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les usages médias des Européens (Web et télé surtout) une courte synthèse réalisée par des publicitaires mais néanmoins assez complète.
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EIAA European Media Landscape Report
Summary
December 2010
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About the EIAA European Media Landscape Report The EIAA European Media Landscape Report focuses on pan‐European and local market insights from the latest EIAA Mediascope Europe study. The EIAA has been conducting the industry standard European piece of cross‐media consumer research, Mediascope Europe, since 2003 and it has made a major contribution to the understanding of changing media consumption patterns, the evolving consumer and e‐commerce trends.
• It is widely used by many leading advertisers and media agencies across Europe to shape and support their media strategies
• It has helped to increase investment in online media • It gives great recognition to the countries which are covered in the study as being key
markets in the European landscape • It is in huge demand every year upon publication and receives a strong level of press
coverage and presence at leading conferences • It provides a stamp of quality in the market for those who support and use the study • It has given valuable information for internet companies on how to evolve their online
proposition and services over this period • It is used by many research and academic experts
Mediascope Europe covers consumer use of Internet, Radio, TV, Mobile, Newspapers and Magazines and clearly demonstrates the growing shift to interactive media across the European markets surveyed. The 2010 Mediascope Europe study was extended to Poland, Portugal, Russia, Switzerland and Turkey in addition to the 10 markets previously covered (UK, Germany, France, Italy, Spain, Belgium, Netherlands, Denmark, Norway, Sweden) to capture the varying ways in which consumers are developing across Europe and assess their similarities and differences. Giuliano Stiglitz, Global Sales Director, Orange Advertising Network ‐ France Telecom Group said “Mediascope is a key European monitor that helps our team and customers to better understand media consumption and trends such as media meshing and mobile media. It provides us with insights that add to our thought leadership across core European countries, including Poland and Russia where we operate.”
Key findings
• 521m 16+ year old people in the 15 European countries sampled • According to EIAA’s latest Mediascope Europe study 76% (396m) of all 16+ year
old people across 15 European markets surveyed use different media simultaneously with almost a third (30%) using the internet whilst they watch TV
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• A third (33%) of Europeans cannot live without the internet, equal to the percentage of Europeans who claim they cannot live without TV
• 54% (279m) of Europeans use the internet in a typical week spending 12.1 hours online
• 16‐24 year olds use the internet more frequently than they watch TV – 79% of this younger demographic use the internet between 5 and 7 days each week while 76% watch TV as regularly
• More than 8 in 10 (83%) online Europeans use a broadband connection and over half (52%) of these broadband users are wireless
• The most popular web activities amongst all European internet users include email (76%), communicating via social networking sites (45%), instant messaging (40%), watching film, TV or video clips (32%) and contributing to ratings and reviews (27%)
• 71% state that as a result of the internet they are staying in touch with friends and relatives more, half (50%) have chosen better products or services and 47% are better able to manage their finances online
• 55% of European internet users actively change their mind on what brand to buy after online research
Contents of EIAA European Media Landscape Report
EIAA European Media Landscape Report
• Media use
o Weekly media use*
o Time spent
o Times of day used*
o Media meshing*
• Focus on internet use
o Heavy users
o Impact on lifestyle
o The broadband landscape including wireless users
• Content online
o Websites visited
o Online activities including social media and community
* Topics highlighted above are available below as part of the EIAA European Media Landscape Report Summary – all sections available in the complete EIAA European Media Landscape Report
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o Sharing content
o Mobile activities
• Internet access
o Internet access by location
o Access to technology
• E‐Commerce
o Items bought online and money spent
o Categories researched/bought/researched online and bought offline
o Digital Consumers and Branding
• Conclusion
o Summary points
o Top line planning implications
Market by market analysis section – covering internet use, broadband, media consumption,
online content and e‐commerce for the markets listed below
• UK
• France
• Germany
• Italy
• Spain
• The Netherlands
• Belgium
• Denmark
• Sweden
• Norway
• Poland
• Portugal
• Russia
• Switzerland
• Turkey
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Highlights from the Initial chapter of EIAA European Media Landscape Report are below. The complete EIAA European Media Landscape Report costs €2000. For more information and to purchase the report contact: Sarah Botterill Marketing and Research Executive European Interactive Advertising Association [email protected] www.eiaa.net Phone: +44 1536 712710
Media use Weekly media use A key part of the EIAA Mediascope Europe study is analysis of which media European people use in a typical week. We ask respondents if they use the internet, both via PC/laptop and mobile/PDA, read newspapers or magazines or listen the radio. When we ask about traditional media we are clear to state that this is ‘not through the internet’ as traditional media is migrating online. Question: Q1a/2a. In a typical 7 day week, that is Monday to Sunday, can you tell me if you…? Base: All Europe 15 respondents (n=12554)
Findings show that more than 9 in 10 people in all 15 European markets surveyed watch TV in a typical week, 64% listen to the radio, 65% read newspapers, 57% read magazines and more than half (53%) use the internet either via their PC/laptop or mobile phone. The number of people watching or downloading film, video or TV via the internet has reached 120m (43%) across the 15 European countries surveyed with almost a third of European internet
94%
64%54% 51%
14%
65%
47%
Watchtelevision
Listen to theRadio
Use theInternet(total)
Use theInternet (PC)
Use theInternet(Mobile)
ReadNewspapers
ReadMagazines
% of people in EUROPE (15) using each media in a typical week
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(32%) watching clips, 24% downloading clips and 11% using on demand TV. This particular online activity is most popular in central Europe, especially the UK. Looking at 10 market data for trends we can see that over the 6 years of the study there hasn’t been much change in the percentage of people watching TV (not through the internet). On average 94% watch TV, slightly up on 2008, perhaps because the survey was conducted further into the winter months but it’s down 3% since 2004. Across Europe the percentage of TV users varies very little market by market. Italy have the highest TV audience at 98% and Poland and Germany have the lowest with 92% and 90% watching TV in a typical week respectively.
Question: Q1a/2a. In a typical 7 day week, that is Monday to Sunday, can you tell me if you watch TV? Base: All Respondents in Europe (n=12554)
Looking at 10 market trend data, as with TV, radio use via a traditional or stand alone device (not through the internet) has remained more or less static since 2004. 64% of Europeans across 15 markets surveyed listen to the radio in a typical week. Listening to the radio is most popular in Northern Europe – Belgium, Denmark and the Netherlands. Additionally, a quarter (25%) of all European internet users surveyed now listen to the radio online. 65% of Europeans across 15 markets surveyed read newspapers. Looking at 10 market trend data the percentage of Europeans reading newspapers is actually down 3% since 2008 and
98%
98%
97%
97%
97%
95%
94%
94%
93%
93%
93%
92%
90%
Italy
Belgium
Norway
Netherlands
Denmark
Sweden
UK
Europe (15)
France
Russia
Spain
Poland
Germany
% of people across EUROPE (15) watching TV in a typical week
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furthermore has decreased 8% since 2004. Clearly news reading is moving online with 56% of European internet users visiting news websites and this varies hugely market by market so for example in Denmark 64% of internet users read news online. Similar trends are seen in magazine consumption with a decline of 4% in use since 2008. Internet penetration it highest in Norway, Sweden, Denmark and the Netherlands with over 8 in 10 people using the internet each week. Growth figures show that there is still room for increases across the more mature markets and other such as Spain and Italy as well. Italy shows the highest growth from 2008, up +15% closely followed by UK (+14%), Spain (+10%) and Norway (+10%).
Question: Q1a/2a. In a typical 7 day week, that is Monday to Sunday, can you tell me if you.. Use the internet via a laptop or desktop computer / Use the internet via a mobile phone or PDA device ? Base: All Respondents in Europe (n=12554)
Germany and Russia are strong market in terms of number of users with 44 million and 42 million logging on each week respectively. Looking at 10 market data for trends we can see that from 2006 to 2010 there has been a substantial growth of 19% in the number of Europeans using the internet each week, differing to traditional media where use has either declined or remained stable:
86%
84%
84%
81%
73%
69%
69%
62%
58%
54%
52%
46%
36%
Norway
Netherlands
Denmark
Sweden
UK
France
Belgium
Germany
Spain
Europe (15)
Poland
Italy
Russia
% of people across EUROPE (15) using the internet in a typical week
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Question: Q1a/2a. In a typical 7 day week, that is Monday to Sunday, can you tell me if you…? Base: All Europe 10 respondents (n=7540)
Almost 8 in 10 (78%) 16‐24 year olds use the internet in a typical week. When looking at 10 market trend data we find that internet use is growing most amongst the 45‐55 and 55+ year olds with a 7% and 19% growth in internet use amongst these older generations respectively. When comparing men and women men are more likely to use the internet in a typical week. Question: Q1a/2a. In a typical 7 day week, that is Monday to Sunday, can you tell me if you.. Use the internet via a laptop or desktop computer / Use the internet via a mobile phone or PDA device ? Base: All Respondents in Europe (n=12554)
When comparing men and women across the UK and Russia the female internet population is higher than the number of men online with 19 million and 22 million women online in these markets respectively compared with 18 million and 20 million men. Additionally, unlike the European average, when looking at weekly internet use in Italy, Denmark, Norway and Turkey by age the study found that the Golden Youth group of 25‐34 year olds are more likely to use the internet in a typical week that the 16‐24 year olds. Times of day used Looking at media use throughout the day across Europe radio (58%) and newspapers (45%) are the most used media in the morning when people wake up, the internet (71%) and radio (68%) are most popular media during the day, watching TV (84%) and using the internet (75%) are used most in the evening and they are also the most popular media activities during the night
% of people across EUROPE (15) using the internet in a typical week by age and gender
78%70% 64%
50%
29%
58% 50%
16‐24 25‐34 35‐44 45‐54 55+ Male Female
54% 58%
93%75%
60%72%
53%
94%76%
64% 70%51%
78%95%
76%
Watch television Listen to the Radio Use the Internet Read Newspapers Read Magazines
2006 2008 2010
% of people in EUROPE (10) using each media in a typical week
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(54% and 43% use these media respectively) differing to Poland and other markets including as Italy and Spain where it’s highest in the evening and at night.
'When you wake up'
'During the Day'
'During the Evening'
'During the Night'
Watch TV 22% 50% 84% 54% Read
Newspapers 45% 57% 38% 16%
Read Magazines 20% 62% 55% 23%
Listen to Radio 58% 68% 42% 21%
Use the Internet 29% 71% 75% 43% Question: Q1b/2b. What times of the day do you typically…during week? Base: All Europe using each type of media – TV (n=11902) Nsp (n=8454) Mgz (n=5879) Rad (n=8351) Int via PC (n=6823) Int via Mob (n=1699) All Int (n=7162)
Looking at media use by day part you can see that its online which has an even share of usage through the day and looking at the TV behaviour of internet users you see TV use dropping in the evenings for internet users so we really are starting to see an equality in the TV prime time between the two media and more convergent use as we see Internet on PC is most meshed with TV and Radio. Media meshing Overall 76% of all people across Europe mesh media i.e. use at least two different media at the same time. % Media Mesh
Norway 96% Belgium 94% Denmark 94% Sweden 93% Poland 87%
Netherlands 84% Italy 82%
Russia 82% UK 80%
Europe (15) 76% France 58%
Germany 58%
Media use by day part across EUROPE (15)
% of people across EUROPE (15) meshing media
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Spain 54% Question: Q5b‐f. When you’re mainly .... which other media do you sometimes use? Base: All Respondents in Europe (n=12554)
Looking at each individual media 70% of European TV watchers use the internet, read newspapers/magazines or listening to the radio whilst watching TV.
Question: Q5b‐f. When you’re mainly .... which other media do you sometimes use? Base: All Europeans (15) who watch TV (n=13918)
65% of European radio users mesh media, 67% use another media whilst they read newspapers, 70% mesh media when reading magazines, 67% use other media whilst on their PC/laptop and 70% of mobile internet users media mesh when online. Across Europe the highest growth is in the number of people who say they sometimes consume TV and internet at the same time and this is exciting as its effectively convergence in action. Additionally if you look at the meshing patterns across all the media you will see the conversion with digital media (so TV with internet) increasing whilst the old media patterns of TV and newspaper concurrent use are starting to decrease. This is really showing us that media habits are changing and the internet is not just another media in people’s portfolio, it is actually disrupting and changing the way people spend their media time.
‐ EIAA European Media Landscape Report Summary Ends ‐
% of people across EUROPE (15) meshing other media with TV
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The complete EIAA European Media Landscape Report costs €2000. For more information and to purchase the report contact: Sarah Botterill Marketing and Research Executive European Interactive Advertising Association [email protected] www.eiaa.net Phone: +44 1536 712710
About the European Interactive Advertising Association (EIAA) The European Interactive Advertising Association (www.eiaa.net) represents the leading European interactive media companies across Europe. The primary objectives of the EIAA are to champion and to improve the understanding of the value of online advertising as a medium, to grow the European interactive advertising market by proving its effectiveness, thus increasing its share of total advertising investment. Since its founding in 2002 the EIAA has invested substantially in pan‐European multimedia research, marketing, standardisation activities and education, of both the market and government, on the role of interactive advertising. This wide‐ranging programme, the senior industry representatives on our board and the committed teams of experts in our working groups all contribute towards the EIAA’s deep insight into consumers and markets across Europe and an influential position in the European media community. EIAA members are currently Adconion Media Group, AOL Advertising Europe, BBC.com, Disney, eBay International Advertising, Hi‐media Group, LinkedIn, Microsoft Advertising, MTV Networks International, Orange Advertising Network, smartclip, Specific Media, Vodafone and Yahoo! Europe. The EIAA is chaired by Michael Kleindl, Managing Partner of Valkiria Network. The EIAA is chaired by Michael Kleindl, Managing Partner of Valkiria Network. With these member networks reaching the majority of the European online audience, the EIAA is in a unique position to work with advertisers and agencies to realise the full potential of interactive media in any marketing strategy.