Elected Chair of Board of Governors - commissionaires.nl.ca · Chief of Police (Ret’d) Joe Browne Elected Chair of Board of Governors THE COMMISSIONAIRE Commissionaires Newfoundland

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November 2016

Chief of Police (Ret’d) Joe Browne

Elected Chair of Board of Governors

THE COMMISSIONAIRE Commissionaires Newfoundland and Labrador

Security Services Newsletter

In 2010, Chief Joseph Browne retired as Chief of

Police and was

subsequently ap-

pointed Chief Ex-

ecutive Officer of

Commissionaires

Newfoundland &

Labrador. In 2011

he left Commis-

sionaires to under-

take employment

as the SSH Lead,

ExxonMobil Can-

ada-Hebron Pro-

ject

Joe began his career with the Royal Newfoundland

Constabulary (RNC) in April of 1983. Through the

years, his assignments included Patrol, Criminal

Investigation, Accident Investigation, Communi-

cations and Community Services.

Joe was promoted to Lieutenant in 1995 and

tasked with developing and implementing a force-

wide community-based policing model. Upon pro-

motion to Inspector in 1997, he was appointed as

the Officer In Charge (OIC) of a newly-formed

Strategic Planning Section, responsible for the

creation of the RNC’s Strategic Business Plan. He

returned to Operations in 1999 as a District Com-

mander until his promotion to Deputy Chief of Op-

erations in 2001.

In addition to operational duties as Deputy Chief,

Joe championed the development of the new Po-

lice Studies Program in partnership with the Me-

morial University of Newfoundland. In 2006, his pro-

motion to Chief of Police became the crowning

achievement of his exemplary policing career.

Joe is an alumnus of the Governor General’s Cana-

dian Leadership Study Program, and recipient of a

Meritorious Life Saving Award—personal risk. He

has been awarded the Police Exemplary Service

Medal, Queen’s Jubilee Medal and in May 2007,

Chief Browne was inducted into the Order of Merit

by Her Excellency, The Governor General of Canada.

In August of 2014 Joe was asked to serve as the Chief

of Staff to the Premier of NL. Following the general

election in November 2015 He moved into the role of

Chief of Staff to the Leader of the Official Opposi-

tion.

His community involvement includes being a mem-

ber of the Rotary club of St. John’s; a member of the

Royal Newfoundland Regiment Advisory Council; a

founding member and the past Chair of the Commu-

nity Investment Committee of the United Way of

Avalon; a member of the Board of Directors of Com-

munity Youth Network of St. John’s; a member of

the National Advisory Committee of the Order of

Merit of Police Forces; and, a member of TELUS At-

lantic Canada Community Board.

Joe replaces Mr Earl Ludlow, who will remain on the

Board as the immediate Past Chair

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Board of Governors Elects New Vice Chair

Ms Gail Penney-President of Penney Group



Gail Penney President Penney Group

Ms. Penney’s objec-

tive is to understand

stakeholder needs as

a basis for develop-

ing innovative solu-

tions and strong,

sustainable partner-

ships.

Ms. Penney holds

executive leadership

roles with compa-

nies in three Atlantic Provinces.

As President of the Penney

Group, she oversees a diverse

portfolio that includes engineer-

ing and industrial services

groups, land development and

property management. She is

also a Member of the Board of

Pennecon Limited – one of the

largest integrated construction

firms in Newfoundland and

Labrador.

As President of Seven Lakes

Developments Ltd. she leads

the exciting development of a

Her leadership capacity extends

to her volunteer roles. Ms. Pen-

ney is Chair of the Junior

Achievement Business Hall of

Fame Committee; a Board mem-

ber of Lady Cove Choir, an Ex-

ecutive member of the Interna-

tional Women’s Forum Canada -

Atlantic; is a past Advisory Board

member for the Faculty of Busi-

ness at Memorial University, and

past Board member of the Duke

of Edinburgh Award Program.

conservation designed, 1700-

acre community in Porters Lake,

Nova Scotia. This uniquely de-

signed set of inte-

grated villages pro-

tects their natural

landscapes and

builds an inclusive

generational commu-

nity.

Through Principal

Holdings Ltd, she

manages a portfolio

of more than 20

commercially leased

properties in the St.

John’s area. Penney Group is

also a partner in St. John’s new-

est hotel: Holiday Inn Express &

Suites at St. John’s International

Airport, and partner in a housing

development in New Brunswick.

Prior to joining Penney Group,

Ms. Penney taught for 11 years

in the Faculty of English at the

Lingnan University in Hong

Kong, and prior to this, as a Spe-

cial Needs teacher in Alberta,

Saskatchewan and Oklahoma.

She holds Masters Degrees in

Education and Business.

3



Commissionaires Newfoundland and Labrador Wins City of St.John’s Security Services Tender

Commissionaires Newfoundland

and Labrador were the lowest bid-

der in the recently released City of

St.John’s tender for Security Ser-

vices in St.John’s.

The City of St. John's is Canada's

most easterly city and the capital

city of the province of Newfound-

land and Labrador. St. John's is the

main commercial, financial, educa-

tional and cultural centre for the

province and the location of the seat

of the Government of Newfound-

land and Labrador. The City ex-

tends out from a century-old urban

core to include suburban develop-

ments, shopping complexes and

industrial sites, equipped with all

the conveniences of a growing, pro-

gressive metropolitan cen-

tre. About one-third of Newfound-

land's population lives in the St.

John's and surrounding area.

Because of its sheltered harbour

and proximity to the fishing

Annex and surrounding build-

ings, the St.John’s Municipal

Depot, a Mobile Security Ser-

vice for all parks and pools in

the City and provide addi-

tional security at all non

planned events.

In accordance with our Poli-

cies and Procedures Manual

vacant positions at the City of

St.Johns will first be offered

to our layed off employees at

Oceanex where our contract

has not been extended.

Acquisition of the City of

St.John’s contract along with

recent contract awards in

Western Health as well as

Nain, Makkovik, Hopedae

and Rigolet now puts our em-

ployee levels to over 700.

grounds of the North Atlantic,

St. John's was initially a com-

mercial trading outpost for

Europeans engaged in

the fishing industry. While the

fishery is still impor-

tant, today the City is known

as the main service centre for

the province's offshore oil and

gas industry. St. John's is also

recognized for its vibrant arts

and cultural community.

Situated on an island carved

in rock, St. John's has a fasci-

nating geographical layout.

Known for being the most

easterly city in North Amer-

ica, St. John's is structured

around a cozy, sheltered har-

bour which acts as a gateway

to the North Atlantic

ocean. Signal Hill overlooks

the City and provides stun-

ning views of the city, the

coastline and the ocean. Com-

missionaires will provide se-

curity services at the City Hall

http://www.gov.nl.ca/

http://www.gov.nl.ca/

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Deer Lake Regional Airport



for our client, Airport Authority,

customer assistance and service

play a large role in our duties. We

are staffed with a minimum of 2

guards on duty 24/7 to provide

security and services to the airport

and it's travelling public.

The guards on site are kept busy

meeting flights, working in the

parking booth, controlling access

gates and completing hourly

checks of the terminal. Daily, we

perform 2 full perimeter inspec-

tions where we travel on average

12 kilometres inspecting fence-

lines, access gates, pump-houses

and all of airport property. We are

the primary first responders for all

safety and security related inci-

dents and alarms. We play an in-

tegral role in all emergencies that

occur on site. Every guard is

equipped with standard first aid as

well as extensive training on air-

craft emergencies, bomb threats,

terminal searches, sweeps, etc.

Situated in the heart of the best

adventure tourism opportunities

in the world, the Deer Lake Re-

gional Airport is only minutes

away from the Town of Deer

Lake and the city of Corner

Brook on the Trans Canada High-

way. We are also

the gateway to

the scenic Viking

Trail on the

Northern Penin-

sula and only a

twenty minute

drive to world

renowned Gros

Morne National

Park, a UNESCO

World Heritage

site.

The Deer Lake

Airport dates

back to 1953, as

a 4,000 foot gravel strip. The run-

way has grown to an expanded

length of 8,005 feet and is

equipped with a new, modern fa-

cility that serves year round

flights from Air Canada, WestJet,

Pal Airlines and Air Labrador. As

well, we see numerous chartered

and private aircraft on a daily ba-

sis and Sunwing during the spring

months.

As you can imagine, such a busy

spot keeps aerodrome security

guards busy! As the public face

5



patience when it comes to imple-

menting new rules and regula-

tions. The scope of their duties

can be not only physically, but

mentally taxing, but our tight-knit

team always gets the job done.

Their teamwork makes oversee-

ing this site a pleasure.

We have enjoyed being a part of

Commissionaires NL for the last

5 years, and look forward to many

years to come!

snow accumulations of 592 cm,

that's a lot of shovelling! In that

year in particular, our dedicated

staff spent entire shifts assisting

the travelling public in digging

out their vehicles parked in our

overnight lot.

Our guards come from a variety

of back grounds. They range in

experience from retired military,

retired teacher, volunteer fire

fighters, office clerks, chef,

RCMP/Security guards, truck

driver, heavy equipment operator

etc. This range of experience al-

lows for a wide range of valuable

skills in our site.

As site manager, I'm very proud

of each guard and their hard,

dedicated work. I appreciate their

Each season provides a unique

challenge to our site. In the spring

and summer, guards are kept busy

directing traffic and parking, as-

sisting Canada Border Services

with International flights and han-

dling heavy congestion in the ter-

minal. June, July and August of

2016 were record breaking years,

with more than 50,000 travellers

in August alone.

In the winter, we are responsible

for 22 area's of snow clearing. In

2015 we

experi-

enced

tempera-

tures as

low as -

34° C and

Our full time staff:

Our part time call-ins:

6



Occupational Health and Safety

10 Ways to Boost Workplace Safety

. Be a Hazard Detective

Workplace conditions are always

changing, so if you let your guard

down and take things for granted,

a hazard might develop where

you

least

expect

it. And

you

can't

assume

every-

thing's safe just because employ-

ees don't bring hazards

to your attention or complain of

safety problems. You have to get

out there and see for yourself.

Take a few minutes every day to

conduct a walk-through of the

work areas you supervise. Create

a checklist to make sure you iden-

tify all potential hazards. As you

walk around, watch employees

working, too. Make sure they're

wearing PPE, if required, and fol-

lowing safety procedures.

2. Stress Safety Training

Emphasize hazards and accident

prevention during new employee

orientation and follow through in

safety meetings or informal tool-

box talks

Answer employees' questions about

safety procedures. Give them the

skills and information they need to

work safely. And don't forget to

explain all rules and regulations

thoroughly. Rules are less likely to

be broken or ignored when employ-

ees understand why they were es-

tablished and how they protect

workers from injuries and illness.

Ensure all employees read and un-

derstand post orders.

3. Analyze Jobs for Safety's Sake

Know each job in your worksite so

well that you can spot every poten-

tial hazard. If a different method

will eliminate a hazard, introduce it.

If PPE is required, make sure it's

available.

4. Communicate Frequently

Talk to your people about safety at

every opportunity. Keep them up to

date on new information that affects

their safety. Provide lots of feed-

back, praising safe

performance, correcting unsafe be-

havior, and pointing out areas for

improvement. And make sure com-

munication flows both ways. En-

courage your employ-

ees to come to you with safety sug-

gestions, problems, and questions.

5. Be Specific

Generalized statements about

working safely are like sound

bites-they don't tell you much and

they aren't too helpful. Be specific

about what employees have to do

(and how to do it!) to protect

themselves. If you're worried

about employees

remembering all the details, pro-

vide them with handouts and job

aids like check-lists, procedural

guidelines.

6. Watch for Changing Atti-

tudes

If you notice em-

ployees getting

sloppy, careless, or

taking risks, put a stop to it right

away. Talk one-on-one with the

individuals involved. Use the

situation as a training opportunity

to provide additional information

or improve skills. Do whatever it

takes to change unsafe attitudes

and behavior into positive safety

performance.

7. Play It Straight

Enforce safety standards uni-

formly and consistently. Don't

allow some employees to bend

the rules and expect to enforce

7



Occupational Health and Safety

10 Ways to Boost Workplace Safety

them with the rest of your staff.

Don't come down on somebody

one day for not following a rule

and then ignore the same behavior

the next day. And don't just tell

workers that they did something

wrong. Explain why it's wrong

and how to do it right.

8. Reward Safe Behavior

Most employees want approval

and recognition. When they fol-

low safe work prac-

tices or make safety

suggestions, let them

know you're pleased

and grateful. When

you're busy and under

a lot of pressure, it's

easy to focus only on

the negative things employees do.

Make sure they get credit for the

good stuff, too.

9. Be Patient and Listen

Maintain an "open door" policy and

be accessible to employees. You

want them to

know they can

always come to

you when they

have questions.

If they feel

you're in a rush to hustle them out

of your office, or if you're taking

calls or flip-ping through papers

while employees are trying to talk

to you, they probably

won't come to you the next time

they have a question or a prob-

lem.

10. Create a Want-To Safety

Culture

Finally, try to create a safety cul-

ture in your worksite in which

employees do the safe thing not

because they have to, but because

they want to- because they want

to avoid injuries so that they can

go home to their families in one

piece at the end of the workday.

Help employees see the value in

making the safe decisions. Re-

mind them how many safety-

related decisions they make every

day and how one bad decision is

all it takes to get hurt.

8



Recent Awards

CEO of Commissionaires

Newfoundland and Labrador

James G. Lynch

presents Commissionaire

Robert Minnett with his

Retirement Award



James G. Lynch


Robert McCormack with his

27th Year Service Award

9



Recent Awards



James G. Lynch


Perry with his 27th Year Ser-

vice Award



James G. Lynch


Sheila Hynes with her 17th

Year Service Award

10



The Importance Of Hiring Veterans

survey of 1,000 Canadians of 18

years of age or older between Au-

gust 22nd and 25th, 2016 as part of

an omnibus survey. The partici-

pants were recruited by telephone

using live agents and adminis-

tered a survey online. The margin

of error for a random survey of

1,000 Canadians is ±3.1 percent-

age points, 19 times out of 20.

About Commissionaires Commissionaires is one of Can-

ada's leading security providers

and the largest private sector em-

ployer of veterans. Founded on

the core military values of dedica-

tion, responsibility and sense of

mission, it employs 21,000 people

from coast to coast to coast. It

offers a wide range of security

services including professional

guarding, monitoring and surveil-

lance, threat risk assessment, by-

law enforcement, identification

and fingerprinting services, and

security training. The completely

self-funding not-for-profit enter-

prise returns approximately 95

per cent of its annual generated

revenue to employees. Its clients

include an array of public and pri-

vate sector organizations.

For more information or to ar-

range an interview, contact:

Mandy Chepeka Communications and Marketing Commissionaires National Office T 613 688 0714 [email protected]

Abby Radovski Consultant Thornley Fallis Communications T 416 515 7517 ext 328 [email protected]

1,000 veterans in its 15 divisions

across the country to provide a

full range of security services to

clients in the private and public

sectors.

“We know how skilled and ex-

perienced veterans are because we

higher more than a

thousand of them

every year,” com-

mented Jim Lynch,

CEO, Commission-

aires Newfoundland

and Labrador. “The

survey shows that Canadians, par-

ticularly those living in the Atlan-

tic provinces, want the private

sector to hire more vets. We

agree.”

The survey revealed that men

(15.3%) are more likely than

women (7.8%) to consider the

private sector as having the most

important obligation to help vet-

erans find jobs after leaving the

military. Eighty per cent of re-

spondents rank the federal gov-

ernment as having the highest ob-

ligation to ensure veterans find

meaningful employment.

Since 1925, Commissionaires

have provided meaningful em-

ployment in the security services

industry for veterans as they make

the transition from the Canadian

Armed Forces to civilian life.

Nanos Research conducted a hy-

brid telephone and online random

Increasing number of Canadi-

ans believe private sector obli-

gated to help veterans find jobs

St. John’s, NL — November 8,

2016 — Although still a minority,

the number of Canadians who be-

lieve the private sector has the

highest obligation to help veter-

ans find jobs more than doubled

from five per cent last year to 12

percent in 2016, according to a

new national survey conducted by

NANOS RESEARCH Group and

released today by Commission-

aires.

“I was struck by the significant

growth in the number of Canadi-

ans who believe the private sector

bears some responsibility to help

veterans find jobs,” said Vice-

Admiral Duncan Miller (Ret’d),

National Board Chair, Commis-

sionaires.

The views of Atlantic Canadians

differed somewhat from the na-

tional average on the survey’s

central question. More than 14

per cent of respondents from At-

lantic Canada believe the private

sector has the highest obligation

to help veterans find jobs, the

highest in all of Canada, while the

national average was lower at just

under 12 per cent.

Commissionaires is the largest

private sector employer of Cana-

dian veterans. Each year, Com-

missionaires hires more than

mailto:[email protected]

mailto:[email protected]

11


12



History of Remembrance Day

Armistice Day or

“Remembrance Day” as it has

come to be known, originated

following the end of the First

World War. The Armistice

agreement was signed between

Germany and the Allied Forces

in Paris on Monday, 11 Novem-

ber 1918 at 0500 hours. The

ceasefire went into effect at

1100 hours the same morning.

The eleventh hour of the

eleventh day of the eleventh

month. The first Armistice Day

was observed in 1919. On No-

vember 6th ,in the House of

Commons, the then acting

Prime Minister of Canada, Sir

George Foster read a message

from King George V addressed

“to all peoples of the Empire”.

The following is his letter:

“To all my people:

Tuesday next,

November 11th,

is the first anni-

versary of the

armistice which

stayed the world-

wide carnage of

the four proceed-

ing years, and marked the vic-

tory of right and freedom. I be-

lieve that my people in every

part of the Empire fervently

wish to perpetuate the memory

of that great deliverance and of

those who laid down their lives

to achieve it. To afford an op-

portunity for the universal ex-

pression of this feeling it is my

an annual holiday of Thanksgiving

Day which until this time had been

held on a date which varied at the

government’s discretion. He pro-

posed that the second Monday in

November be recognized as

“Thanksgiving Day” as a “perpetual

memorial of

the victorious conclusion of the re-

cent war”. Another member of the

House was successful in delaying

the discussion on the bill for six

months. The House never resumed

discussion on the proposal. In 1921,

the Unionist government of Prime

Minister Arthur Meighen, intro-

duced legislation to formally estab-

lish Armistice Day as a legal holi-

day. Section 2 of The Armistice

Day Act, 1921 provided that every

year, on the Monday in the week

that the 11th of November fell,

should be kept as a legal holiday

under the name of “Armistice Day”.

This legislation drafted by the gov-

ernment was influenced by Ped-

low’s 1919 proposal. As Pedlow’s

earlier proposal had been utilized to

draft this bill, the question of

Thanksgiving Day again came to

the fore. Section 3 of the same act

provided for a Thanksgiving Day to

be held on the same date as Armi-

stice Day. From 1921 to 1931, Can-

ada observed both Armistice and

Thanksgiving Day on the same date

each year. An independent MP

from British Columbia, A.W. Neill,

introduced

The Armistice Day Amendment

Act in 1931. His bill repealed sec-

tions 2 and 3 of The Armistice Day

Act and substituted a clause which

fixed November 11th as Armistice

desire and hope that at the hour

when the Armistice came into

force, the eleventh hour of the

eleventh day of the eleven th

month, there may be for the brief

space of two minutes, a complete

suspension of all our normal ac-

tivities. During that time, except

in rare cases where this may be

impractical, all work, all sound

and all

locomotion should cease, so that

in perfect stillness the thought s

of every one may be concentrated

on reverent remembrance of the

glorious dead.”

In Canada, from sea to sea, at pre-

cisely 1100 hours local time, all

businesses, factories, schools, of-

fices and even traffic came to a

halt for the two minutes of si-

lence.

Armistice and Thanksgiving

Day

In April of 1919, Isaac Pedlow, a

Liberal MP, introduced legisla-

tion in the House of Commons to

provide for an annual Armistice

Day. All members of the House

agreed that setting aside a day to

honour the war dead was of high

importance; however, some dis-

agreed on whether that day should

be fixed as the 11th of November.

Pedlow had cited support from

business groups that a remem-

brance day be held on a desig-

nated Monday in November and

not specifically on the 11th so

as not to inconvenience busi-

nesses and employers. In addition

to his bill, Pedlow had called for

Remembrance Day And The Poppy

13



Day. Thanksgiving Day was

regulated back to the practice

prior to 1921 wherein the date

was fixed at the government’s

whim.

History Of The Poppy

Millions of Canadians pin one

to their lapel or hat each and

every November 11th as a way

of express-

ing their

remem-

brance of

the service-

men and

women

who gave

their lives

in two

world wars

and in Ko-

rea. Others remember the sacri-

fices made in the world’s trou-

ble spots such as Cyprus, Bos-

nia and most recently in Af-

ghanistan. Whatever the reason,

in Canada, the poppy has be-

come to be known as the one

universal symbol of remem-

brance. The story of how the

poppy has become the symbol

of remembrance has varying

origins but the overall basis for

the wearing of the poppy is

without question, Captain

John McCrae’s poem, “In Flan-

ders Fields”.

Some claim that a young New

Yorker by the name of Moira

Michaels was the first to wear a

poppy as a means of “keeping

it appeared

as a sea of red. Perhaps a fitting

ironic symbolism of the blood

spilt by so many for so little.

“IN FLANDERS FIELDS”

It was at what would become

known as the “2nd Battle of

Ypres”, in the spring of 1915, that

the words of Captain John

McCrae, would for evermore

immortalize the symbol of sacri-

fice the world over. Captain

McCrae was serving as a surgeon

with the 1st Field Artillery Bri-

gade during the battles of the

Ypres salient. It was the death of

a friend and former student,

Lieutenant Alexis Helmer of Ot-

tawa, that inspired McCrae to

write his now famous poem.

However, that poem was nearly

lost forever as McCrae, who was

not happy with what he had writ-

ten, discarded it. A fellow officer

retrieved the paper and sent it to

England to be published. The

Spectator of London rejected the

poem but it was

published by Punch magazine in

its December 8th edition of 1915.

Lieutenant Colonel McCrae died

on January 28 th , 1918 of pneu-

monia and meningitis. He is bur-

ied in Wimereux Cemetery in

France.

the faith” after reading a copy of

“In Flanders Fields”. During a

meeting of the YMCA wartime

secretaries in New York, which

was hosted by Ms. Michaels, she

had been given a small monetary

gift by visiting delegates. She

thanked them for this gift and said

that she would use the money to

purchase poppies, relating to them

John McCrae’s poem which had

been her inspiration. Amongst

them was the representative from

France, Madame E. Guerin who

was in turn inspired to take this

idea home. In 1921, Madame

Guerin and a group of French war

widows approached the former

British Commander-in-Chief, Earl

Haig, at the Legion Headquarters

in London, about the idea of sell-

ing artificial poppies to raise

monies to help needy soldiers and

their families. The Legion had

first been formed to help veterans

and their families who had been

left impoverished during the war

and Haig was quick to adopt their

idea as an excellent method to

both honour the dead and help the

living. Poppies indeed became

significant as a remembrance of

war as prior to the Great War,

poppies were rare in the fields of

Flanders. It is said that the chalk

soil of Flanders became rich in

lime due to the rubble produced

by the massive bombardments of

battle.

The earth that was stirred up by

so many artillery shells in turn

released the poppy seeds that

would not normally have had the

chance to germinate. They spread

prolifically across the fields until

14



In early January 2016, Public

Works and Government Services

Canada issued a Request for a

Standing Of-

fer on behalf

of the RCMP

for provision

of detention

cell services

for 4 RCMP

detachment

cells located

in Nunatsiavut Newfoundland and

Labrador. These locations in-

clude; Hopedale, Nain, Rigolet

and Makkovik. The contract is for

a period of one year from the date

of award with the option to ex-

tend 2 additional one year peri-

ods.

Commissionaires Newfoundland

and Labrador responded with a

proposal which demonstrated our

capacity to undertake this con-

We are proud to have the

Nunatsiavut Guards and Matrons

join Commissionaires Newfound-

land and Labrador and we look

forward to working with them

well into the future. Like all

Guards and Matrons, their work is

essential. They are responsible

for the security and well being of

all those in RCMP custody. They

are also responsible for all the

prisoner-related clerical and

monitoring work associated with

that. They are required to be

vigilent in their duties and profes-

sional in their approach to these

tasks.

They are also required to know

their job well and ensure that they

are fully aware and knowledge-

able about how to complete their

tasks and to perform their role

carefully and thoroughly.

tract. Currently, divisions in New-

foundland, Nova Scotia and New

Brunswick/PEI provide detention

cell services to all RCMP detach-

ments throughout Atlantic Can-

ada. In early September, Commis-

sionaires Newfoundland and Lab-

rador were advised by the RCMP

that we were the successful bidder

in the contract to provide deten-

tion guard services to the afore-

mentioned sites in Nunatsiavut.

Detention cell guards working in

Hopedale, Nain, Rigolet and

Makkovik were invited to join

Commissionaires and to continue

to serve the RCMP in their spe-

cific location

Effective 1 October, 2016 Com-

missionaires Newfoundland and

Labrador became the official se-

curity services provider for Nain,

Hopedale, Makkovik and Rigolet.

Commissionaires Newfoundland and Labrador

http://www.google.ca/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiyrYe2npnQAhWK3YMKHRjuD2cQjRwIBw&url=http%3A%2F%2Fwww.tourismnunatsiavut.com%2Fhome%2Fcommunities.htm&psig=AFQjCNGlr6xQZYEu-yrhhoyJSVvfxq0Keg&ust=1478697186731695

http://www.google.ca/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiovazOnpnQAhXp5oMKHdVEBc8QjRwIBQ&url=http%3A%2F%2Fwww.releases.gov.nl.ca%2Freleases%2F2014%2Faes%2F031908.htm&psig=AFQjCNGMzXmyo1LUJRUeyR_l55uVd-h4Sw&ust=1478697238

15



Summer Dress Period Ends important to the professionalism,

image and acceptance of a Commis-

sionaire by the client and the gen-

eral public. Making a good impres-

sion is always important, and it's

one of the reasons why CNL fo-

cuses on uniforms and uniform ap-

parel. Clothing is the primary in-

strument in creating a positive first

impression. Your uniform is going

to have a direct effect on people’s

default assumptions of you — the

better you’re dressed, the more re-

spect and attention they’re going to

automatically

give you. A

uniform often

serves as a

substitute for

character in

the eyes of

people who don’t know you well

enough to judge you by anything

else.

Commissionaires are reminded

that the summer dress period has

now ended and all Commission-

aires are now required to wear

their tie. Site Managers are re-

sponsible for ensuring that all

Commissionaires on their work-

site comply with the Dress Code

which includes the wearing of

ties..

Please remember that we expect

each Site Manager to set a high

standard dress for their worksite

and for each Commissionaire to

follow suit.

backgrounds relating to the security

industry. Commissionaires provide

advanced security services includ-

ing guarding, investigations, secu-

rity consulting, fingerprinting and

identification services, and security

training programs. All of our em-

ployees are security screened,

bonded and trained to the Canadian

Government Standards Board re-

quirements. Many of our employees

have extensive military and police

backgrounds and bring a blend of

professionalism, discipline, and ma-

turity not usually found in compet-

ing companies. Our clients consis-

tently report their satisfaction with

and confidence in our members on

our annual client surveys. The Com-

missionaires brand is known

throughout the country and is syn-

onymous with professionalism and

dedication to duty.

Uniforms are an outward symbol of

Commissionaires’ commitment and

identity. Coupled with overall ap-

pearance, the uniform is the most

powerful visual expression of pride

by the individual employee, and is

the primary means by which the

public image of CNL is portrayed.

The image and conduct of each

Commissionaire is critical to the

client’s and public’s perception of

the Corps as a whole.

Commissionaires are in the public

eye on a continual basis and are

therefore held to a high standard of

dress, deportment and attitude. The

standard of personal dress, appear-

ance and good grooming shall be

such as to reflect favorably on the

individual and the Corps of Com-

missionaires. Personal appearance

creates an impression that is vitally

Commissionaires employed by Com-

missionaires Newfoundland and

Labrador are

classified as

Security Offi-

cers. A Secu-

rity Officer is

a person who

is paid to pro-

tect a client’s property, assets, or

people. Security officers are gener-

ally uniformed and act to protect

property by maintaining a high visi-

bility presence to deter illegal and

inappropriate actions, observing

(either directly, through patrols, or

by watching alarm systems or video

cameras) for signs of crime, fire or

disorder; then taking action and re-

porting any incidents to their client

and emergency services as appropri-

ate.

As Security Officers, Commission-

aires practice the "detect, deter, ob-

serve and report" methodology. A

Commissionaires primary duty is the

prevention and deterrence of crime.

Security personnel enforce company

rules and can act to protect lives and

property, and they often have a con-

tractual obligation to provide these

actions. In addition to basic deter-

rence, security officers are often

trained to perform specialized tasks

such as operate emergency equip-

ment, perform first aid, CPR, take

accurate notes, write detailed reports,

and perform other tasks as required

by the client they are serving.

Commissionaires is the premier Se-

curity Services Company in New-

foundland and Labrador. Our Secu-

rity Officers are experienced, mature,

and professional with extensive

http://en.wikipedia.org/wiki/Property

http://en.wikipedia.org/wiki/Uniform

http://en.wikipedia.org/wiki/Alarm

http://en.wikipedia.org/wiki/Closed-circuit_television

http://en.wikipedia.org/wiki/Closed-circuit_television

http://en.wikipedia.org/wiki/Emergency_services

http://en.wikipedia.org/wiki/First_aid

http://en.wikipedia.org/wiki/CPR

16



Commissionaires is Canada’s leading private security services provider, offering our clients the highest level

of reliability, experience and innovation. We have protected people and property from coast to coast for

more than 80 years. Our training and experience make us uniquely qualified to deliver, consistently

and with integrity, the highest standard of service

Commissionaires is a 24/7 security service provider. Our social mandate is to provide meaningful employ-

ment to veterans of the Canadian Armed Forces, RCMP, other Police and uniform services. We also employ

qualified individuals who are non veterans. At Commissionaires we believe clients are our most valuable as-

sets an so our commitment is to provide highly qualified professional security officers for every situation.

Commissionaires Newfoundland and Labrador employs nearly 600 men and women across Newfoundland

and Labrador. We also maintain a Casual List that we recruit and train in order to meet demands from each

site for sick and annual leave replacements. If you are a veteran of the Canadian Forces or RCMP or a non

veteran looking for a career change why not join Commissionaires. We are currently hiring for full time and

casual positions. Retired, and looking for additional employment. Commissionaires is the perfect choice.

Why not contact us today!

Commissionaires


Commissionaires Newfoundland and Labrador Division

83 Thorburn Road

St. John’s, NL-A1B3M2

Tel: 709-754-0757 ext 226

Fax:709-754-0116

Cell: 709-725-2616

Email: [email protected]

17



Documents

Elected Chair of Board of Governors - commissionaires.nl.ca · Chief of Police (Ret’d) Joe Browne Elected Chair of Board of Governors THE COMMISSIONAIRE Commissionaires Newfoundland