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Page 1: EMC SRM Suite Demo Guide v1 0

vLab Integrated Demo Script

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EMC SRM Suite Integrated Demo

September 28, 2012 Integrated Demo Guide

Revision Revised On: Revised By:

Published Version – 1.0 9/28/2012 Roy Laverty, Sergey

Schindler

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Table of content

Table of content................................................................................................................. 2

1 Getting Started............................................................................................................... 3

1.1 Introduction: ........................................................................................................ 3

1.2 Pre-requisites....................................................................................................... 4

1.3 Accessing the Integrated Demo........................................................................... 4

1.4 Access Credentials .............................................................................................. 4

2 Demo Environment Overview ...................................................................................... 5

2.1 Demo Architecture .............................................................................................. 5

2.2 Demo Diagram .................................................................................................... 5

3 Use Case 1 – Troubleshoot an Oracle Performance Issue ............................................ 6

3.1 Description .......................................................................................................... 6

3.2 Watch4Net........................................................................................................... 7

3.3 ProSphere .......................................................................................................... 11

3.4 Storage Configuration Advisor ......................................................................... 13

4 Getting Help .................................................................................................................. 17

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1 Getting Started

1.1 Introduction:

This is an integrated demo of the EMC Storage Resource Management Suite. The suite

consists of Watch4Net, ProSphere, and Storage Configuration Advisor. The current demo

consists of one use case. However, in the near future more use cases will be added.

The SRM Suite provides increased visibility into heterogeneous storage environments. Its

tight integration with EMC arrays enables customers to monitor and analyze their use of

key EMC differentiating technologies such as Fully Automated Storage Tiering for

Virtual Pools (FAST VP) and Federated Tiered Storage to meet both application

performance and cost containment objectives.

The SRM Suite enables customers to identify and manage the impact of storage resources

on application performance and availability.

• Customers can assure storage services through end-to-end analysis from the

application to the storage array, unlike NetApp’s OnCommand Insight, which

lacks the application visibility and provides less insight into the end-to-end data

path.

• The SRM Suite is completely agentless, which eliminates the burden of deploying

and managing host agents. This sets it apart from both HP and IBM's storage

management suites, which require host agents.

With the SRM Suite, customers can optimize their storage resources to maximize

application performance and health while controlling the cost of exponential data growth.

Please Note: It is important to note that this is NOT a replacement for an in-depth

comprehensive demonstration of various features and functions of other individual

products integrated within this demo. Stand-alone product demos with the full scope of

demo scenarios should be used for in-depth demonstrations of these separate products.

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1.2 Pre-requisites

It is expected from the presenter delivering this demo to be already familiar with the

EMC vLab Demo Cloud environment and operations. This information can be found at

EMC|One.

1.3 Accessing the Integrated Demo

Once the reservation is available, there is no need for additional action to start the demo.

To access the demo and take advantage of its flexible architecture, it is recommended to

start with launching the Remote Desktop (RDP) connection to the Launchpad VM as

described in the EMC vLab Cloud User Guide:

http://one.emc.com/clearspace/docs/DOC-21412

Additional details and useful tips maybe found in the vLab Demo Cloud FAQ list:

http://one.emc.com/clearspace/docs/DOC-21411

1.4 Access Credentials

You can login into Launchpad VM of this demo using RDP with the following set of

credentials. Same set of credentials has been created in all component products of SRM

Solution Suite

• UserID: emcadmin

• Password: P@ssw0rd

In addition to these unified credentials, you can also use the default credentials for each

product portal:

Wath4Net:

• UserID: admin

• Password: changeme

ProSphere:

• UserID: appadmin

• Password:Changeme1!

Storage Configuration Advisor:

• UserID: admin

• Password: 123456qw

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2 Demo Environment Overview

2.1 Demo Architecture

This integrated demo environment consists of 6 Virtual Machines (VM’s):

• 1 – Launchpad RDP client

• 3 – ProSphere (SRM, SDA, and HDB)

• 1 – Storage Configuration Advisor (SCA)

• 1 – Watch4Net (W4N)

These VM have been built and configured in the ASD Storage CSE lab in Hopkinton.

The datacenter infrastructure discovered and monitored by SRM Suite components

consisted of several distributed EMC Labs, and includes physical and virtual servers,

SAN fabric switches and EMC storage arrays.

2.2 Demo Diagram

The entire demo environment has been uploaded to the vLab. Please note that the

discovered infrastructure topology and associated performance data no longer present.

The following diagram represents the current SRM Suite demo environment:

vLab User

vLab Portal: http://portal.demoemc.com

Launchpad VM with RDP

RDP Session

SAN Fabric

Physical Servers

Virtual Machines

Storage Arrays

Cloud Datacenter Infrastructure

Applications

ProSphere

W4N SCA

Storage Resource Management (SRM) Solution Suite

SRM HDB SDA

RDP Connection

W4N Portal ProSphere Portal

SCA Portal

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3 Use Case 1 – Troubleshoot an Oracle Performance Issue

3.1 Description

This use case will show how the suite can be leveraged to isolate a SAN configuration

issue which has impacted performance of an Oracle database.

Specifically it will show:

• Oracle disruption

• Identify the VM hosting the Oracle instance

• Analyze the IO path from the VM to the storage

• Review SAN configuration policies

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3.2 Watch4Net

Launch the shortcut to W4N Portal by selecting the shortcut . Log into the

Watch4Net UI with the unified credentials:

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Review the W4N portal. You will see multiple view blocks within the UI.

At the bottom left of the page you will see a view block titled Instances Downtime for

Oracle DB. This table provides high level availability metrics including instance uptime,

downtime duration, and reboot count. Click the ORCL instance name to review detailed

availability data for the ORCL database instance. The Instances Downtime for Oracle

DB/ORCL will show that the ORCL instance was down on August 22nd.

In the Tree pane expand the

ReportPacks>ReportPack for

Oracle>Inventory>List Instance.

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To view details of the ORCL instance click LGLOB118, ORCL under the List

Instances menu.

This view shows metrics and configuration information for the ORCL instance located on

host LGLOB118.

Now take a look at the virtual machine by clicking the ReportPack for VMware in the

tree. This view provides high level data for VMware environments. Click the All Virtual

Machines under Performance Scorecards.

This report provides a report card for

each virtual machine in the

environment. In this environment

there are over 100 virtual machines.

Each column can be filtered to reduce the the report to the data we are interested in.

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Click the filter icon on the Name colum then type LGLOB118. Note the filter dialog is

not case sensitive and it also autocompletes. To apply the filter click the value lglob118-

Oracle10g_SQL2000_118. Select lglob118 – Oracle10g_SQL2000_118.

This report provides configuration and performance data regarding virtual machine

lglob118, which is hosting the ORCL instance.

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3.3 ProSphere

Now launch the ProSphere shortcut . Log into the ProSphere UI with the

unified credentials:

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Search for Oracle application server – VM lglob118. Click lglob118 in the Search results

dialog. This will launch the configuration item view for virtual machine lglob118.

The Configuration Item view displays an end-to-end topology map of lglob118, system

attributes, Path Details, and Performance. Select the Performance tab to review

performance data. Now, double-click lglac016, ESX Server, in the map. This expands the

ESX server to show the HBA information for lglac016.

Note that there is a single path from the ESX server, lglac016, to the fabric. Also note the

significant increase in Storage IO Response time.

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3.4 Storage Configuration Advisor

Launch Storage Configuration Advisor shortcut and login with the unified

credentials:

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Using SCA collected data we will review the path policy for this server. Note that there

are 18 critical breaches. Click the link to view the 18 breaches. This will change the view

to the Investigate tab and will automatically set the filter to display the 18 critical

breaches.

The filter can then be modified to narrow the results even further. Click the filter icon.

Set the filter to Affected Object Name>Contains, then type lglac016. Click OK on the

filter dialog.

You should see multiple I/O Path Redundancy rule violations. Select one of the I/O Path

Redundancy rule violations for more detail.

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The Breach Cause tab lists the affected objects, what was breached, the desired state, and

the actual value. Note the desired state is 2 but the actual value is 1. Click the Rule

Information tab.

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Note the Rule Summary. Recall that in ProSphere topology map that lglac016 had a

single path to the SAN. Click the Map tab. The Map in SCA also shows the single path.

However, it also shows an indicator that this server is missing path redundancy.

Reviewing the SCA alert details and the topology map indicate the missing redundant

path as a Root Cause of the Oracle application issue and the storage IO response time

increase.

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4 Getting Help With all vLab Demo Cloud or this specific demo issues please contact

[email protected]

.

END