Education Labour Relations Council (ELRC) Corporate...EDUCATION LABOUR RELATIONS COUNCIL Corporate ... for the use of the ELRC’s corporate identity in various situations. The manual

EDUCATION LABOURRELATIONS COUNCIL

Registered Name:Education Labour Relations CouncilRegistration Number:LR2/6/6/110

Physical Address:261 West AvenueCenturion0046

Postal Address:Private Bag X126Centurion0046

Telephone Number:+27 12 663 7446

Fax Number:+27 12 663 9604

Email Address:[email protected]

Website Address:www.elrc.org.za


Corporate Identity Manual2016

Education LabourRelations Council (ELRC)

1

ContentsWho are these guidelines for? 3

About the Education Labour Relations Council (ELRC) 4

Values 6 Our Logo 7

Visual Identity 8

Typefaces and Colour Systems 10

Stationery Applications 12

Literature Applications 22

Digital Applications 34

Collateral Applications 40

2

3

These guidelines aim to ensure the consistent application of all design, visual and linguistic elements for the Education Labour Relations Council’s (ELRC’s) brand. The way that a brand is portrayed should always be consistent, so that all internal and external stakeholders engage with a coherent brand and brand communication over time.

The aim is to form a dependable relationship with the brand and ultimately respect it and what it stands for. Any deviation from the visual identity guidelines breaks down the perception of stability of the brand and negates trust that is built up.

Consistent visual application goes hand in hand with a consistent service for trust to be generated.

The guidelines should be applied by anyone who is creating ELRC collateral, for both internal and external use.

Who are these Guidelines for?

The ELRC serves the public education sector nationally and provincially, and the overriding aim of the Council is to provide labour relations services to its key stakeholders in its pursuit of providing quality services in public education.

About the ELRC

5

The ELRC’s corporate identity identifies the Council’s core services.

For the Council’s brand to be reflected in a positive way, appropriate use of the ELRC logo must be applied consistently.

The consistent use of a brand ensures that all internal and external stakeholders engage with a coherent brand.

This manual will help ensure consistency by providing standards and specifications for the use of the ELRC’s corporate identity in various situations. The manual should be followed for all printed and multi-media communications, including stationery, forms, websites, publications and sinage.

The guildelines in the manual also aim to ensure the consistent application of all design and visual and linguistic elements for the ELRC brand.

Corporate Identity Elements – Colour

Colour is a strong and communicative element to any corporate identity.

The ELRC’s colour palette is bold and vibrant and reflects the richness and diversity of our country. It is also inspired by our democracy.

About the ELRC

The ELRC serves the public education sector nationally and provincially. The overriding aim of the Council is to provide labour relations services to its key stakeholders in its pursuit of providing quality services in public education.

The ELRC derives its authority from the Labour Relations Act (LRA) 66 of 1995, as amended and its constitution. The Council consists of the State as Employer, made up of the provincial departments of education and coordinated by the Department of Basic Education; as well as the combined teacher trade unions, SADTU and CTU-ATU.

The core business of the Council is:1. To provide an independent and impartial forum for the resolution of disputes in the sector; and2. To provide a forum for negotiations and consultations in matters of mutual interest in the sector at both national and provincial levels.

The ELRC was established in 1994 as an effective platform for negotiations between educators in public education and the employer, the Department of Education (DoE). The operations of the ELRC have created a high degree of stability in employer-employee relations in public education and it has played a major role in maintaining labour peace in public education.

Target Market

The target market of the Council are teachers employed in terms of of the Employment of Educators Act 76 of 1998 (as amended).

The Council’s mandate to ensure labour peace in public education, ultimately seeks to ensure that the learner receives quality education.

Delivery of quality services economically.

6

ValuesProfessionalismPromote behaviour that is generally accepted to be correct and proper.

TRANSPARENCYEnsure access to information by citizens.

INDEPENDENCEThe right to making informed decisions independently that minimises or avoids conflict of interest.

ACCOUNTABILITYAccepting responsibility for actions and decisions taken with allowance for corrective action and penalty for wrongdoing.

FAIRNESS AND EQUITYAdjudication of grievances and disputes.

SOCIAL RESPONSIBILITYRespond to the social issues of the day.

EFFICIENCYDelivery of quality services economically.

7

FULL COLOUR LOGO

Our Logo


R : 185 C : 0G : 24 M : 22B : 30 Y : 83 K : 10

ENGLISH RED

C : 0 M : 0 Y : 0 K : 100

BLACK

R : 81 C : 0G : 142 M : 22B : 70 Y : 83 K : 10

GREEN

R : 222 C : 0G : 167 M : 22B : 41 Y : 83 K : 10

ORANGE

Arial Narrow Caps



C : 0 M : 0 Y : 0 K : 100

BLACK

C : 0 M : 0 Y : 0 K : 50

GREY

Colour is a strong and communicative element to any corporate identity.

The ELRC’s colour palette is bold and vibrant and reflects the richness and diversity of our country. It is also inspired by our democracy.

Visual Identity

9

How To Use The Page Grids

Portrait designsThe function of the page grid is to provide guides for the proper placement of objects on the page.

Our page is an example of an A4 letterhead, being 210mm horizontally and 297mm vertically.

It may become necessary to use even finer divisions from time to time. Utilise the example to aid your design at all times.

Applying the logo - portrait contextThe logo is always placed so that:

• The right side of the wordmarque is exactly 1 grid away from the right edge of the page.

• The top side of the wordmarque is exactly 1 grid away from the top edge of the page ensuring that the logo’s safe area does not fall outside the page.

• The logo takes up 5 grid columns in height.

210mm

297mm

OFFICE OF THE GENERAL SECRETARY All correspondence should be addressed to: The General Secretary ELRC Private Bag X126 Centurion 0046 Gauteng RSA Enquiries: Foca N.O Tel: 012 663 7446 Fax: 086 514 8260 E-mail: [email protected] Website: www.elrc.org.za Physical Address: ELRC Building 261 West Avenue Centurion 0046 Gauteng RSA

Typefaces and Colour Systems

11

Typeface Hierarchy

FontsThe font Arial is a web-safe typeface provided with most operating systems. Its ubiquity makes it a reliable, safe choice as the ELRC’s font.

This font must always be used for customer and stakeholder facing corporate literature such as advertisements, brochures, report covers, annual reports and above the-line communications.

This font offers enough variations to cater for almost any kind of application, whether it is banner advertising, financial reports or the company newsletter. Arial is available in Regular, Arial Italic, Arial Bold and Arial Bold Italic.

Font Arial Fonts Arial Regular ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 1234567890 Arial Italic ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 1234567890

Arial Bold ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 1234567890

Arial Bold Italic ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 1234567890

StationeryApplications

13

Letterhead – For Litho Printing

Dimensions and Placing

Applying the logo - LetterheadThe logo is always placed so that:

• The right side of the wordmarque is exactly 1 grid away from the right edge of the page.

• The top side of the wordmarque is exactly 1 grid away from the top edge of the page ensuring that the logo’s safe area does not fall outside the page.

• The logo takes up 5 grid columns in height.

Type: Arial 12pt bold (headers)Arial 11pt (body copy)Spacing 1.5


[email protected]

www.elrc.org.za

11 March 2015

Mr WQ Wannabee22 77th StreetWhereuwillbee1234

Re: Ad mo to eic tecus. Eligni rendemolest in estrum haria plaborum re, Dear Client,

Acia nonestrunt res pero et quod et et omnis quaectisque ium et laut mint eos enduscium reseque cum rehent, earchictio ipsant.Ape nulpa dit magnit rest volorro bla quate si doluptat eicilignam, iliqui oditatur alitior iorenimus est, offic tectota dolorum ipiet omnihicate dolorestior reribea sundell iquam, quibus essuntiniet exceatquas quunt, vel molorro to molupta sit odi ni niendusam restion sernatessit la vollument.Evene volorit ut exero eiume laute vel moditiaturia as aut latiis eturectem iur, simi, offici bla ad mint.

Sincerely

Mr Corben Magnit RestExero eiume

14

Fax Letterhead

BackgroundMost fax machines are not capable of greyscale, orhalf-tone output. That is, a typical fax machine canonly print in black and white mode. In this context,subtle shades are either blown out to white or showup as black. Fax machines are also limited in thattheir resolution rarely ever exceeds 200dpi whichlimits fine print. For this reason, use the design specifications provided here for fax covering letters.

LogoUse the 1 colour (black & white) logo

Body TypefaceType: “FACSIMILE” Arial 26pt bold Type: Arial 12pt bold (headers)Arial 10pt - 100% blackArial 11pt (body copy)Type: “Message” Arial 12pt bold Spacing 1.5

Education Labour Relations Council

Tel: +27 12 663 7446 | Fax: +27 12 663 9604 | Physical Addres: 240 Lenchen Avenue, Crossway Park, Block 1, Centurion | www.elrc.org.za

To: From:

Fax: Pages:

Phone: Date:

Re: CC:

! Urgent ! For Review ! Please Comment ! Please Reply

FACSIMILE

Message:


15

Greyscale Letterhead

BackgroundGreyscale laser printers are often preferred to colour. For this reason, use the design shown here for use in these environments.

LogoUse the greyscale logo

Body TypefaceType: “FACSIMILE” Arial 26pt bold Type: Arial 12pt bold (headers)Arial 10pt - 100% blackArial 11pt (body copy)Type: “Message” Arial 12pt bold Spacing 1.5


[email protected]

www.elrc.org.za

11 March 2015

Mr WQ Wannabee22 77th StreetWhereuwillbee1234

Re: Ad mo to eic tecus. Eligni rendemolest in estrum haria plaborum re, Dear Client,

Acia nonestrunt res pero et quod et et omnis quaectisque ium et laut mint eos enduscium reseque cum rehent, earchictio ipsant.Ape nulpa dit magnit rest volorro bla quate si doluptat eicilignam, iliqui oditatur alitior iorenimus est, offic tectota dolorum ipiet omnihicate dolorestior reribea sundell iquam, quibus essuntiniet exceatquas quunt, vel molorro to molupta sit odi ni niendusam restion sernatessit la vollument.Evene volorit ut exero eiume laute vel moditiaturia as aut latiis eturectem iur, simi, offici bla ad mint.

Sincerely

Mr Corben Magnit RestExero eiume


16

Reports

For reports, the guidelines are the same as for the letterhead, with one exception; the logo is placed in the centre at the top.

Arial 8pt Regular CAPS

Arial 8pt Bold

Arial 8pt Regular 80% BlackSpacing 1.5

Arial 22pt Regular CAPS

Arial 18pt RegularSpacing 3

Arial 16pt Regular

1

INTERNAL AUDIT SERVICES Ref: IA 008-1516

ELRC Private Bag X126 Centurion

0046 Tel: 012 663 7446

Fax: 012 663 9604 E-mail: [email protected]

EDUCATION LABOUR RELATIONS COUNCIL

Quarterly Report

First Quarter 2015/2016 Financial Year

01 April- 30 June

Internal Audit Report

July 2015

July 2015

17

2

INTRODUCTION The internal audit assignment was conducted in accordance with the internal audit plan, covering the Performance Information Quarterly Report. This report records the results of our internal audit findings and recommendations looking at possible ways in which the controls and operations could be improved to overcome identified weaknesses in control and increase the adequacy, efficiency and effectiveness of controls based on the risk identified. The matters raised in this report are only those, which have come to our attention arising from our audit that we believe they need to be brought to your attention. It is not a comprehensive record of all the matters arising and in particular we cannot be held responsible for reporting all risks and all internal control weaknesses. The maintenance of effective control measures still remains the responsibility of management and not that of Internal Audit. This report has been prepared solely for the use by the management of the Education Labour Relations Council. We do not accept responsibility to any third party to whom the contents may be disclosed or who at their own accord may decide to rely on it as the report has not been prepared for, and is not intended for, any other purpose. The attached report has been set out in two sections namely: Section A An executive summary documenting audit objectives, scope and summary of

significant findings, Section B Detailed findings. This report provides management with information about the condition of risks and internal controls at one point in time. Future changes in environmental factors and actions by personnel will impact these risks and internal controls in ways this report cannot anticipate. This document is CONFIDENTIAL for internal use by management only and should not be used, relied upon, or distributed to any third party

without prior written approval.

3

SECTION A: EXECUTIVE SUMMARY

1. Background

Best practice in management suggests that organisations should measure performance objectives in place to demonstrate their level of performance and to clearly show whether they are achieving what they are there to do. Performance measures provide a way to see if the Strategic Plan is working and: • Focus attention on what matters most; • Allow measurements of accomplishments, not just work that is performed; • Specifically defines what needs to be measured and what information will need to be collected; • Must be valid to ensure measurement of the right things; and • Must be verifiable to ensure data collection is accurate. Best practice also suggest that performance measures need to be specific (clear and concise), measurable (quantifiable), achievable (practical and reasonable), relevant (to users), and timed (within a range or time limit). There should also be a system in place to collect the information necessary to establish whether they are achieving the objectives or not. The internal audit activity verified and confirmed the achievement of the quarterly performance targets through assessing the validity, accuracy and completeness of reported performance information.

2. Audit Objective and Scope

Management is charged with the responsibility of ensuring the reliability of the reported performance information and ensuring existence of adequate portfolio of evidence with regards to reported achieved targets. The objective of the review was to assess the reliability of the reported performance information. The scope of the review was limited to verifying the usefulness and reliability of the 2015/16 first quarterly report. The reliability of the reported performance information is assessed to determine whether it adequately reflects (i.e. whether it is valid, accurate and complete).

3. Management Responsibility in terms of Governance, Risk and Controls

Management is responsible for the establishment and maintenance of effective systems of governance to:

• Promote appropriate ethics and values within the department; • Ensure effective organisational performance management and accountability; • Communicate risk and control information to appropriate areas in the department; and • Coordinate the activities of and communication of information by EXCO, external and internal

auditors and management.

Management is further responsible for the establishment and maintenance of an effective system of internal control and risk management. The objectives of the system of internal control are, inter alia, to provide management with reasonable, but not absolute, assurance that:

• Objectives are achieved; • Financial and operational information are reliable; • Operations and programs are effective and efficient; • Assets are safeguarded; • Laws, regulations, policies, procedures and contracts are complied with; and • Risks are identified, appropriate risk responses selected, communicated and managed.

Reports – Inside

18

Business Card

FrontUse the full colour logo as shown.Other colours as per logo.

NameArial Bold 10pt

DesignationArial Italic 7.5pt

Tel, Fax, Cell, Email and WebsiteArial Regular 7pt

Trimming lines

This is how the card will be trimmed at the printers.

Supplied artworkSupply artwork to printers with bleed.

Supplied artwork = 96mm X 56mmAfter printing and trimming = 90mm X 50mm


Ms NO FocaGeneral Secretary, ELRC

Tel: +27 12 663 7446Fax: +12 663 9604Cell: 083 555 0917

Email: [email protected]: www.elrc.org.za

90mm

50m

m

19

Complimentary slip

For complimentary slips, the guidelines are the same as that of the Business card, with slight exceptions:-

• The logo is slightly larger.

• The address is black and 10pt Arial Bold.

• The telephone and facsimile numbers are black and 10pt Arial Regular.

• The web address is black and 10pt Arial Bold.

• NB: Remember that there must be 5mm space on the top and left and right.

Branded envelope

For branded envelopes, the guidelines are the same as that of the Complimentary slip, with slight exceptions:-

• The logo is centered on the page.

• NB: Remember that there must be 5mm space on the top and left and right.

SACE Building240 Lenchen AvenueCenturion Pretoria 0046

Tel: +27 12 663 7446Fax: +27 12 663 9604

www.elrc.org.za

EDUCATION LABOUR

EDUCATION LABOUR

RELATIONS COUNCI

RELATIONS COUNCI

L

L



Tel: +27 12 663 7446Fax: +12 663 9604Cell: 083 555 0917




Tel: +27 12 663 7446Fax: +12 663 9604Cell: 083 555 0917


5mm

5mm

5mm

5mm

5mm

5mm

5mm

5mm

20

Folder – Outside (left and right)

BackgroundA folder should have a pouch to contain A4 media and a business card holder.

Colours and paper stockFolders are to be printed as four process colours (CMYK), plus outside lamination or aqueous varnish. The folder is printed on both sides.This design employs a custom die trace.

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21

Folder – Inside (left and right)

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Literature Applications

23

Corporate Indentity Manual

BackgroundThe Corporate Identity Manual should communicate, by virtue of the design and print techniques used, the spirit (essence) and character (voice or tone) of the brand. It shows the standard to which all branding artefacts must adhere to or strive for.

Colours and paper stockThe CI manual is to be printed in four process colours (CMYK), in addition to a cover lamination.

DimensionsPage: 330mm x 330mm

StockAn acid free, archive quality stock should be used to show colours as near to optimum as is possible. Show-through can be avoided by using a decent weight, ie: 200gsm or 250 gsm or more depending on quality.






Fax Number:+27 12 663 9604











Fax Number:+27 12 663 9604






Front

Back

24






Fax Number:+27 12 663 9604





2015/2016Annual Report






Fax Number:+27 12 663 9604





2015/2016Annual Report

Annual Report

Back Cover Cover

25

A4 Newsletter

BackgroundA corporate newsletter is the ideal platform to convey salient, strategic and general information to an organisation’s staff and stakeholders. It is also a powerful tool that can be used to bolster morale among employees and enhance the brand amongst external audiences.

Body copyArial Regular 10pt

HeadingsArial Bold; 24 - 45pts depending on space.

Use italics to create variety where needed.

Make use of other colours to make the headings stand out. Use only 1 colour per article.

Sub-headingsArial Bold Italic 18pt

Use italics to counterpoint the heading where necessary.

Lists and bulletsArial Bold xpt - 100% BlackMake use of other colours to highlight bullets and numbering. Use dark colours for numbers onlight toned boxes and vice versa.

Picture FramesUse Frames in Red or Green to make photography stand out.



Tel: +27 12 663 7446Fax: +12 663 9604Cell: 083 555 0917


BAMBANANI TIMES“Women love always: when the earth slip from them, they take refuge in heaven.”Nelson Mandela

The Bambanani Times is published by the Research & Media Unit.

August 2015Volume 1, Issue 7

26

A5 Information Brochure – Cover

Quality services for excellence in teaching.

ELRC Information Brochure

27

!

Information Brochure 2

!

CONTENTS

Page 1. ELRC Organisational Information and History !!!!.. 3 1.1 ELRC Organisational Information !!!!!!!!!!!.. 3 1.2 History of the ELRC !!!!!!!!!!!!!!!!!. 3 2. ELRC Services !!!!!!!!!!!!!!!!........... 6 2.1 Dispute Management Services !!!!!!!!!!!!.. 6 2.2 Collective Bargaining Services !!!!!!!!!!!!... 10 2.3 ELRC Research !!!!!!!!!!!!!!!!!...! 14 2.4 ELRC Special Projects: 1994 to 2015 !!!!!!!!!! 17 3. ELRC Provincial Chambers: History and Achievements .. 23 3.1 Eastern Cape !!!!!!!!!!!!!!!!!!!! 23 3.2 Free State !!!!!!!!!!!!!!!!!!!!..! 24 3.3 Gauteng !!!!!!!!!!!!!!!!!!!!..!... 26 3.4 KwaZulu-Natal !!!!!!!!!!!!!!!!.!!!. 27 3.5 Limpopo !!!!!!!!!!!!!!!!!.!!!!! 29 3.6 Mpumalanga !!!!!!!!!!!!!!!.!!!!! 30 3.7 Northern Cape !!!!!!!!!!!!!!.!!!!!. 31 3.8 North West !!!!!!!!!!!!!!!.!!!!!! 32 3.9 Western Cape !!!!!!!!!!!!!!!.!!!!.. 33 4. ELRC Contact Details !!!!!!!!!!!!!...!!.. 34

! !

!

Information Brochure 3

1. ELRC ORGANISATIONAL

INFORMATION

AND HISTORY

1.1 ELRC ORGANISATIONAL INFORMATION

ELRC VISION STATEMENT

To improve the quality of teaching and learning through labour peace.

ELRC MISSION STATEMENT

Quality services for excellence in teaching.

1.2 HISTORY OF THE ELRC Prior to 1994, there existed two specific pieces of legislation relating to the employment relationship between the state as employer and its employees. These were, the Public Service Labour Relations Act (PSLRA) and the Education Labour Relations Act (ELRA). Understanding the inequities that existed in the pre-democracy era, these respective acts were often skewed in favour of the employer. Negotiations between the employer and the trade unions were often highly confrontational and dispute mechanisms were laborious and time consuming. In essence the employer often chose to play the role of the “bully”. The enactment of the Labour Relations Act (LRA) in 1995 amalgamated all acts of parliament relating to labour relations both in the public and private sector. There was thus only one Act of parliament regulating employment relationship. The LRA, which was the product of intensive engagements between the state, the trade unions and the private sector business community significantly levelled the playing fields in terms of the power that it accorded to both the employer and the employee Parties. In essence, the LRA created and egalitarian approach in terms of the employment relationship. The two prominent areas of progressive development of the LRA was the introduction of the establishment of sector specific Bargaining Councils and the steamlining of dispute resolution to make it more easily accessible to individual employees. The LRA established the Public Service Co-ordinating Bargaining Council (PSCBC) as the umbrella bargaining Council for the entire public service and created sector specific bargaining councils under its wing: These were for:

a) Education

A5 Information Brochure – Inside

28

1

INTERNAL AUDIT SERVICES Ref: IA 008-1516

ELRC Private Bag X126 Centurion

0046 Tel: 012 663 7446

Fax: 012 663 9604 E-mail: [email protected]

EDUCATION LABOUR RELATIONS COUNCIL

Quarterly Report

First Quarter 2015/2016 Financial Year

01 April- 30 June

Internal Audit Report

July 2015

Internal Audit Report Quarter 1

29

2

INTRODUCTION The internal audit assignment was conducted in accordance with the internal audit plan, covering the Performance Information Quarterly Report. This report records the results of our internal audit findings and recommendations looking at possible ways in which the controls and operations could be improved to overcome identified weaknesses in control and increase the adequacy, efficiency and effectiveness of controls based on the risk identified. The matters raised in this report are only those, which have come to our attention arising from our audit that we believe they need to be brought to your attention. It is not a comprehensive record of all the matters arising and in particular we cannot be held responsible for reporting all risks and all internal control weaknesses. The maintenance of effective control measures still remains the responsibility of management and not that of Internal Audit. This report has been prepared solely for the use by the management of the Education Labour Relations Council. We do not accept responsibility to any third party to whom the contents may be disclosed or who at their own accord may decide to rely on it as the report has not been prepared for, and is not intended for, any other purpose. The attached report has been set out in two sections namely: Section A An executive summary documenting audit objectives, scope and summary of

significant findings, Section B Detailed findings. This report provides management with information about the condition of risks and internal controls at one point in time. Future changes in environmental factors and actions by personnel will impact these risks and internal controls in ways this report cannot anticipate. This document is CONFIDENTIAL for internal use by management only and should not be used, relied upon, or distributed to any third party

without prior written approval.

3

SECTION A: EXECUTIVE SUMMARY

1. Background

Best practice in management suggests that organisations should measure performance objectives in place to demonstrate their level of performance and to clearly show whether they are achieving what they are there to do. Performance measures provide a way to see if the Strategic Plan is working and: • Focus attention on what matters most; • Allow measurements of accomplishments, not just work that is performed; • Specifically defines what needs to be measured and what information will need to be collected; • Must be valid to ensure measurement of the right things; and • Must be verifiable to ensure data collection is accurate. Best practice also suggest that performance measures need to be specific (clear and concise), measurable (quantifiable), achievable (practical and reasonable), relevant (to users), and timed (within a range or time limit). There should also be a system in place to collect the information necessary to establish whether they are achieving the objectives or not. The internal audit activity verified and confirmed the achievement of the quarterly performance targets through assessing the validity, accuracy and completeness of reported performance information.

2. Audit Objective and Scope

Management is charged with the responsibility of ensuring the reliability of the reported performance information and ensuring existence of adequate portfolio of evidence with regards to reported achieved targets. The objective of the review was to assess the reliability of the reported performance information. The scope of the review was limited to verifying the usefulness and reliability of the 2015/16 first quarterly report. The reliability of the reported performance information is assessed to determine whether it adequately reflects (i.e. whether it is valid, accurate and complete).

3. Management Responsibility in terms of Governance, Risk and Controls

Management is responsible for the establishment and maintenance of effective systems of governance to:

• Promote appropriate ethics and values within the department; • Ensure effective organisational performance management and accountability; • Communicate risk and control information to appropriate areas in the department; and • Coordinate the activities of and communication of information by EXCO, external and internal

auditors and management.

Management is further responsible for the establishment and maintenance of an effective system of internal control and risk management. The objectives of the system of internal control are, inter alia, to provide management with reasonable, but not absolute, assurance that:

• Objectives are achieved; • Financial and operational information are reliable; • Operations and programs are effective and efficient; • Assets are safeguarded; • Laws, regulations, policies, procedures and contracts are complied with; and • Risks are identified, appropriate risk responses selected, communicated and managed.

Internal Audit Report Quarter 1 – Inside

30

COMMUNICATIONS POLICY

Date of Commencement: April 2013 Revised: 05 June 2015

Communications Policy – Cover

31

ELRC Communications Policy 2

TABLE OF CONTENTS Page 1. Introduction ……………………………………………….…………….…...... 3 2. Purpose ……………………………………………….…………….……........ 3 3. Who the Policy is aimed at …………………………………….……….….... 3 4. General Guidelines ……………………………………….…………….…..... 3 5. Scope ……………………………………………….…………….………........ 3 6. Legislation ……………………………………………….…………….…........ 3 7. External Communication ………………………………….…………….….... 4 8. Internal Communication ………………………………….……….…….….... 4 9. Communication Channels ………………………………….…………..….... 4 10. Communication Responsibilities …………..…………….…………….….... 5 11. Implementation Procedures ……………..……………….…………….….... 5 12. Communication with Parties & Other Stakeholders……….…………….… 6 13. Cellphone Communication ………………………………….…………….… 6 14. Guidelines for Personal Communication ………………….………….…... 6 15. Social Media ……………………………………………….…………….….... 7 16. Website …………………………………………………….…………….….... 7 17. Marketing and Publicity ……………………….………….…………….….... 8

Annexure: ELRC Logo

ELRC Communications Policy 3

1. INTRODUCTION

This document contains the policies and procedures governing the use of communications within the Education Labour Relations Council (ELRC). Communications is an integral part of management and the promotion of dialogue and interaction contributes to an organization’s success. 2. PURPOSE This policy document serves as a set of principles and norms to guide behaviour relating to the ELRC’s communication system. The policy aim to ensure that the Council is portrayed positively, and that the organisation is not negligently or willfully brought into disrepute. 3. WHO THE POLICY IS AIMED AT This policy applies to all staff, including contracted staff. 4. GENERAL GUIDELINES The ELRC strives to communicate in an accurate and timely manner, with a professional attitude. 1. All communications will be respectful in nature; 2. All external communications will work towards the overall branding of the ELRC; 3. The Communication Policy should be read in conjunction with the ELRC IT Policy; 4. All communications will fall within the law, and not contain any explicit, hateful, or defamatory content. 5. SCOPE This policy provides guidelines for all internal and external communication using various mediums including:

• Printed materials such as newsletters, articles, and brochures; • Electronic materials such as email, postings on the ELRC website and social media

sites; • Media relations such as requests for interviews, news releases, and media inquiries;

and • Telephonic communication.

6. LEGISLATION The ELRC adheres to the following legislation: Promotion of Access to Information Act, 2000 (PAIA) The PAIA gives all South Africans the right to have access to records held by the ELRC. It allows for procedures of requesting this information as prescribed by the ELRC through its Promotion of Access to Information Manual. Promotion of Administrative Justice Act, 2000 (PAJA) The Promotion of Administrative Justice Act (PAJA) aims to make the administration effective and accountable to people for its actions. Together with the Constitution it embraces the

Communications Policy – Inside

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A4 Notepad – Cover

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A4 Notepad – Cover

DigitalApplications

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Website – Home Page FontVerdana

Sizesh1 30pxh2 + h3 16pxbody (Paragraph) 12px

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Email Signature

Re: Corestrum quiamentur aut quid quoditat perum volore, sae porest, venimaio. Dear Client,

Qui beatur? Necum la verum verumqui a cus assimet omnimus sume platem aut aut fugitas essiminctus alibusdae experi unt, consequi odiassi muscili quamust ut evenietur sin nim rae volest, consedio. Et et ea nimil inim eaqui non est quiation pratet optate volorendesto ipsum et, quam doloressunt aut adia simus voloribus moloreptaero vitempor suntibu sandae

Sincerely

Email Signature – Digital

Signature LogoUse only the logo that has been sized and cropped specifically for emails.

BodyUse Arial plain 10 pt

DetailsArial 9pt – Silver (see the primary colour palette section for the RGB values).

NB: Email banners to be placed after the signature, the signature is not to be split.

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ELRC Collective Bargaining Services

July 2013

Powerpoint – Title Slide FontELRC Collective Bargaining ServicesArial 36pt Bold white

July 2013Arial 24pt Bold black

LogoELRC logo all in white

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INTRODUCTION

•  The Education Labour Relations Council (ELRC) is a bargaining council that draws its authority from the Labour Relations Act 66 of 1995. The Council serves the public education sector nationally and provincially.

•  The primary business of the ELRC is to promote the maintenance of labour peace in the public education sector, through the provision of dispute resolution and prevention services.

Powerpoint – Content Slide

FontMain Heading – INTRODUCTIONArial 44pt Bold white

Body copyArial 27pt Bold black depending on amount of content.

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Powerpoint – Slide with Organogram

OrganogramUse 2 different colours from the ELRC logo

FontMain HeadingArial 36pt Bold black

Body copy textArial 18pt Bold black depending on amount of content.

Collateral Applications

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ITEM: Mobile holder (Tech-4480)

ITEM COLOUR:white

QUANTITY:400

PROCESS:Pad print

ACTUAL ARTWORK SIZE:20 mm x 10 mm

NAME : ................................................................

DATE :.................................................................

APPROVAL :.......................................................

DATE:2015/08/25ATT: SiphoCOMPANY:

Education Council

ORDER NO:DUE DATE:28 August

Po41068

colours of branding

Pantone black


EDUCATION LABOUR

RELATIONS COUNCIL

ITEM: A5 Agenda Notebooks (ST305BA5)

ITEM COLOUR: Black

QUANTITY: 400

PROCESS:Screen printing 1 Col Silver.ACTUAL ARTWORK SIZE:

33mm x 60mm

NAME : ................................................................

DATE :.................................................................

APPROVAL :.......................................................

DATE: 25/08/2015ATT: COMPANY: Education Labour

ORDER NO: PO41068DUE DATE: ASAP

colours of branding

Silver

EDUCATION LABOUR

RELATIONS COUNCIL


ITEM: Rectangle Keyrings (KEY27E)

ITEM COLOUR: Silver & Blue

QUANTITY: 400

PROCESS:Pad printing 1 Col Silver.


NAME : ................................................................

DATE :.................................................................

APPROVAL :.......................................................



colours of branding

Silver




ITEM COLOUR:white

QUANTITY:400

PROCESS:Pad print


NAME : ................................................................

DATE :.................................................................

APPROVAL :.......................................................


Education Council


Po41068

colours of branding

Pantone black


EDUCATION LABOUR

RELATIONS COUNCILITEM: Mobile holder (Tech-4480)

ITEM COLOUR:white

QUANTITY:400

PROCESS:Pad print


NAME : ................................................................

DATE :.................................................................

APPROVAL :.......................................................


Education Council


Po41068

colours of branding

Pantone black


EDUCATION LABOUR

RELATIONS COUNCIL


ITEM COLOUR: Black

QUANTITY: 400


33mm x 60mm

NAME : ................................................................

DATE :.................................................................

APPROVAL :.......................................................



colours of branding

Silver

EDUCATION LABOUR

RELATIONS COUNCIL


A5 Agenda Notebooks Colours of branding – Silver ■

Rectangle Keyrings Colours of branding – Silver ■

Pens Colours of branding – Silver ■


ITEM COLOUR:white

QUANTITY:400

PROCESS:Pad print


NAME : ................................................................

DATE :.................................................................

APPROVAL :.......................................................


Education Council


Po41068

colours of branding

Pantone black


EDUCATION LABOUR

RELATIONS COUNCIL

Mobile Holder Colours of branding – Pantone Black ■

Insert amount


ITEM COLOUR: Black

QUANTITY: 400


33mm x 60mm

NAME : ................................................................

DATE :.................................................................

APPROVAL :.......................................................



colours of branding

Silver

EDUCATION LABOUR

RELATIONS COUNCIL


Insert amount

ITEM: Rectangle Keyrings (KEY27E)

ITEM COLOUR: Silver & Blue

QUANTITY: 400

PROCESS:Pad printing 1 Col Silver.


NAME : ................................................................

DATE :.................................................................

APPROVAL :.......................................................



colours of branding

Silver



Insert amount


ITEM: Pens (PN064)

ITEM COLOUR: Silver & Black

QUANTITY: 400

PROCESS:Engraving.

ACTUAL ARTWORK SIZE:12 mm x 6mm

NAME : ................................................................

DATE :.................................................................

APPROVAL :.......................................................



colours of branding

Silver


PLEASE NOTE: The text “Educa...” underneath the logo is too small to be legible. It will close up when we print.

Insert amount


ITEM: Pens (PN064)


QUANTITY: 400

PROCESS:Engraving.


NAME : ................................................................

DATE :.................................................................

APPROVAL :.......................................................



colours of branding

Silver




ITEM: Pens (PN064)


QUANTITY: 400

PROCESS:Engraving.


NAME : ................................................................

DATE :.................................................................

APPROVAL :.......................................................



colours of branding

Silver



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57.0mm

91.5

mm

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276.5mm

163.

8mm

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Golfers Shirts – Back Various Colours

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EXAMPLE OF PRINT ON THE FRONT OF SHOPPER BAGS

ARTWORK TO BE USED

ACTU

W

AL PRINT SIZEFRONT CENTERED: 124mm H: 220mm

REDUCED PRINT SIZE

Shopper Bags Various Colours






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Documents

Education Labour Relations Council (ELRC) Corporate...EDUCATION LABOUR RELATIONS COUNCIL Corporate ... for the use of the ELRC’s corporate identity in various situations. The manual