EGOVERNANCE गति� IN RAJASTHAN

ENSURING GOVERNANCE THROUGH ACCOUNTABILITY, TRANSPARENCY AND INNOVATION IN THE STATE

BEST PRACTICES AND INNOVATIONSSONIA CHATURVEDI & RAJEEV GUJRAL

DEPARTMENT OF INFORMATION TECHNOLOGY & COMMUNICATION, GOVERNMENT OF RAJASTHAN

गति� – THE PACE OF RAJASTHAN

• Rajasthan - One of the most progressive in eGovernance

• The only state with• an entire state wide eGovernance Framework and Architecture implemented

• End to end Intelligent Middleware Enterprise Service Bus – Raj Sewa Dwaar

• End to end Document Management System implemented – Raj eVault

• customized QR and photo enabled Digital Signature Mechanism – Raj eSign

• End to end enterprise web content management platform – Raj AEM

• Centralized GIS Platform – Raj Dharaa

• End to end centralized benefits transfer and financial inclusion platform – Bhamashah

• End to end GPS Monitoring and Biometric Attendance Platform – RAAS

• End to end centralized Grievance Redressal System – Raj Sampark

• Many more one of its kind eGovernance implementations ensuring गति� .

THE CONCEPT OF गति� IN RAJASTHAN

Optimum combination of centralized platforms and decentralized implementation

• Sectorial Applications instead of departmental applications – Governance

• End to end monitoring of service delivery, benefits transfers, office management – Accountability

• Centralized Document Management System with public Access – Transparency

• All applications and services on centralized ESB with open access to private and public – Innovation

SERVICE DELIVERY

• eMitra• Rajasthan Sampark• Bhamashah• ePDS• School Education• Web Portals

OFFICE AUTOMATION AND ACCOUNTABILITY

• Raj eOffice• Rajasthan Accountability Assurance System• Raj Dharaa• CMIS• Development Centre

IT INFRASTRUCTURE

• Raj Net• Raj VC• Soft VC• RSDC

RAJASTHAN SAMPARKPUBLIC GRIEVANCE REDRESSAL

RAJASTHAN SAMPARK• Features

• Portal with grievance redressal workflow, SMS integration, GIS linked Inspections/visits

• Reality check functionality for disposed State, Provision to collect feedbacks• Integration with Call Center & Mobile Application

• Status• Web Portal has been deployed

(www. sampark.rajasthan.gov.in)

• Around 4 lakhs grievances registered and around 3.28 lakhs have been disposed

• Reality Check Module – Under Testing

BHAMASHAHEMPOWERING WOMEN

REFORM BENEFIT DELIVERY MECHANISM

BHAMASHAH• Features

• Transfer all cash benefits electronically to bank account of the beneficiaries of the state

• Provide all non-cash benefits/services directly to biometric authenticated beneficiaries

• Check on the leakage of benefit transfer to beneficiaries

• Financial Inclusion and Banking service near the doorsteps of the residents

• Establish State Resident Data Hub

• Technology• Application Software using J2EE architecture

• IBM PureApp – Websphere Application Server

• Oracle Exadata as Database

• IBM FileNET and SAS & IBM Master Data Management tools

BHAMASHAH

• Status• Enrolment Camps inaugurated by Hon’ble CM on 15th August

2014 and more than 72 lakhs family enrolments and more than 231 lakh person enrolments completed

• Bhamashah Card Distribution and DBT launched by Hon’ble Chief Minister in December 2014

• Seeding of Bhamashah Id in Pension, Public Distribution System and NREGA Database is under progress and Integration with PDS is under implementation

E-PDS IN RAJASTHANDELIVERY OF BENEFITS THROUGH BENEFICIARY VALIDATION BY BHAMASHAH / AADHAAR

EPDS• Features

• Identification/ validation of the beneficiary through its biometric available at CIDR (Aadhaar)

• Provide a light weight Hand held Point of Sale (PoS) devices to the fair price shop owners which uses GPRS connectivity

• Stopping / avoiding Proxy Withdrawals by linking with Bhamashah Id/ Aadhaar

• Addressing diversions and leakages

• Technology• Linux based Point of Sales (Handheld devices)

• Web Services for transferring data

RAJASTHAN SCHOOL EDUCATION PORTAL (AN ELEARNING SOLUTION FOR SCHOOLS)

WEB BASED CONTENT REPOSITORY FOR STUDENTS ON THE SYLLABUS OF RAJASTHAN BOARD

RAJASTHAN SCHOOL EDUCATION PORTAL • Features

• Updated contents as per the syllabus of Rajasthan Board available on Web

• Freely available content to students and option for both online viewing or downloading, storing and viewing offline

• Facility for teachers to create, review and publish content on the solution

• Good Quality Content including option for development and aggregation, management of Contents

• Accessible on different client devices like PC, Laptop, Smartphones, Tabs etc.

• Technology• Open source Product developed on Java Technology

• Open source Content Management Solution and Industry standard Streaming Server

RAJNETCONNECTIVITY UPTO GRAM PANCHAYATS

RAJNET• Features

• Shall be an umbrella network also connected with existing networks like

• RajSWAN (33 District Collectorates, 240 Block head quarters and 3500 Govt Offices)

• SecLAN (48 Govt. offices located in Jaipur city)

• Multi modal connectivity like VSAT, Captive OFC, RF and terrestrial connectivity

• Monitored through a Centralized Integrated Network Operating Centre

• Integrated Enterprise Management System (EMS) for user assistance and ticket management

• Technology• Centralized Enterprise Management Solution of HP

• VSAT technology from Gilat

• Switches from CISCO

VIDEO CONFERENCE FACILITY IN RAJASTHAN (RAJVC) ROOM BASED VIDEO CONFERENCE FACILITY AT DISTRICT COLLECTORATE AND BLOCK LEVEL OFFICE (PANCHAYAT SAMIITI)

RAJ VC• Features

• Multi Level Video Conferencing (State, District and Block)

• Technology: CISCO HD Video Conferencing Equipment

• Current Status• 300 locations are operational since October 1st, 2014

• Work Orders placed for remaining 47 blocks and 7 offices.

• Approval accorded by the 20th APEX committee meeting dated 25-03-2013, for setting up of video conference facility at block/tehsil level and for extension to newly created 47 blocks in 25th apex meeting dated 14-05-2015

SOFTWARE BASED VIDEO CONFERENCE (SOFT VC)VIDEO CONFERENCE FACILITY UPTO GRAM PANCHAYAT LEVEL

SOFT VC• Features

• Shall ride on the RajNet and RajSWAN network established upto Gram Panchayat.

• Shall be integrated with Hardware VC established at District Collectorate and Block level office (Panchayat Samitis)

• Less Bandwidth and no Client Software Requirement

• The VC endpoint shall be a generic PC with multimedia capability.

• Minimum manpower for execution, operation & maintenance shall be provisioned for a period of 5 years.

• Technology• One server at each district, capable of catering to 500 nos. of concurrent users

and facility to broadcast to 10,000 simultaneous users

• Complete end to end solution from People Link

RAJASTHAN STATE GEO-SPATIAL DATA INFRASTRUCTURE (RSSDI) AND UNIFIED GIS PORTAL

UNIFIED GIS PLATFORM AND DECISION SUPPORT SYSTEM OF GEOSPATIAL DATA

(RSSDI) AND UNIFIED GIS PORTAL• Features

• Unified Platform for depicting various layers and hosting GIS based applications

• Identification of underground utilities like drinking water pipelines, sewerage lines etc.

• Collect spatial and non-spatial attribute data for various State Infrastructure, Public / Private Assets and Point of Interest

• LiDAR Scanning and 3D modeling of selected heritage monuments / structures like Hawa Mahal, Jantar Mantar, Albert Hall, City Palace-Jaipur and City Place-Udaipur, 7 Gates of Walled City etc.

• Technology• ArcGIS product suite and Application development services from ESRI

• Satellite Image to be procured from ISRO - NRSC

• GIS Survey from ADCC for capturing Govt. assets, POIs, Landbase etc.

• Autodesk software platform and 3D Modeling services

• Image processing software from Intergraph

CHIEF MINISTER INFORMATION SYSTEM (CMIS)PROVIDING TIMELY AND ACCURATE INFORMATION TO HON'BLE CM AND SENIOR MOST GOVERNMENT OFFICIALS ON ANYWHERE - ANY TIME BASIS

CMIS

• Features• Single Sign-on for the application modules and integration with GIS

• Development of new modules in an integrated manner in Axpert platform

• Technology• Axpert Platform

• .Net based Application

STATE DATA CENTERPROVIDING A COMMON INFRASTRUCTURE TO THE STATE TO CATER TO THE E-GOVERNANCE APPLICATIONS

RSDC• Genesis

• First Data Center was set up in 2005 since then the requirement of computing power, network and storage space have increased tremendously

• Features• Project to augment State Data Center with capacity of 80 racks from existing 22

Racks has been initiated

• More than 150 websites and more than 300000 transactions are being added on daily basis

• Compute power, network and storage space shall be provided to new IT initiatives like Rajasthan Sampark, GIS, Bhamashah, Video Conferencing, RajNET

DEVELOPMENT AND MAINTENANCE OF WEBSITESRESTRUCTURING OF THE WEBSITES, WEB PORTALS AND WEB APPLICATIONS OF GOVERNMENT DEPARTMENTS/ ORGANIZATIONS/ DISTRICTS ACROSS RAJASTHAN

DEVELOPMENT AND MAINTENANCE OF WEBSITES• Features• Standardization of Website/ Portals/ Web Application• Availability, Accessibility and Responsiveness of

Websites/ Portals • Enterprise Web Content Management and Centralized

deployment

• Technology• Enterprise Web Content Management

E-MITRAMULTI-MODAL SERVICE DELIVERY PLATFORM OFFERING WIDE RANGE OF G2C & B2C SERVICES TO THE RESIDENTS OF THE STATE CLOSE TO THEIR DOORSTEPS

E-MITRA

• Features• Centralised web based online eMitra application, deployed at

RSDC

• Offering more than 130 services

• More than 25000 IT-integrated points of service delivery (eMitra kiosks in urban & rural areas)

• 7000 Kiosks shifted at ASKs, 4000 Kiosks working as BC, 6000 kiosks are Micro ATM enabled

• Online Accounting system- real time fund transfers, online reconciliation for stakeholders, commission payout to kiosk owners in their ewallets.

RAJ E-OFFICEENHANCE OFFICE PRODUCTIVITY AND STREAMLINING INTERNAL PROCESSES

RAJ E-OFFICE

• Features• Application of state-of-the-art technology, e.g. Cloud, Mobile

Applications etc.

• Focus on integration as opposed to current applications and tools in silos specific to a department/ district/ office/ section

• Decision Support System beyond simplistic approach of post-facto decision

• Dashboards, e-Forms, e-Vault and virtual dropbox

Raj e-Office Components

RAJASTHAN ACCOUNTABILITY ASSURANCE SYSTEM

ACCOUNTABILITY AND REAL TIME MONITORING COVERING REAL TIME GPS SOLUTION ON A COMMON PLATFORM

RAAS

• Features• Real time integrated GPS Tracking of Vehicles• Mobile Application for GPS Tracking• Integrated Security Application• Detailed Analytical Reporting of vehicle usage

KEY TO गति�

• Judicious centralization and decentralization to ensure maximum efficiency• Integrated, Fully interoperable systems with complete flexibility and

integration with legacy systems• Open Standarads, Authenticated APIs/JSON/REST for connectivity through

middleware ESB• Integrated service delivery, benefits transfer and grievance redressal• Multimodal multichannel availability of Government to People• No dependence on OFC/Computer/IT Literacy for connecting to

Government• from Rural to Urban implementation approach – till the last mile

“गति�” मान भार� "गति�" मान रजस्थान

Thank You