Electronic Data Management

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    Electronic Data Management:Electronic Health Record Systems

    and CPOE Systems

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    Introduction

    Electronic Data Management

    Two forms of technology:

    Electronic Health Record (EHR) Systems

    Computerized Provider Order Entry (CPOE) Systems

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    Electronic Health Record (EHR) Systems

    Computer based-applications

    Designed to acquire, store, manage, and displayhealth care related records

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    Reasons for limited adaptation of EHR Systems

    High cost of developing and maintaining suchsystems

    Unclear return of EHR investments

    Physician resistance Inadequate number of individuals trained in IT

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    Computerized Provider Order Entry (CPOE)

    System

    It is a process by which health care providers placeclinical orders using a computerized system.

    Only 17% of hospitals use CPOE systems

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    Electronic Health Record Systems

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    Terminologies:

    Electronic Health Records

    Electronic Medical Records

    Personal Health Records

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    History of EHR

    Began in the 1960s

    The Medical Record developed in 1970 at DukeUniversity

    The Regenstrief Medical Record System developed in1972

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    EHR SYSTEMS

    Tools that provide secure, real-time, point-care andpatient centered information for all health careproviders

    Remind and advise health care providers Provide easy retrievable information about care

    given days or years before

    Coordinate the efforts of all parts of the health care

    system

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    Good EHR systems standards:

    Can help clinicians manage multiple aspects ofpatient care

    Promote better decision making

    Enabled patient to be coordinated across differentsites of health care delivery, support administrativefunctions related to scheduling patients admissionsand appointments, and organize information

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    Comprehensive EHR systems components:

    DATA REPOSITORY

    A type of database that contains patientinformation, including list of medications, allergies,

    lab and radiology testing results, and etc.

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    USER INTERFACES

    Point of communication between clinicians andthe system. These are essential for the basic work of

    medicine including the entry of new orders orprescriptions, viewing of lab reports, schedulingclinical visits or admission, and managing lists ofdiagnoses.

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    CLINICAL DECISION SUPPORT

    A tool which guide and advise clinicians as theyinterface with the system. It provides feedback aboutthe best available evidence from nation professionalsociety clinical guidelines and other experts sources.

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    COMPUTER-BASED DOCUMENTATION SYSTEMS

    Assist health care providers in documentingtheir clinical decision making and patient

    interactions.

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    Benefits of EHR Systems

    Electronic Health Record Systems

    Provide a number of direct benefits to health careproviders; physicians, nurses, pharmacist and

    therapist. Data can be automatically captured as a part of the

    overall workflow.

    Errors can be reduced because information enteredat keyboards or other data capture devices goesright into an HER system.

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    Clinical Documentation Tools

    Improve legibility and reduce medication anddocumentation errors.

    Aggregate performance information by disease, byhealth care providers and patient-care area.

    Can be connected directly to medical devices.

    Improve compliance with regulatory societystandards.

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    Support Research Efforts

    Researchers can download informationelectronically from diverse locations quickly and

    economically. Designed to improve the quality of data received by

    prompting clinicians to provide complete medicaldata.

    Data can be made available shortly afterwards.

    I f ti C t t d D t I ith

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    Information Content and Data Issues with anEHR System

    List of potential functionalities that could be incorporated in anEHR system:

    Clinical Documentation Medication administration records Nursing assessments Physician notes Problem list Test an Imaging Diagnostic test imaging

    Diagnostic test result Laboratory reports Radiographic images and reports

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    CPOE Laboratory tests

    Medications

    Decision Support

    Clinical guidelines

    Clinical reminders

    Drug-allergy alerts

    Drug-drug interaction alertsDrug-laboratory interaction alerts

    Drug dose support

    bl l f

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    Two Common Problems Occur in Real LifePractice

    Difficulties in data input

    System information sharing limit the ability tocollect and access good data

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    Different Ways to Input Patient Data

    Manual Punch Card

    Patient Entered Data (electronic questionnaire)

    Keyboard (handheld key pad)

    Direct interfaces with other computers that generate data(digital laboratory test analyzers, some glucose monitors)

    Point and click entry

    Drawing (digital tablet)

    Scanning of handwritten documentsBut each method of data input has a relative strength and

    weaknesses

    Li it d S t I t ti it /

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    Limited System-Interconnectivity/Interoperability

    Problem arose when different systems/ tools within asingle system encode the same information usingdifferent words, codes or narrative structure.

    Vendors of EHR systems have customized theirproduct resulting in differing data categories andformats.

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    Data Standardization

    Defines a regular format for the data, the terms used torepresent it and the configuration it should take.

    Example:

    Weightmust includeName (e.g., weight), Value (e.g.,175), and the Units

    (e.g., pounds)

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    Health Level 7 (HL-7)

    Defines standards for data formatting andconfiguration.

    Data from two HL-7 compliant systems can

    communicate with relative ease and minimaladditional programming.

    United Stated National Committee on Health and

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    United Stated National Committee on Health andVital Statistics (NCVHS)

    Identified several core clinical vocabularies asterminology standards.

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    Enterprise Information Architecture

    Describes a structure fro implementing informationsystems that takes a holistic view of system design.

    Simplifies the overall EHR system by designing

    interoperability into the system with compatible,logical suites of application programs.

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    EHR systems are expensive to purchase, implement,and maintain.

    SOLUTION: Incentives that can help offset the EHRsystem purchasing costs include reimbursement

    from third-party payers and/ or governmentalsupport.

    High expectations from: U.S. Department of Health and Human services, (HHS)

    Congress Food and Drug Administration, (FDA)

    Centers for Medicare and Medicaid Services (CMS)

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    Computerized Provider Order Entry

    Promoted as a major solution to the problem of medical error. In 2000, Institute of Medicine- first report on medical error,

    To Err is Human.

    Crossing the Quality Chasm: A New Health System for the

    21

    st

    Century- importance of EHR systems and CPOE. CPOE have been designed with an emphasis on functions for

    reducing adverse drug events

    Leapfrog Group- made CPOE one of the three recommendedgoals to improve quality in hospitals.

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    CPOE vs. E-prescribing

    CPOE describes orderentered electronically intoa health systems EHRanywhere within thesystem

    Includes orders forlaboratory, dietary,radiology, nursing, andpharmacy services.

    Electronic prescribing or e-prescribing refers only toCPOE in ambulatory caresettings.

    Typically describes

    electronic transmission ofprescription data betweenprescribers, pharmacies,pharmacy benefitmanagers, and insurance

    plans.

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    Computerized Provider Entry

    mid- 1970s Early systems allowed health care providers to enter

    orders directly into the system but provided littledecision support to alert drug-drug interactions, allergy,

    warning, etc. System functionality, hardware limitations, and

    readiness of institutions limited early adoption Over subsequent years, technical advancement and the

    necessity for tools to assist professional in deliveringever-increasing complex care to patientsfurtheradoption of CPOE.

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    CPOE for medications has only been fully implemented in17% of all U.S hospitals with 45% of hospitals having noCPOE or plans for CPOE in the near future.

    REASONS FOR NOT ADOPTING CPOEs1. Belief that physicians would not use computerized ordering2. Products available from vendors have not been perfected3. Technical and process complexities of implementing CPOE

    translate into a significant investment with no guarantee ofsuccess.

    4. Lack of standardization in practice across health care facilities.

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    Implementing CPOE Systems

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    CPOE Systems

    Promote their potential to reduce adverse eventsrelated to prescribing

    Alerting health care providers to potential errors includingdrug interactions and patient allergies

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    Goals

    Improve patient safety

    Increase timeliness of care

    Facilitate use of current medical knowledge via

    clinical decision support Improve the process and coordination of care

    Limit the missed opportunities for preventive care

    Provide research capability for epidemiologicalstudies

    Control or reduce costs

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    Disadvantages

    While its implementation impacts every hospitaldepartment, the pharmacy often becomesdisproportionately involved in the process

    Complexity of the medication CPOE module

    Volume of transactions

    Perceived value of CPOE on the medication order process

    CPOE implementation is generally too massive for thepharmacy to initiate but the pharmacy must be prepared and

    positioned to provide leadership in the medication componentof these systems

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    Process of CPOE (Prescriber)

    Prescriber signs in to a computerverifies identity andprescribing privileges of the prescriber therebypreventing any prescribing outside ones scope ofpractice

    A patient is selectedpatients medical record isreviewed for any medication therapy

    Prescriber chooses drugdosage, route ofadministration, and other options are presented along

    with any alerts or advisories relevant to the situation

    Prescriber authorizes orderorder is then sent to thepharmacy electronically, or sometimes, in print form

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    Process of CPOE (Pharmacy)

    Order is reviewed against the patients medicationprofile or medical record and entered into the system

    Alerts and advisories are flagged for the

    pharmacistthis helps resolve any potentialproblems with prescriber

    Medication is dispensed with directions and sent tothe nursing unit for administration to the patient

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    Clinical Decision Support System

    Set of tools that facilitates the decision-makingcapabilities of the prescriber at the decision point ofCPOE

    Ranges from simple (reminder) to complex(algorithms) to recommend or change therapy

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    Goals and Advantages

    Checks allergies

    Duplicate therapies

    Drug interactions

    Abnormal dosage ranges

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    Disadvantages

    Not always effectively utilized in CPOE systemsbecause many alerts are clinically insignificant whileimportant alerts are often inadequately addressed

    Pharmacists are not allowed access to patientdemographics information, disease information, andlaboratory values

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    Passive CDS Intervention

    Present relevant patient-specific information to theprescriber without recommending a change intherapy

    Examples: nonformulary alerts, drug shortages, andorder tests

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    Active CDS Intervention

    Utilize specific patient information combined withother content knowledge to recommend or changetherapy

    Examples: recommendation of dosing, allergywarnings, and safer therapy, or less expensivetreatment options

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    Drug-Content Modules

    Provided by CPOE vendors with their productswhich serve as the core of medication CDS

    Provide alerts for drug-drug, drug-allergy, drug-pregnancy, and other drug-related problems

    This ensures that majority of alerts are clinicallysignificant and actionable while only minimalnumber are time wasters

    Examples: First Data Bank, Multum, Micromedex

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    Alerts

    Should only be generated for clinically significantproblems

    Causes the problem of alert fatigue where the clinician isdesensitized to warnings

    Pharmacists have an important role to play here inidentifying nuisance alerts from relevant alerts anddeveloping strategies for reducing them

    Pharmacists can also update systems to reflect the bestavailable evidence on therapy

    Most commercial systems allow pharmacists todeactivate nuisance alerts and add new alerts deemedclinically important for an institutions patientpopulation

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    Outcomes for any CDDS Alert

    Alert Generated No Alert Generated

    Correct Alert Alert for clinicallysignificant problem

    No alert generatedbecause of no error

    Incorrect Alert Alert generated for aclinically insignificant

    problem

    No alert generated fora clinically significant

    problem

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    Assessing the Impact

    Medication safety and adverse drug events

    Response time for medication processing

    Pharmacy resource needs

    Drug cost reductions and achieving financial targets Downtime and availability of systems

    Response time of system

    Clinical alerts and action taken by provider

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    Importance of Systems

    By monitoring the performance, make neededadjustments, and provide feedback to the user, thisencourages support of the system and continuousimprovement of the system

    This will introduce new opportunities for error, thusintroducing new opportunities for better change

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