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ELESIG Scotland - Jisc Update

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ELESIG Scotland - Jisc Update

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ELESIG Scotland - Jisc Update

• 6 vertically integrated nations/regions including Jisc in Scotland, Wales and Northern Ireland

• Customers to engage with Jisc via three channels – account managers, customer contact centre and website/online tools to encourage customers to ‘self-serve’

• A local regional head supported by a number of business development/account managers each with responsibilities for specific institutions

• A layer of technical/subject matter experts not attached to specific regions but delivering nationally

• A layer of skilled advocates to engage and nurture local networks, key stakeholders, and partners, identifying and sharing excellence

• Functional support activities delivered centrally across all service activities

• Common set of customer service policies, procedures and processes owned and managed by the core customer services team

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• Dedicated, named account manager

• Team of subject specialist – including three dedicated to Jisc in Scotland

• Local, regional, national community engagement/peer support

» https://www.jisc.ac.uk/scotland

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ELESIG Scotland - Jisc Update

Building capability for new digital leadership, pedagogy and efficiency

This project is developing a number of solutions including:

» A digital capability framework – produced a model – 6 elements of digital capability

» A suite of diagnostic and reflective tools – help staff in a range of roles identify current skills levels and plan how to improve them

» Development of a Digital Leadership Programme

» Get involved – looking for individuals to be involved in a digital capability user group to help shape the solutions -http://bit.ly/1IO1IMV

» Further info on the project blog - http://digitalcapability.jiscinvolve.org/

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ELESIG Scotland - Jisc Update

» Enhancing the student digital experience detailed guide addressing each item on the diagram –https://jisc.ac.uk/guides/enhancing-the-digital-student-experience

» Jisc have conducted an HE and FE study around the student digital experience and the project blog contains outputs and resources to date - http://digitalstudent.jiscinvolve.org/

» Institutional exemplars to be updated with FE exemplars from September -http://digitalstudent.jiscinvolve.org/wp/exemplars

» Digital student data collection and analysis project – pilot a prototype for a service to support the collection and analysis ofdata on student expectations, experiences, attitudes and satisfaction with digital technology in their studies in UK higher an further education

» Developing a digital student experience benchmarking tool in collaboration with the NUS

» Staff – student partnership project is launching in Sept 15

» Further info – follow digital student blog – http://digitalstudent.jiscinvolve.org/

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ELESIG Scotland - Jisc Update

» Blog: http://scalinglearning.jiscinvolve.org

» Identifying the barriers HE/FE expanding their online courses, and finding solutions to reduce the barriers. 3 strands of work in progress:

› Directory of online courses (alphaversion) - delivery: July 2015

› Diagnostic tool (to support the Scaling up of online learning course) - delivery: August 2015

› Scaling up online learning toolkit (guide) - delivery: October 2015

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ELESIG Scotland - Jisc Update

» Landscape review published summer 2014 – http://repository.jisc.ac.uk/5599/

» 3 projects in progress – with a resource available September 2015

› EMA workflows project – mapping requirements

› EMA toolkit – capture of EMA resources

› Feedback hub

» Further info via the project blog – http://ema.jiscinvolve.org

» Guides available – bit.ly/jisc-assess

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ELESIG Scotland - Jisc Update

» Blog: http://employabilityproject.jiscinvolve.org

» Short 6 month project exploring the role of technology in delivering employability benefits for students

» June – study completed

› Over 20 case studies

› Analysis of the technology and employability landscape

› Issues, challenges, gaps and recommendations

July – next steps identified

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ELESIG Scotland - Jisc Update

» Digital capability - http://digitalcapability.jiscinvolve.org

» Jisc digital student - http://digitalstudent.jiscinvolve.org

» Scaling up online learning - http://scalinglearning.jiscinvolve.org

» Electronic management of assessment - http://ema.jiscinvolve.org

» Technology for employability - http://employabilityproject.jiscinvolve.org

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ELESIG Scotland - Jisc Update

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ELESIG Scotland - Jisc Update