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Dear All, Please find below the July - August, 2010 issue of Quality News, a monthly e-publication from CII
Institute of Quality. It is our continuing effort to provide meaningful and relevant information on the
various areas of our work through the Institute. We look forward to your views and suggestions.
Regards,
P Girish
Principal Counsellor & Head, CII Institute of Quality
Near Bharat Nagara, 2nd Stage, Magadi Main Road, Vishwaneedam, Bangalore 560091
Tel: +91-80-23289390 (D) / 23289391/6085/7690
Email: [email protected] Website: www.cii-iq.in
Ribbon Cutting ceremony at the first Industrial Maintenance Expo 2010, 4-6 August at NSIC
Exhibition Complex, New Delhi. Third from left: Mr Vilasrao Deshmukh, Minister of Heavy Industries &
Public Enterprises with Mr Rajive Kaul, Chairman, CII Trade Fair Council to his right. Others from
left: Mr R K Aggarwal, Head, Welding Products Business, L&T, Mr Ambuj Sharma IAS, Joint Secy.
Dept. of Heavy Industries, Ministry of Heavy Industries and Public Enterprises, Mr K N Shenoy,
Chairman, CII Institute of Quality and Mr Chandrajit Banerjee, DG, CII
Wage War on Breakdowns and Corrosion, add 3 % to GDP:Vilasrao Deshmukh
Drastic reduction of Corrosion losses of 2 lakh crores needed: Arun Yadav
First ever Industrial Maintenance Expo held
Mr. Vilasrao Deshmukh, Minister of Heavy Industries & Public Enterprises(centre) flanked by Mr. Rajive
Kaul, Chairman, CII Trade Fair Council (on his right) and Mr. B S Meena, Secretary, Department of Heavy Industry, Ministry of Heavy Industries &
Public Enterprises releasing the Fair Catalogue of Industrial Maintenance Expo 2010
Improved plant maintenance to achieve zero breakdowns needed a different and new mind-set of
maintenance, said Mr Vilasrao Deshmukh, Minister of Heavy Industries & Public Enterprises,
Government of India, while delivering the Inaugural address at the Conference on Maintenance
Practices through TPM to achieve ZERO Breakdowns. This conference, as also the
Corrosion Management Summit, held on 5th August, was held concurrently to the Industrial
Maintenance Expo 2010 in New Delhi from the 4th to 6th August, at the NSIC Exhibition
Complex.
Calling upon industry not to adopt a penny-wise pound-
foolish approach to the specialist area of equipment
maintenance, Mr Deshmukh announced that
Government and industry should jointly wage a war on
breakdown and corrosion. Thanking the Japanese, in
particular JIPM, for having introduced the concepts of
TPM in the Indian shop-floors to establish best practices
and improve capacity utilization, over the last 12 years,
he noted with satisfaction the growing number of TPM
Award companies, more than the 150 mark. However,
he noted with concern the 15 to 20% loss to production
costs through maintenance loss and breakdowns as
also the losses due to corrosion.
Mr. Vilasrao Deshmukh, Minister of Heavy Industries & Public Enterprises delivering the
Inaugural address at the first Industrial Maintenance Expo
[R-L] Mr C S Das, ED (M & I), Indian Oil Corporation Limited; Shri Arun Yadav, Minister of State for Heavy Industries &
Public Enterprises, Government of India; Dr H P Kumar, CMD, NSIC Ltd and Dr Sarita Nagpal, Deputy Director General, CII
during the Valedictory session of Corrosion Management Summit
Product range exhibited at IMEX
Anti-corrosives
Acoustic and Vibration Test Equipment Repair Services
Ball Screw Repair Services
Boiler Services
Cabling Services
Calibration and Repair Services
Ceramic Manufacturing Services
Consulting and Planning Services
Coolant and lubricant management
CMM, Gage and Inspection Equipment Services
Coatings & Paint Services
Compressor Repair Services
Condition Monitoring and Machine Maintenance Services
Corrosion Mitigation
Electrical Services and Maintenance
Engine and Engine Component Repair Services
Equipment Repair Services
Furnace Services
Floor Maintenance & Floor Management Services
Gear and Gearbox Repair Services
Hoses and fittings
Hydraulic Repair Services
Heat Ventilation & Air Conditioning (HVAC) Services
Infrared systems, Thermograph Services
Inspection, Maintenance and Repair Services
Installation and Rigging Services
Laser, alignment and geometry-measuring systems
Lining and Wear Protection Services
Lubrication, emulsion-splitting plants
Machine diagnosis, damage assessment
Machine protection (vibration-based)
Motor Repair Services
Nondestructive Testing (NDT) Services
Pipes and seamless Tubes
Plant and machine-cleaning equipment
Plumbing Services
Pump Repair Services
Refractory Services
Risk based inspection Monitoring
Spindle Repair Services
Sealants
Technical cleaning, special cleaning techniques
Technical Infrastructure Management
Tools and fitment accessories
Ultrasonic measuring devices
Vacuum Equipment Repair Services
Vibration analysis (offline, online)
Welding + Joining Techniques
Through awareness and incentives, he estimated that such loss prevention could further
contribute 3 % to the national GDP. The Central Public Enterprises could effect major cost
savings through corrosion prevention and breakdown control, he noted.
Mr B S Meena, Secretary, Department of Heavy Industry, Ministry of Heavy Industries & Public
Enterprises, Government of India in his address underlined the larger role of internal
competitiveness and capacity utilization as a part of
growth strategy. He hailed the first ever Industrial
Maintenance Expo as an excellent example of
Government-CII partnership which featured over 100
exhibitors. He suggested that Central Public
Enterprises with over 100,000 employees and a
combined turnover of over 38,000 crores could
greatly benefit through TPM and prevention of
corrosion. Such events should become a regular
feature, once in 2 or 3 years, he also suggested.
Mr K N Shenoy, Chairman, CII Institute of Quality and
Past President, CII addressing the Conference
recounted the stellar role played by the Institute of
Quality, in the last decade, in the areas of training,
advisory and consultancy services in building the
competency of Indian Industry. More than three lakh
managers had benefitted from the implementation of
TPM, TQM, Six Sigma and Lean. The CII-EXIM Bank
Business Excellence Award, with over 300 trained
assessors, as a true practical and non prescriptive
blueprint for excellence, was available to industry for
benchmarking. Maintenance losses, ranging between
5 to 10 %, was far too above global benchmarks and
needed attention, he said.
Earlier, in his welcome address, Mr Rajive Kaul,
Chairman, CII Trade Fair Council thanked the Ministry
of Heavy Industries for the unstinted support in making
the first ever Industrial Maintenance Expo a success.
With the participation of over 100 exhibitors, it would
improve manufacturing competitiveness of India,
making it an emerging global manufacturing hub.
Mr Chandrajit Banerjee, Director General,
Confederation of Indian Industry, summing up the
inaugural session in his Closing Remarks and Vote of Thanks stressed that manufacturing was
the key to a 20% GDP by 2025 in which such loss prevention efforts would play an important
role. Thanking the Steering Committee, Indo German Chamber of Commerce, various
Embassies and participants for their support to this first ever Industrial maintenance Expo, he
noted with satisfaction the participation of over 100 exhibitors, both Indian and Overseas and
assured that in future such events would be taken to other parts of the country as well.
The importance of the conference is underlined by the fact that currently companies are loosing
5-10 % of production time through breakdowns due to poor Maintenance practices, despite their
best efforts. Besides the resultant production loss and hardships for the Maintenance personnel,
increased maintenance costs affect their bottom-line
Over 7,500 people, a confluence of decision makers, professionals, consultants, engineering
organization attended this Conference cum Exhibition which was organized by TPM Club India
of the CII Institute of Quality, which has been doing pioneering work to support Indian Industry
to achieve ZERO Breakdowns while reducing the maintenance costs, CII-LM Thapar Centre of
Competitiveness, which has, among other activities, been spearheading the war on Corrosion,
the Trade Fair department of CII together with the support from the Ministry of Heavy
Industries and Public Enterprises, Government of India. This first ever unique Exhibition and
the Conferences/Summit showcased and addressed the technicalities of maintenance systems
and deliberated solutions to educate, create awareness and demonstrate the Technical features
of the products, especially relating to maintenance, service and repair.
With an overwhelming response of over 100 stalls from both domestic and international
participants, the exhibition was hugely successful in introducing the latest technology to reduce
Downtime & enhance productivity.
Mr Arun Yadav, Minister of State for Heavy Industries and Public Enterprises in his Valedictory
Address of the Valedictory Session of the Corrosion Management Summit lauded the efforts of
CII in highlighting this critical issue for the first time in Asia and the role performed by CII’s
National Corrosion Management Committee providing services like Corrosion audits, corrosion
handbooks, certification programmes, awareness programmes, webinars etc to minimize such
losses. Corrosion losses, annually translating to a staggering figure of over `2 Lac Crores,
should serve as a wake up call for the Indian Industry to gear and empower itself to combat
corrosion, he observed. These expenses can be brought down to half through good practices that
prevent and control corrosion. This offers a big opportunity to save cost and also enhance the life
of products, plant and machinery and civil structures, he said.
On this occasion the Minister also launched CII Corrosion Awareness posters which are
designed on various themes to draw attention of people in industry and to increase awareness
about corrosion & corrosion management.
Dr H P Kumar, CMD, NSIC Ltd while complimenting CII’s initiative in this area, strongly
recommended that this awareness initiative should be spread all over the country and assured
NSIC’s full support to reach out to more centers in India and also take this exhibition to other
countries where we need to access new technologies.
The day’s deliberations saw a number of experts on the subject like Mr. C S Das, IOCL, Dr U
Kamachi Mudali of Indira Gandhi Centre for Atomic Research, Mr Dhirendra Singh of Akzo Noble
Coatings, Dr GH Thanki, Mr Ron Campbell of Belzona Asia Pacific etc share experiences in
combating corrosion. Over 400 delegates participated in the summit.
Please contact [email protected] for details of the IMEX Exhibition, [email protected] for
TPM Club India details and [email protected] for CII’s National Corrosion Management
Committee details.
4th National Conference and Competition on Six Sigma
Amararaja Batteries, SKF Bearings & Wipro BPO
Bag the CII Six Sigma Award 2010
This year too, CII Institute of Quality organized the Fourth National Conference on Six Sigma on
17-18 August 2010 at Bangalore. India’s two top automotive manufacturing firms Amararaja
Batteries and SKF Bearings along with IT major Wipro BPO bagged the prestigious CII-IQ’s Six
Sigma Award for 2010. CII-IQ confers these annual awards to companies that bring about
transformational change in various manufacturing and transactional processes so that the end
product meets the designed intent of Quality. By applying specific improvement tools these three
organisations were able to streamline various processes and effect critical changes that resulted
in delivering flawless products and services to the end-customer.
Amararaja Batteries Ltd receiving the Award under the category Quality Improvement, Discrete Manufacturing Organizations
Mr P. Girish, Principal Counselor & Head, CII
Institute of Quality speaking about CII’s
Quality movement said “Though there was a
lack of motivation in Indian Industry when the
Quality movement was launched by CII in the
early 80’s, the picture is different today.
Indian Industry has come a long way in
getting its act together in the journey of
Quality and Excellence”.
Inaugurating the two-day conference at the CII-IQ campus in Bangalore,Mr. Jagadish
Ramaswamy, Chief Quality Officer, Wipro India, observed that “there is an immediate need to
standardize Six Sigma Quality concepts.” He said some companies adopt too many concepts
and this has led to dilution of Six Sigma as far
as Analytics and team building aspects are
concerned. He felt that three important factors
viz. Analytical rigor, Project management and
Customer focus will determine organizations’
transformational role. Mr. Ramaswamy further
added that “If companies have to gain a
competitive edge in their domains, then they
have to adopt a Business Excellence frame
work by strategically prioritizing the road map
which is based on data and a highly zeroed
on process rigor. With this cycle, if embedded
and followed to the core, organizations
can survive the ruthless competitive business
environment which is the norm the world over.” He also added “Six Sigma is not only prevalent
in Manufacturing Industries, it has been applied in Service Sector also which were earlier
handicapped by absence of data “. Like TPM, TQM, Lean or Kaizen, Six Sigma is also a Quality
methodology which aims at reducing variations and streamlining various processes to achieve a
product or service that is high on quality and meets the expectations of the end-user.
In this conference there were 27 entries of which 21 were selected for the competition broadly
categorized under four segments: Quality Improvement - Discrete Manufacturing Organizations,
SKF Bearings Ltd receiving the Award under the category Lean Improvement, Manufacturing Organisations
Wipro Ltd receiving the Award under the category Process Improvement, Service Organizations
Quality Improvement - Continuous and Bulk Manufacturing Organizations, Lean Improvement -
Manufacturing Organizations and Process Improvement - Service Organizations. These 21
organizations showcased how the Six Sigma tools were applied to bring about visible changes in
the re-engineering processes ultimately resulting in not only reducing variations but also rolling
out Zero-defect products or services to the end-customers.
PARTICIPATING COMPANIES
Amararaja Batteries
Ashok Leyland Ltd
Bhilai Steel Plant
Brakes India Ltd
First Source
Infosys Technologies
Ltd
Kenna Metal India Ltd
Marico Industries Ltd
Max New York Life
Insurance
NTPC (Vindhyachal)
Secure Meters
Wipro BPO
SKF Bearing
Sutherland Global
Services
TAFE Ltd (Bangalore)
TAFE Ltd (Madurai)
Tata Motors Ltd
(Lucknow)
Tata Motors Ltd (Pune)
Tata Toyo
Tata Consultancy
Services – BPO
Titan Industries Ltd
The three-member jury Mr Malolan Sarangapani, (Cognizant Technologies), Mr Hitesh Kakkar
(Godrej Boyce and Co) and Mr Ravidran Deverajan from Vestas Technologies had a tough time
zeroing on the organizations for the award in different categories.
Mr. S Karun, Sr. Vice President (EHS), Services and Sustainability, ABB Ltd presented the
awards to the winners.
This two day conference was attended by over 90 participants from Indian Industry.
For more information, please contact [email protected]
Mr. John Keogh, GS1 global food safety expert conducting an interactive session on “Traceability and Recall” on 2
nd August ,2010 at New Delhi
which was attended by 22 representatives from 14 leading retailers, food processors & suppliers and certification bodies.
Interactive Session with Global Food Safety Expert
CII-Institute of Quality (CII-IQ) in association with GS1 India, a standards body promoted by
Ministry of Commerce, Govt. of India, CII and other Chambers of Commerce, organised an
interactive session on “Traceability and Recall” with Mr. John Keogh, GS1 global food safety
expert on 2nd August ,2010 at New Delhi. The program was well attended with participation from
22 representatives from 14 leading retailers, food processors & suppliers and certification
bodies.
Dr Indrani Ghose, Principal Counselor, Food Safety and Quality, CII Institute of Quality
highlighted the importance of implementing food safety by the Indian Industry through adoption
of traceability and product recall systems and standards, based on global best practices.
Food Safety and Standards Authority of India
(FSSAI) are in the process of formulating the draft
standards on this subject which can be viewed on
their web-site http://www.fssai.gov.in
Mr. Ravi Mathur, CEO, GS1 India apprised the participants on the role being played by GS1
globally in development of standards to implement traceability and recall systems which would
facilitate compliance with diverse national and global regulatory and buyer requirements.
Mr. John Keogh provided details on how industry could implement such traceability and recall
systems through use of GS1 global standards which are widely adopted worldwide. In
particular, he highlighted the reports of frequent global incidences of product recalls which
demand speedy, accurate and localized product withdrawals/recalls. He explained how
information could be communicated and shared between supply chain partners which could help
identify and locate suspect products/consignments uniformly and seamlessly in the supply chain
and on how corrective actions could be undertaken to limit potential damages, injuries and
fatalities to the supplier, retailer and consumer.
He also articulated on the several
competitive advantages of embedding
traceability and recall in business
processes followed by Industry which
would enable them gain higher market
shares and better price realization through
added buyer and consumer confidence in
their food products.
Mr. Keogh informed that GS1 traceability standards have been developed in close collaboration
with food suppliers, retailers and food safety experts and are under wide adoption by small,
medium and large food companies worldwide. In this context, he informed that GS1 is offering a
product recall service with support of Food Marketing Institute (FMI) and Grocery Manufacturers
Association (GMA) and urged Industry comprising retailers, food service operators and suppliers
to adopt it to enable compliance with several buyer/regulatory requirements in a single,
affordable and uniform manner by all stakeholders.
The participants appreciated the global developments and details on traceability and recall
standards/systems shared by Mr. Keogh and there was general consensus on the adoption of
the same in collaboration with CII & GS1 India.
For more details about the programme, please contact [email protected]
CII-IQ Celebrated Independence Day, 2010
National Conference on Quality in Healthcare
“India @75- Quality and Affordable Healthcare for All”
24-25 September 2010, Hotel Park Sheraton & Towers: Chennai
The Indian healthcare industry is seen to be growing at a rapid pace and is expected to become
a US$280 billion industry by 2020.India has shown a steady improvement in basic health
indicators such as life expectancy at birth, infant mortality etc. Expenses incurred by the Indian
Government on health care are the highest amongst developing countries. India is also
establishing itself as a global healthcare destination for medical tourism.
While the Indian healthcare system has grown manifold over the past few years, it has yet not
been able to keep pace with the rapid rise in the population; a very large part of the population
continues to be deprived of basic and quality healthcare facilities. Healthcare today in India is at
crossroads, where the solutions need to be focused on developing affordable, accessible and
accountable basic healthcare services with Quality and sustainability as key drivers.”
“Sarve Santu Niramaya”Means May All Be Healthy
Taking this agenda forward and to facilitate Indian healthcare industry to develop better
healthcare delivery model towards “Quality Healthcare for All”, The CII Institute of Quality is
pleased to announce a two day national conference on Quality in Healthcare on 24&25
September 2010 at Chennai.
This National Conference on Quality in Healthcare will have its theme”
India @ 75 – Quality and Affordable Healthcare for All”
Conference Topics
Achieving Excellence in Healthcare
Leveraging technology for Quality and Affordable Healthcare
Search for efficient Healthcare Financing mix
Outreaching Quality Healthcare Services to masses
Quality Assurance through accreditation.
Quality beyond accreditation
Healthcare 2020: Managing New Health Market
Panel Discussion: Quality and affordable healthcare to all: Way to go forward
Conference take-aways
Journey to excellence – Sharing of best practices and success stories.
Cross Learning from various sectors of healthcare to evolve a more quality oriented
sustainable model.
Expose to latest technologies which can greatly aid in enhancing the quality of
healthcare delivery system.
Analysis and sustainable solutions for quality healthcare provision for the country
Rationale behind need and demand for healthcare accreditation system.
Unparalleled platform to network with healthcare Quality experts.
Who can attend?
Public & Private Hospitals
Nursing Homes
Medical Devices and Hospital Equipment Companies
Diagnostic Laboratories
Medical, Nursing, Health & Hospital Management Educational Institutions
Medical Associations/Institutions
Health Insurance Companies
Policymakers and Regulators from Central and State Governments
Banks and Financial Institutions
Healthcare Technology Providers.
Registration Details
Participation fees
Delegate Type Delegate Fee Service Tax Total Fee
Payable
Corporates/Hospitals 5000 515 5515
Students 2500 257 2757
Pre-registration and pre-payment is essential for participation.
Cheque/DD towards delegate fee should be drawn in favors of CII Institute of Quality,
payable at Bangalore.
Delegate fee is non refundable change in nomination is acceptable.
Venue
Sheraton Park Hotel and Towers
132 TTK Road
Alwarpet,
Chennai - 600018
For registration and more details, please contact:
Surabhi Shukla Tel : 080 2328 9391 / 6085 / 7690
CII Institute of Quality Fax : 080 2328 9388
Near Bharat Nagara, IInd Stage Email: [email protected]
Magadi Main Road, Vishwaneedam Post Website : www.cii-iq.in
Bangalore – 560 091 Mob : 9243073461
What is Voluntary Standard?
The Voluntary Standard covers
all the aspects of Road Safety
including development of
Management System for
business and transporters
within the organizations. It
includes Driver Management,
Vehicle Management, Journey
Management and Contractor
Management.
“Safe Fleets”: A Road Safety Initiative
The challenge of reducing road
accidents and the resultant injuries
and fatalities are the key concerns
across the globe. Experts are trying
to find the solutions to reduce the
road accident rates. Every 6 seconds
someone is injured or killed on the
road. Road accidents claims more
lives than Aids, Malaria or
Tuberculosis as nearly 1.2 million
people die on road each year. These
figures would increase by nearly 65%
by the year 2020.
CII Institute of Quality (CII-IQ) along with Shell and GRSP
(Global Road Safety Partnership) has formed a partnership to
promote a Road Safety Initiative called “Safe Fleets”. It is a
programme for the adoption of a Voluntary Standard for Road
Safety in the transport Sector. The successful pilot of this
programme was launched in Bangalore in 2009 with
Accenture, Wipro and Infosys. The programme is all set to
scale up its scope in Bangalore and in other parts of the
country.
Besides the Awareness programme on “Safe Fleets”
exclusively for companies of RMZ Eco Space, a SEZ in
Bangalore, on 16th August 2010, Thomson Reuters joined the
From Left to Right: Mr K N Shenoy, Chairman CII-IQ, Hon’ble Minister of
Transport Mr R Ashoka, Secretary, Transport Mr M K Shankaralinge Gowda
and Commissioner of Transport Mr Bhaskar Rao immediately after the signing
of the MoU between CII-IQ and Govt. of Karnataka
CII-IQ’s continuing sensitization efforts of “Safe Fleets”
9th May 2009
Release of the voluntary Road Transport Safety Standard by CII-Shell-GRSP.
9th April 2010
CII-IQ signed a MoU with Government of Karnataka to promote Road Safety in Karnataka State attended by
67 delegates from top 28 Corporate Houses at Vidhana Soudha presided by the Honbl’e Transport Minister R.
Ashoka along with The Commissioner of Transport.
19th May 2010
CII-IQ launched an awareness program with “Whitefield Export Promotion Park Industrial Association”
(WEPPIA), an umbrella association of several top MNC’s and domestic companies, for their members to
explore the possibility of adopting the voluntary standard of Road Safety and contribute to promote safe driving
practices under the “Safe Fleets” initiative.
25 & 29th June, 2010
CII-IQ provides services to 2 Hyderabad Schools who have committed to contribute to promote safe driving
practices among their stakeholders. The schools have over 45 buses in their fleet, influencing 2000 School
children.
club of “Safe Fleets” to promote safe driving practices. It will be influencing around 1500
employees and 500 odd vehicles.
Awareness among organizations on Road Safety as the need of the hour is growing and many
are getting involved actively in this Road Safety Initiative. This is also in line with the evolving
ISO 39000 Standard which is expected to be announced by 2012.
For more information on this initiative, please contact [email protected]
FSQ Trainings of CII-IQ go Online
CII Institute of Quality has been continuing its efforts to obtain larger participation through the
cost effective route of trainings through Webinars. To that end, two Webinars were held, as part
of further building the capability of Food professionals.
The new Webinar of 3rd August was on Site Visit
for CII National Award for Food Safety. Dr Indrani
Ghose, Principal Counsellor and Mr K Debnath,
Counsellor, CII-IQ trained prospective Assessors for
conducting assessments for the CII National Award
for Food Safety, 2010.
Sixteen participants from ten organizations from
Delhi, Mumbai, Chennai, Gurgaon, Noida,
Bangalore, Kanpur, Goa and Kerala attended this
Webinar.
The benefits that would accrue to Stakeholders from such Webinars include:
Capability building and Refresher Programs for Assessors on Food Safety Excellence
annually
Structured, Unbiased Feedback to Applicant companies from an External Perspective
from Practicing Managers and Experts against the select Food Safety Criteria
Raising Global Competitiveness of Indian Food Industry
The second Webinar on Transition from HACCP to ISO 22000, held on 23 July, was
conducted by CII-IQ in partnership with BSI Management Systems. The faculty for this Webinar
was Mr K Debnath, Counsellor, CII Institute of Quality and Ms A Kapoor, Head, Food, BSI
Management Systems. This programme was repeated this year on popular request. Twelve
participants from nine organizations from different parts of the country attended this Webinar.
This is for the first time that CII has undertaking the gargantuan task of
conceiving, constructing, implementing, assessing and
recognizing Indian Food companies.
The Award ceremony for the first ever CII National Award for Food
Safety, based on the CII Food Safety Maturity Model will be CII’s maiden
effort to reach out to the Micro, Small, Medium and Large Food
Businesses for them to benchmark themselves with the best in class.
In this context, this Webinar assumed great importance for the
prospective Assessors.
Since 1997 till 2005, HACCP as the Food Safety System
was adopted worldwide in country specific standards thus
giving rise to a plethora of Food Safety standards.
However, as Codex HACCP had certain limitations, there
was a call for harmonization of food safety standards on a
global level while addressing the above mentioned
limitations. This issue led to the development of the
voluntary Food Safety Management System standard ISO
22000: 2005. CII Institute of Quality provides guidance to
industries on the above mentioned aspects towards
implementation/certification with its team of experts in the
field.
For further information, please contact:
Ms Anju Bist, CII Institute of Quality
www.cii-iq.in
�Recession has been a further learning for
TPM practicing companies
�Key factor : Systematic concentration on loss
elimination & cost reduction
�Need to assimilate new innovations, technical and
technological improvements from the experts
�TPM beginners and “entry” companies should
benefit from the experience
HighlightsSessionsCrossing the hurdles to create success stories
Suppliers and Contractors
Technical education through step 4 in Autonomous Maintenance
Challenging lunch times?
Sweating the assets
TPM practitioners will share actual implementation strategies & how
organizations discovered their solutions for successful TPM
implementation with sustainable results.
Learn how excellent results could be achieved by combining the
complementing Lean and Six Sigma tools with TPM implementation.
Success stories and the new approaches on how organisations have
created uninterrupted supply chains without only depending on internal
workforce.
Successful TPM implementing companies will share with Indian Industry
how their core values ensconced in the TPM 8 Pillars gets reflected in their
KMI, KAI and KPIs.
Discussions on the importance of transforming companies by the 4th
Step of Autonomous Maintenance – General Inspection. Workers,
practising the first 3 steps of Autonomous Maintenance, would benefit
from knowledge of the machine and its parts.
How to transform office area delays which create internal dissatisfaction
and affect customers, suppliers and service providers.
Participants would learn how 'consistency' and 'sustainability' through
"Challenging the lunch time” was achieved with the support of the
employees in a successful TPM practising company.
Different topics would be shared on the process of training and the correct
identification of the employee needs and its evaluation.
A case study on achieving productivity without capital investment and
balancing the risk factor among the existing machines.
How “Kai” (Change in Occupational Health Centre) and “Zen”
(improvement in their work area) evokes an attitudinal change among
medical practicing members towards employee care.
Integration of Lean and Six Sigma tools into TPM
Power of “8”
User friendly office atmosphere
Need for training and evaluation
TPM in Industrial Occupational Health Centre
TPM for
Ms Preethi Peter, Executive
Confederation of Indian Industry
CII Institute of Quality
Near Bharat Nagara, IInd Stage, Magadi Main Road,
Vishwaneedam Post, Bangalore - 560 091
Ph : 080-65667804;23289391 (M) 9611256838
Fax : 080-23289388 Email: [email protected]
Plant visits
“Seeing is Believing – Doing is Achieving”Visiting successful TPM practicing companies
“Kaizen Championship Trophy”& “Sona Kaizen Award”- 2010
Winners of the 2 Kaizen Conferences, 2010
organized by TPM Club India will compete
for becoming the “Best of the Best”
TH10 TPM NATIONAL CONFERENCE
12-13 October 2010 : Hotel Le Meridien, Chennai
Since 1895
TPM 8 Pillar Approach
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Mr Alok Rawat, Executive
Confederation of Indian Industry
249 F, Sector 18, Udyog Vihar,
Phase IV, Gurgaon - 122 015(Haryana)
Ph : 0124-4014074 (M) 9711135137
Fax: 0124-4014069/51 Email: [email protected]
Web: www.tpmclubindia.org
Forthcoming Programmes September-October, 2010
27 - 28 September, Pune Workshop on Evaluation of Measurement Uncertainties in Testing & Calibrations
27 Sept- 1 October, MumbaiLead Auditor Course for ISO 22000 (IRCA Registered)
29 - 30 September, Delhi Producing Zero Defect through Statistical Techniques (MSA + SPC)
11 - 12 October, DelhiWorkshop on Evaluation of Measurement Uncertainties in Testing & Calibrations
11 - 13 October, Pune Six Sigma Black Belt Certificate Course - Module 1
11 - 13 October, BangaloreCertification Programme on Problem Solving Using Quality Control Story Approach - Module 1
12 October, New DelhiInteractive Session on “Food Safety & Nutrition”
21 - 22 October, MumbaiProposal on Revision of the Weights and Measurements Act or Legal Metrology
Bill 2008
22 October, New DelhiInteractive Session on “Food Safety & Audit” at International Hospitality Fair, 2010
26-28 October, PuneAssessor Training for Business Excellence (for Large & Medium Industries)
For further details please contact [email protected]
CII Institute of Quality Programmes conducted during the month of July, 2010
Awareness Programme on Laboratory Management – ISO / IEC 17025: 2005
30 – 31 July, New Delhi
The purpose of this programme was to provide participants with an understanding of the
laboratory accreditation process in the context of other standards (e.g. ISO/TS 16949 and
ISO 9001 Quality Management System Standards). The topics that were covered during the
programme included:
Introduction and history of ISO/IEC 17025
Inter-relationship with QS-9000
ISO/TS16949 and ISO 9001 Quality Management Standards
Accreditation Vs. Certification
The requirements of ISO/IEC 17025
Structure of Quality System Documentation
ISO/IEC 17025 Implementation steps
Accreditation Body Requirements
There were 14 participants 10 organizations such as JSL Limited, Jubilant Organosys,
Hindalco Industries, Polyplastic Industries, Tata Chemicals etc. The programme was
conducted by Mr Vivek Ghodke, Consultant, CII-IQ.
For more details please contact [email protected]
Workshop on Assessment for Business Excellence for Small and Medium Businesses
1-2 July, Delhi
16-17 July, Delhi
Mr C V Subrahmanyam, Principal Counsellor, CII-IQ conducted the programme on 1-2 July,
which was attended by 35 participants from 19 Organisations. Mr C V Rao, Senior Counsellor,
CII-IQ conducted a similar programme on 16-17 July which was attended by 15 representatives
from 9 organisations. This workshop was very useful for individual business managers leading
the change process in their Organizations. It would ultimately benefit organizations wanting to
become globally competitive and progress towards achieving Business Excellence. It was
equally relevant and useful for those who wished to contribute to the Award Assessment
Process as Assessors, both within and outside the organization.
Workshop on Assessment for Business Excellence for Large Organisations
29-31 July, Bangalore
This workshop proved to be equally useful for individual business managers from large
organizations who were leading the change process in their Organizations to become globally
competitive and progress towards achieving Business Excellence. It also helped to equip the
participants with the necessary business management and assessment skills for measuring the
effectiveness of various management initiatives taken by their organisations towards Excellence
and to prepare potential assessors for the CII-EXIM Bank Award for Business Excellence. Mr C
V Subrahmanyam and Mr S K Dutta , Principal Counsellors, CII-IQ conducted the programme
which was attended by 39 participants from 13 organisations.
For more details please contact [email protected]
Workshop on Project Cost Management
12 - 13 July, New Delhi
The objective of the workshop was the understanding of the importance and use of techniques
for Cost Estimation, Cost Budgeting and Cost Control. Participants also learnt to estimate
resource requirements and durations and how to effectively utilize schedule controls to keep
their projects on schedule and to control the costs of a project for on-time completion.
There were 20 participants from 11 companies like Apollo Tyres, Metecno India, Shivam
Autotech, Jubilant Organosys, and TAFE etc. The programme was conducted by Mr M
Hariharan, Consultant, CII-IQ.
For more details please contact [email protected]
Regulation of Packaged Commodities and Weights & Measures under Weights and
Measures
20-21 July, Ahmedabad
Mr P A Krishnamoorthy, Project Manager – German Technical Corporation, India was the
faculty for this programme which was attended by 24 delegates from 15 proganizations. The
brief learnings from the programme included:
Awareness creating on the significance of the latest amendment to the Standards of
Weights and Measures (Packaged Commodities) Rules, 1977 under Government
Notification NO GSR 425E dated 17th July 2006, GSR 737(E) dt 08 Oct 08 and GSR 865
(E) dt 2008.
Details of the requirement of the Packaged Commodities Rules, 1977 for label
declaration and the maximum permissible error on net content permitted under the
Packaged Commodities Rules, 1977.
Statistical procedure laid under the Packaged Commodities Rules for conducting the net
content checking of packaged commodities at factory premises.
Insight into the Legal Metrology Act 2009.
Geometric Dimensioning & Tolerancing
23-24 July, Bangalore
Mr Ram Narayan, Consultant, CII-IQ conducted this programme which was attended by 25
participants from 10 organizations. They learnt the standard method of interpreting the
Geometric dimensioning and tolerancing given in drawings and how inspection gauges and
fixtures have to be designed based on the GD&T given in the drawing.
Problem Solving and Opportunity Creation Using TRIZ Innovative Methods
22-23 July, Pune
Prof Prakash Apte from IIT, Mumbai conducted this programme which was attended by 14
participants from 9 organizations. This course introduced all the main TRIZ tools so that
delegates could first identify the "inventive" problem and then find several "innovative" solutions
for the same. The various TRIZ tools covered in the course were :
Use of 40-Inventive and 6-Separation Principles to resolve contradictions
Ideality and Ideal Final Result (IFR)
Problem formulation and Functional Analysis
Use of Trends of Evolution and Evolutionary potential
Use of S-Field model for eliminating Harmful effects.
The introduction to each TRIZ tool was followed by real world examples of the method in
implementation. The course included several hands-on / Interactive sessions on TRIZ-based
‘problem-formulation’ and ‘solution concepts’.
For more details please contact [email protected]
Workshop on Lean Manufacturing
12-13 July, Chennai
Mr. K R Shivakumar, Senior Counsellor, CII-IQ and Mr. N Yogesh, Counsellor, TPM Club India,
CII-IQ conducted this programme which was attended by 20 Participants from 13 organisations.
The topics covered included Lean evolution and TPS, The 3M Concept, Tools to see Waste,
Tools to eliminate waste, Determining Lean opportunities for supply-chain, Standardizing
processes and systems, Balancing workload, Kaizen and problem solving techniques, Pull Vs
Push systems, OEE Analysis & Exercises, Concept of Kanban- Exercise& Demo, Cell design,
Load Leveling, Standard work combination sheet, PP & PQ Analysis, Value Stream mapping (
Current & Future state) with an Exercise, Road map to deploy Lean in an organization and
KPI’s for Lean.
For more details please contact [email protected]
Programme on Cost Management for the New Product Development
26 – 27 July, Bangalore
Mr M Hariharan, Consultant, CII-IQ conducted this programme which was attended by 20
participants from 11 different companies. The learnings from the programme included the
understanding of the integration of the tools of NPD and the methodologies to ensure that the
product is delivered within target cost.
For more details please contact [email protected]
Workshop on Profit by Office TPM
2 July, Bangalore
Mr S Narasimhan, Senior Counsellor, TPM Club India, CII-IQ conducted this programme which
was attended by 17 delegates from 8 organisations.
The brief learnings of this programme included:
Understanding the needs of the manufacturing shop, integrating the activities and
synchronizing with them
Studying the existing system procedures in order to evaluate and modify the current
scenario
Break the inter department barrier
Creating Quality time through reducing time for searching by implementing 1S & 2S
Orient towards inventory reduction, cost reduction activity and better management
system / procedures at the office area
Advanced Quality Tools for Defect Prevention
16 July, Chennai
Mr S Srinivasan, Consultant, TPM Club India, CII-IQ conducted this programme which was
attended by 15 participants from 8 organisations.
The brief learnings of this programme included :
Seize phenomena by strictly following "at workshop" and "the actual goods" principles
Analyze mechanisms generating phenomena from the standpoint of physical principles
and rules
Understand functions and structures of machining principles, processes, equipment and
parts
Analyze minutely in relation to 4 M.
Abandon priority principle and ready-made ideas and thoroughly eliminate ones which
are dubious by reasoning.
Seminar on Eliminating Losses through Makigami Analysis (Process Flow)
28-29 July, YASHADA, Pune
Mr. S. Yuvaraj, Counsellor, TPM Club India, CII-IQ conducted this programme which was
attended by 7 delegates from 2 organisations. The brief learnings from the programme included
:
Understand the existing process
Identify as many sub processes as possible within the process
Look for scope of improvement in each of the sub process
Identify and take action on the losses to develop a highly efficient process
For more details please contact [email protected]
Contact Us
TQM Division
Plot No. 249 F, Udyog Vihar, Phase IV, Sector 18,
Gurgaon - 122015 (Haryana)
Tel: 0124 4014060-67,4014051 Fax: 0124 4014080
Email: [email protected]
CII - Institute of Quality
Near Bharat Nagara, II Phase, Magadi Main Road, Vishwaneedam P.O.,
Bangalore - 560091
Tel: 080 23289391/6085/7690 Fax: 080 23289388,23580314
Email: [email protected]
