selecting, installing and using computer software andhardware

ICA05 Information and Communications Training package (Version 3.0) Date this PDF was generated: 02 April 2009

ICA30105 Certificate III in Information Technology

Volume 1 of 2, Qualification 3 of 23 Page 126 of 774© Commonwealth of Australia, 2008 To be reviewed by: 30 November 2008