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23.03.2017
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Effective Cross‐Cultural Communication: Active Listening & Interactions through
Common Vocabulary
Sarah Korpi, Ph.D. Justin Hager J.D.
Introducing Ourselves
Sarah Korpi Ph.D.
Director of Independent LearningDivision of Continuing Studies
University of Wisconsin-Madison
Justin Hager J.D.
Special Projects CoordinatorDivision of Continuing Studies
University of Wisconsin-Madison
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Ludwig Wittgenstein
“The meaning of a word is its use in a language”
“The limits of my language are the limits
of my world”
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Defining TermsInclusive: Being open-minded, respectful, and trusting
• Open-Minded
• Being receptive to new people, ideas, perspectives, and challenges
• Challenging our own assumptions and considering others’ opinions a
• Respectful
• Demonstrating sensitivity to others' feelings, backgrounds, and experiences
• Treating others with compassion and thinking about how our words and actions will impact them before speaking/acting
• Trusting
• Taking others at their word and accepting the validity of their lived experiences
• Assuming others are committed to creating a better world
Diversity: Occurs organically in environments that are intentionally inclusive.
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Language Walk: Identifying our Linguistic Quirks
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A Carbonated Sweet Beverage
A Mini River Crustacean
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A Hot, Baked Dish
A Thing to Hold Items while Shopping
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A Place to Get Water
A Pronoun
“A Guy” “Hey Guys”
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Lessons Learned? You Bettcha!
SLA: An Overview
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Overcoming Linguistic Barriers: Focused Listening
Finding Nemo
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Overcoming Linguistic Barriers: Conversation
French Kiss
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Overcoming Linguistic Barriers: Establishing Meaning
What About Bob?
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Overcoming Linguistic Barriers: Scafolding
Overcoming Linguistic Barriers: Error Vs. Mistake
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Overcoming Linguistic Barriers: Conversation Repair
New In Town
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Overcoming Linguistic Barriers: Developing Meaning
Defining Social Justice Terms through Active Listening
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Identifying Common Ground
Home Campus Strategic Planning
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Strategies for Overcoming Barriers
