4
EILEEN FLORES 1828 Banyan Creek Circle North Cell: 561.654.7550 Boynton Beach, FL 33436 http://www.linkedin.com/in/eileenflores [email protected] PROFESSIONAL PROFILE A dministrative professional with a multitude of versatile skills that transfer into any office setting. Innovative thinker with tremendous computer skills, flexibility, interpersonal communication skills and a proven history of executing outstanding support for a nationally recognized fortune five-hundred corporation. Detail oriented individual with a dynamic personality, sophisticated demeanor who responds appropriately to changing circumstances, evaluates problems, and incorporates astute decisions to effect positive change. Team player with the ability to work well with all levels of internal management, employee staff, as well as customers, vendors, and recruitment candidates. Strong analytical problem solver consistently completing deadlines on schedule and equally effective working independently or collaboratively in teams. Assistant known for a “can-do” attitude, flexibility, and creating error free high-quality work. Eager to exceed expectations in a fast-paced environment where my twenty-plus years of acquired skills, extensive knowledge base, and previous accomplishments can be applied. ADMINISTRATIVE KEY STRENGHTS Business Writing / Document Creation Calendar Management Capture Meeting Minutes/Action Items Customer Service Database Management Diversity Awareness Event Planning Expense Reporting / Reconciliation Internet Research Problem Solving Project Support Proof Reading Purchase Orders Process Improvement Report Compilation Time Management Travel Arrangements Writing (letters, emails, reports) CAREER ACCOMPLISHMENTS Project Analyst - contractor Tyco Security, Boca Raton, FL 10/14-01/15 Completed Project Analyst assignment for Tyco Securities companywide SharePoint adoption project. Successfully provided support for this major IT Knowledge Network Transformation Program and ensured governance documentation for project plans, artifacts as well as confirming project release was up-to-date, ready and available to present at toll gates. Managed training of Business and IT Associates in proper use of SharePoint initiative and implemented change/release, program management, administration and project/release of program. Migrated enormous amounts of data to IT KN SharePoint 10 repository constructing content metadata. Composed and designed enterprise wide end user SharePoint training material providing training and support to development teams.

Eileen Flores - Career Profile

Embed Size (px)

Citation preview

Page 1: Eileen Flores - Career Profile

EILEEN FLORES

1828 Banyan Creek Circle North Cell: 561.654.7550Boynton Beach, FL 33436 http://www.linkedin.com/in/eileenflores [email protected]

PROFESSIONAL PROFILE

Administrative professional with a multitude of versatile skills that transfer into any office setting. Innovative thinker with tremendous computer skills, flexibility, interpersonal communication skills and a proven history of executing outstanding support for a nationally recognized fortune five-hundred corporation. Detail oriented individual with a dynamic personality, sophisticated demeanor who responds appropriately to changing circumstances, evaluates problems, and incorporates astute decisions to effect positive change. Team player with the ability to work well with all levels of internal management, employee staff, as well as customers, vendors, and recruitment candidates. Strong analytical problem solver consistently completing deadlines on schedule and equally effective working independently or collaboratively in teams. Assistant known for a “can-do” attitude, flexibility, and creating error free high-quality work. Eager to exceed expectations in a fast-paced environment where my twenty-plus years of acquired skills, extensive knowledge base, and previous accomplishments can be applied.

ADMINISTRATIVE KEY STRENGHTS

Business Writing / Document Creation Calendar Management Capture Meeting Minutes/Action Items Customer Service Database Management Diversity Awareness Event Planning Expense Reporting / Reconciliation Internet Research

Problem Solving Project Support Proof Reading Purchase Orders Process Improvement Report Compilation Time Management Travel Arrangements Writing (letters, emails, reports)

CAREER ACCOMPLISHMENTSProject Analyst - contractor Tyco Security, Boca Raton, FL 10/14-01/15 Completed Project Analyst assignment for Tyco Securities companywide SharePoint adoption project. Successfully provided support

for this major IT Knowledge Network Transformation Program and ensured governance documentation for project plans, artifacts as well as confirming project release was up-to-date, ready and available to present at toll gates. 

Managed training of Business and IT Associates in proper use of SharePoint initiative and implemented change/release, program management, administration and project/release of program. 

Migrated enormous amounts of data to IT KN SharePoint 10 repository constructing content metadata.  Composed and designed enterprise wide end user SharePoint training material providing training and support to development teams.

Executive Administrative Assistant SMT Golf Outings, Golf, Boynton Beach, FL 03/10-09/14

Provided exceptional support to the CEO in a pressure-filled, fast paced environment while utilizing good judgment in a variety of situations. Illustrated strong verbal and written communication, administrative and organizational skills, independently anticipating multiple priorities were balanced expertly. Consistently resolved issues behind the scenes putting out fires while juggling a multitude of priorities with a happy disposition ensuring efficient operations.

Expertly planned golf charity events by determining venue location, negotiating contracts, and managing budgets. Ensured best rates by skillfully researching and communicating with suppliers, vendors, and entertainers. Oversaw contracted team of event contributors. Demonstrated outstanding leadership by developing relationships within the community to boost attendance levels. Created and handed out flyers, answered all emails, correspondence, and daily inquiries.

Organized events and meetings, video conferences, conference calls, read/prioritize emails and mail. Reconciled invoices, prepared budgets, completed expense reports and expanded revenue 72% within two years of employment. Created and designed graphic charts, letters, agendas, brochures, and attendee name badges for events. Flawlessly completed heavy calendar management and travel with a superb outcome; obtaining substantial savings on airfare, hotel, and transportation expenses.

Provided top notch support to all participants resulting in a high quality guest experience throughout the event process. Identified and contacted organizations that could benefit from our programs; established /maintained all business relationships. Solicited donations for organizational funding and silent auctions. Attained charity sponsorship's, created/distributed announcement letters as well as creating all marketing promotions.

EILEEN FLORES

Page 2: Eileen Flores - Career Profile

CAREER ACCOMPLISHMENTS, CONT.

Proactively updated company website, invitations, planning guide and inventory reports. Scheduled planning committee meetings, wrote and distributed meeting minutes. Handled and maintained highly confidential and sensitive information. Exceptional assessment and organizational skills; attention to detail, excellent follow-through, trustworthy with an unprecedented work ethic.

Proven ability to balance priorities, meet tight deadlines, and produce superior quality workmanship. Applied superior time-management skills, professional telephone etiquette, and attended all events. Developed an understanding of company operations, culture, policies and procedures. Adhered to all company “Business Conduct Guidelines”. Managed conflict appropriately, knowing when to delegate issues upward.

Executive Administrative Assistant IBM, BOCA RATON, FL 12/87-03/10

Effectively served as gatekeeper for senior executives by interacting with internal/external business associates domestically and internationally while exemplifying trust, personal responsibility, and commitment to providing the highest level of customer service.

Performed executive level administrative duties for senior corporate executives which included maintaining heavy calendar management, scheduling appointments, meetings, arranging heavy domestic/international travel, providing accurate and detailed itineraries, preparing expense reports, creating and processing invoices, and assisting with numerous special projects.

Exercised independent judgment by utilizing strong time-management skills, prioritizing, multitasking, and validating timely dissemination of projects and reports.

Boosted staff morale and improved teamwork by organizing monthly staff meetings, dinners, email communications, diligently tracked action items resulting in 100% production of quality deliverables for team meetings.

Facilitated yearly worldwide events which involved arrangement and organization of site selection, catering, invitations, presentations/agendas, attendee confirmations, and logistical preparation.

Developed spreadsheets, graphs, charts, statistical reports and manipulated data by collecting information from a variety of sources using appropriate technology.

Developed spreadsheets, graphs, charts, statistical reports and manipulated data by collecting information from a variety of sources using appropriate technology.

Recognized for successfully creating and implementing Microsoft Excel spreadsheets, tracking ShareNet metrics, and measurements resulting in sustainable standardized reporting.

Created all aspects of composing, editing, and distributing department correspondence. Recognized for successfully implementing and executing procedures for administrative staff by documenting control books containing detailed information for back-up guidance.

Acted as liaison between executives and internal/external business associates ensuring all matters were attended to in a timely/efficient manner. Juggled multiple assignments while staying focused and consistently personifying cheerful enthusiasm. Celebrated change by seeking out new ideas, experiences, and opportunities to develop/grow personally and professionally.

Contributed to the success of the corporation by effectively creating document templates and performing mail merger queries allowing prompt responses to a huge customer base.

Demonstrated a broad and comprehensive knowledge of organizational policies/practices by adhering to corporate business conduct guidelines and integrating diversity awareness throughout all business relationships.

Optimized billing processes by reconciling delinquent American Express corporate travel charges and identifying transferable tickets for reuse. Reduced travel budget 5% by increasing adoption of booking online reservations.

Innovative problem solver who thinks outside the box to find effective permanent solutions for complex business problems and embraces eccentricities.

Streamlined and improved processes / procedures subsequently enhancing job performance while demonstrating the ability to learn technical applications quickly.

Page 3: Eileen Flores - Career Profile

SKILLS EXPERTISE

Lotus Notes Suite - including creation and management of TeamRooms, Calendar, Files, & Databases Highly Proficient using Microsoft Software Program - Microsoft Excel, PowerPoint, Outlook, Word Exceptional Knowledge of Google Suite - Gmail, Calendar, Google Drive, Composing Contacts & Tasks, Follow-ups Program Administrator – managing databases using the Rational Portfolio Manager tool

EDUCATION

Rockland Community College, Rockland County, New YorkBusiness Administration Curriculum

Who’s Who in American Junior Colleges