Electoral Electoral ServicesServices

launch throughlaunch through

Khidmat Khidmat CentresCentres

Saleem Khan,Saleem Khan,Addl. SIO J&KAddl. SIO J&K

Types of ServicesTypes of Services

• Online RegistrationOnline Registration• Claim for getting name entered into Electoral RollsClaim for getting name entered into Electoral Rolls• Claim for getting name deleted from Electoral RollsClaim for getting name deleted from Electoral Rolls• Claim for getting particulars modified in Electoral Claim for getting particulars modified in Electoral

RollsRolls• Claim for getting record transposed in Electoral RollsClaim for getting record transposed in Electoral Rolls

• Download and Print Electoral RollsDownload and Print Electoral Rolls• Name Search in Electoral RollsName Search in Electoral Rolls• Lodge Grievance on the PGR WebsiteLodge Grievance on the PGR Website• PVC based EPIC Card PrintPVC based EPIC Card Print• Apply for Issuance of duplicate EPIC cardApply for Issuance of duplicate EPIC card

Hierarchy of EntitiesHierarchy of Entities

• One District contains many Assembly One District contains many Assembly Constituencies (AC).Constituencies (AC).

• One AC contains many PartsOne AC contains many Parts• In J&K, 22 Districts have 87 ACs & >9500 In J&K, 22 Districts have 87 ACs & >9500

PartsParts• A Part is also known as Polling Station or A Part is also known as Polling Station or

Polling BoothPolling Booth• A Part in Database is a collection of A Part in Database is a collection of

elector’s recordselector’s records• It also has a geographical location, e.g., in It also has a geographical location, e.g., in

a government schoola government school

Online RegistrationOnline Registration

Entry via JKB Khidmat Entry via JKB Khidmat PortalPortal

Starting CEO ServicesStarting CEO Services

• Open the Open the http://www.jkbkhidmat.comhttp://www.jkbkhidmat.com portal portal• After login, go to After login, go to “Quick Links”“Quick Links” and click and click

“CEO Jammu and Kashmir”“CEO Jammu and Kashmir”• You will be re-directed to the website of You will be re-directed to the website of

Chief Electoral Officer, J&K (Chief Electoral Officer, J&K (http://ceojk.nic.inhttp://ceojk.nic.in))

• Click on the link Click on the link “Online Registration”“Online Registration”• Login using your VLE ID and Password.Login using your VLE ID and Password.• Complete the Profile.Complete the Profile.

CEO Website – Home CEO Website – Home PagePage

Online RegistrationOnline Registration

Completing ProfileCompleting Profile

Forgetting PasswordForgetting Password

• In case you have forgotten your password, In case you have forgotten your password, you can regenerate it as follows:you can regenerate it as follows:

• One the main page of e-filing (One the main page of e-filing (http://ceojk.nic.in/efiling/auth_pages/adminlogin.ashttp://ceojk.nic.in/efiling/auth_pages/adminlogin.aspxpx))

• Click the option Click the option “Forgot Password”“Forgot Password”• In the next screen, fill up your user ID (Mobile In the next screen, fill up your user ID (Mobile

Phone number, CAPTCHA and click Phone number, CAPTCHA and click “Send Code”“Send Code”• A code (OTP) would be sent to your mobile number.A code (OTP) would be sent to your mobile number.• Use it to Login as usual and do not forget to change Use it to Login as usual and do not forget to change

the password during the session itself. the password during the session itself.

Forgetting PasswordForgetting Password

Regenerating PasswordRegenerating Password

Regenerating PasswordRegenerating Password

Types of ClaimsTypes of Claims

• In the Menu option “e-Filing”In the Menu option “e-Filing”

• Choose “Add Voters” to fill up Form 6 Choose “Add Voters” to fill up Form 6 onlineonline

• Choose “Delete Voters” to fill up Form 7 Choose “Delete Voters” to fill up Form 7 onlineonline

• Choose “Modify Voters” to fill up Form 8 Choose “Modify Voters” to fill up Form 8 onlineonline

• Choose “Verify Voters” to verify the entriesChoose “Verify Voters” to verify the entries

Claim for Addition of NameClaim for Addition of Name

Form 6Form 6

Instructions – Form 6Instructions – Form 6• The “Serial Number in Part” is to be filled when the The “Serial Number in Part” is to be filled when the

applicant already has a relative enrolled somewhere. applicant already has a relative enrolled somewhere. • The relative’s Elector card number, District name, The relative’s Elector card number, District name,

AC Name and Part Name also should be filled in AC Name and Part Name also should be filled in order to tag the applicant with his correct “family” order to tag the applicant with his correct “family” in the Rolls.in the Rolls.

• Once this is done, many values on the right hand Once this is done, many values on the right hand side (address component) of the form would get side (address component) of the form would get populated.populated.

• Photo (JPEG; <= 20 KB) and Supporting Documents Photo (JPEG; <= 20 KB) and Supporting Documents (PDF;<=1 MB) must be uploaded.(PDF;<=1 MB) must be uploaded.

• CAPTCHA is mandatoryCAPTCHA is mandatory• Permanent Resident means “State Subject”.Permanent Resident means “State Subject”.• Once you click “Submit” the receipt would be Once you click “Submit” the receipt would be

generated on the JKB Khidmat Portal.generated on the JKB Khidmat Portal.

Form 6Form 6

Form 6Form 6

Claim for Deletion of NameClaim for Deletion of Name

Form 7Form 7

Instructions – Form 7Instructions – Form 7

• Choose Assembly Constituency, Part Choose Assembly Constituency, Part Number and Serial Number of ElectorNumber and Serial Number of Elector

• Choose the radio button “By Application” Choose the radio button “By Application” and click “Show Record”and click “Show Record”

• The existing details would be displayed.The existing details would be displayed.• Enter Objectioners’ Details (person who is Enter Objectioners’ Details (person who is

asking for deletion)asking for deletion)• Specify actual “Reason for Deletion”Specify actual “Reason for Deletion”• Supporting documents is optional.Supporting documents is optional.• CAPTCHA is mandatoryCAPTCHA is mandatory• Click “Submit” to finish or “Reset” to retry.Click “Submit” to finish or “Reset” to retry.

Form 7Form 7

Form 7Form 7

Claim for Modification of Claim for Modification of EntriesEntries

Form 8Form 8

Instructions – Form 8Instructions – Form 8

• Choose Assembly Constituency, Part Number Choose Assembly Constituency, Part Number and Serial Number of Electorand Serial Number of Elector

• Choose the radio button “By Application” and Choose the radio button “By Application” and click “Show Record”click “Show Record”

• Once the details are displayed, click “Edit” to Once the details are displayed, click “Edit” to enable editing of particulars.enable editing of particulars.

• Elector’s Name; Relation’s Name; Date of Birth; Elector’s Name; Relation’s Name; Date of Birth; Gender; Relationship Type; Domicile Status are Gender; Relationship Type; Domicile Status are editable. editable.

• Photo / Image can also be replaced.Photo / Image can also be replaced.• Supporting documents is optionalSupporting documents is optional• CAPTCHA is mandatoryCAPTCHA is mandatory• Once over, click “Update” to finish the task. Once over, click “Update” to finish the task.

Form 8Form 8

Form 8Form 8

Download Electoral RollsDownload Electoral Rolls

Download Electoral RollsDownload Electoral Rolls

Go to the official website of the Chief Go to the official website of the Chief Electoral Officer, J&K (Electoral Officer, J&K (http://ceojk.nic.inhttp://ceojk.nic.in) )

and click on the and click on the “Download Electoral Rolls”“Download Electoral Rolls” linklink

OROR

Type the URL Type the URL http://ceojk.nic.in/ElectionPDF/Main.aspxhttp://ceojk.nic.in/ElectionPDF/Main.aspx

in the browser’s address barin the browser’s address bar

Website Home PageWebsite Home Page

Choosing Language and Choosing Language and LocationLocation

Choosing OptionsChoosing Options

• Choose PS wise ReportChoose PS wise Report• Select a Language (Urdu/ English/ Hindi). Select a Language (Urdu/ English/ Hindi). • Click “Show”Click “Show”• Choose DistrictChoose District• Choose Assembly ConstituencyChoose Assembly Constituency• Choose Polling StationChoose Polling Station• Click “Get Report”Click “Get Report”• Click on the name of the PDF file which appears Click on the name of the PDF file which appears

to the right and download/ view/ print the file.to the right and download/ view/ print the file.• Hindi Rolls only for 5 districts: Jammu, Kathua, Hindi Rolls only for 5 districts: Jammu, Kathua,

Samba, Udhampur and ReasiSamba, Udhampur and Reasi

Downloading Electoral Downloading Electoral RollsRolls

Displaying Electoral Displaying Electoral RollsRolls

Hindi Electoral RollsHindi Electoral Rolls

Hindi Electoral RollsHindi Electoral Rolls

Urdu Electoral RollsUrdu Electoral Rolls

Urdu Electoral RollsUrdu Electoral Rolls

Name Search in Name Search in

Electoral RollsElectoral Rolls

Name Search in Electoral Name Search in Electoral RollsRolls

Go to the official website of the Chief Go to the official website of the Chief Electoral Officer, J&K (Electoral Officer, J&K (http://ceojk.nic.inhttp://ceojk.nic.in) and click on the ) and click on the “Search Your Name”“Search Your Name”

linklink

OROR

Type the URL Type the URL http://ceojk.nic.in/namesearch/main.aspxhttp://ceojk.nic.in/namesearch/main.aspx

in the browser’s address barin the browser’s address bar

Choosing OptionsChoosing Options

• You can search either on the basis of You can search either on the basis of Elector’s Name or his/ her EPIC Card Elector’s Name or his/ her EPIC Card Number. Number.

• Once a language is chosen, the entry of Once a language is chosen, the entry of elector’s name should be made in that elector’s name should be made in that language (Default Language: English)language (Default Language: English)

• EPIC Card Number should be entered in EPIC Card Number should be entered in Full if that search option is selectedFull if that search option is selected

• Choosing District, Assembly Constituency Choosing District, Assembly Constituency and Polling Station is Optional.and Polling Station is Optional.

• Entering CAPTCHA is mandatory.Entering CAPTCHA is mandatory.• After making all entries, click “Search”After making all entries, click “Search”

Searching by EPIC Searching by EPIC NumberNumber

Searching by EPIC Searching by EPIC NumberNumber

• Click the Query Result to display more Click the Query Result to display more details. details.

Searching by NameSearching by Name

Searching by NameSearching by Name

Lodging Public Lodging Public GrievanceGrievance

Lodging Public Lodging Public GrievanceGrievance

Go to the official website of the Chief Electoral Go to the official website of the Chief Electoral Officer, J&K (Officer, J&K (http://ceojk.nic.inhttp://ceojk.nic.in) and click on the ) and click on the

“Public Grievances”“Public Grievances” link link

OROR

Go to the official website of the Election Go to the official website of the Election Commission of India (Commission of India (http://eci.nic.inhttp://eci.nic.in) and click ) and click

on the on the “Online Complaints”“Online Complaints” link link

OROR

Type the URL Type the URL http://www.eci-citizenservicesforofficers.nic.in/cshttp://www.eci-citizenservicesforofficers.nic.in/cservices/default.aspxervices/default.aspx

directly in the browser’s address bardirectly in the browser’s address bar

Home ScreenHome Screen

Preliminary StepsPreliminary Steps

• Choose the option Choose the option “Citizen”“Citizen” and click and click Login.Login.

• For being able to lodge a complaint, one For being able to lodge a complaint, one has to first become a user of the System by has to first become a user of the System by clicking the clicking the “New User Registration”“New User Registration”

• An SMS (Verification Code) is sent to the An SMS (Verification Code) is sent to the Mobile number specified by you.Mobile number specified by you.

• Complete the formalities / User Profile.Complete the formalities / User Profile.• A Main Menu is displayed for lodging/ A Main Menu is displayed for lodging/

viewing and tracking complaints.viewing and tracking complaints.

Registering a User Registering a User AccountAccount

Completing User ProfileCompleting User Profile

Main MenuMain Menu

Lodging a Complaint Lodging a Complaint

The EndThe End