Emerging Technologies in Online Education: The Sloan-C

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    J O H N B O U R N E

    K A T H L E E N I V E S

    B E T H A N Y B O V A R D

    T H E S L O A N C O N S O R T I U M , I N C .

    Emerging Technologies in Online

    Education:The Sloan-C Perspective

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    Outline of Panel Presentations

    Sloan-C

    Emerging Technologies Mobile e-learning

    The social networking component of e-learning

    Technologies for disabilities Virtual Worlds

    Learn More

    Emerging Technologies for e-Learning at the Sloan-CSymposium in San Jose, July, 2010.

    Online Workshops

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    The Sloan Consortium

    We are a professional not-for-profit membershiporganization for both institutions and individuals

    We operate on membership fees, workshop and conferencesurpluses , research fees and publication income

    We provide professional development to higher educationprofessionals, hosts conferences, publishes materials,conducts research and delivers online workshops.

    Our objective is to improve quality in online education

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    Elements of Quality The Sloan-C Pillars

    Frank Mayadas first proposed using the pillars for measuring quality.

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    Over 8000 enrollments in1345 courses offered

    At 158 institutions

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    Mobile Learning Defined

    Learning that happens when the learner is not at afixed, predetermined location

    AND/OR

    Learning that happens when the learner takesadvantage of the learning opportunities offered by

    mobile technologies.

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    Mobile Learning Facts

    Over 50% of undergrads say they own an internet-capable handheld device

    Email, student admin systems, and learning managementsystems are the most accessed

    Almost half (45%) say they fully expect to be usingmobile devices more for learning in the next 3 years

    97 percent of U.S. college students own a cell phone,

    and 79 percent own a mobile computer.

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    Mobile Learning Technologies

    Smart Phones / Pocket PCs- iPhone, Blackberry,Droid

    Use anywhere there is phone access

    Capable of accessing web sites, variety of content

    Netbooks

    Use anywhere phone or wireless access is available

    Similar access to standard desktop computers

    eBook Readers / eBooks

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    Mobile Learning Scenarios

    Accessing Content Teacher creates podcasts of lecture materials that students access via

    their smart phones or netbooks

    Students attend live synchronous sessions via smart phones ornetbooks

    Interacting with Others Instant messaging with instructor to get assignment clarification

    Voice messaging with learner team to collaborate on group projects Social networking (e.g. Twitter) to connect, engage in personal

    learning, and locate relevant resources and support

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    Teaching / Learning Benefits

    Anytime/anywhere access

    Just-in-time learning and support Increased opportunities for interaction/engagement

    Reduced communication barriers

    Increased support for diverse learning modalities

    Increased focus on self-directed learning

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    Teaching & Learning Challenges

    Creating and maintaining content in appropriateformats (due to rapidly changing technology)

    Learning curve increases for faculty and students

    Potential for inappropriate use (repackaging same

    old content in new ways) Potential to bias learning opportunities in favor of

    the more tech-savvy students

    Possibility of isolating non-tech-savvy students

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    Institutional and Teaching Challenges

    Cost infrastructure, training, support

    Usability content creators and users Tech Choices Smart Phones, Netbooks

    Security/Privacy complying with national

    requirements to protect student data andinformation

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    Overcoming Challenges

    Cost, Usability, Privacy - use infrastructure alreadyin place

    Learning Management Systems

    Blackboard Mobile - iPhone, iPod Touch, Blackberry; podcasting

    Desire2Learn 2Go - Blackberry

    Web Conferencing Systems

    Elluminate podcasting

    Horizon-Wimba podcasting

    Lecture Capture Systems Tegrity iPhones, YouTube publishing

    MediaSite webcasting/podcasting

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    H E L P I N G S T U D E N T S C O N N E C T , L E A R N , A N DA C C E S S I N S T I T U T I O N A L R E S O U R C E S

    Social Networking

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    Social Networking Defined

    Connecting and communicating with others in acommunity using tools provided by the socialnetworking service

    A social network service essentially consists of a

    representation of each user (often a profile), his/hersocial links, and various additional services. Mostsocial network services areweb based and provide

    means for users to interact over the internet(wikipedia entry)

    http://en.wikipedia.org/wiki/Web_basedhttp://en.wikipedia.org/wiki/Internethttp://en.wikipedia.org/wiki/Internethttp://en.wikipedia.org/wiki/Web_based
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    Social Networking Facts

    85% of U.S. college students use Facebook

    At least 136 universities have an education channelin YouTube

    65% of handheld computing users cite accessing

    social networking sites as one of their primaryactivities

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    Social Networking Sites

    There are hundreds of social networking sites. Theseare a few of the more popular in higher education.

    Twitter / Yammer

    YouTube

    Facebook LinkedIn

    Ning Delicious/Twine/Diigo

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    Scenarios

    A professor sets up a twitter tag so all her studentscan share resources

    A university librarian establishes a twitter account tosupport student access and use of library resources

    A university creates a YouTube channel to publishstudent support, sports, news, and alumni videos

    A professor creates a facebook group for his class for

    social and academic support

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    NMSU Tw itter: Campus Info,Student Suppor t & Mor e

    Ber keley Yo uTube: Lectur esand More

    Examples

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    Benefits

    Supports self-directed learning

    Can support important literacy (media, informationtechnology, and critical thinking skills

    Increases presence, interaction, engagement

    Promotes and supports collaboration Reduces communication barriers

    Provides for 24/7 access

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    Challenges

    Copyright/Intellectual Property social networksmake it very easy to copy/distribute materials.Students and faculty need to be aware of

    Access & ADA not all sites are ADA compliant

    Privacy social networking sites ask users to createprofiles with email and personal information.Faculty and students need to understand issues of

    privacy, anonymity, etc. Institutional networks require dedicated staff to

    establish policies, maintain networks, etc.

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    L E S S O N S F R O M T H E F I E L D A B O U T T H E U S EO F T E C H N O L O G Y I N O N L I N E E D U C A T I O N

    Disabilities

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    Online Learning for Students with Disabilities

    Making education accessible/providing digitalopportunities to students high on White Houseagenda

    Students with disabilities are make up close to 10%

    of the population of students currently enrolled intraditional institutions of higher education

    Disabilities can range from visual

    impairment/hearing loss, to mobility restrictionssuch as paraplegia/muscular dystrophy to traumaticbrain injuries/epilepsy

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    Sloan-C Workshops

    Faculty-reported Challenges

    Not tech savvy; do not know how to adapt curriculum toaccommodate individuals with disabilities

    Too tech savvy; creating content with bells and whistleswithout consideration of individuals with disabilities

    Not my problem

    Do not know how to facilitate in a disability diverse classroom

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    Sloan-C Workshops

    Observed Faculty Challenges

    Online classroom limits instructors ability to watch studentand ascertain what s/he is capable of doing

    Students do not self-identify

    Students perceive disability not to be a problem

    Lack of understanding on the part of disability providers aboutthe differences between onground and online students

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    Sloan-C Workshops

    Common Faculty Questions

    Are students with disabilities in my online classes supposed toidentify themselves to me or to the administration?

    If students are to identify to me, what am I supposed to donext? What is my responsibility in the accommodation

    process? How will I be notified if there is a student with a disability

    enrolled in an online class?

    Who should I contact if I have either questions or ideas aboutthe accommodation process?

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    Sloan-C Survey (2008)

    A survey of faculty who teach online indicated that:

    50% of had never taken an online course

    Majority were unsure of the process by which they would benotified if a student with a disability was taking their course

    Majority reported having no idea IF a student with a disability

    was in their online course Most had little or no knowledge of the technologies available to

    assist a student with a disability in their online course

    Most had little or no knowledge what types of disabilitiesrequired special accommodations

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    Current Sloan Consortium Initiatives

    Through a grant funded by the Alfred P. SloanFoundation and in collaboration with CANnect:

    How-To Guide for Creating Accessible Online LearningContent

    Testing Moodle for Accessibility

    Online Workshops: Accommodating Students with Disabilities(third year); Web Accessibility for Online Learning (new)

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    Basic Principles for Technology Usage

    Making an adaptation to ones online course toaccommodate a student with disability helps not onlythat students, but other students as well

    By being disability conscious, instructors pay more

    attention to course navigation, clarity, objects, andreason you are assigning certain activities andassessments

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    Social Model for Disability

    Medical Model Social Model

    Disability is a deficiency or

    abnormality

    Disability is a difference

    Being disabled is negative Being disabled, in itself, isneutral

    Disability resides in theindividual

    Disability derives betweenindividual and society

    The remedy for disability-related problems is cure ornormalization of the individual

    The remedy for disability-related problems is a change inthe interaction between theindividual and society

    The agent of remedy is theprofessional who affects thearrangements between theindividual and society

    The agent of remedy can be theindividual, an advocate, oranyone who affects thearrangements between theindividual and society

    Source: Gill, C. (1994) Two Models of Disability. Chicago Institute of Disability. University of Chicago.

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    The Good News About Technology

    Access to these tools assists faculty in better meetingneeds of students by tapping into learning styles and

    strengths Howard Gardners multiple intelligences

    David Kolbs four learning types

    Innovations in technology tools allow faculty tomodify the way they teach so all students haveopportunity to succeed

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    Technology Access Is Not Enough

    Blind students Access to an institution's website is controllable; but not to the

    rest of the Internet Issue of text book conversion

    Deaf students Audio components to online presentations

    Need for oral communication during some elements ofcoursework

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    Technology Access Is Not Enough

    Mobility-Impaired Students

    Architectural access may still be an issue

    Physical limitations may prove difficult in accuracy/speed ofonline participation

    Students with Non-Visible Disabilities

    Asynchronous classes may have timed elements

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    Meeting the Needs of Diverse Learners

    Faculty should not assume they know what is neededto accommodate a learner with a particular disability

    Ask!

    The learner can provide the best information on

    what types of accommodations are needed

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    Meeting the Needs of Diverse Learners

    Some learners do not know what they do not know

    May not be up-to-speed on recently developed andimproved technologies that can aid/support learning(e.g. screen readers, voice recognition, other

    technologies)

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    Meeting the Needs of Diverse Learners

    Knowing key resources at ones institution who canhelp with issues listed on previous slide proves keyfor faculty

    Faculty members do not have to be experts

    However, in addition to access to the neededtechnology; a resource list is beneficial

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    Creative Thinking

    Ideas learned from a learner with one type ofdisability can be useful to persons with different

    conditions For example, a student with back pain from an

    accident who needs to lie down frequently may

    consider audio books or a computer screen reader These are solutions typically employed by blind

    students

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    Summary

    Technology does not remove all the access barriers inonline education

    Various strategies are needed to accommodate studentswith disabilities

    The more faculty members, staff, and distance learningspecialists know about technical problems facingstudents with disabilities, their legal obligation to removebarriers, and practical approaches to improving access,

    the more likely these barriers can be removed

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    V I R T U A L W O R L D S P R O V I D E A N I M M E R S I V EL E A R N I N G E X P E R I E N C E T H A T E N H A N C E S

    S O C I A L C O N N E C T I V I T Y .

    T H E E X E M P L A R V W W E U S E I S S E C O N D L I F E( S L )

    Virtual Worlds

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    Higher education and Virtual Worlds

    Many institutions of higher education have islands inSecond Life for the purposes of

    Teaching at a distance

    Supports presence, development and use of simulations, roleplaying, and more

    Marketing & Retention Prototyping and Research

    .g. testing marketing layouts for grocery stores, museums

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    Companies and Virtual Worlds

    Virtual Interviews

    Meetings of non-collocated staffs Testing consumer acceptance of products

    Distributed design meetings

    Organizing events, including conferences (cite IBM)

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    ..and in the government and military

    NASA

    Examples of what NASA is doing, tours

    NOAA Examples of weather-related phenomena

    NUWC Examples of Navy activities and training venues

    Some examples:

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    Landing point for NUWC

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    Teleport to educational areas in Naval venue

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    Immersive education

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    Tactical Training

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    Collaborative Exercises

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    Meeting Spaces (war room)

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    Rose Island Lighthouse Newport, RI

    Rose Island historical monument; used in both worldwars by the navy as a Navy Torpedo Station

    SL great for tour of national monuments, battlefield,etc.

    Loyalist College massively improves test scores and training

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    Loyalist College massively improves test scores and trainingoutcomes in border crossing simulation

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    Tomb of Unknown SoldierVietnam Veterans Memorial

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    Opportunities using virtual worlds include:

    Ways of reaching new populations with online education

    Blended opportunities, localness

    Corporate, alumni, and others

    Workforce

    K-12

    Improving retention, graduation rates

    Increasing Learning effectiveness

    Cost reductions, improving scale

    International connectivity and liaisons

    Creating Do-learn experiences that are risk-free

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    Summary of Key Points

    Military educator persona instructors that havestudents who are needy; all army folks get 4500/year at atop rate of 250/semester hour = 6 courses a year. Or 18hours. There are about 100 schools with LOI (letter ofinstruction) can get reimbursed from others. Throughe-army page.

    Disability how to deal with each type of disability Social networking how to add in people at other

    schools into the network and how to augment yournetwork

    Mobile just the ticket for lectures VW more immersive, interactive, engaging, social,

    observable that classroom.

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    Learn More

    Conferences Annual Conference, Orlando, Florida, October, 2010 Blended Workshop, Chicago, Ill, April, 2010 Emerging Technology Applications for Online Learning, San Jose,

    CA, July, 2010 http://sloanconsortium.org/et4online

    Online Workshops http://sloanconsortium.org/workshops Accommodating Students with Disabilities: Leveraging the Online

    Learning Environment 4/7 - 4/13

    Supporting & Engaging Students Through Social Media 6/9 6/18

    Selection, Incorporation, and Assessment of New and EmergingTechnologies for Online Courses 6/16 - 6/25

    Great Web 2.0 Tools to Improve Learning 9/22 - 10/1

    Beginning Second Life 10/20 - 10/29

    http://sloanconsortium.org/et4onlinehttp://sloanconsortium.org/workshopshttp://sloanconsortium.org/workshopshttp://sloanconsortium.org/et4online
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    In conclusion, a beginning:

    The greatest real thrill that life offers is to create,

    to construct, to develop something useful. Toooften we fail to recognize and pay tribute to thecreative spirit. It is that spirit that creates our jobs.

    There has to be this pioneer, the individual whohas the courage, the ambition to overcome theobstacles that always develop when one tries to do

    something worthwhile, especially when it is newand different.

    Alfred P. Sloan

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    Questions?

    Visit the Sloan Consortiumhttp://sloanconsortium.org

    http://sloanconsortium.org/http://sloanconsortium.org/