Emergency Response for Energy Emergencies Air, CA starts ICS Major Fire – 1700 ER’s under 1 Boss 1996 NIMS - National Incident Management System introduced

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Emergency Response for Energy Infrastructure Emergencies

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Emergency Response for Energy EmergenciesThe Incident Command

“Street Smart Command for Pipeline and Utilities”

Michael Callan64 Independence Way ● Middlefield, CT 06455

860.874.2096 ● [email protected]

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Why do Utilities Need Emergency Response Training?

Is this aHazardous Material?

DOT HAZMAT Placard forNatural Gas, Compressed

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Adopting a more formal emergency response structure provides ...

Opportunities to better coordinate and interface withEmergency Responders on site

An ability to set strategic goals to manage emergencies& improve documentation

Methods to continuously improve the most importantthing we do - Employee & Public Safety!

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Overview of the Incident Command System (ICS) - How Did We Get Here?

When Rome burns...Nero forms a fire brigade

Bel Air, CA starts ICS

Major Fire – 1700 ER’sunder 1 Boss

1996 NIMS - NationalIncident ManagementSystem introduced

9/11/2001 World TradeCenter Attack

HLS Directive 5

Nationally Instituting NIMS

Many Utilities have beenadopting since 2010

RP 1162 started in 2006

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Why Incident Command Systems?

Control and Command

“In the absence of command, someonewill take charge!”

OSHA 1910.120 HAZWOPER Section (q)(3)

OSHA defines Incident Commander as a SeniorEmergency Response Official Responding to anEmergency shall become the person in charge

In the absence the of a designated official the“senior person” at scene

ICS provides checklists, guidelines & forms

Organization and Structure

TIP Card/Visor Cards & Checklists

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The Real Reason for Incident Command...One Person Can’t Do It All!

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Compliance vs. Competency

OSHA

NFPA

Local or State Utility Regulators

DOT

PHMSA

✔

“You have anIncidentCommand Systemin your plan”

“...is knowingwhen andwhat to do ...”

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Levels of Emergencies

Event (trouble Call)“Something is not right”

Negative

No action required

Positive

Non hazardous

Hazardous

Emergency

Crisis

IncidentIncident of Significance(I.O.S.)

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Death,$50,000 Damages,

Or Large Lossof Product

A calamitousevent, occurring

suddenly causingloss of life,damage orhardship

Four Stages of Emergencies

Usually a minorevent or conditionthat is subordinateto another.

An event thatinterrupts normalprocedure

Negative

A serious situation oroccurrence that

happens unexpectedlyand demands

immediate action.

A condition of urgentneed for action or

assistance

Emergency

A crucial ordecisivepoint or

situation; aturning point.

An emotionallystressful event ortraumatic changein an emergency

Crisis

Positive

Event IncidentNon EVENT

PHMSA

And there’s stillone more!

DISASTER

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Incident Of Significance – I.O.S.

“They name it after your company or your city”

2010 San Bruno – Industry Changing Event

2011 Philadelphia & Allentown

Pennsylvania & National impacts

Deepwater

San Bruno, CA

Philadelphia

Allentown

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Event Magnitude Exercise

Events Emergencies Crisis Incident

Low Pressure

CO CallGas Leak

Investigation

SystemOverpressure Gas Explosion /

Fire

EnvironmentalFacility Damages

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Event Magnitude Exercise

Events Emergencies Crisis Incident

Negative Positive

AbandonedLine

Servicehit withEFV

Hazardous

MediumPressure

Service GasBlowing

Evacuations

Main HitValve

Closed10 Degrees

1750CustomersAffected

Main HitNo Valve

AccessibleExtensiveMigrationMultiple

Explosions

Facility Damages

Crisis Disaster

Gas LineHit

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Emergencies are based on your point of view...

Customers?

Regulators ?

EmergencyResponders?

Utility Responders?

Experience

Knowledge

Everything’s always important... It’s their home!

The power of “Hindsight”

They can recognize a hazardous condition…

But can’t fix it.

Have the ability based on their Training, Skillsand Experience to recognize the hazards andreduce the risks of an emergency

EXPERIENCE + KNOWLEDGE = Commonsense

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” Good Old“Common Sense”

“Old timer”Experience

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Utility Hierarchy – “From 1st Responder to President”

Roles and Responsibilities

”Chain of Command”

“Unity of Command”

First Responder

Supervisor

Superintendent

Manager

Director

Vice President

President / CEO

President / CEO

Crew Leader

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Command Structure - Conditions Drives Command and Control

First Responder -“Operations” First on the scene

Assess the situation

Utility Representative

OSHA defined “Senior Employee”

EVENT

GROWS

COMMAND

GROWS

Incident Commander Recognized Supervisor

Utility Incident Commander on Scene

Usually the “Super…Something” inthe Utility incident Command System

Operational “incident” Command “Hazardous” condition exists

Communicate and request support

Assistance needed

Possible Protective Actions

Incident Management The “Big One”

Multiple Operations

Emergency Operations Center opens

Whose incharge

Whose incharge

Whose incharge

Whose incharge

IncidentCommander

IncidentCommander

IncidentCommander

IncidentCommander

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“Operations”Command

“Incident”Command

Utility ICS

Positive Negative

Emergency

Crisis

Incident

Event

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“Operations”Command

“Incident”Command

OperationsCommand

IncidentCommand

IncidentManagement

ICS Grows into NIMS

Positive Negative

Emergency

IncidentCommand

System

IncidentManagement

System

Event

Incident

Crisis

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Let’s Practice … You make the call!

OperationsCommand

IncidentCommand

IncidentManagement

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Let’s Practice … You make the call

OperationsCommand

IncidentCommand

IncidentManagement

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OperationsCommand

IncidentCommand

IncidentManagement

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OperationsCommand

IncidentCommand

IncidentManagement

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OperationsCommand

IncidentCommand

IncidentManagement

You Can’t Handle Everything!

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ICS Terminology - Always Use Common Language

A common complaint of public responders in anemergency ... Speak “emergency response”

“Incident Commander (IC)” is responsible for

all aspects of the response, including developingincident objectives and managing all incidentoperations

“Chain of Command” - A series of managementpositions in order of authority

“Unity of Command” - The concept by which

each person within any organization reports to oneand only one person This “one boss” conceptensures a singular response effort under oneresponsible person in charge for every goal in anevent

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ICS Terminology

“Transfer of command” - The

process of exchanging informationfrom one person in charge to thenext

Transfer of command shouldinclude a briefing

It can be verbal, written, or acombination of both

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“Transfer of Command” occurs when:

A more qualified Utility Supervisoror a Fire Departmentrepresentative arrives andassumes command

The incident escalates or changesover time, resulting in a change ofcommand

Normal turnover of personnel onextended incidents

The incident response isconcluded and responsibility istransferred to the authority havingjurisdiction to wrap up

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“Unified Command”

A type of command used when thereis more than one organization withresponsibilities or when incidentscross-political jurisdictions.

In these cases organizations worktogether through the designatedmembers, often the senior personfrom agencies

This is referred to as “Unified”command and is designed to establisha common set of strategies and tactics

In other words, A single action plan

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Goals of Command

Life Safety… The Number 1 Goal

Stabilize the emergency

Protecting the environment and property

!

2

3

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REMEMBER - Will your decisions favorably change the outcome?

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Approach the scene with caution and proper PPE

Is there a Hazard Condition Present?

If Yes – Evacuate the premise

Eliminate ignition sources

Notify Dispatch of conditions

911 on the scene?

If Yes, - Identify yourself to the IncidentCommander

If No - Discuss what actions you have takenor will be taking

Are additional Utility resources needed?

Type __________________________________

Establish status update interval withDispatch/EOC.

The First Hour

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The briefing should initially cover

Incident history (what has happened)

Review of the scene

Priorities and objectives (what you want toaccomplish)

Current plan (what you are doing to meet theobjectives)

Resource on scene, requested and arrival time

Any important communications

Any severe safety considerations or limitations

Incident potential for escalating or getting worse

If 911 is on the scene – Name, and to the extentpossible their activities

Any other Information deemed appropriate:

Transfer of Command (201)

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Transfer of Command

Upon Arrival of the 911 Incident Commanderemployees should transfer command if requested. If

911 is on the scene already the first responder requestthe Information using the same

Transfer of command

Upon Arrival of the Utility Supervisora similar briefing must occur,

face to face if at all possible exchangingtransfer of command information

Transfer of command

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Transfer of Command – The First Hour (Simplified ICS 201)

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Emergency Response for Energy EmergenciesThe Incident Command

“Street Smart Command for Pipeline and Utilities”

Thank You

Michael CallanMIKECALLAN.COM

[email protected]

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Equipment of Command

Emergency Response Plans Company - Procedures

Community - LEPCs

Regional

National

Communications Internal

External

Public Systems (TV & Radio)

Equipment of Command

Company Checklists

Summary

Documents

Emergency Response for Energy Emergencies Air, CA starts ICS Major Fire – 1700 ER’s under 1 Boss 1996 NIMS - National Incident Management System introduced