EMPLOYEE EMPLOYEE ENGAGEMENTENGAGEMENT

You might be a satisfied employee but

are you engaged?

Employee Engagement

Employee Engagement is a combination of commitment to the organisation and its values plus a willingness to help out colleagues.

What is it?

A positive attitude towards, and pride in, the organisation Belief in the organisations’ products/services A sense that the organisation enables the employee to

perform well A wish to behave collaboratively and be a good team

player A willingness to go beyond the requirements of the job. A desire to work to make things better An understanding of business context and ‘bigger

picture’ Being respectful of, and helpful to, colleagues Keeping up to date with developments in the field.

Components of Employee Engagement:

Career Development- Opportunities for personal development

Career Development – Effective Management of talent

Leadership- Clarity of company values

Leadership – Respectful treatment of employees

Leadership – Company’s standards of ethical behavior

Empowerment Image Equal opportunities & fair

treatment Performance Appraisal Pay & benefits Health & Safety Job satisfaction Communication Family friendliness Co-operation

Why does it matter?

Companies with HIGH employee engagement saw:Companies with HIGH employee engagement saw: 13.2% 13.2% improvementimprovement in net income growth in net income growth 19.2% 19.2% improvementimprovement in operating income in operating income 27.8% 27.8% improvementimprovement in Earnings per Share in Earnings per Share

Companies with LOW employee engagement sawCompanies with LOW employee engagement saw 3.8% 3.8% declinedecline in net income in net income 32.7% 32.7% declinedecline in net income growth in net income growth 11.2% 11.2% declinedecline in EPS in EPS

Employee Engagement Program at HCL

Choosing the right fit and giving a realistic job preview

Strong induction and orientation programme

Rigorous training and development, from technical to soft skills to leadership development programmes.

Apart from this, there are other forums like enable@HCL which has regular technical/soft-skill updates.

HCL also has a certification programme for freshers which empowers young engineers

To keep up the morale of people and drive them towards excellent performance, HCL has various incentives such as recognition letters, profit sharing schemes, long performance awards, ESOPS, building assets like own home

Employee Engagement Program at HCL

Regular feedback to all people

Communication forums like the in-house magazine Intouch, innovate@HCL (an e-forum to develop entrepreneurship), and regular surveys and conferences

To maintain the quality of work-life and a balance between personal/professional lives, there are recreational activities like festivities@HCL, get-togethers@HCL, sports@HCL, etc

An open and transparent culture to empower its people and develop entrepreneurs.

Employee Engagement Program at INFOSYS

Annual Excellence Awards Facilitating employee - employer dialog Employee Satisfaction Survey (ESAT) Inclusivity Survey Quarterly Town Hall (QTH) Sparsh-Intranet

Employee Engagement Program at INFOSYS

 CEO-employee column InfyTV HRD Blog Hearing Employee and Resolving (HEAR) Strategic and Action Planning meet (STRAP) Voice of Youth (VoY) Infosys Women Inclusivity (IWIN) Management Council (MC)

Employee Engagement Program at CTS

Day 1 @ Cognizant Fun@Work Music Club, C-Sharp Octaves (annual music concert) The Annual Day celebrations Autumn Fest Rockshows

Employee Engagement Program at WIPRO

Picnic at regular intervals Movie at interval of 2 months A daily column, written by CEO, on the intranet

with company announcements / programs etc. Update via an overhead paging system, which is

used to recognize employees for significant business achievements.

Employee Engagement Program at WIPRO

Employee suggestion systems / quick responses. Replay on the intranet about the president’s /

CEO’s press conference. Live version of internal house magazine. CEO spending time in face to face

communication with staff. CEO based FAQ questions on company business

Employee Engagement Program at WIPRO

ONLINE “ask the CEO” mailbox. Monthly staff awards Annual staff awards Weekly blog related to serious business issues

and staff to read / comments. Appointment of disaster management team Appointment of emergency management team

Employee Engagement Program at WIPRO

Problem solving committee. Quality assurance committee. Conducting soft skills training program as well as

required training programs Online real-time tracking of progress. Employees

can view company progress towards targets / goals.

Provide long term strategic vision for business growth.

Indoor Games as well as Outdoor games Celebration of Employees Birthday

Employee Engagement Program at AIRTEL

Provide variety Conduct periodic meetings with employees Celebrate individual, team and organizational

successes Regular feedback and dialogue with superiors Career advancement/improvement opportunities Reward to engage

Employee Engagement Program at HDFC

Corporate Volunteering Program English speaking courses Academic support classes Organizing special events in order to celebrate

festivals with the underprivileged. Give India-employee donations to charities of

their choice

Employee Engagement Program at HYUNDAI

Internal System– Whistle-blowing system– Ombudsperson system– Gift & Entertainment approval/reporting system– Competitor Contact approval/reporting system– Conflicts of Interest approval/reporting system– Compliance Plaza– Compliance Review Board– Collection of acknowledgement from employees– Evaluation system

THANK YOU