A STUDY ON EMPLOYEE ENGAGEMENT BRINDHA RAMANATHAN KIRTHIKA.M.P

Employee EngagementEmployee Engagement is a combination of commitment to the organisation and its values plus a willingness to help out colleagues.

What is it?A positive attitude towards, and pride in, the organisationBelief in the organisations products/servicesA sense that the organisation enables the employee to perform wellA wish to behave collaboratively and be a good team playerA willingness to go beyond the requirements of the job.A desire to work to make things betterAn understanding of business context and bigger pictureBeing respectful of, and helpful to, colleaguesKeeping up to date with developments in the field.

Components of Employee Engagement:Career Development- Opportunities for personal developmentCareer Development Effective Management of talentLeadership- Clarity of company valuesLeadership Respectful treatment of employeesLeadership Companys standards of ethical behaviorEmpowermentImageEqual opportunities & fair treatmentPerformance AppraisalPay & benefitsHealth & SafetyJob satisfactionCommunicationFamily friendlinessCo-operation

Why does it matter?Companies with HIGH employee engagement saw:13.2% improvement in net income growth19.2% improvement in operating income 27.8% improvement in Earnings per Share

Companies with LOW employee engagement saw3.8% decline in net income32.7% decline in net income growth11.2% decline in EPS

Employee Engagement Program at HCLChoosing the right fit and giving a realistic job preview

Strong induction and orientation programme

Rigorous training and development, from technical to soft skills to leadership development programmes.

Apart from this, there are other forums like enable@HCL which has regular technical/soft-skill updates.

HCL also has a certification programme for freshers which empowers young engineers

To keep up the morale of people and drive them towards excellent performance, HCL has various incentives such as recognition letters, profit sharing schemes, long performance awards, ESOPS, building assets like own home

Employee Engagement Program at HCLRegular feedback to all people

Communication forums like the in-house magazine Intouch, innovate@HCL (an e-forum to develop entrepreneurship), and regular surveys and conferences

To maintain the quality of work-life and a balance between personal/professional lives, there are recreational activities like festivities@HCL, get-togethers@HCL, sports@HCL, etc

An open and transparent culture to empower its people and develop entrepreneurs.

Employee Engagement Program at INFOSYS Annual Excellence Awards Facilitating employee - employer dialogEmployee Satisfaction Survey (ESAT)Inclusivity Survey Quarterly Town Hall (QTH)Sparsh-Intranet

Employee Engagement Program at INFOSYSCEO-employee column InfyTV HRD Blog Hearing Employee and Resolving (HEAR)Strategic and Action Planning meet (STRAP) Voice of Youth (VoY) Infosys Women Inclusivity (IWIN) Management Council (MC)

Employee Engagement Program at CTSDay 1 @ CognizantFun@WorkMusic Club, C-SharpOctaves (annual music concert) The Annual Day celebrationsAutumn FestRockshowsCricnizantRangoli

Employee Engagement Program at WIPROPicnic at regular intervalsMovie at interval of 2 monthsA daily column, written by CEO, on the intranet with company announcements / programs etc. Update via an overhead paging system, which is used to recognize employees for significant business achievements.

Employee Engagement Program at WIPROEmployee suggestion systems / quick responses.Replay on the intranet about the presidents / CEOs press conference.Live version of internal house magazine.CEO spending time in face to face communication with staff.CEO based FAQ questions on company business

Employee Engagement Program at WIPROONLINE ask the CEO mailbox.Monthly staff awardsAnnual staff awardsWeekly blog related to serious business issues and staff to read / comments.Appointment of disaster management teamAppointment of emergency management team

Employee Engagement Program at WIPROProblem solving committee.Quality assurance committee.Conducting soft skills training program as well as required training programsOnline real-time tracking of progress. Employees can view company progress towards targets / goals.Provide long term strategic vision for business growth.Indoor Games as well as Outdoor gamesCelebration of Employees Birthday

Employee Engagement Program at AIRTELProvide varietyConduct periodic meetings with employeesCelebrate individual, team and organizational successesRegular feedback and dialogue with superiorsCareer advancement/improvement opportunities Reward to engage

Employee Engagement Program at HDFCCorporate Volunteering ProgramEnglish speaking coursesAcademic support classesOrganizing special events in order to celebrate festivals with the underprivileged.Give India-employee donations to charities of their choice

Employee Engagement Program at HYUNDAICompliance surveyCompliance TrainingCompliance On-line TrainingCompliance Theme TrainingZ.T.P (Zero Tolerance Policy) TrainingSales Channel Training

Employee Engagement Program at HYUNDAIInternal SystemWhistle-blowing systemOmbudsperson systemGift & Entertainment approval/reporting systemCompetitor Contact approval/reporting systemConflicts of Interest approval/reporting systemCompliance PlazaCompliance Review BoardCollection of acknowledgement from employeesEvaluation system

THANK YOU

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