EMAILEMAIL

Computer TechComputer Tech

What is Email?What is Email?

Communication electronically from Communication electronically from one computer to anotherone computer to another

ISPISP

ISP stands for Internet Service ISP stands for Internet Service ProviderProvider

Examples of an ISP are: AOL, MSN, Examples of an ISP are: AOL, MSN, Comcast, Quest, etc…Comcast, Quest, etc…

Three Parts of an Email Three Parts of an Email AddressAddress

UsernameUsername ISPISP DomainDomain

Organizational DomainsOrganizational Domains

comcom commercialcommercial eduedu educationaleducational govgov governmentgovernment intint internationalinternational milmil militarymilitary netnet networknetwork orgorg organization organization

(non profit)(non profit)

Six ways of handling email Six ways of handling email messages.messages.

Read it.Read it. Delete it.Delete it. Move or save it.Move or save it. Print it.Print it. Forward it.Forward it. Reply to it.Reply to it.

Reply to senderReply to sender Reply allReply all

Three Advantages of Three Advantages of EmailEmail

Faster to send and receive Faster to send and receive responses.responses.

Saves time and money. Time zones, Saves time and money. Time zones, holidays, weekends are no problem.holidays, weekends are no problem.

More convenient. No more phone More convenient. No more phone tag.tag.

Three Disadvantages of Three Disadvantages of EmailEmail

Not private. Can be subpoenaed. Not private. Can be subpoenaed. Not really deleted.Not really deleted.

Can’t be retracted once sent.Can’t be retracted once sent. Once sent, it’s out of your control. Once sent, it’s out of your control.

Can be sent to many others.Can be sent to many others.

Guidelines for using Guidelines for using EmailEmail

One subject per message. Always use One subject per message. Always use subject.subject.

Ask yourself what would your reaction be Ask yourself what would your reaction be to the message.to the message.

Message needs to be correct, concise, and Message needs to be correct, concise, and clear.clear.

Maintain goodwill of recipient. Use Maintain goodwill of recipient. Use common courtesies.common courtesies.

Use paragraphs.Use paragraphs. When replying use only enough of original When replying use only enough of original

message to make sense.message to make sense.

Signatures in Email Signatures in Email message.message.

Email addresses can be anonymous.Email addresses can be anonymous. Signatures make it clear who the Signatures make it clear who the

sender is.sender is.

NetiquetteNetiquette

Rules of conduct or protocol used on Rules of conduct or protocol used on the Internet.the Internet.

SpamSpam

Unwanted emailUnwanted email

EmoticonsEmoticons

Symbols used to Symbols used to show emotion show emotion since there is no since there is no body language or body language or nonverbals in nonverbals in email.email.

AcronymnsAcronymns

Letters which stand for a word Letters which stand for a word phrase BBFN = Bye Bye For Nowphrase BBFN = Bye Bye For Now

Email RecipientsEmail Recipients

TO:TO: Audience of the messageAudience of the message

Email RecipientsEmail Recipients

CC: (Carbon Copy)CC: (Carbon Copy) Sends a copy of the messageSends a copy of the message

Publicly inform others of the messagePublicly inform others of the message Email is not addressed to the CC recipientEmail is not addressed to the CC recipient

Email RecipientsEmail Recipients

BCC: (Blind Carbon Copy)BCC: (Blind Carbon Copy) Used to inform other recipientsUsed to inform other recipients BCC recipients are those being BCC recipients are those being

discreetly or surreptitiously informed of discreetly or surreptitiously informed of the communication and the communication and cannot be seen cannot be seen by any of the other addresseesby any of the other addressees