11

Emerging Paradigms for Academic Library E-Book Acquisition and Use:

Trends, Challenges and Opportunities E-Book Conference - 3 June 2008

Cho Yiu Conference Hall, The Chinese University of Hong Kong

Bill Tang Owen Tam Angus LamLingnan University Library

1

22

The Flapping Wings & Butterfly Effect!

The Flapping Wings =From “P-Book” to “E-Book”, just one character

change?The Butterfly Effect =

Collection DevelopmentAssessing & AcquiringAccess & Delivery of ServiceCataloging & ProcessingUser & Technical SupportPromotion & TrainingMonitoring & Evaluation 2

33

What is an E-bookAn e-book is:

An e-version of a monograph that can be read on :

PCs, Laptops, portable devices, dedicated readers

Delivery modes:Web-accessible (read

online)Downloadable (offline

access)Dedicated e-book readersSome require check-out to

control concurrent access

E-book formats:Mostly PDF or HTML

format for English e-books

Various proprietary formats (Apabi, SSReader, CAJViewer) for Chinese e-books

Mostly with text + picture contents

Some are in audio or multimedia format (eg. Naxos titles)

3

44

Special issues about E-booksDifferent purchasing modelsOverlapping contents in aggregator packagesLocal and remote access configurationsShorter turnover time from ordering to accessJust-in-time versus Just-in-caseCataloguing and Processing processes for e-

books separate from printDurability – conservation / preservation

different from print booksSave space – need for weeding changes

4

55

Embracing the Butterfly Effect!Integrated a series of home grown application

into the E-books collection development & management workflows:

Overlap Analysis

MARC Records Generation

Access Checking and Monitoring

5

6

OMA=Collection Development:

Overlap analysis during the selection: Vs. your library collection / all JULAC libraries’

collections Vs. different packages for selection

Collection Management: Collection Management:

Access checking & monitoring Access oriented MARC records generation

77

Overlap Analysis: LU collection

Overlap Analysis (Ebrary Ebooks Collection vs. Library Print Collection)

Overlap Title Overlap Title %

Unique Title

Unique Title %

Total

673 15.3% 3,732 84.7% 4,405

1.

2.

3.

7

88

Overlap Analysis: all JULAC Libraries

1.2.

3.

8

99

Overlap Analysis: different E-Book packages

1.

2.

3.

9

Overlap Analysis Report

Source Title Title (%) Unique TitleUnique Title

(%)Overlap

TitleOverlap Title (%)

BEOS 1 0.01% 1 0.01% 0 0.00%

BRO 303 1.77% 272 1.59% 31 0.18%

ebrary 4,405 25.71% 4,341 25.34% 64 0.37%

OSO 1,814 10.59% 1,781 10.40% 33 0.19%

SpringerLink 10,607 61.92% 10,607 62.92% 0 0.00%

Wiley-Interscience 1 0.01% 1 0.01% 0 0.00%

1010

Access ArrangementsAccess activation

Firewall, network bandwidth issues

URL verification

Special software requirements, web browser compatibility

Remote access arrangements

Special hardware requirements (specific e-book readers)

How do patrons find e-books – OPAC, Library Website, Vendor Sites?

10

1111

Access checking & monitoring

1. Title Lists

2. Link Checking

3. Instant Report

Aims:1. Checked before the official launch!2. Take follow-up actions immediately!

11

1212

Cataloguing & Processing issues Integrating e-books in the OPAC with the print

collectionNo physical items receivedFaster turnover time from service activation to

providing access in OPACLack of good quality MARC records from

publishers / aggregatorsAccess oriented OPAC records requiredSupplemented by follow-up record enhancementProgramming support and staff training required

12

1313

Generate MARC records1.

2.

3.

Convert e-book data into MARC records based on Cataloguing Policy!

13

1414

E-books at LingnanPre-ERALL:

中国优秀博硕士论文ACLS Humanities eBooks ACM Digital LibraryApabi eBooksNaxos Spoken Word

LibraryNetLibraryProQuest Dissertations

& Theses

Post-ERALL:Wiley-InterscienceBlackwell Reference

OnlineSpringerLink eBooksebraryOxford Digital

Reference ShelfOxford Scholarship

Online14

1515

Pre vs. Post ERALLThe ERALL project expands Lingnan’s E-book

Collection to 101,000+ volumes!

Over 14% e-book titles were obtained via ERALL!

15

1616

Subject Collection Enhancement Social Sciences: 15.39 % Philosophy, Psychology, Religion: 9.3 %Language & Literature: 4.51 %Political Science: 3.36 %History: 2.92%

16

1717

1. Administrative Information

2. Acquisition Information

3. Documents

18

Remind you to renew the BRO e-books’ access before 2010!

18

Email Alert !90 >>>> 60 >>> 30 >> 15 > 7, 6, 5,…2, 1 day(s).

19

Online Calendar

2020

E-book Service Rule of Thumb (A)1. Acquisition

a. Collaborate with other librariesb. Emphasis on local needsc. Integrate selection process with print booksd. Integrate licensing management with databases

2. Cataloguinga. Give priority to accessb. Employ IT to speedup turnover timec. Check URL before releasing records in OPACd. Follow-up record enrichment

20

2121

E-book Service Rule of Thumb (B)3. Access

a. Provide multiple access points – OPAC & database linksb. Decide “who”, “what”, “where” for e-book access according

to license agreementc. Setup remote access for legitimate users – authentication

via VPN or Proxy Serverd. Test both remote and on-campus accesse. Make sure specific e-book reading programmes are installed

and tested on Library and Campus Computer Labsf. Monitor and update e-book reading programmes periodicallyg. For e-books locked to specific readers, keep records on what

have been bought for which readers

4. User Supporta. Train library staff to provide basic troubleshootingb. Assign a coordinator between frontline service staff and back

office technical supportc. Establish clear vendor support mechanism 21

2222

E-book Service Rule of Thumb (C)5. Promotion

a. Publicize major e-book acquisitions via various channels – email, campus news, posters, library homepage, etc.

b. Organize information literacy classes which teach and promote the use of major e-book titles/collections

6. Usage Monitoringa. Collect and monitor usage statistics from day one b. Produce “CPA - Cost Per Access” reportsc. Develop weeding policies for e-books

22

2323

Lingnan E-book Collection Development PolicyPriority is given to the development of the print collection. Electronic texts will be acquired if they are suitable for scholarly use and will either support teaching programs or be relevant to the education and research mission of the University. In addition, one or more of the following criteria will be applied when acquiring electronic books:

1.Uniqueness – A book title is available in electronic format only.

2.Access – The acquisition of an electronic book should facilitate access and alleviate the need for multiple physical copies. Examples are reference materials and textbooks.

3.Convenience of use – A book title is accessible either via a dedicated system with value-added features or directly through the Library catalogue. Users should be able to print pages or chapters as they would with a print text.

4.Currency of content – The content of a title is updated frequently.

5.Authoritative text – The text is authoritative, i.e. provided by a trustworthy and critical source and ideally includes an image of the original for verification. For example, Project Gutenberg texts would not be considered as authoritative. 23

2424

E-books = Going Green?

24

25

Thank You!