110 Pilot Knob Loop, Stafford, VA 22554540.846.4968eli.j.finley@gmail.com

Elizabeth James

Summary

Service focused, technically skilled and hardworking professional with 10+ years’ experience

functioning within the roles of Management and as an Executive Assistant. I possess mastery skills

in documentation and process flow. Detail oriented with exceptional internet research and

development skills, interpersonal, and communication skills, serving as a leader and team player. I

am well versed in the appropriate handling of sensitive, confidential issues with the ability to

analytically and systematically solve problems in a timely manner and produce executive-level

reports using various software platforms.

Hard Skills:

Secret Clearance

Familiar with DoD environment

Current Notary License

MS Office Suite

Project, Publisher

Visio, Mainframe

Adobe

Lotus Notes

Outlook

Kronos

Project Management

Internet research

Telecommunication

Spreadsheet/Graphing

Training & Development

configuration documentation

Completed Level 1 AT Awareness Training

iPerms

IAT Level 1 IA

TOPMS

Experience

02/2014 – Present G Cubed Technology Inc.: Chief of Chaplains

Office- Pentagon

Fredericksburg, VA

Personnel Specialist:

Prepare Cost Analysis for quarterly PER Conference

Process RFO requests for release

Process RFO Amendments and Revocations

Administrator for the Personnel Portal

Provide Personnel Portal Training to CPM’s during the onboarding process

Upload routine and board documents into iPerms

Achievements: Created the training manual for the newly developed Personnel Portal. Developed the Cost

Analysis Worksheet for all PER Conference planning. Created a work tracking system for the Chaplains in the

PER division of DACH.

04/2014 – Present G Cubed Technology Inc. Fredericksburg, VA

Operations, Business Development, Executive Assistant

Acting intermediary for the CEO.

Draft, implement, and maintain all business governing documents for the company.

QA all documents as they pertain to the business and or employees.

Develop and conduct quality training observations; while developing individual and team goals.

Develops brochures or other print or electronic ads for the marketing of corporate services.

Responsible for sourcing, recruitment, and orientation. Demonstrate knowledge of and supports mission, vision, value statements, standards, policies and

procedures, operating instructions, confidentiality standards, and the code of ethical. Conducted Database Management generating reports and metrics for management decisions.

Conduct and present employee investigations.

Prepared written reports, briefing materials, and correspondence.

Maintain schedule management for the CEO.

Maintain all office equipment and supplies

Achievements: Established teaming agreements and business relationships with companies that we are

currently pursuing contracts with. Successful submission of CVE, 8(a), SWaM Certifications.

03/2014 – 04/2014 Telnet Inc. Rockville, MD

Task Manager

30 Day Contract

Maintaining records and logs (including, but not limited to phone, drawing, sketch, contract, etc)

Developing, monitoring and evaluating reports

Developing and following project timeline schedule

Preparing and archiving meeting minutes

Conducted daily team meetings

Created site inventory sheets

Participating in subcontractor and owner meetings

Preparation and delivery of close out manuals

Create training/ job aids for completed deliverables

Achievements: Developed job aids used by customer for training and development.

09/2013- 12/2013 Robert Half International Alexandria, VA

Nth Works: Logistics/ Project Management

Worked with developers to iteratively improve existing internal tools, reported anomalies to

senior management.

Used spreadsheets to model processes and association tables.

Created Power Point tutorial presentation for Purchasing Department for new processes.

Worked with Purchasing Dept. for scheduling and deliveries of equipment and services.

Processed RMA’s.

Acted as liaison between customers and production team directing the planning, production, and

management of assembly parts. (Ficosa, Toyota, GE Service, and Bose).

Supervised project teams, including management for resources physical and virtual.

Experience utilizing PRP, MRP, and inventory lists applicable to forecasting/ planning.

Made real time logistical decisions to ensure maximum production and smooth operation.

Signature Healthcare LLC: Payroll

Liaison between Payroll, AP, Risk Management creating strategic planning, payroll deduction

tied to facility, and IT communications tools between HR Reps.

Conducted research of open invoices vs. facility

Created an Excel Payroll Deduction tracking sheet.

Created Visio tutorial of Payroll deduction process to assist with user support.

Managed the IT services supporting payroll for 90 facilities; 200+ employees.

Achievements: Created a tracking system for GE Service parts manufacturing process and inventory saving a

week on production time. Created a more efficient excel tracking sheet decreasing updating time by 50%.

01/2013 – 08/2013 UPS Airport Louisville, KY

Frontline HUB Operations Supervisor

Manage the safety, load quality, and production of 10-15 unionized employees.

Participated in new hire, safety conduct, and quality training observations; while developing

individual and team goals.

Conducted Database Management generating reports and metrics for management decisions.

Established and utilized logistical planning software. (ie. EHUB, Hubcam, Airhub)

Prepared written reports, briefing materials, and correspondence.

Achievements: Developed an employee training program; allowing employees to be involved training process

resulting in employee awareness and participation.

03/2012 – 08/2012 Option-1 Title & Escrow Woodbridge, VA

Assistant Account Executive/ Assistant Processor

Examined documents and conducted settlements for real estate needs including organizing and

arranging legal documentations.

Acknowledged and distinguished sale of property based on Foreclosure, Shortsale, and

Bankruptcy.

Performed customer service duties by resolving issues related to title of respective properties.

Understand the history of title of respective properties including judgment and lien holder.

Types limited correspondence, forms, reports and charts in draft form for review by senior staff.

Achievements: Maintained an average of 6 closings a week, brought in 4 new clients, and broadened our

network by attending BNI meetings weekly increasing the company’s portfolio by 5%

03/2011 – 09/2011 LKQ: Greenleaf Acquisitions Dumfries, VA

Accounting: Payable & Receivable

Updated, processed COD and charge transactions for accounts nationwide.

Completed all in house sales, returns, credits for both in house and external customers.

Processed drivers manifests daily. (Collected monies, cross referencing orders and driver routes.)

Ran mid-day and end of day reports of credit cards, checks, and cash transactions; and

reconciliations.

Monitors and orders office supplies

Supports office Xerox machines (orders toner, submits work orders when necessary, and

adds/deletes users for scanning/emailing function).

Achievements: Recovered $50k in collections.

09/2010 – 04/2012 Student Stafford, VA

Student

Attended the NOVA Woodbridge campus; Criminal Justice degree program with a concentration

in IT

Seminary program

10/2007 – 09/2009 GEICO Fredericksburg, VA

Payment Recovery Specialist / Commercial Auto Rep

Daily duties: reviewed and processed 7-10 claims worthy of recovery within database of 300+.

Maintained follow-up every 30 days or as needed.

Performing basic legal research of court documents or court records

Sent, received, reviewed confidential legal documentation; ie. Police reports, DMV record,

attorney statements for classification of fault.

Negotiated payment recovery or comparative negligence with Attorneys, insurance companies, or

collection agencies via the Nation-wide Arbitrations and Federal Government Claims Forums

representing GEICO and the Policy holder.

Disbursed awards from direct recoveries, arbitration payouts, and third-party checks.

Achievements: Maintained a 95% success rate in Arbitration Forums; increasing Policy Holder retention.

Education

01/2016 University of Phoenix Arlington, VA

Criminal Justice/Information Technology

2018

09/2011 – 04/2012 NOVA Woodbridge, VA

Criminal Justice

2002 Fountain Valley H.S Fountain Valley, CA

Diploma

References:

References are available on request.