EMOTIONAL

INTELLIGENCE

OPERATE REMOTE

Prepared byShauna Moran

OVERVIEW

Develop your leadership abilities, skills and awarenessAssist you in being more effective through business change, collaboration or strategycreationIdentify blind-spots within your skills, team or organisation through 360 reviewsIdentify strengths and challenge areas to promote greater organisational effectiveness Promote greater organisational effectiveness

What separates good performers from great performers in the workplace? While IQ andtechnical savvy contribute to success, many studies have shown that strong emotionalintelligence (EI) is what truly sets you apart. And unlike IQ, EI is something that you canimprove with training. Did you know emotional intelligence accounts for 25-45% of workplaceperformance? As the workplace evolves, so too does the body of research supporting that individuals (frominterns to managers) with higher EI are better equipped to work cohesively within teams,deal with change more effectively, and manage stress – thus enabling them to moreefficiently pursue business objectives.But what really is EI?Emotional intelligence is a set of emotional and social skills that collectively establish howwell we perceive and express ourselves, develop and maintain social relationships, cope withchallenges, and use emotional information in an effective and meaningful way. Emotional intelligence assessments help to empower you to:

Emotional intelligence is about how we cope with pressures and demands in our lives, likestress, dealing with change, and solving problems. How often do you need to deal with thosein your office?

Emotional Intelligence Page 1

The EQ-i 2.0 features an overarching score in Emotional Intelligence, broken down intofive composite scores which are then broken down into a total of 15 subscales. Itaddresses key questions such as: Self-perception: self-regard, self-actualization, emotional self-awarenessSelf-expression: emotional expression, assertiveness, independenceInterpersonal skills: interpersonal relationships, empathy, social responsibility Decision-making skills: problem-solving, reality testing, impulse controlStress management: flexibility, optimism, stress tolerance

EI IN REMOTE AND MULTI-LOCATION

ENVIRONMENTS

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When we think of remote working, we shouldn’t limit ourselves to believe someone willsucceed as long as they can effectively do their jobs. There’s a deeper level to beingsuccessful as a remote employee, manager and organisation.  In order to manage ourselves and each other in an online or multi-office environment,individuals need to have a high level of self-perception, how we see ourselves,understand ourselves and how well we identify our own emotions. The autonomy that comes with working remote, and primarily alone, means should betapped into ourselves as individuals in order to better make decisions that promote ouroverall well-being.Working without in-person interactions on a daily basis, means weneed to adjust how we express ourselves online. Our communication skills and awareness should be developed when we’re working inmulti-cultural virtual environments. We need to understand how we can communicate,listen and express ourselves effectively online. If our team are based all over the world,we’ll need to develop our independence in order to be resourceful and self-sufficient.

AuthenticCoachingInsight/VisionInnovation

Our assertiveness in setting clear and healthy boundaries and expectations are vitalwhen working across multiple time zones and primarily online when we’re so connectedthrough technology.  Our interpersonal skills need to be developed and explored when we work online withcolleagues, employees and customers. In order to build mutually satisfying trustingrelationships, we need to develop our empathy towards other people.

Emotional intelligence and leadership As a leader can you articulate a vision and ensure your team are emotionally connectedto that vision? Can you create a working environment of innovation? Emotional intelligence is a driver of productivity through becoming a more effectiveleader. The leadership assessment is based on the EQ-i 2.0 assessment however itexplores how results relate to the transformational leadership style.  Transformational leadership looks at four main pillars:

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Full report 1.5-hour coaching session to explore results1-hour goal setting session

Full report 1.5-hour coaching session1-hour goal setting session

Full report1.5-hour coaching session1-hour goal setting session

Full report1.5-hour coaching session1-hour goal setting session

Workshop objectives explorationTeam building activitiesBespoke content around team results and company cultureGroup coachingRecap and action plan follow-up

Assessment OptionsEQ-i 2.0 Workplace Report (focused on an individual contributor) 450 EUR includes:

EQ-i 2.0 Leadership Report (C suite, senior management, founder) 550 EUR includes:

360 EQ-i 2.0 Workplace Report (must have a minimum of 1 manager and 3peers/direct reports) 500 EUR per report includes:

360 EQ-i 2.0 Leadership Report (must have a minimum of 1 manager and 3peers/direct reports) 650 EUR per report includes:

Emotional Intelligence Team WorkshopsWhen a team, department or company undertake the emotional intelligenceassessments, a workshop can be developed for the team focusing on overall teamstrengths, opportunities, blind-spots and goals. Each workshop is bespoke around theorganisational goals and objectives. 2,000 EUR full-day workshop includes:

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I'm a qualified life, business and executivecoach, (WACN) World Association ofCoaching with Neuroscience & consultantthat specialises in remote and multi-location team environments. I'm also an approved EQIaccredited practitioner. I work with a range of entrepreneurs andorganisations to help them to uncover thehabits and routines that make thesepeople and organisations successful atremote working. I have many years of experience workingfor a variety of organisations, start-ups andmultinational companies. My career hasgiven me vast experience in scalingbusiness growth, leading and managingdepartments, business development,partnerships and marketing in a range ofdisciplines and markets. In my coaching and consultancy practise,Operate Remote, I combine my naturalabilities, a wealth of knowledge, andexperience of growing many successfulbusinesses so as to achieve extraordinaryresults for my clients

ABOUT SHAUNA

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