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This discussion explores how being a more emotionally intelligent person could possibly make you a better leader, innovator, creator, marketer… or make you generally more confident and well-respected among your co-workers and colleagues. Emotional Intelligence (sometimes defined as the ability, capacity, skill to identify, assess, manage and control the emotions of one’s self, of others and of groups) involves a combination of self-awareness, self-regulation, motivation, empathy and social skills. We will take a look at real-world situations where having a higher level of emotional intelligence could be beneficial as well (team conflict, killing an idea without killing the source, emotional impact of creative/marketing communications to customers/groups, etc.).
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