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Effective Problem Solving and Root Cause Identification Jason Digance, Airworthiness Surveyor CAA AW Seminar Derby, 14 th October 2019

Effective Problem Solving and Root Cause Identification · CAAi have completed 2 open courses for industry and a bespoke course, with more to follow ..….. Perspective dates to be

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Page 1: Effective Problem Solving and Root Cause Identification · CAAi have completed 2 open courses for industry and a bespoke course, with more to follow ..….. Perspective dates to be

Effective Problem Solving andRoot Cause Identification

Jason Digance, Airworthiness Surveyor

CAA AW Seminar Derby, 14th October 2019

Page 2: Effective Problem Solving and Root Cause Identification · CAAi have completed 2 open courses for industry and a bespoke course, with more to follow ..….. Perspective dates to be
Page 3: Effective Problem Solving and Root Cause Identification · CAAi have completed 2 open courses for industry and a bespoke course, with more to follow ..….. Perspective dates to be

Working with Industry

Page 4: Effective Problem Solving and Root Cause Identification · CAAi have completed 2 open courses for industry and a bespoke course, with more to follow ..….. Perspective dates to be

The Route Map to Success

Page 5: Effective Problem Solving and Root Cause Identification · CAAi have completed 2 open courses for industry and a bespoke course, with more to follow ..….. Perspective dates to be

Flow Chart

Page 6: Effective Problem Solving and Root Cause Identification · CAAi have completed 2 open courses for industry and a bespoke course, with more to follow ..….. Perspective dates to be

Following the Process

Page 7: Effective Problem Solving and Root Cause Identification · CAAi have completed 2 open courses for industry and a bespoke course, with more to follow ..….. Perspective dates to be
Page 8: Effective Problem Solving and Root Cause Identification · CAAi have completed 2 open courses for industry and a bespoke course, with more to follow ..….. Perspective dates to be

Record the stages

Page 9: Effective Problem Solving and Root Cause Identification · CAAi have completed 2 open courses for industry and a bespoke course, with more to follow ..….. Perspective dates to be

Following the Process

Page 10: Effective Problem Solving and Root Cause Identification · CAAi have completed 2 open courses for industry and a bespoke course, with more to follow ..….. Perspective dates to be
Page 11: Effective Problem Solving and Root Cause Identification · CAAi have completed 2 open courses for industry and a bespoke course, with more to follow ..….. Perspective dates to be

Root Cause Analysis Methodology

‘The Root Cause Myth’T.Finlow-Bates

Page 12: Effective Problem Solving and Root Cause Identification · CAAi have completed 2 open courses for industry and a bespoke course, with more to follow ..….. Perspective dates to be

Following the Process

Page 13: Effective Problem Solving and Root Cause Identification · CAAi have completed 2 open courses for industry and a bespoke course, with more to follow ..….. Perspective dates to be
Page 14: Effective Problem Solving and Root Cause Identification · CAAi have completed 2 open courses for industry and a bespoke course, with more to follow ..….. Perspective dates to be

Record the Stages

Page 15: Effective Problem Solving and Root Cause Identification · CAAi have completed 2 open courses for industry and a bespoke course, with more to follow ..….. Perspective dates to be
Page 16: Effective Problem Solving and Root Cause Identification · CAAi have completed 2 open courses for industry and a bespoke course, with more to follow ..….. Perspective dates to be
Page 17: Effective Problem Solving and Root Cause Identification · CAAi have completed 2 open courses for industry and a bespoke course, with more to follow ..….. Perspective dates to be

Meeting current and future requirements

OR

Page 18: Effective Problem Solving and Root Cause Identification · CAAi have completed 2 open courses for industry and a bespoke course, with more to follow ..….. Perspective dates to be

Available Training

CAAi have completed 2 open courses for industry and a bespoke course, with more to follow ..…..

Perspective dates to be launched on CAAi website for 2020

Effective Problem Solving and Root Cause Identification (Root Cause Analysis)

25-26th March 2020 15-16th June 2020 28-29th September 2020