Emerald Explorer magazine

Page 1 Issue one

EMERALD EXPLORER

–DESTINATION REVIEW The beautiful Danube and why it needs to be seen to be believed

–HISTORY To know where you’re going, you need to know where you’ve been

–ASIAThe launch of our new river cruise programme to mysterious Asia

–ACTIVE Learn about our new excursions for the health-conscious cruiser

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Terms and Conditions: £995 based on 8-day Danube Delights river cruise departing in October 2016 and includes the saving of £500 per person. Price is per person and based on two people sharing a twin cabin, subject to availability and is correct at time of print (May 2015). The £1,000 saving is for new bookings made between 6th June and 29th August 2015. 1.5% credit card charge will apply. For full itineraries and booking conditions, please see our 2016 preview brochure or visit www.emeraldwaterways.co.uk.

£500

SAVIN

G PP

8-day Danube DelightsNow from only £995 pp

Magnifi cent abbeys and grand palaces take centre stage as you cruise into ‘old Europe’, where ancient glories line riverbanks, towns and cities.

£500

SAVIN

G PP

8-day Netherlands & Belgium Now from only £1,395 pp

Time rewinds in quaint Dutch towns and stunning Belgian cities during this picturesque roundtrip from the quirky city of Amsterdam.

Natural wonders and manmade spectacles o� er an enchanting landscape of discovery on this culturally diverse journey down the magnifi cent Rhine River.

£500

SAVIN

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8-day Jewels of the RhineNow from only £1,695 pp

Tales of tribulation and triumph line the grandiose cities and war-torn villages of this eye-opening journey through the immense and inquisitive east.

£500

SAVIN

G PP

10-day Enchantment of Eastern EuropeNow from only £1,695 pp

To book or order your brochure, call us free on 0808 102 0756 Visit www.emeraldwaterways.co.uk or see you local cruise agent

@emeraldwaterway emeraldwaterways

AWARD-WINNING RIVER CRUISES WITH EME R A LD WATERWAYS

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EDITOR’S LETTER WELCOME TO THE FIRST EDITION OF EMERALD EXPLORER

The Emerald Explorer has been specially created to tell you everything you need to know about Emerald Waterways, whether you have been lucky enough to travel on board one of our vessels before, or are looking to do so in the future.

As one of the fastest-growing cruise lines in the country, we have come a long way since we were founded in 2013 – from an original two ships to doubling our fleet this year. And, hot of the press, the launch of Emerald Waterways cruises in Asia (page 22).

Our growth has been down to a number of reasons. One factor is that those who have cruised with us already have

loved what we do so much that they are already planning to travel with us again. Remember, if you are a past Emerald Waterways’ guest you can now receive an additional £100pp saving on any future cruise. Another reason is the great team here at Emerald Waterways, from our Manchester-based cruise experts (page 20) to our brilliant on board staff such as our hardworking cruise directors (page 33) and our extremely knowledgeable head barmen (page 16).

This edition also includes a preview of our new brochure (page 18), a focus on our Danube voyages (page 12) as well as a close look at our Emerald

Active shore excursions (page 26), which are designed for passengers who like nothing better than getting on their bicycle and exploring a destination.

Be sure to send us your Emerald Waterways pictures via social media, too. Use #cabinwithaview on Twitter or ‘Like’ our Facebook page and post a picture. We’ll feature the best in our next issue – plus, you could win a great prize (page 32). Join us on Facebook (Emerald Waterways UK) and Twitter (@emeraldwaterway) to keep updated with all our latest news and gossip.

Finally, enjoy this very first edition magazine and thank you for being part of the Emerald Waterways family. We look forward to welcoming you on board soon.

David Winterton, Emerald Waterways

Issue one

EMERALD EXPLORER

–DESTINATION REVIEW The beautiful Danube and why it needs to be seen to be believed

–HISTORY To know where you’re going, you need to know where you’ve been

–ASIAThe launch of our new river cruise programme to mysterious Asia

–ACTIVE Learn about our new excursions for the health-conscious cruiser

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CONTACT US

Emerald Waterways

Phone080 8102 0160

Emailinfo@

emeraldwaterways.co.uk

By postFloor 13

111 PiccadillyManchester

M1 2HY

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CONTENTS

Page 6The story so far...We look back at Emerald Waterways’ achievements over the past two years Page 8Famous friendsThe famous faces who have leant their support to the Emerald Waterways brand

Page 12Pearls of the DanubeWe spend 24 hours in the gorgeous city of Budapest

Page 16Grape expectationsOur wine expert Daniel Paun pairs reds with a Hungarian goulash

Page 18Coming next year...Three highlights from 2016’s programme

Page 20Team talkCruise sellers share their insights into Emerald Waterways’ offerings

Page 21Winter wonderlandsTreat yourself with the magnificent Christmas markets of Europe cruise

Page 22Mysterious MekongEmerald Waterways enters Asia

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THE PEARLS OF THE

DANUBE

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INTRODUCING ASIA

From vast, undulating hillsides to bright pink sunsets and mysterious lands. Asia is a continent that holds a grip on many British travellers. Whether it’s the lagoons of Halong Bay, the French bakeries of Vietnam or the ancient temples of Cambodia, it is a destination that one must see to believe. Now, you can do just that with your favourite river cruise line.

Emerald Waterways is delighted to launch its Asia programme this month.

Setting sail in 2016 on board the brand new MV Navigator, the holidays – which range from 12 to 19 days – are the perfect way to see such a fascinating region. The programme also offers cruise and touring options that include land-based hotel stays in cities including Ho Chi Minh.

Over the page we’ve outlined what you need to know about Emerald Waterways’ Asia programme. To find out more just take a look inside the attached mini-brochure!

FAMOUSFRIENDS

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TITLETITLE LOREM IPSUM DOLOR SIT AMET, CONSECTETUR REMEMEBER

TO SHIFT+ RTN AFTER LINE BREAK FOR CORRECT SPACING

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PEARLS OF THE DANUBE

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MYSTERIOUS MEKONG

INTRODUCING ASIA


Emerald Waterways’ Asia programme has officially gone on sale for sailings in 2016.

On board the brand new MV Navigator, the holidays – which range from 12 to 19 days – are the perfect way to see such a fascinating region. The tours also include land-based hotel stays in cities including Ho Chi Minh.

Over the page we’ve outlined what you need to know about Emerald’s Asia programme. To find out more just take a look inside the attached mini-brochure!

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Splendours of EuropeAmsterdam to Budapest, 15 days

With this cruise starting in Amsterdam, Emerald Waterways will offer its guests the option of taking a canal cruise through the medieval arteries of Holland’s ancient capital or, alternatively, passengers can embark on a walking tour. Both are great options, and offer the best way to see a city where a car is not the easiest way to get around.

Further along the cruise, in Miltenberg/ Wertheim the usual coach tour is again on offer for any guests who want to be driven through the stunning area, or Emerald Waterways can provide its guests with the chance to go on a hiking tour up to Wertheim castle; a brisk walk is a great way to see the 15th-century fortress, while also burning off any bratwurst!

In Nuremberg, the fascinating Bavarian city, we will again host our own walking tour, taking guests through the Old Town and its famous red-roofed buildings and Kaiserburg Castle as well as the Hauptmarkt and 14th-century Gothic church. The tour will offer guests a far better opportunity to engage with the medieval city, along a meandering couple of hours with an expert tour guide.

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REMEMBER

On every Emerald Waterways sun ship there are

bicycles that can be rented out for free whenever the ship

is in port. Offering a great way to see a destination on your

own steam. -

There is also of course the indoor heated pool which

is perfect for guests wanting to take a morning swim. All ships also come

with a small gym, while on the Sun Deck there is a

walking track and even a putting

green.

1. Sun Deck walking track2. Putting green 3. Indoor heated pool

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before lunch back on board. In the afternoon you may set sail for your next destination; on others you could spend the rest of the day visiting the near by sights.

Will there be enough to do to keep me entertained? On board you will find a pool, cinema, lounge/bar, books to read, wi-fi to connect to the internet, port talks and a small gym. Up on the Sun Deck there is also a putting green and walking track. In the cabin the entertainment system shows international TV channels and a host of films.

Do river ships have inside cabins? Our ships don’t! Every cabin has at least a window so that guests can see the beautiful scenery, while higher-grade cabins have balconies. The majority of suites on board feature our ingenious balcony systems, which drop down at the touch of a button to unveil full panoramic views. These all-weather sanctuaries are the ideal place to watch the sights roll by.

I’m very active – is a river cruise for me? The great thing about our cruises is that you can be as active as you want. After a planned excursion or tour almost every morning, you will enjoy free time to

explore on your own terms, if your itinerary permits. There’s also a walking track on our Sun Deck and an on board gym. What’s more, we also have a collection of bikes that you can take ashore.

What is your staff-to-guest ratio on board? There are around 182 guests, with a beneficial staff-to-guest ratio of almost 1:3.

What is the food like on board?Our Reflections Restaurant showcases a selection of regional cuisine and western fare. Help yourself at our plentiful buffet, which is available for breakfast, lunch and dinner, freshly prepared by our team of expert chefs.

GOT A QUESTION?

Email our expert at info@

emeraldwaterways.co.uk with the title ‘ask the expert’ and it may appear in the

next edition

Page 26

And, as fitness becomes more important to our daily lives, Emerald Waterways has put itself at the forefront of modern cruising by helping its guests get the balance right between enjoying the excesses of being away and still having the option to take care of themselves.

Emerald Active, the company’s exclusive shore excursion programme, is due to launch in 2016 and offers an alternative to taking guided coach tours in some of its destinations along Europe’s most beautiful

EMERALD ACTIVEIT SEEMS LIKE YOU CAN’T OPEN A NEWSPAPER OR

WALK DOWN THE STREET THESE DAYS WITHOUT BEING

CONFRONTED BY SOMEONE REMINDING YOU TO KEEP

FIT AND EAT WELL. IT FEELS THAT BEING ON HOLIDAY

IS NO LONGER REASON ENOUGH TO LET OUR HEALTH

REGIMES GO TO THE DOGS EITHER.

rivers with an expanding range of activities, designed to burn off a few calories, while seeing the best a destination has to offer.

Here we highlight an example of just what will be on offer for those looking to stay fit when we introduce our new programme in some of our favourite destinations. All brought to you courtesy of Emerald Active!

*Some Emerald Active excursions may incur an additional charge

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DAVID WINTERTON, BRAND MANAGER AT EMERALD

WATERWAYS, TACKLES THE FAQs OF CRUISING

Have you ever thought about taking a cruise but just weren’t quite sure about taking that final step and booking it?It might have been fears over not having enough to do on board. Or if a cruise is for someone

who likes to keep active? There are plenty of misplaced

stereotypes around the world of river cruising that either no longer apply – or never had much relevance in the first place. Will you have to wear a tuxedo to dinner, for example? How does tipping work? Or how many people will be on board? We asked David Winterton, brand manager for Emerald Waterways, to dispel some of those stigmas and stereotypes.

What does a river cruise offer that an ocean cruise doesn’t? While some ocean cruise liners can hold up to 6,000 passengers, an Emerald Waterways Star-Ship welcomes just 182 guests. This intimacy is beneficial because the staff get to know you personally and can cater to your every whim. It also takes a fraction of the time to dock, and you are more than often bang in the middle of the city centre. What’s more, there are the constant views as you’ll take advantage of every cabin having a river view. You’ll glide past riverside towns, cut through stunning gorges, navigate placid and dramatic landscapes littered with castles, palaces, abbeys, hamlets and ancient icons.

How does tipping work on board? As part of our fully inclusive service, all tipping is included in the price.

What else is included in the price? It’s amazing what’s included on an Emerald Waterways’ cruise: return flights, transfers to the ship, your suite or stateroom, all on board meals and a collection of highlight dinners; complimentary wine, beer and soft drinks with lunch and dinner; free tea and coffee throughout the day; bottled water restocked daily in your cabin; an included excursion almost every day; first-class service from an English-speaking crew; knowledgeable local guides at each destination; complimentary on board wi-fi and all port charges, airport taxes and transfer costs. As mentioned we also take care of all tips, saving you up to £440 per couple on a 15-day cruise.

What’s the dress code on board? Informal and casual during the day – make sure you have some comfortable shoes for the included walking trips. Smart/casual at dinner. Some people do like to dress up for our highlight meals, like our Farewell Dinner but it is not necessary.

How much time will I spend on board the ship? It depends on your itinerary and how much cruising is involved. Typically, guests will enjoy a morning tour or excursion and some free time to explore

ASK THE EXPERT…

Page 26Emerald Active Fitness plays a huge part on and off our ships: from walking tracks to putting greens, we run through the best we have to offer to keep you active Page 28Ask the expertsDavid Winterton, brand manager at Emerald Waterways, answers frequently asked questions about cruising

Page 30A cabin with a view... Budding photographers, get your cameras ready and find out how sharing a snap from the comfort of your cabin could win you fantastic prizes

Page 33Cruise director’s questionsSimona Timir, one of Emerald Waterways’ longest-serving cruise directors, tells us what the job entails and where her favourite Emerald Waterways destination is

Page 35Working in the communityAs a socially responsible company, we take part in a number of charitable initiatives around the world. Here is some of the work we’ve engaged in so far

Page 31

GET IN TOUCH

@emeraldwaterway

Emerald Waterways UK

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Well, on Emerald Waterways it doesn’t have to be: the Emerald Star-Ships’ innovative open-air, drop-down windows in all suites mean, should you desire, you can have an uninterrupted view of the wonders that are going by.

With itineraries that take in the likes of Vienna, Budapest and Amsterdam passengers are treated to the short of views that are impossible not to share.

In fact, guests on Emerald Waterways have enjoyed the views so much they’ve embraced their inner photographer and begun to make a habit of showing their views off – as the fantastic shots

from European rivers cruises on page 32 demonstrate.

If the temptation to make your friends jealous wasn’t enough, you now have the chance to win a Marriott Hotel pamper day for two by sharing the pictures you’ve taken on board Emerald Waterways on Facebook and Twitter with the hashtag #cabinwithaview All the details are on page 32.

WITH THE GORGEOUS, FAIRYTALE CASTLES OF THE RHINE OR

THE GOTHIC BEAUTY OF THE HUNGARIAN PARLIAMENT RIGHT

OUTSIDE YOUR CABIN WINDOW, YOU DON’T REALLY WANT

YOUR VIEW TO BE OBSTRUCTED.

A CABIN WITH

A VIEW…

GET IN TOUCH

@emeraldwaterway


Page 6

THE STORY SO FAR...IN JUST TWO YEARS, EMERALD WATERWAYS HAS ESTABLISHED

ITSELF AS A RIVER CRUISE INNOVATOR, WRITES SAM BALLARD

SEPTEMBER

Company charters ship from A-Rosa for French cruises

NOVEMBER

Wins Best New River Ship at the Cruise Critic Editors’

Picks awards

APRIL

Emerald Sky christened by Twiggy

AUGUST

Emerald Star launched

AUGUST

Company founded by Glen Moroney

For a company that only launched in 2013, Emerald Waterways has come a long way in a very short amount of time.

Founded as part of the Scenic Group, the Australian touring and cruising company started in 1986 by Glen Moroney, Emerald Waterways immediately made its competitors sit up and take notice.

The idea was simple: to offer fully-inclusive river cruises along the most picturesque European rivers on board modern and innovative ships at an affordable price.

The company released its first brochure in August 2013, before chartering a vessel from the German river operator A-Rosa to extend its offering beyond the Rhine, Danube and Moselle and on to the rivers of France. The move successfully got the

word out about Emerald Waterways, while its own ships were being built in Holland’s famous De Hoop shipyard, which has been in business for more than 100 years.

In April 2014, Emerald Waterways launched Emerald Sky. The ship was christened by Twiggy, the British supermodel who epitomised the ’60s. Boasting a range of unique features, including a retractable roof over an indoor heated pool, which at night transforms into a cinema, Emerald Waterways made an immediate impact, winning Best New River Ship at the prestigious Cruise Critic Editors’ Picks awards. It was described as “a modern, innovative option for European river cruising without breaking the bank”; exactly the area that the company first set out to win over.

2014 2013

AUGUST

Launch of Emerald Waterways first European brochure

for 2014 sailings

2014Editors’

Picks

Best New River Ship

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MARCH

Emerald Waterways teams up with Carol Vorderman to launch its

2016 European cruise brochure

MAY

Three nominations in the Cruise International 2015 awards: Emerald Sun & Emerald Dawn – Best New River Cruise Ship

Emerald Waterways for Best River Cruise Line and Best Luxury River Cruise Line

JUNE

The company charters the brand new RV Mekong

Navigator to sail the Mekong River in 2016

AUGUST

Emerald Dawn and Emerald Sun to be christened in Budapest

JUNE

The company’s fifth ship Emerald Belle, due to set sail

The launch was followed with the christening of the company’s second ship, Emerald Star, which set Emerald Waterways well on its way to being one of the most innovative river cruise lines on the British market today.

This year the fleet was doubled with the launch of Emerald Dawn and Sun, which will see both christened in August in the beautiful Hungarian capital of Budapest (see Pearls of the Danube, page 12). The ships will boost the company’s capacity and make it a more established player among the European river cruising four-star category.

Celebrity endorsement (see Famous Friends, page 8) has also been key to getting this message across as Emerald Waterways has looked to capture the public’s imagination with the likes of Carol Vorderman, Mariella Forstrup and Masterchef’s India Fisher voicing its adverts. The Telegraph correspondents cruise soon followed, as the line branched out into specialist offerings for its cruise guests.

As the company prepares for 2016 and beyond there are a number of very exciting

propositions around the corner. Not least will be its first venture on to the Asian Waterways with the RV Mekong Navigator soon to commence cruises on the Mekong (see Mysterious Mekong, page 22).

With so much having happened already, it’s hard to believe that the company’s first cruise only went on sale two years ago. It has been a rapid journey and one that has a long way to go yet.

2015 2016

VOTE FOR US

We’d love you to vote for us in the Best River Cruise Company

and Best New River Cruise Ship categories of the Cruise

International Awards. To do so, please visit

cruise-international.com before August 21, 2015.

Thank you for your support.

FAMOUSFRIENDS

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1. Twiggy, godmother to our first Star-ShipIn March 2014, the iconic British supermodel Twiggy was revealed as the godmother of the first Emerald Waterways 182-passenger Star-Ship, the Emerald Sky, the first in the fleet. The original ’60s fashion icon smashed the bottle against Emerald Sky in a naming ceremony in April.

2. Carol Vorderman Emerald Waterways launched its first television advert in August 2014 – a multi-channel promotion featuring the voice of MasterChef’s India Fisher. A second television advert, also featuring India, appeared before the Queen’s Speech on Christmas Day and ran until the end of February. Former Countdown icon Carol Vorderman voiced an Emerald Waterways television advert, which ran from March to the middle of May 2015. Featuring clips of the elegant Star-Ships – including

peeks at the staterooms and indoor heated pool – the multi-channel advert was accompanied by the beauty of the Danube and Rhine.

3. Mariella Frostrup British journalist and television presenter Mariella Frostrup is the voice of the latest – and current – Emerald Waterways television advert. You can see the advert running until the end of July on channels such as More4, Sky Arts, National Geographic and more.

4. Telegraph correspondents come on board The acclaimed journalists John Simpson, Martin Bell and Nick Thorpe join Emerald Waterways (see boxout) on Telegraph Correspondents’ cruises through eastern Europe in 2015. The trio, who write for the broadsheet’s travel section, each covered the events in former Yugoslavia, and provide guests with illuminating talks about the region.

SOME OF THE CELEBRATED NAMES WHO HAVE LEANT

THEIR SUPPORT TO THE EMERALD WATERWAYS BRAND

1.

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TELEGRAPH CORRESPONDENTS’

EASTERN EUROPE CRUISE

As any seasoned explorer will tell you: travelling isn’t about ticking another destination off the bucket-list, it’s about immersing yourself in a country’s culture and learning something new.

With that in mind Emerald Waterways has launched its Telegraph Correspondents’ Enchantment of Eastern Europe River Cruise, which sails from Budapest to Bucharest.

Travelling through parts of former Yugoslavia – such as Serbia and Croatia – the cruise focuses on the events of the not-to-distance past, with three of the Telegraph’s most celebrated journalists on board.

Joining passengers are Nick Thorpe, the BBC’s central Europe correspondent and Telegraph Travel contributor; Martin Bell, a former BBC foreign correspondent, Unicef ambassador and Telegraph Travel writer; and John Simpson, the BBC’s world affairs editor and columnist for the Telegraph’s luxury travel magazine.

Based on their expertise, each correspondent will delight guests with talks one at a time as the cruise progresses. For example, Thorpe, a former BBC correspondent in Budapest, will lead an inspiring Q&A session about the Hungarian city, once under the control of the USSR before the fall of communism.

Simpson, who was a reporter in Bucharest during the removal and subsequent trial of leader Nicolae Ceausescu in 1989, will share his memories as the cruise arrives in its final destination, the fascinating and beautiful Romanian capital. Telegraph Correspondents 10-day Danube in Depth Cruise, August 22 and 27, from £1,995pp; call 080 8102 0160 for details

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PEARLS OF THE DANUBE

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Divided by the majestic Danube, the city of Budapest is one the great river-cruise destinations – the first or final call on a tour of some of Europe’s most historic cities. Indeed, few rivers take in riches like the Danube.

The Hungarian capital, which comprises the once-divided regions of Buda to the west and Pest to the east, remains a dual city defined by its great waterway – many of its most famous sites lined up alongside it.

Passengers on Emerald Waterways, when moored opposite the neo-Gothic turrets and arches of the Hungarian Parliament (pictured on Emerald Explorer’s cover), have the elevated Buda Palace, once home to the kings of the Ottoman and Habsburg dynasties, and the beautiful, lush green Margaret Island already in view.

It’s a city worth getting up early and staying out late for: deciding between its cafés, bars and architectural delights, while learning of its fascinating past, is a difficult but not impossible task (see 24 Hours in Budapest, right).

Of course, this part of central and eastern Europe is of endless appeal – and great beauty also lies beyond the city’s reach. Most often, cruisers arrive or leave from the north of the capital, the Danube twisting up and bending west through Slovakia, Austria and Germany. Within a matter of miles is the triumvirate of Vienna, Bratislava and Budapest.

The former is a city of remarkable beauty and culture, be it the imposing Baroque triumph of the Hoftburg Palace, the Egon Schiele-featuring Leopold Museum, the Museum of Contemporary Art, or the brilliance of a live Viennese orchestra. The Austrian capital, so rich in history, is truly one of European’s most magnificent cities.

The mile-long Naschmarkt, packed with stalls selling traditional fare, is a great way of sampling its culinary delights in a hurry.

Bratislava, just 35 miles east as the crow flies, is an entirely different affair – here, there are few relics to former imperial might – but it is just as fascinating. The charming cobbled streets of its Old Town burst with bars and cafés, while the likes of the 14th-century Town Hall mix with Vienna’s Secession style and looming, former Soviet towers. Bratislava Castle, which sits above the Slovakian capital, provides a great view of where the pretty, red-roofed Old Town ends and the new town begins.

But it’s not just the capitals that light up the Danube: to the west, the river takes in the tranquil Dürnstein, Austria’s famous wine-growing region, and Passau, the Bavarian ‘City of Three Rivers’, where two tributaries join the Danube. St Stephen’s Cathedral and the Old Town tell of stunning architectural beauty – but, with its large student population, it’s a town of great energy.

While road-trips and train journeys are not without their charms, neither of them offer the comfort, luxury and ease of seeing Europe by river, where you moor in the heart of the city and absorb the beauty the countryside when you leave. Danube Delights eight-day cruise from £995, April to October 2016; call 080 8102 0160

A RIVER CRUISE ON THE DANUBE OFFERS GUESTS THE CHANCE

TO SEE SOME OF EUROPE’S MOST HISTORIC CITIES AND TOWNS

“”The cobbled streets of

Bratislava’s Old Town are bursting with bars and cafés

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How to spend your free time in the stunning Hungarian capital

9am: Familiarise yourself with Budapest with a stroll along the picturesque Danube. The architecture that lines its banks tell much about of city’s storied past and blend of cultures. The Hungarian Parliament (Kossuth Lajos tér 1-3, 1055), a Gothic revivalist masterpiece completed in 1904, is a great first stop. Forty-five-minute tours take in the old House of Lords and the Hungarian Crown Jewels.

10.30am: Head across the iconic Széchenyi Chain Bridge and south to the Buda Hills to find the Buda Palace (Szent György tér 2, 1014), a stunning blend of medieval Gothic and Baroque elements, pictured above, once home to some Europe most powerful dynasties. The Castle Hill funicular carriage, which dates back to 1870, will get you up there if you don’t fancy the walk.

12pm: The Gellért Hill offers spectacular views of the river and both the Pest and Buda sides of the city, while the 19th-century Citadella fortress at its peak is worth the walk. At the bottom are the Gellért Baths (Kelenhegyi út 4, 1118), one of Budapest’s many spectacular thermal spas inspired by Turkish leisure and, in this case, built in a Secession style.

2pm: If you’re peckish, there is the opulent Onyx (Vörösmarty tér 7, 1051), the city’s second Michelin-star restaurant after Costes (Ráday u. 4, 1092), which blends traditional Hungarian fare with inventive culinary techniques and is a 20-minute walk from Gellért. The lunch menu, at three-courses for €30, is remarkably cheap for its standard.

4pm: Take the M line down to Heroes Square (Hósök tere, 1146), the magnificent statue complex featuring the Seven Chieftains of the Magyars, next to City Park and the Museum of Fine Art (Dózsa György út 41, 1146). The stunning Szechenyi spa (llatkerti krt. 9-11, 1146) inside the park is the largest medicinal bath in all of Europe.

5pm: Head down Andrássy Avenue, specked with cafes, boutiques and the Renaissance-style State Opera House, and take in the sobering House of Terror (Andrássy út 60, 1062), which commemorates the victims of Nazi and Soviet oppression in Hungary.

8pm: For those looking to experience something a little different in the evening is Szimpla Kert (Kazinczy u. 14, 1152), one of Budapest’s famous ‘ruined bars’. Housed in a formerly disused building, it has a ramshackle appeal that is quite unique. It’s off the beaten track but is friendly, fun and something you’ll remember.

24 HOURS IN BUDAPEST

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With our inclusive wine selection, we feature a variety of regional wines from areas visited by the Emerald Sun (and all our ships), as well as options from famous European wine regions, such as Côtes du Rhône in France and Tuscany in Italy. We also have a vast selection of worldwide first-class wines in our connoisseur list.

The included selection alters daily, according to the country and region we are sailing in, while our connoisseur list is updated per season, or when deemed necessary.

Food and wine can make a magical combination and we always try to pair these – the guests’ preferences and the sailing region are the remaining variables when we craft our wine list. The key to choosing a wine that suits food is the character of the dish, which is to be complemented by the wine to basically melt the food and wine together to become one. A medium-rare Chateaubriand, for example, matches

beautifully with a full-bodied merlot.From the inclusive repertoire my

favourite is chardonnay of the Villa Giada vineyard from Piedmont in Italy – it’s a fine bouquet including apples and exotic fruits, but still full-bodied with a slight oaky finish and this typical chardonnay character. From the connoisseur selection my personal number one is the Belle Glos pinot noir from the Clark & Telephone vineyard in California. It is an interesting explosion of flavours mixing hints of orange, coffee and vanilla.

Pre-season, the team is trained extensively for one week on board by the restaurant/bar manager: this includes wine tastings, how to pair wines with food as well as recommending wines based upon the guest’s personal preferences and more.

DANIEL PAUN, RESTAURANT BAR MANAGER ON THE EMERALD

SUN, SHARES THE SECRETS OF THE LINE’S SUPERB CELLAR

“”My favourite is the chardonnay of the Villa Giada Vineyard in Italy

GRAPE EXPECTATIONS

Page 17

HUNGARIAN GOULASH

RECIPE

Across much of central Europe, goulash is cooked as a thick, dark stew, often

made with pilsner and served on a plate. However, in Hungary, where the dish

originated in the ninth century, gulyás is somewhat closer to a soup, minestrone

red and spiced with paprika.

INGREDIENTS (serves four)600g beef shin, cubed

2 medium onions

1 tablespoon oil

2 garlic cloves

2 carrots, diced

3 medium tomatoes, peeled and chopped

2 green peppers, diced

3 medium potatoes, diced

2 tablespoons paprika

Salt and pepper (to taste)

Water

INSTRUCTIONS 1. Heat oil in cast-iron pot and add onions.

Fry until golden brown. Add paprika and

garlic and stir

2. Add beef, sauté until it begins to brown.

3. Add green peppers, salt, pepper and

enough water to cover. Simmer on low heat

for approx. 1.5 hours

4. Add tomatoes, potatoes, carrots,

and more water if necessary,

and cook for a further 30 minutes

5. Serve with stodgy, hard-crusted bread and

soured cream (optional)

WHAT TO DRINK

Picking a Hungarian wine to go with this

classic dish, Daniel Paun,

restaurant bar manager on the Emerald

Sun, says: “The perfect wine

to accompany this wonderful dish would be the Kekfrankos from the Strehn

vineyard, which is featured on our included wine

selection.”

Page 18

After an incredible debut year on the waters of Europe, Emerald Waterways are delighted to return with their much-anticipated 2016 European river cruise brochure.

And don’t forget if you have travelled with Emerald Waterways already, you are now automatically entitled to an extra £100pp saving on your next cruise.

Here are some examples of what to look forward to in 2016. For further details visit emeraldwaterways.co.uk or call us on 0808 102 0160.

HIGHLIGHTS FROM EMERALD WATERWAYS’ 2016

EUROPEAN RIVER CRUISE BROCHURE

COMING NEXT YEAR…

HIGHLIGHTS OF THE NETHERLANDS

& THE BEAUTY OF BELGIUMNetherlands to Belgium,

eight days

Picture perfect scenes of windmills, acres of tulips and ancient canals means that this cruise is certainly one of Emerald Waterways’ highlights for 2016. Starting and finishing in Amsterdam opens up the opportunity for passengers to join and depart the cruise by Eurostar. From the beautiful Dutch capital guests travel to the famous Keukenhof Gardens, situated in the heart of Holland’s tulip farmlands, before heading in to beautiful Belgium to take in the likes of Antwerp and Bruges before heading back to the Netherlands.

ITINERARY

Day 1 ......................................... Amsterdam

Day 2 .................Amsterdam-Keukenhof

Day 3 .............................................. Antwerp

Day 4 .............................. Antwerp-Bruges

Day 5 .................................................... Veere

Day 6 ................................................Arnhem

Day 7 ............................. Volendam-Hoorn

Day 8 .........................Depart Amsterdam

Page 19

THE DANUBE EXPLORER

Passau to Budapest, eight days

This brand-new sailing between Passau and Budapest is perfectly suited for anyone who wants to soak up the many treasures of one of Europe’s major rivers. Starting in Passau, Emerald Waterways will take you through Linz, Melk and the Wachau Valley before spending two days in Vienna. The tour is remarkable for its excursions from hilltop fortresses dating back to 1219, to the chance to attend a classical concert in Vienna, home to Wolfgang Mozart and Johann Strauss. The cruise finishes with a full day in the Hungarian capital, Budapest (page 12). A leisurely way to discover one of the most beautiful rivers in the world.

ITINERARY

Day 1 ...................................................Passau

Day 2 ........................................Passau-Linz

Day 3 ........................................................Linz

Day 4 .......................Melk–Wachau Valley

Day 5 ..................................................Vienna

Day 6 ..................................................Vienna

Day 7 .............................................Budapest

Day 8 ............................. Depart Budapest

JEWELS OF THE RHINEAmsterdam to Basel, eight days

From castles and cathedrals to modern European capitals, the Rhine boasts a huge amount for tourists to see along its beautiful banks. Starting in Amsterdam you can take out the ship’s bicycles as part of the company’s Emerald Active programme (page 26), or go and explore the city by canal or on foot. From the Dutch capital your cruise will enter Germany with calls at Medieval Cologne, with its magnificent Gothic cathedral, and the 2,000-year-old city of Koblenz. After that it’s the picturesque Rhine gorge where the ship will meander through some of the most stunning countryside in Europe before entering the fabled Black Forest.

ITINERARY

Day 1 ......................................... Amsterdam

Day 2 ........................................ Amsterdam

Day 3 ...............................................Cologne

Day 4 ............................................... Koblenz

Day 5 ...............Rhine Gorge-Rudesheim

Day 6 ................... Mannheim-Heidelberg

Day 7 .......................................Black Forest

Day 8 ......................................Depart Basel

Page 20

OUR MANCHESTER-BASED CRUISE EXPERTS NAME THEIR

FAVOURITE STAR-SHIP FEATURES AND DESTINATIONS

As one of the world’s most innovative river cruise lines, Emerald Waterways is at the forefront of the fastest growing sector of the British holiday market. However, what use is innovation without good people to answer any questions that you have?

For the guys in the call centre in our Manchester HQ product knowledge is key. Almost all the team have experienced an Emerald Waterways cruise first hand and some have become so popular with our returning guests, we wanted to put some faces to voices. We asked each member three questions.

Victoria Wallman

Why do you like working for Emerald Waterways?Every day is different. I love hearing from guests about why they are going. What do you love about our ships? The Horizon bar and

lounge. It has a relaxed atmosphere where you can have a glass of wine and watch the world go by. What is your favourite destination and why? Vienna. There are so many beautiful buildings. I love how everything is close and it is easy to get around. Most of all, I like the Spanish Riding School – this was a highlight of my trip. I found the elegance of the riders, the horses and the history fascinating.

Mark Johnson

Why do you like working for Emerald Waterways? It gives me a sense of satisfaction speaking to guests who are looking forward to their first trip with Emerald Waterways and listening to how excited they are. What do you love about our ships? Reflection’s restaurant. The staff’s ability to build

a rapport is unique and the food is fantastic. What is your favourite destination and why?I particularly like Melk. Standing at the top of the abbey looking over the quaint town in the sunshine was breathtaking.

Darren Fricker

Why do you like working for Emerald Waterways?I’m proud to be a part of a new and forward-thinking company that is dedicated to setting groundbreaking, innovative standards. What do you love about our ships?I think the pool area is a fantastic idea – it is a quiet haven if you want to just kick back and relax. What is your favourite destination and why?I was taken aback by the scenery from the village of Durnstein and the stunning views over the Danube.

TEAM TALK

Page 21

SEE SNOW-COVERED EUROPEAN CITIES WITH EMERALD

WATERWAYS’ BRILLIANT CHRISTMAS MARKETS CRUISE

WINTER WONDERLANDS

There are few European cities that can’t be improved by a dusting of snow, the illumination of festive lights and the smell of mulling spices. Every year, medieval squares across the continent are brought to life by bustling Christmas markets.

One such place is Amsterdam’s neon-lit Leidseplein, which is turned into a quaint winter wonderland each yuletide. It’s also where Emerald Waterways’ 15-night Christmas Markets of Europe begins – a cruise that takes in 13 stunning stops in five European countries.

Leaving on November 28, 2015, the cruise provides a unique opportunity to experience so much of the continent for so little – and get all the Christmas shopping done in one fell swoop. There is none of the stress of finding accommodation in each city and you can get straight in on the action – which means indulging in

gingerbread, bratwurst and glühwein. After the Dutch capital, the cruise takes

in Cologne, Germany’s oldest city, where guests have the chance to visit the stunning Kölner Dom before the ship moves down the Rhine. Taking in fairytale castles and palaces, the cruise visits the Rhine Gorge, sailing past the stunning Lorelei Rock, and onto the likes of Miltenberg, where guests have the chance to see the region’s famous art of glassblowing demonstrated, and Würzburg, home to Residenz palace. The cruise then takes in the beautiful cities and markets of Vienna, Bratislava and Budapest, all as Christmas approaches.

If you’re not feeling in the festive spirit after that, you probably never will. Christmas Markets of Europe 15-night cruise from £1,995, November 28, 2015; call 080 8102 0160






Page 22

MYSTERIOUS MEKONG

Page 23

INTRODUCING ASIA


Emerald Waterways is delighted to launch its Asia programme this month.

Setting sail in 2016 on board the brand new RV Mekong Navigator, the holidays – which range from 14 to 21 days – are the perfect way to see such a fascinating region. The programme also offers cruise and touring options that include land-based hotel stays in cities including Ho Chi Minh.

Over the page we’ve outlined what you need to know about Emerald Waterways’ Asia programme. To find out more call us on 080 8102 0160 or visit emeraldwaterways.co.uk.

Page 24

The Mekong River is an artery that runs right through the heart of southeast Asia. For centuries it has been the lifeblood of the people who have settled on its banks.

These cruises, on board a luxury Emerald Waterways vessel, offer the opportunity to see the real Asia, from floating markets to rural villages where the way of life has been untouched for years.

Concentrating on Vietnam and Cambodia, guests will be able to visit major, modern cities such as Hanoi, Ho Chi Minh and Phnom Penh, in what will undoubtedly appeal to everyone from history buffs to lovers of fine dining.

Among the many excursions available are trips to the devastating Khmer Rouge Killing Fields in Cambodia or Vietnam’s Cu Chi tunnels, used during the Vietnam War. Both excursions offer a fascinating experience that sheds a real light on modern history in Asia.

Emerald Waterways offers holidays that range from an extraordinary 19-day cruise and tour along the Mekong to a 12-night

cruise with six-night hotel stays in Thailand (three nights in Bangkok and three nights in Phuket or Ko Samui) bolted on. Adding a further dimension to the package.

EMERALD WATERWAYS NOW GIVES GUESTS

THE CHANCE TO SEE BEAUTIFUL ASIA

RV MEKONG NAVIGATOR

Launched in September 2014, Emerald Waterways’ five-star ship, the RV Mekong Navigator is one of the finest ways to cruise the Mekong. Built with a nod to French colonial history, the ship houses fewer guests to give the journey a more intimate feel. It also manages to be one of the luxurious ships on the river. Each suite comes with its own TV, fully stocked minibar and either French or full balcony.

Page 25

WHAT YOU’LL SEE

Emerald Waterways’ 19-day Vietnam and Cambodia itinerary is certainly eye-catching, and perfect for those who want to spend time in two of southeast Asia’s most interesting countries. Both Vietnam and Cambodia have a rich colonial heritage, as well as a fascinating, albeit tragic, 20th-century history. Starting in Hanoi, passengers spend three days exploring the modern city before travelling out to the beautiful lagoons of Halong Bay. From there the tour continues into Hoi An, Hue, Ho Chi Minh and the Cu Chi Tunnels used during the Vietnam War. Every bit of the country’s identity plays its part in this package before guests are taken across the border, into Cambodia. From there it’s more history as guests are shown Cambodia’s past – both ancient with the Angkor Wat temples and the more recent Killing Fields of the Kymer Rouge – as well as the modern cities of Phnom Penh and Siem Reap, which demonstrate how Cambodian society is rebuilding after the devastating dictatorship.

Vietnam and Cambodia, 19 days

Day 1 ......................................................Hanoi, VietnamDay 2 .....................................................Hanoi, VietnamDay 3 .....................................................Hanoi, VietnamDay 4 ....... Halong Bay – Hanoi - Hoi An, VietnamDay 5 ...................................................Hoi An, VietnamDay 6 ...................................................Hoi An, VietnamDay 7 ...................................... Hoi An – Hue, VietnamDay 8 ............................Hue – Ho Chi Minh, VietnamDay 9 ......................................................Cu Chi TunnelsDay 10 ......................................Ho Chi Minh – My ThoDay 11.................................Cai Be – Sa Dec, VietnamDay 12............................................. Tan Chau, VietnamDay 13 ................................. Phnom Penh, CambodiaDay 14 ................................. Phnom Penh, CambodiaDay 15 ........Tonle Sap River–Kampong Chhang, Cambodia

Day 16 ....................Wat Hanchey–Kampong ChamDay 17........................Kampong Cham – Siem ReapDay 18 .................................................Angkor TemplesDay 19 .............................................Depart Siem Reap

Other cruise and tour options are available. Please call us on 080 8102 0160 or visit emeraldwaterways.co.uk

Page 26

And, as fitness becomes more important to our daily lives, Emerald Waterways has put itself at the forefront of modern cruising by helping its guests get the balance right between enjoying the excesses of being away and still having the option to take care of themselves.

Emerald Active, the company’s exclusive shore excursion programme, is due to launch in 2016 and offers an alternative to taking guided coach tours in some of its destinations along Europe’s most beautiful

EMERALD ACTIVEIT SEEMS LIKE YOU CAN’T OPEN A NEWSPAPER OR

WALK DOWN THE STREET THESE DAYS WITHOUT BEING

CONFRONTED BY SOMEONE REMINDING YOU TO KEEP

FIT AND EAT WELL. IT FEELS THAT BEING ON HOLIDAY

IS NO LONGER REASON ENOUGH TO LET OUR HEALTH

REGIMES GO TO THE DOGS EITHER.

rivers with an expanding range of activities, designed to burn off a few calories, while seeing the best a destination has to offer.

Here we highlight an example of just what will be on offer for those looking to stay fit when we introduce our new programme in some of our favourite destinations. All brought to you courtesy of Emerald Active!

*Some Emerald Active excursions may incur an additional charge

Page 27

Splendours of EuropeAmsterdam to Budapest, 15 days

With this cruise starting in Amsterdam, Emerald Waterways will offer its guests the option of taking a canal cruise through the medieval arteries of Holland’s ancient capital or, alternatively, passengers can embark on a walking tour. Both are great options, and offer the best way to see a city where a car is not the easiest way to get around.

Further along the cruise, in Miltenberg/ Wertheim the usual coach tour is again on offer for any guests who want to be driven through the stunning area, or Emerald Waterways can provide its guests with the chance to go on a hiking tour up to Wertheim castle; a brisk walk is a great way to see the 15th-century fortress, while also burning off any bratwurst!

In Nuremberg, the fascinating Bavarian city, we will again host our own walking tour, taking guests through the Old Town and its famous red-roofed buildings and Kaiserburg Castle as well as the Hauptmarkt and 14th-century Gothic church. The tour will offer guests a far better opportunity to engage with the medieval city, along a meandering couple of hours with an expert tour guide.

Page 27

REMEMBER

On every Emerald Waterways sun ship there are

bicycles that can be rented out for free whenever the ship

is in port. Offering a great way to see a destination on your

own steam. -

There is also of course the indoor heated pool which

is perfect for guests wanting to take a morning swim. All ships also come

with a small gym, while on the Sun Deck there is a

walking track and even a putting

green.

1. Sun Deck walking track2. Putting green 3. Indoor heated pool

1.

2.

3.

Page 28

DAVID WINTERTON, BRAND MANAGER AT EMERALD

WATERWAYS, TACKLES THE FAQs OF CRUISING

Have you ever thought about taking a cruise but just weren’t quite sure about taking that final step and booking it?It might have been fears over not having enough to do on board. Or if a cruise is for someone

who likes to keep active? There are plenty of misplaced

stereotypes around the world of river cruising that either no longer apply – or never had much relevance in the first place. Will you have to wear a tuxedo to dinner, for example? How does tipping work? Or how many people will be on board? We asked David Winterton, brand manager for Emerald Waterways, to dispel some of those stigmas and stereotypes.

What does a river cruise offer that an ocean cruise doesn’t? While some ocean cruise liners can hold up to 6,000 passengers, an Emerald Waterways Star-Ship welcomes just 182 guests. This intimacy is beneficial because the staff get to know you personally and can cater to your every whim. It also takes a fraction of the time to dock, and you are more than often bang in the middle of the city centre. What’s more, there are the constant views as you’ll take advantage of every cabin having a river view. You’ll glide past riverside towns, cut through stunning gorges, navigate placid and dramatic landscapes littered with castles, palaces, abbeys, hamlets and ancient icons.

How does tipping work on board? As part of our fully inclusive service, all tipping is included in the price.

What else is included in the price? It’s amazing what’s included on an Emerald Waterways’ cruise: return flights, transfers to the ship, your suite or stateroom, all on board meals and a collection of highlight dinners; complimentary wine, beer and soft drinks with lunch and dinner; free tea and coffee throughout the day; bottled water restocked daily in your cabin; an included excursion almost every day; first-class service from an English-speaking crew; knowledgeable local guides at each destination; complimentary on board wi-fi and all port charges, airport taxes and transfer costs. As mentioned we also take care of all tips, saving you up to £440 per couple on a 15-day cruise.

What’s the dress code on board? Informal and casual during the day – make sure you have some comfortable shoes for the included walking trips. Smart/casual at dinner. Some people do like to dress up for our highlight meals, like our Farewell Dinner but it is not necessary.

How much time will I spend on board the ship? It depends on your itinerary and how much cruising is involved. Typically, guests will enjoy a morning tour or excursion and some free time to explore

ASK THE EXPERT…

Page 29

before lunch back on board. In the afternoon you may set sail for your next destination; on others you could spend the rest of the day visiting the near by sights.

Will there be enough to do to keep me entertained? On board you will find a pool, cinema, lounge/bar, books to read, wi-fi to connect to the internet, port talks and a small gym. Up on the Sun Deck there is also a putting green and walking track. In the cabin the entertainment system shows international TV channels and a host of films.

Do river ships have inside cabins? Our ships don’t! Every cabin has at least a window so that guests can see the beautiful scenery, while higher-grade cabins have balconies. The majority of suites on board feature our ingenious balcony systems, which drop down at the touch of a button to unveil full panoramic views. These all-weather sanctuaries are the ideal place to watch the sights roll by.

I’m very active – is a river cruise for me? The great thing about our cruises is that you can be as active as you want. After a planned excursion or tour almost every morning, you will enjoy free time to

explore on your own terms, if your itinerary permits. There’s also a walking track on our Sun Deck and an on board gym. What’s more, we also have a collection of bikes that you can take ashore.

What is your staff-to-guest ratio on board? There are around 182 guests, with a beneficial staff-to-guest ratio of almost 1:3.

What is the food like on board?Our Reflections Restaurant showcases a selection of regional cuisine and western fare. Help yourself at our plentiful buffet, which is available for breakfast, lunch and dinner, freshly prepared by our team of expert chefs.

GOT A QUESTION?

Email our expert at info@

emeraldwaterways.co.uk with the title ‘ask the expert’ and it may appear in the

next edition

Page 30

Well, on Emerald Waterways it doesn’t have to be: the Emerald Star-Ships’ innovative open-air, drop-down windows in all suites mean, should you desire, you can have an uninterrupted view of the wonders that are going by.

With itineraries that take in the likes of Vienna, Budapest and Amsterdam passengers are treated to the short of views that are impossible not to share.

In fact, guests on Emerald Waterways have enjoyed the views so much they’ve embraced their inner photographer and begun to make a habit of showing their views off – as the fantastic shots

from European rivers cruises on page 32 demonstrate.

If the temptation to make your friends jealous wasn’t enough, you now have the chance to win a Marriott Hotel pamper day for two by sharing the pictures you’ve taken on board Emerald Waterways on Facebook and Twitter with the hashtag #cabinwithaview All the details are on page 32.

WITH THE GORGEOUS, FAIRYTALE CASTLES OF THE RHINE OR

THE GOTHIC BEAUTY OF THE HUNGARIAN PARLIAMENT RIGHT

OUTSIDE YOUR CABIN WINDOW, YOU DON’T REALLY WANT

YOUR VIEW TO BE OBSTRUCTED.

A CABIN WITH

A VIEW…

Page 31

GET IN TOUCH

@emeraldwaterway


Page 32

EMERALD WATERWAYS’ UNIQUE OPEN-AIR DROP-DOWN

WINDOWS IN ALL SUITES OFFER AMAZING VIEWS AS YOU SAIL

PAST PICTURESQUE TOWNS AND LANDSCAPES. WE’D LOVE

TO SEE AND SHARE YOUR FAVOURITE PICTURES FROM YOUR

CABIN WINDOW. SHARE YOUR PICTURES WITH US BEFORE

JULY 30 AND YOU COULD WIN A PRIZE.

HOW TO WIN

The guest who has shared the best picture will receive a Marriott Hotel pamper day for two at one of 18 hotels around the country. The pamper day will include two one-hour Decleor massage treatments. Two runners up will receive a case of wine.

How to enter:Follow us on Twitter and then post your view using the hashtag #cabinwithaviewLike us on Facebook and then post your view on our Facebook page and include the hashtage #cabinwithaview

These are some of the best snaps taken by our passengers so far.

T&CsBy entering the competition you agree for Emerald Waterways to share your image and use in future promotional activity. Entries must be received by July 30, 2015 and the winners will be notified by August 15, 2015

Page 33

Looking after Emerald Waterways’ guests is a serious job – from ensuring the entertainment is up to scratch to working out what guests will do when they step foot off the vessel. They are there to cater to passengers’ every whim and make sure they have the holiday of a lifetime. It’s a job that is as challenging as it is rewarding.

We asked Simona Timir, pictured left, one of Emerald Waterways’ longest-serving cruise directors, what the job entails and where her favourite Emerald Waterways destination is.

What does a cruise director’s job entail exactly?The cruise director is ‘the voice of the ship’. As the ships cruise director, I make sure all of our guests have a wonderful time by ensuring the programme both on board and on shore runs smoothly.

How long have you been with the company?I am proud to say I have been working for Emerald Waterways since it launched in 2013. In this short time I have sailed on all four ships.

What’s your favourite Emerald Waterways destination?It’s so difficult to make just one choice. In spring I love the wildness and untouched nature of the lower Danube. In summer it is the Amsterdam to Budapest route and sailing on the Rhine, Main and Danube.

CRUISE DIRECTOR’S QUESTIONSEMERALD WATERWAYS’ SIMONA TIMIR TELLS US HOW A

CRUISE DIRECTOR MUST BE THE ‘VOICE OF THE SHIP’

Page 34

WATCH OUR VIDEOS OR TAKE A VIRTUAL TOUR

Whether you want to know more about our stylish fleet, what you’ll find in your cabin or about our innovative ‘open-air window system’ take a look at a series of videos

created by Emerald Waterways and hosted on our website. Each short clip is designed to answer the most commonly asked questions past guests have wanted to know. From information on its heated pool and cinema to a look at what the food is like on board.

They will tell you all you need to know!

See emeraldwaterways.co.uk/videos

What is the typical reaction from those coming on board?I love watching our guests come on board for the first time. They are so impressed with the reception area which welcomes them. They also comment on how beautiful, modern and spacious the ship is.

What do you like most about your job?I love my job as it is always challenging, never boring and I love meeting guests from all parts of the world and enjoy hearing about their cultural experiences.

Have you ever had to deal with any unusual requests?There are many requests on cruises, everybody has different expectations and on the ship we do our best to fulfill them...but ‘unusual requests? Not really. Or maybe I am used to too many things and find them all normal!

What’s the entertainment like on board?On each ship there is an on board musician who plays every evening in the lounge. Then, depending on the route, we have local dancers and musicians come on board for one night during the sailing. Those experiences allow our guests to feel closer to the local culture. Plus the crew usually has one evening where they entertain the guests.

Why should people take an Emerald Waterways cruise?The Emerald ships are fabulous: bright, spacious, the facilities are just great for a river ship and the crew is welcoming and makes you feel like a star. So fitting for cruising on our Star-Ships.

“”I love meeting guests

from all parts of the world and hearing about their

cultural experiences

Page 35

AS A SOCIALLY RESPONSIBLE COMPANY,

EMERALD WATERWAYS TAKES PART IN

A NUMBER OF CHARITABLE INITIATIVES

AROUND THE WORLD.

Aware that every successful company has a duty to improve the lives of those in both its local community and the destinations it touches, Emerald Waterways has embarked on charitable endeavours to boost the economic impact it has when it pulls into port.

Here are Emerald Waterways’ latest philanthropic efforts...

CLUB SPONSORS

When asked to sponsor local football team

Great Moor County Juniors, close to the company’s

Manchester headquarters, the answer was always

going to be yes. The under nines

team now proudly sports their black and white stripes

with a dash of green – coming

from the Emerald Waterways logo!

Hopefully the next England captain is among their ranks

now…

RED CROSS DONATIONS

On April 10, Emerald Waterways

proudly donated linen and bedding to the Red Cross in Cologne, one

of the many ports that Emerald

Waterways calls at throughout the year. The donation was provided to the organisation to help it handle huge numbers of

refugees who have been displaced

over the last few months. At the time of writing around 6,000

refugees alone are living in Cologne.

The Red Cross helps Cologne city

council care for more than 1,500

of those displaced people.

Overall Emerald Waterways donated:

1,510 pillows 3,150 pillow cases 1,610 sheet covers

775 duvets 1,880 duvet covers 1,373 face towels 1,013 hand towels

920 shower towels 705 bath mats

Terms and Conditions: £2,195 based on 14-day Mekong Discoverer river cruise and tour departing in October 2016 and includes the saving of £500 per person. Price is per person and based on two people sharing a twin cabin, subject to availability and is correct at time of print (June 2015). The £1,000 saving is for new bookings made between 6th June and 29th August 2015. 1.5% credit card charge will apply. For full itineraries and booking conditions, please see our 2016 preview brochure or visit www.emeraldwaterways.co.uk.

To book or order your brochure, call us free on 0808 102 0756 Visit www.emeraldwaterways.co.uk or see you local cruise agent

@emeraldwaterway emeraldwaterways

Mekong Navigator

Monks at Ta Prohm, Siem Reap

Japanese Covered Bridge, Hoi An

WE REWARD PAST GUESTS WITH AN ADDITIONAL £100 PER PERSON SAVING

LAUNCHING FOR

2016 SAVE £1,000

PER COUPLE

SOUTHEAST ASIARIVER CRUISES

20-day Mekong Discoverer Cruise with Thai Beach Extension Ho Chi Minh City - Thai Beach

from £2,725 per person

14-day Mekong Discoverer River Cruise and Tour – Ho Chi Minh City - Siem Reap


18-day Highlights of Vietman & Cambodia Mekong River Cruise – Hanoi - Siem Reap


21-day Vietnam & Cambodia Explorer and Mekong River Cruise – Hanoi - Siem Reap


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