Forum On

Effective Customer Service

In the LibraryJanuary 30, 2013, 9:00 AM

University of Nueva Caceres, Instructional Media Center, Naga City.

Philippine Librarians Association, Inc.

Bicol Region Librarians Council

Presents

INVOCATION

NATIONAL ANTHEM

OPENING REMARKS

AWARDING OF CERTIFICATES

INDUCTION OF OFFICERS

MEET THE LIBRARIAN

CARROT CRAZY

BEAUTY WITHOUT BRAINS

BRLC FINANCIAL REPORT 2011-2012

Final Financial Report

PLAI UPDATES

BIG BUCK BUNNY

SHEEP IN THE ISLAND

TALK ON EFFECTIVE CUSTOMER SERVICE

IN THE LIBRARY

CUSTOMER SERVICE IN THE LIBRARY

SAMPLE VIDEO PRESENTATIONS:

WIZARD OF OZ

LIBRARY SERVICE

OPEN FORUM

CLOSING REMARKS

BRLC ACTIVITIES 2011-2012

THANK YOU! =)

GOOD LIBRARIANS VERSUS BAD LIBRARIANS