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© Copyright 2019 Dell Inc.1
Top Navigation
© Copyright 2019 Dell Inc.2
Top navigationOverview
Browse the website and catalog for information, get help Access your account, set
view preferences, purchase
Browse the website by training topic Browse the website by certification topic
Interact with the Dell Technologies
learner community
Contact Education Services help desk
Browse the catalogSearch website by keyword
© Copyright 2019 Dell Inc.3
Top navigationMy preferences
Select the delivery modes you prefer to take training
Select the topic you are interested in
taking training or certification
Select your location to view training available closest to you
Save your preferences to view
information most relevant to your
interest as you browse the catalog
© Copyright 2019 Dell Inc.4
Top navigationLogin / My Account
If you need to create an account:
• Enter the necessary details and select Create Account.
• You will receive a validation code to the provided email ID.
• Enter necessary details, select your relationship with DELL
EMC, click NEXT.
• Enter necessary Organization details, click REVIEW, on the
next page click SUBMIT
• On the final page of account creation, you will receive a
confirmation and also an email confirmation.
Sign in if you already have an account.
© Copyright 2019 Dell Inc.5
Top NavigationMy Account - Overview
Login to view your account details
Scroll cursor over the icon for the dropdown menu to appear
1. You have an active Subscription: View details of balances, expiration dates,
delivery types, availability, etc.
2. My Training: View curse enrollment, progress and completed course transcripts.
Launch or cancel any classes.
3. Learning Path Progress: View your progress as you work through a prescribed
curriculum of courses.
4. My ODLC: If your organization is subscribed to the On-Demand Learning Center
and has provided you membership, you can access through the My Account
dropdown.
5. NEW Preferences: Refer Slide XXX for details on setting your preferences.
6. NEW Activate Orders/View Balance: Activate or view balance details for items
their company has pre-purchased for their sub-organizations
7. NEW Training Credit Balance: View the current training credit balance
available to you.
© Copyright 2019 Dell Inc.6
Top NavigationMy Account - Subscription
If you have a subscription, view
• Validity and purchase details
• Overall cap and value/quantity available for consumption
NEW
© Copyright 2019 Dell Inc.7
Top NavigationMy Account – My Training
• View your course enrollments and transcripts of completed courses.
• Courses you have registered for and activated through My Account >> Activate
Orders / View Balance option in the My Account dropdown will be listed on the My
Training page.
• Options available to you are:
• Cancel: Click Cancel to opt out of a course/class and remove from your list of
current courses enrollments in My Training
• Launch: Start/resume training.
• View Progress: Click View Progress to check course completion status and
confirmation that
• View Confirmation: Click to view and/or print your registration to the course.
NEW
© Copyright 2019 Dell Inc.8
Top NavigationMy Account – Learning Path Progress
• Packages (Value Paks) you have registered for and activated
through My Account >> Activate Orders / View Balance option
in the My Account dropdown will be listed on the Learning
Path Progress page.
• Click ‘Details’ to view components of the learning path (package) and your
progress towards completion.
• Options available to you are:
• Launch: Start/resume training.
• View Progress: Click View Progress to check course completion
status and confirmation that
© Copyright 2019 Dell Inc.9
Top NavigationMy ODLC
If your organization is subscribed to the On-Demand Learning Center and has provided you
membership, you can access it through the My Account dropdown.
© Copyright 2019 Dell Inc.10
Make a Purchase
© Copyright 2019 Dell Inc.11
Make a PurchaseCustomers and Partners can purchase classes, training credits and packages
© Copyright 2019 Dell Inc.12
Make a PurchaseCustomers and Partners can purchase classes, training credits and packages
1. A date selection is required for classroom and
virtual classes – Add to Cart button will activate
2. If there is a pre-purchase, there is an option to
select the pre-purchased item or continue with
credits or payment*If the course qualities for a subscription, select Add to Cart
3. There is an option to continue shopping or go
to the cart
4. The cart will update until ready to checkout
© Copyright 2019 Dell Inc.13
Make a PurchaseCredit Card, Training Credits and Subscriptions
If the company has assigned a subscription or ODLC,
training classes will be subtracted from these items
first
A subscription purchase will provide the price of the
training to be applied to the subscription throughout
the transaction
Method of payment will be reflected in the order
confirmation provided after purchase
Credit card purchases will advance to the Dell Retail
pages and may require an additional account sign in
or creation prior to purchase**Not all items are available for credit card purchase. Items not ready
for cc purchase will have a red warning prior to purchase
Training credits must be purchased prior to
application toward a training purchase
Login after purchase to apply the training credits
COMPANY NAME
@email.com
© Copyright 2019 Dell Inc.14
Make a Purchase
Provides detail on all purchased orders and training
credits
The drop down allows views of all associated
accounts
Pages can be expanded as needed
Click ‘View Details’ to view the details of the order(s)
Click on Activate to activate a line item
*If a pop-up requiring a redemption code appears contact the Customer
Education team
COMPANY NAME
COMPANY NAME
COMPANY NAME
Sub Org 2
Sub Org 1
© Copyright 2019 Dell Inc.15
Make a Purchase
• Select the delivery method from a drop down
• Select a date from the class schedule
• … and a language
• Click the Activate and Register button
• Activation is confirmed at this page
• Confirmation email is sent
• Course is listed in ‘My Training’
© Copyright 2019 Dell Inc.16
Advanced Search
© Copyright 2019 Dell Inc.17
Advanced Search
Advanced Search bar
• Filter search results based on keyword, title,
course/package ID and SKU
o Keyword is largest scoped filter
o SKU is the most specific
Browse by location or language
• Filter search results based on
• Location of class
• Language
• Date range
• Type of class – classroom or on-demand
• Price range
The search results will show relevant class details with
price and the ability to add to cart for purchase.
NEW
© Copyright 2019 Dell Inc.18
Explore the Catalog
© Copyright 2019 Dell Inc.19
Explore the Catalog
Browse scheduled training
delivered by an instructor, with
students in the same facility/room.
Browse prescribed sets of courses
aligned to a curriculum or learning path.
Some packages are also aligned to
Proven Professional Certifications.
View list of scheduled training delivered
by an instructor, using Adobe Connect,
Skype, video conference or other remote
connection methods.
View list of pre-recorded
training, accessible
anytime, anyplace.
Browse self-guided, hands-on lab
exercises that help validate skills
and concepts covered in courses.
Get started with
foundational courses,
free of cost.
NEW
© Copyright 2019 Dell Inc.20
Recommended Training
© Copyright 2019 Dell Inc.21
Recommended Training
The Store homepage recommends course content
based on user preferences
Users can change recommendations via the
‘Displaying Category’ dropdown
View ‘Quick Cards’ for information about the course
such as title, price, delivery mode and SKU.
Click to view full details, including class schedules,
where applicable.
NEW
© Copyright 2019 Dell Inc.22
Customer Administration(limited access functionality)
© Copyright 2019 Dell Inc.23
Customer Administrator - Navigation
1. Training Credit Balance: View the current training credit balance available to
you.
2. Training Management: Create Sub-organizations, Add users to Sub-
organizations, transfer purchased training or training credits to Sub-organizations
3. Activity History: View activity across all associated organizations and sub-
organizations
Scroll cursor over the icon for the dropdown menu to appear
COMPANY NAME
© Copyright 2019 Dell Inc.24
Customer Administrator – Training Management
Defaults to the main organization for the
Administrator
Sub-organizations are listed below the
main organization
Manage training credits, purchased
training, subscriptions and valuepaks
for entire associated organization
Click the drop down to expand the view for each line item
Click on the Training Management label in the Drop Down
COMPANY NAME
Sub Org 1
Sub Org 2
© Copyright 2019 Dell Inc.25
Customer Administrator – Training ManagementClick on the radial button to highlight a row and the Action buttons will become active
1. Sub-organizations can
be created to allow
credits and training to be
assigned to a specific
group of users from the
main organization
2. Sub-orgs can be added
and removed with no
effect on the main
organization
3. Click on the specific
organization to make
additions and changes
COMPANY NAME
Remove COMPANY NAME Sub-Org?
COMPANY NAME
00-0000000
Sub Org 1
Sub Org 2
© Copyright 2019 Dell Inc.26
Click on the radio button to highlight a row and the Action buttons will become active
Customer Administrator – Training Management
User is only
removed from
sub-org
Users cannot
be removed
from the main
organization
User can be
moved to
another org or
sub-org in the
management
listing for this
admin
COMPANY NAME
@email.com
Sub Org 2
@email.com
@email.com
© Copyright 2019 Dell Inc.27
COMPANY NAME (50 members)
COMPANY NAME (50 members)
Customer Administrator – Training ManagementClick on the radial button next to the receiving organization and click Assign
Select Org to
transfer FROM
Select item to
transfer
Select item to
transfer
Enter quantity to
transfer
Select method of
order selection
Include a note if
desired
Click Assign
COMPANY NAME
Sub Org 2
SUB ORG 2
COMPANY NAME (50 members)
SUB ORG 2
SUB ORG 2
© Copyright 2019 Dell Inc.28
5. Customer Administrator – Activity History
• Change the view using the drop-down
option
• Sort any column by clicking the blue
header bar
• View Details provides the enrollment
information for that transaction
Activity History allows Administrators to follow the activity for all of the accounts they administer
COMPANY NAME
COMPANY NAME
COMPANY NAME
@email.com
© Copyright 2019 Dell Inc.29
How Redeem Training Credits
© Copyright 2019 Dell Inc.30
Training Credit Redemption Process
1. “Login” to:
https://education.dellemc.com/content/emc/en-
us/home.html
2. “Sign in” using your company Email and
Password
3. Mouse over the “account icon” on the top-right
of the screen to see your Training Credit
Balance
4. Click “Shop” and search for the course of your
choice.
5. Click “Purchase” with Training Credits
6. Click “Add to Cart”
7. Click “Place Order”
8. Select My Training on top right of the screen to
see details.
Follow these easy step to purchase courses using Training Credits