4
Benefits Efficient Learning Online medical education increases access to information. Cost Saving Online education offers savings over instructor led training. Proven Effective King County EMS Online has an 8-year history with over 12,000 participants. Simple Schedule 24 hour a day online education availability, individually accessible. Compliance tools and support Training supervisors will appreciate the online recordkeeping and support tools; technical assistance available. King County Emergency Medical Services Division Emergency Medical Dispatch Program Students and training supervisors appreciate the flexibility of using EMS Online. Paramedics, EMTs and Emergency Medical Dispatchers can complete their continuing education online: Individual access is secure for learning and testing Interactive diagrams and instructional activities Adobe “Flash Media” embedded video lessons Internet EMS research links for independent research “Ask the Doc” email your question to an emergency physician Technical support available by phone or email Training and exam results are tracked in an online report that is available to participants and training supervisors Interactive Continuing Education for Emergency Medical Dispatchers EMS Online is produced and developed by the King County EMS Division, BLS Training Section. EMD module training content is created by Cleo Subido and John Jerin. EMS Online Training______________ Helping you become the best through training and education EMS Online EMS Online offers Dispatchers interactive continuing education

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Page 1: Efficient continuing education

KKiinngg CCoouunnttyy EEMMSS OOnnlliinnee && EEmmeerrggeennccyy MMeeddiiccaall DDiissppaattcchh PPrrooggrraamm

Benefits

Efficient Learning

Online medical education increases access to information.

Cost Saving Online education offers savings over instructor led training.

Proven Effective

King County EMS Online has an 8-year history with over 12,000 participants.

Simple Schedule

24 hour a day online education availability, individually accessible.

Compliance tools and

support

Training supervisors will appreciate the online recordkeeping and support tools; technical assistance available.

King County Emergency Medical Services Division Emergency Medical Dispatch Program

Students and training supervisors appreciate the flexibility of using

EMS Online. Paramedics, EMTs and Emergency Medical Dispatchers

can complete their continuing education online:

Individual access is secure for learning and testing

Interactive diagrams and instructional activities

Adobe “Flash Media” embedded video lessons

Internet EMS research links for independent research

“Ask the Doc” email your question to an emergency physician

Technical support available by phone or email

Training and exam results are tracked in an online report that is

available to participants and training supervisors

Interactive Continuing Education for Emergency Medical Dispatchers

EMS Online is produced and developed by the King County EMS Division, BLS Training Section. EMD module training content is created by Cleo Subido and John Jerin.

EMS Online Training______________

Helping you become the best through training and education

EMS Online

EMS Online offers Dispatchers interactive continuing education

Emergency Medical Dispatch Program

SSeeaattttllee//KKiinngg CCoouunnttyy DDeeppaarrttmmeenntt ooff PPuubblliicc HHeeaalltthh EEmmeerrggeennccyy MMeeddiiccaall SSeerrvviicceess DDiivviissiioonn ~~ EEmmeerrggeennccyy MMeeddiiccaall DDiissppaattcchh PPrrooggrraamm

440011 55tthh AAvveennuuee SSuuiittee –– 11220000 •• SSeeaattttllee,, WWAA 9988110044 •• 220066--229966--44669933

http://www.metrokc.gov/health/ems/emdprogram.htm

CClleeoo SSuubbiiddoo,, EEMMDD PPrrooggrraamm MMaannaaggeerr LLiinnddaa CCuulllleeyy,, CCoommmmuunnttyy PPrrooggrraammss SSeeccttiioonn MMaannaaggeerr CClleeoo..SSuubbiiddoo@@kkiinnggccoouunnttyy..ggoovv LLiinnddaa..CCuulllleeyy@@kkiinnggccoouunnttyy..ggoovv 220066--226633--88663366 220066--226633--88556677

Dispatch Modules(two modules added each year)

CME0520 — Pediatric Emergencies CME0608 — Telephone CPR CME0617 — Infectious Disease EMD CME0707 — Anatomy and Physiology CME0814 — Overdose and Poisoning CME1618 — Stroke/Seizure - DLOC CME1720 — EMD SICK/NOT SICK CME1914 — Decreased LOC

Downloads ______________________________

Guidelines & Standing Orders 2006, 2007, 2008 Courses (.ppt & .pdf) Instructor Materials Skills Checklists Resuscitation Outcome Consortium Info. Forms Dispatch Lessons New CPR Guidelines

In 1990, the King County Emergency Medical Services Division developed and implemented a new Emergency Medical Dispatch (EMD) program for King County, Washington. This program includes medically approved emergency medical dispatch triage guidelines for telecommunicators, a comprehensive EMD training program, quality improvement measures and ongoing research. The Criteria Based Dispatch guidelines are an internationally recognized innovative approach to emergency medical dispatching. These guidelines have been implemented in a number of jurisdictions in the United States, United Kingdom, Sweden, Finland, Norway, and Israel and are available for use by other jurisdictions via alicensing agreement with the King County Emergency Medical Services Division. These EMD guidelines have resulted in a more effective and efficient use of emergency medical service resources, particularly paramedic (ALS) services in King County.

Page 2: Efficient continuing education

King County EMS Online - Emergency Medical Dispatch King County EMS Online - Emergency Medical Dispatch

Online Education Features

“By training through EMS online we have the flexibility to train our staff 7 days a week, 24 hours a day. This has reduced the impact of staffing issues and overtime since we do not have to juggle schedules or require staff to come in for training classes on their time off.” Yvonne Carslay, Training Coordinator, Valley Com

Ask The Doc Paramedics, EMT’s and EMD’s (Emergency Medical Dispatchers) registered with EMS Online are welcome to pose any EMS related question. One of the physicians below will answer your question.

“EMS online is great, it allows the employee to work at a pace they are comfortable with”.

Melinda Kometti, Supervisor, Valley Com

Audio Read Text & Case Files

Basic Life Support video clips via high

speed Internet

Dr. Mickey Eisenberg Medical Director

King County EMS

Dr. Tom Rea Medical Director

King County Medic One

Dr. Peter Kudenchuk EMS Medical Director

ROC Study Coordinator

“King County EMS Online courses have received excellent reviews from our call takers and dispatchers. The lessons are clear, concise, and contain real life examples that are very helpful. Our staff has said thank you more than once.”

Deb Welsh, �Assistant Director Skagit (County) 911

Dr. Michael Copass Medical Director – Seattle Medic One

Director – Paramedic Training

Interactive Diagrams

Name this part

Name this part

Name this part

Name this part

Name this part

Name this part

Name this part Name this part

Name this part Alveoli

Diaphram

Larynx Trachea

Epiglottis

Pharynx Lung

Bronchus

Nasal passages

Bronchioles Alveoli Alveoli

Show Answers Reset

Correct

Structures of the Respiratory System

Identify the structures by dragging each label to its respective location.

“I would highly recommend EMS Online for EMD because it is so easy to use, extremely interactive and provides the student with an in-depth view of the topic. I have received positive feedback from our employees, plus it has reduced overtime because the students can complete the modules during work time. King County has been fantastic to work with!”

Jody Borden, Communications Supervisor and CBD InstructorSoutheast Communications (Benton County, Washington)

Decreased Level of Consciousness Stroke

A stroke occurs when a blood vessel in the brain bursts or is clogged by a blood clot or mass that deprives part of the brain of blood and oxygen. Nerve cells in the affected area die within minutes without oxygen and the patient loses control of related body functions.

There are two main types of stroke. Ischemic stroke is caused by blockage of a blood vessel. Hemorrhagic stroke is caused by bleeding from a damaged blood vessel.

Back Next

Ischemic Stroke Hemorrhagic Stroke

Contact: Tech Support

Both types of stroke interrupt circulation of oxygenated blood to the brain and central nervous system. You cannot tell the difference between ischemic and hemorrhagic stroke in the field. Warning signs of stroke include sudden onset of:

Numbness or weakness of the face, arm or leg, especially on one side of the body Confusion, trouble speaking or understanding Difficulty with vision in one or both eyes Difficulty walking, dizziness, loss of balance or coordination Severe headache with no known cause

EXERCISE Listen to the recorded call then answer the question that follows.

EMS Online Home

Introduction

Intro Terms Nervous System What Keeps Us Awake Levels of Consciousness LOC in Children

Causes Sudden Changes in LOC Head Injury Assault Overdose Poisoning Diabetes Head Bleed Shock Stroke Seizure

Pre-Arrival Instructions Pre-Arrival Instructions Head/Neck Overdose/Poisoning Diabetic Unconscious Trauma/Assault Seizure Stroke

Summary & Exams Summary Practice Exam

EMS Online Helping you become the best through training and education

Audio

L di 75% Loading 75%

Page 3: Efficient continuing education

King County EMS Online - Emergency Medical Dispatch King County EMS Online - Emergency Medical Dispatch

Online Education Features

“By training through EMS online we have the flexibility to train our staff 7 days a week, 24 hours a day. This has reduced the impact of staffing issues and overtime since we do not have to juggle schedules or require staff to come in for training classes on their time off.” Yvonne Carslay, Training Coordinator, Valley Com

Ask The Doc Paramedics, EMT’s and EMD’s (Emergency Medical Dispatchers) registered with EMS Online are welcome to pose any EMS related question. One of the physicians below will answer your question.

“EMS online is great, it allows the employee to work at a pace they are comfortable with”.

Melinda Kometti, Supervisor, Valley Com

Audio Read Text & Case Files

Basic Life Support video clips via high

speed Internet

Dr. Mickey Eisenberg Medical Director

King County EMS

Dr. Tom Rea Medical Director

King County Medic One

Dr. Peter Kudenchuk EMS Medical Director

ROC Study Coordinator

“King County EMS Online courses have received excellent reviews from our call takers and dispatchers. The lessons are clear, concise, and contain real life examples that are very helpful. Our staff has said thank you more than once.”

Deb Welsh, �Assistant Director Skagit (County) 911

Dr. Michael Copass Medical Director – Seattle Medic One

Director – Paramedic Training

Interactive Diagrams

Name this part

Name this part

Name this part

Name this part

Name this part

Name this part

Name this part Name this part

Name this part Alveoli

Diaphram

Larynx Trachea

Epiglottis

Pharynx Lung

Bronchus

Nasal passages

Bronchioles Alveoli Alveoli

Show Answers Reset

Correct

Structures of the Respiratory System

Identify the structures by dragging each label to its respective location.

“I would highly recommend EMS Online for EMD because it is so easy to use, extremely interactive and provides the student with an in-depth view of the topic. I have received positive feedback from our employees, plus it has reduced overtime because the students can complete the modules during work time. King County has been fantastic to work with!”

Jody Borden, Communications Supervisor and CBD InstructorSoutheast Communications (Benton County, Washington)

Decreased Level of Consciousness Stroke

A stroke occurs when a blood vessel in the brain bursts or is clogged by a blood clot or mass that deprives part of the brain of blood and oxygen. Nerve cells in the affected area die within minutes without oxygen and the patient loses control of related body functions.

There are two main types of stroke. Ischemic stroke is caused by blockage of a blood vessel. Hemorrhagic stroke is caused by bleeding from a damaged blood vessel.

Back Next

Ischemic Stroke Hemorrhagic Stroke

Contact: Tech Support

Both types of stroke interrupt circulation of oxygenated blood to the brain and central nervous system. You cannot tell the difference between ischemic and hemorrhagic stroke in the field. Warning signs of stroke include sudden onset of:

Numbness or weakness of the face, arm or leg, especially on one side of the body Confusion, trouble speaking or understanding Difficulty with vision in one or both eyes Difficulty walking, dizziness, loss of balance or coordination Severe headache with no known cause

EXERCISE Listen to the recorded call then answer the question that follows.

EMS Online Home

Introduction

Intro Terms Nervous System What Keeps Us Awake Levels of Consciousness LOC in Children

Causes Sudden Changes in LOC Head Injury Assault Overdose Poisoning Diabetes Head Bleed Shock Stroke Seizure

Pre-Arrival Instructions Pre-Arrival Instructions Head/Neck Overdose/Poisoning Diabetic Unconscious Trauma/Assault Seizure Stroke

Summary & Exams Summary Practice Exam

EMS Online Helping you become the best through training and education

Audio

L di 75% Loading 75%

Page 4: Efficient continuing education

KKiinngg CCoouunnttyy EEMMSS OOnnlliinnee && EEmmeerrggeennccyy MMeeddiiccaall DDiissppaattcchh PPrrooggrraamm

Benefits

Efficient Learning

Online medical education increases access to information.

Cost Saving Online education offers savings over instructor led training.

Proven Effective

King County EMS Online has an 8-year history with over 12,000 participants.

Simple Schedule

24 hour a day online education availability, individually accessible.

Compliance tools and

support

Training supervisors will appreciate the online recordkeeping and support tools; technical assistance available.

King County Emergency Medical Services Division Emergency Medical Dispatch Program

Students and training supervisors appreciate the flexibility of using

EMS Online. Paramedics, EMTs and Emergency Medical Dispatchers

can complete their continuing education online:

Individual access is secure for learning and testing

Interactive diagrams and instructional activities

Adobe “Flash Media” embedded video lessons

Internet EMS research links for independent research

“Ask the Doc” email your question to an emergency physician

Technical support available by phone or email

Training and exam results are tracked in an online report that is

available to participants and training supervisors

Interactive Continuing Education for Emergency Medical Dispatchers

EMS Online is produced and developed by the King County EMS Division, BLS Training Section. EMD module training content is created by Cleo Subido and John Jerin.

EMS Online Training______________

Helping you become the best through training and education

EMS Online

EMS Online offers Dispatchers interactive continuing education

Emergency Medical Dispatch Program

SSeeaattttllee//KKiinngg CCoouunnttyy DDeeppaarrttmmeenntt ooff PPuubblliicc HHeeaalltthh EEmmeerrggeennccyy MMeeddiiccaall SSeerrvviicceess DDiivviissiioonn ~~ EEmmeerrggeennccyy MMeeddiiccaall DDiissppaattcchh PPrrooggrraamm

440011 55tthh AAvveennuuee SSuuiittee –– 11220000 •• SSeeaattttllee,, WWAA 9988110044 •• 220066--229966--44669933

http://www.metrokc.gov/health/ems/emdprogram.htm

CClleeoo SSuubbiiddoo,, EEMMDD PPrrooggrraamm MMaannaaggeerr LLiinnddaa CCuulllleeyy,, CCoommmmuunnttyy PPrrooggrraammss SSeeccttiioonn MMaannaaggeerr CClleeoo..SSuubbiiddoo@@kkiinnggccoouunnttyy..ggoovv LLiinnddaa..CCuulllleeyy@@kkiinnggccoouunnttyy..ggoovv 220066--226633--88663366 220066--226633--88556677

Dispatch Modules(two modules added each year)

CME0520 — Pediatric Emergencies CME0608 — Telephone CPR CME0617 — Infectious Disease EMD CME0707 — Anatomy and Physiology CME0814 — Overdose and Poisoning CME1618 — Stroke/Seizure - DLOC CME1720 — EMD SICK/NOT SICK CME1914 — Decreased LOC

Downloads ______________________________

Guidelines & Standing Orders 2006, 2007, 2008 Courses (.ppt & .pdf) Instructor Materials Skills Checklists Resuscitation Outcome Consortium Info. Forms Dispatch Lessons New CPR Guidelines

In 1990, the King County Emergency Medical Services Division developed and implemented a new Emergency Medical Dispatch (EMD) program for King County, Washington. This program includes medically approved emergency medical dispatch triage guidelines for telecommunicators, a comprehensive EMD training program, quality improvement measures and ongoing research. The Criteria Based Dispatch guidelines are an internationally recognized innovative approach to emergency medical dispatching. These guidelines have been implemented in a number of jurisdictions in the United States, United Kingdom, Sweden, Finland, Norway, and Israel and are available for use by other jurisdictions via alicensing agreement with the King County Emergency Medical Services Division. These EMD guidelines have resulted in a more effective and efficient use of emergency medical service resources, particularly paramedic (ALS) services in King County.