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1 The Managed Care Technical Assistance Center (MCTAC) and the Managed Care Community of Practice (MC-COP) are excited to host the EHR Vendor Fairs: an event for BH and I/DD providers to engage with and learn more about various EHR vendors serving New York. In this packet, you can find summaries of participating vendors along with their contact information. EHR VENDOR FAIRS Accumedic 2 Cerner 3 Core Solutions Inc. 4 eVero Corporation 5 Foothold Technology 6 imaServe 7 Medi-EHR 8 Millin Associates, LLC 9 Netsmart Technologies 10 Nextgen Healthcare 11 PrecisionCare Software 12 ProComp Software 13 Streamline Healthcare Solutions 14 TenEleven Group 15 Therap Services 16 List of Participating Vendors

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Page 1: EHR VENDOR FAIRS Vendor Document (3).pdf · case management, clinical documentation, e-prescribing, e-labs, business intel-ligence, Mobile (disconnected) functionality, telehealth,

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The Managed Care Technical Assistance Center (MCTAC) and the Managed Care Community of Practice (MC-COP) are excited to host the EHR Vendor Fairs: an event for BH and I/DD providers to engage with and learn more about various EHR vendors serving New York. In this packet, you can find summaries of participating vendors along with their contact information.

EHR VENDOR FAIRS

Accumedic 2

Cerner 3

Core Solutions Inc. 4

eVero Corporation 5

Foothold Technology 6

imaServe 7

Medi-EHR 8

Millin Associates, LLC 9

Netsmart Technologies 10

Nextgen Healthcare 11

PrecisionCare Software 12

ProComp Software 13

Streamline Healthcare Solutions 14

TenEleven Group 15

Therap Services 16

List of Participating Vendors

Page 2: EHR VENDOR FAIRS Vendor Document (3).pdf · case management, clinical documentation, e-prescribing, e-labs, business intel-ligence, Mobile (disconnected) functionality, telehealth,

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AccuMed is created for organizations in the behavioral health community, pri-

vate and non-profit, Substance Abuse Centers, Community Health Centers and

Residential Rehab Facilities who work at maximum capacity and want to make

an impact on productivity, while minimizing costs. Our AccuMed Electronic

Medical Records (ONC Stage 2 Certified) system addresses the complexities

you encounter in your financial and clinical program management. With enter-

prise class performance in these key areas, you can focus on your mission of

improving quality treatment for your consumers with the help of our Behavioral

Health EHR Practice Management Software.

BEHAVIORAL HEALTH EHR SOFTWARE FEATURES:

• Comprehensive clinical and administrative program management • Prior ap-

proval and on-line eligibility verification • Compliance with NYS and federal reg-

ulations • Clinical documentation verification • Attendance based billing • Pro-

duce state reporting requirements • Group scheduling • Multi-tier sliding scale •

Detailed intake data collection • Electronic Interfaces to most Labs (outbound &

inbound) • Interfaces to all NYS HIE & RHIOs BEHAVIORAL HEALTH EMR

SOFTWARE BENEFITS • Dramatically shorten reimbursement time, increase

collections • Track current and historical clinical program status; admission,

waiting list, and discharge • Track Treatment Plan and Utilization Review

dates • Consumer assignment to clinician based on credentialing • Eliminate

services rendered to non-covered patients • AccuMed is ready for VBP

Contact: [email protected]

Page 3: EHR VENDOR FAIRS Vendor Document (3).pdf · case management, clinical documentation, e-prescribing, e-labs, business intel-ligence, Mobile (disconnected) functionality, telehealth,

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Cerner is a leading health information technology provider with solutions to

support integrated care across a variety of programs and settings for mental

health and addictions, as well as physical health. Cerner’s Behavioral Health

Solutions are successfully used in numerous behavioral health settings, includ-

ing inpatient, outpatient, IOP/PHP, residential, and state psychiatric facilities.

Staff and clinical teams leverage Cerner’s interactive clinical dashboards, ex-

tensive patient tracking utilities, a library of screening and evaluation tools, as

well as a collection of operational reporting tools to facilitate actively engaging

and managing client populations in a more safe and effective manner. The

Cerner IntegratedTM behavioral health model is an EHR that features multiple

solutions and content packages designed to support clinicians need to provide

individuals with the best care possible. In New York State we partner with sev-

eral organizations that leverage our secure Direct Messaging and HIE connec-

tions to be interoperable with other providers, hospitals and RHIO’s. Our solu-

tions have been in use billing Medicaid, Medicare and a wide variety of com-

mercial payors in New York State for almost 20 years. Please stop by and visit

us.

Contact: [email protected]

Page 4: EHR VENDOR FAIRS Vendor Document (3).pdf · case management, clinical documentation, e-prescribing, e-labs, business intel-ligence, Mobile (disconnected) functionality, telehealth,

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Cx360 is a fully web-based, enterprise Electronic Health Record that provides

end-to-end functionality for Behavioral Health, IDD, substance Use, Child &

Family Services and Government entities. Cx360's deep functionality includes

case management, clinical documentation, e-prescribing, e-labs, business intel-

ligence, Mobile (disconnected) functionality, telehealth, consumer portal and full

revenue cycle management as well as extensive reporting capabilities. Cx360

is currently connected to Healthix (www.healthix.org) with AHRC NYC. Cx360

is used by over 18,000 OPWDD providers as well as several other NY provid-

ers to bill NY state medicaid.

Contact: [email protected]

Page 5: EHR VENDOR FAIRS Vendor Document (3).pdf · case management, clinical documentation, e-prescribing, e-labs, business intel-ligence, Mobile (disconnected) functionality, telehealth,

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eVero provides a practical, reliable and secure framework that allows Health

and Human Services Organizations improve the quality and timeliness of docu-

mentation of care provided, reduces the burden of required reporting, and en-

hances agency capacity for knowledge-based decision-making. With solutions

geared towards I/DD provider agencies, we offer software to support the quality

and compliance documentation needs for Traditional Service Delivery

(digitalAGENCY™), as well as Self-Directed Services (EMPOWER™). eVero

systems are complete with Electronic Visit Verification, and easy to interface

with your connected systems to simplify workflow processes. I/DD Providers of

Traditional and Self-Direction Services alike can be assured that the founda-

tional elements of the software include all of the regulatory, compliance and

quality components incorporated directly from the OPWDD ADMs and other

regulatory guidance. Along with this strong foundation in compliance, the work-

flow engine improves processes across the continuum of care to increase

transparency and efficiency. In collaboration with your billing system, we pre-

pare all claims to ensure all required and supporting documentation is in place,

including eligibility batch checks on a nightly basis, so you can rest easy know-

ing your claims will be paid and you will be audit-ready.

Contact: [email protected]

Page 6: EHR VENDOR FAIRS Vendor Document (3).pdf · case management, clinical documentation, e-prescribing, e-labs, business intel-ligence, Mobile (disconnected) functionality, telehealth,

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Foothold Technology’s AWARDS, is a behavioral healthcare case management

and federally certified EHR with complete billing functionality. Foothold sup-

ports more agencies in New York State than any other behavioral health soft-

ware vendor as well as over 1,000 provider agencies in 28 states, Guam, and

Puerto Rico. We serve the entire behavioral healthcare spectrum includes enti-

ties providing services for intellectual and developmental disabilities, mental

health, alcohol and substance use, homelessness and housing, employment

and training, seniors, veterans, and others. AWARDS has extensive interopera-

bility functionality creating many opportunities for agencies in their communi-

ties. We’re connected with every New York RHIO in our footprint, providing the

ability to send and receive healthcare records, receive alerts about consumers,

and participate in DSRIP projects. We also provide connectivity for E-

Prescribing and Electronic Lab Orders among other use cases. Foothold has

also been at the forefront of the transition to Managed Care in New York State

and we are currently billing MCOs and tracking authorizations. We have experi-

ence billing every MCO currently working in behavioral health in New York

State. We’re also preparing our clients for their fiscal futures in Value Based

Payments and have a Business Intelligence tool, Insights to support our agen-

cies ambitions. Foothold Technology, Inc. is a New York City-based software

company that has been providing EHR software for human service providers

for more than 19 years. We empower agencies with the data management and

reporting capabilities they need to enhance their services and demonstrate

their value to their investors and regulatory entities.

Contact: [email protected]

Page 7: EHR VENDOR FAIRS Vendor Document (3).pdf · case management, clinical documentation, e-prescribing, e-labs, business intel-ligence, Mobile (disconnected) functionality, telehealth,

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imaServe is focused exclusively on New York State Behavioral Health and pro-

vides the perfect blend of vitality, with sophisticated technology, and stability,

with a mature and tested application. The Web based EHR and mobile apps

are comprehensive and easy to use for all your EMR needs, and the backend

billing makes sure you get full reimbursement and comprehensive Revenue Cy-

cle Management. You can document, you can bill, and you can connect with

RHIOS and labs, all in one integrated application.

Contact: [email protected]

Page 8: EHR VENDOR FAIRS Vendor Document (3).pdf · case management, clinical documentation, e-prescribing, e-labs, business intel-ligence, Mobile (disconnected) functionality, telehealth,

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Medi-EHR is a comprehensive cloud based EHR and billing software system.

We have recently partner with Healthix. Medi-EHR has worked directly with be-

havioral health clinics to send claims to New York state Medicaid.

Contact: [email protected]

Page 9: EHR VENDOR FAIRS Vendor Document (3).pdf · case management, clinical documentation, e-prescribing, e-labs, business intel-ligence, Mobile (disconnected) functionality, telehealth,

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Millin Associates is a New York State based electronic billing agency offer-

ing software and services to health and human service agencies within the be-

havioral health and IDD world. The MillinPro billing and RCM software has

been configured specifically to deal with NYS managed care and offers provid-

ers a user-friendly approach to submitting, tracking, reconciling, and reporting

their Medicaid and medicaid Managed Care billing and finances. Our ability to

integrate with the EMR and accounting packages of your agency's preference

makes Millin a popular choice among providers taking a "best-of-breed" ap-

proach. Millin works with over 200 providers in New York State.

Contact: [email protected]

Page 10: EHR VENDOR FAIRS Vendor Document (3).pdf · case management, clinical documentation, e-prescribing, e-labs, business intel-ligence, Mobile (disconnected) functionality, telehealth,

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MyEvolv is an integrated and comprehensive human services electronic health

record and finance management system (all in one) specifically designed for

entities that manage and bill for a wide variety of programs in the health and

human services arena including but not limited to those with behavioral health,

intellectual and developmental disabilities, addiction prevention and treatment

(both residential and outpatient), supportive housing, care coordination and

case management programs. As thought-leaders in the industry with over 50

years- experience, Netsmart is committed to the entire health and human ser-

vices space and has helped shape policy and data standards from the begin-

ning marked by the CMHC Act of 1967. In addition, Netsmart was the first

healthcare technology provider to connect to NY HIEs and RHIOS, had the first

EHR in the industry to become ARRA certified for meaningful use, and the first

behavioral health EHR to attain the latest ONC 2015 certification in the indus-

try. Lastly, Netsmart invests significant resources to lobby and promote aware-

ness for health and human services and is a consistent top Black Book Awards

earner for the categories; Behavioral Health solutions, Care Coordination and

Client Satisfaction. Netsmart knows and understands the New York market ex-

tremely well and has supported hundreds of organizations as our clients’ strate-

gic partner, investing in the development of new and dynamic technologies to-

day that will be required for tomorrow’s needs, solving real-world challenges

side-by-side with our clients.

Contact: [email protected]

Page 11: EHR VENDOR FAIRS Vendor Document (3).pdf · case management, clinical documentation, e-prescribing, e-labs, business intel-ligence, Mobile (disconnected) functionality, telehealth,

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NextGen Healthcare is a leading provider of multi-disciplinary, integrated

healthcare solutions. In pursuit of our mission to empower the transformation of

behavioral health, we provide innovative technology-based solutions that help

our clients succeed while they are managing more complexity and assuming

greater financial risk. Our clients span the behavioral health from community

mental health centers to large multi-state organizations providing medical, be-

havioral and dental services. We have fully integrated our solutions so that our

clients are able to provide their patients with comprehensive services utilizing a

single platform. The NextGen Behavioral Health Suite provides comprehensive

behavioral health treatment tools and capabilities for clients who provide any

degree of behavioral health services including outpatient, residential and inpa-

tient behavioral health services in individual & family services, outpatient care

centers, residential detox facilities and public health and more. The NextGen

software allows clients to document medical and behavioral services using one

system; saving time, money, and staff from managing disparate systems. It of-

fers a feature-rich billing system that accommodates all the complex billing re-

quirements in Behavioral Health in addition to providing many built-in productiv-

ity tools which improve efficiency and lower A/R. We provide numerous utility

tools such as ASAM Continuum, electronic medication administration record

(eMAR), bed board and NextPen enabled content. Additionally, our highly in-

teroperable platform allows ambulatory practices to thrive in complex, hetero-

geneous environments where frictionless data exchange is critical.

NextGen Healthcare has integrated with the following New York RHIO/

HIE: HealtheConnections, HealtheLink, Healthix, HIXNY, Bronx RHIO, GR

RHIO, and NYCIG.

Contact: [email protected]

Page 12: EHR VENDOR FAIRS Vendor Document (3).pdf · case management, clinical documentation, e-prescribing, e-labs, business intel-ligence, Mobile (disconnected) functionality, telehealth,

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PrecisionCare has been providing a comprehensive EHR solution of stream-

lined documentation and compliance protection to NY Human Services agen-

cies for the past 20 years. PrecisionCare has vast experience working with

NYS OPWDD and OMH provider communities, and an in-depth understanding

of the state’s services and regulatory requirements. PrecisionCare’s user-

friendly, web-based software system is easily adaptable to meet new demands

and to interface with other products, vendors and databases. While we do not

offer a solution for billing, PrecisionCare interfaces seamlessly with Millin and

FundEZ. PrecisionCare offers a RHIO interface and currently has 21 provider

organizations connected to the Rochester, HEALTHeLINK, HIXNY, Healthix

and HealtheConnections RHIOs. PrecisionCare is currently being utilized by 90

NYS based provider organizations that bill NYS Medicaid for ID/D and BH Ser-

vices. PrecisionCare offers full support for the full spectrum of NYS ID/D and

BH services including but not limited to Adult HCBS, Children HCBS, CFTSS,

Children’s Waiver, Residential, Day Services, Peer Support Programs, Case

Management, Grant based programs, Employment Services, Individual Thera-

pies, Clinics, Preschool, Self Directed Services, Residential Habilitation, Com-

munity Habilitation, Prevocational Services, Day Habilitation, Pathway to Em-

ployment, Supported Employment, Access-VR, Respite, Intermediate Care Fa-

cilities, Day Treatment, Behavior Support, Nursing and Medical, and Incident

and Investigations Management. PrecisionCare offers the following modules in

addition to those that directly support services: Attendance Tracking, Conflict

Checking, Medication tracking, Monthly Notes and Reviews, The Life Plan and

CCO interface, QS1 pharmacy interface, Medical event tracking, Authorization

tracking, Personal Outcome measures, Human Resources, Training tracking

and Development tracking.

Contact: [email protected]

Page 13: EHR VENDOR FAIRS Vendor Document (3).pdf · case management, clinical documentation, e-prescribing, e-labs, business intel-ligence, Mobile (disconnected) functionality, telehealth,

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CATT from ProComp Software is a robust, full-featured, integrated solution for

behavioral health practice management. CATT is designed to be the right tool

for any job. CATT’s out of the box functionality is designed to cover virtually any

need. At the same time, our open architecture and the ability to customize al-

lows for almost limitless possibilities. ProComp Software has been automating

Behavioral Health agencies & private practices for over 35 years. Our staff

learn & adjust with the industry’s demands. With input from our customers, we

strive to improve our products & services enabling our clients to provide the

best possible care with the least amount of obstacles. We're not just a vendor,

but a partner to help you manage your electronic software technology. We have

not had the pleasure of working with providers in the New York area. However,

we feel that our solid technology and outstanding customer service would make

a great addition to any provider looking to adopt new technology.

Contact: [email protected]

Page 14: EHR VENDOR FAIRS Vendor Document (3).pdf · case management, clinical documentation, e-prescribing, e-labs, business intel-ligence, Mobile (disconnected) functionality, telehealth,

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Streamline Healthcare Solutions, LLC (Streamline) has been offering the most

flexible and user-friendly web-based software exclusively to the Health and Hu-

man Services marketplace for sixteen (16) years. Streamline’s Meaningful Use

certified, state-of-the-art SmartCareEHRTM (SmartCare) Platform is the only

web-based application on the market that provides functionality for all levels of

care with a common interface and process flow for all members of a client’s

care management team. SmartCare is a comprehensive system that maintains

clear and effective documentation and incorporates all critical billing functions.

SmartCare supports clinical, administrative, and financial functions; and offers

robust billing capabilities that align with value-based payment initiatives, and

has a powerful data warehouse with business intelligence capabilities. Stream-

line’s customer base consists of multifaceted Health and Human Services or-

ganizations providing multiple levels of care. We support over 80 organizations

across 26 states, including New York State, with 40,000 end users. Streamline

has contracted with and is currently implementing the New York State Office of

Alcoholism and Substance Abuse Services (OASAS), Four Winds Hospitals,

and Andrus. OASAS is scheduled to go-live December 1, 2019, and Four

Winds on March 1, 2020.

Streamline contracted with Andrus in September 2019; their go-live date will be

scheduled. Streamline is able to provide an EHR with a full catalog of New York

State required reporting and functionality. SmartCare can dynamically support

you today and your changing health care and health information needs in the

future, while providing strong customer service and support.

Contact: [email protected]

Page 15: EHR VENDOR FAIRS Vendor Document (3).pdf · case management, clinical documentation, e-prescribing, e-labs, business intel-ligence, Mobile (disconnected) functionality, telehealth,

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TenEleven Group is New York based software and services company, focused

on providing solutions for health and human services agencies to manage their

end-to-end business process from intake to outcomes. Our commitment to our

customers is to provide the guidance and technology support necessary to

thrive in a performance-based payment system. Thousands of users in hun-

dreds of offices located in NYS use electronic clinical record (eCR™) to man-

age a variety of behavioral health service types from inpatient, to outpatient, to

home- and community-based services, to Medication Assisted Treatment and

more. eCR is an all in one EHR solution supporting all your clinical documenta-

tion, billing, and reporting needs. TenEleven runs 30+ programs/modalities

across 100+ different organizations in New York State. Existing functionality

includes OASAS and NYSCRI form sets, automated PAS and PCS submission,

connection to NYS RHIOS (ex. HEALTHeLINK, Healthix, HixNY, HEALTHe-

CONNECTIONS, Rochester RHIO, etc.). OMH and OASAS canned reports are

available as well as all of the logic built in to meet these regulatory bodies com-

pliance standards. To learn more about TenEleven, visit www.10e11.com. You

can also follow us on social media via Facebook, Twitter, LinkedIn or Google+.

Contact: [email protected]

Page 16: EHR VENDOR FAIRS Vendor Document (3).pdf · case management, clinical documentation, e-prescribing, e-labs, business intel-ligence, Mobile (disconnected) functionality, telehealth,

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Therap Services is a comprehensive web based, electronic documentation and

billing system for ID/DD providers that is secure and HIPAA compliant. Therap

Services currently interfaces with NYS Regional Health Information Organiza-

tions (RHIOs) in both Rochester and Buffalo, and is in the process of setting up

interfaces with the other RHIOs throughout NYS. Therap Services is a full EHR

solution, offering both documentation, record keeping, and reporting, as well as

billing through NYS Medicaid and MCOs in NY.

Contact: [email protected]

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NOTES

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NOTES