Presentation

on

Best Practices of e-Governance

in Uttar Pradesh

“8th Knowledge Exchange”

A National Summit on Digital Governance

By,Arun Kumar, IASChief Development OfficerKanpur Nagar

1

WHAT IS E-GOVERNANCE ?

According to the World Bank report:

“E-Government refers to the use by government agencies of information technologies (such as Wide

Area Networks, the Internet, and mobile computing) that have the ability to transform relations with

citizens, businesses, and other arms of government. These technologies can serve a variety of

different ends: better delivery of government services to citizens, improved interactions with business

and industry, citizen empowerment through access to information, or more efficient government

management. The resulting benefits can be less corruption, increased transparency, greater

convenience, revenue growth, and/ or cost reductions.”

In short, it is the use of electronic means, to promote “Good Governance” in the country. It

connotes the implementation of information technology in the government processes and functions so

as to give a Simple, Moral, Accountable, Responsible and Transparent governance

to the citizen.

2

What all is covered under e-governance?

List of services offered by district authorities, few examples :

Municipal corporation, Electricity Board services, Water & Sewerage Services, Transportation Services, Infrastructure, Tourism, Education

Maintenance of Data Bank and spreading proper awareness about facilities available for citizen by government

Portal to deposit online regulatory Fees

Facility to lodge complaints for non compliance of duties of govt. staff responsible to offer services etc.

3

Benefits of E-Governance to Citizens of smart city

Freedom from long queues in government offices

Corruption free services

No harassment from clerical staff

Transparency of work and services of govt.

True and clear knowledge and awareness of

schemes and programs by government

Easy payments and receipts from government

departments

Easy application for various services like birth and

death registration, Identity proof, Solvency

certificate, Character certificate etc.

Easier lodging of complains and keeping it’s track

Digitization of all government records

Citizen Satisfaction

4

Few examples of e-governance initiatives

in Kanpur Nagar Municipal Corporation

5

Online Grievance Redressal System

Online Property Tax Collection System

Online Birth & Death Registration System

Linking of hospitals. .

Surveillance and Monitoring in Garbage collection

Payroll and Pension management system

Store inventory management system

Use of Technology in e-governance for

Online Service Delivery System

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On-line Grievance Registration System

7

On-line Property Tax Collection

Property Search Find your House Tax Bill

Make Payment Got your online receipt

8

Use of Technology in e-governance for Door to Door

Property Tax Collection through Handheld Machine

9

Payee Master Form of SoftwarePayee Form & Cancelled Cheque

Use of Technology in e-governance for Paper less Payment Process

10

Paperless Payment ProcessTransaction Form Bank Report RTGS/ NEFT

11

On-line Birth & Death Registration System

12

GPS Enabled Garbage Collection Vehicle (Trucks Monitoring Online (around

100 trucks)

Garbage Collection – Online Weigh Bridge Data, Verification and Monitoring

System

Online Monitoring of Citizen Facilitation Areas in Municipal Corporation

Office through Video Cameras

Use of Technology in e-governance for

Surveillance and Monitoring

13

GPS/GPRS Enable Vehicle Tracking &

Weighbridge Operation System

14

Connectivity With RFID Link Tower with A2Z Waste Management Site to capture the Real

time data and MIS Reports regarding Analysis of Garbage Lifting ,Weightment and billing

verification of the Garbage

15

Use of Technology in e-governance for

Payroll & Pension Management System

Salary Pension

Paybill generation

Salary slip

Employee detail

Allowance deduction

Report

ECS generation

Bonus Report

Bank Advice Report

Employee Annual

Statement

Income Tax Report

Paybill generation

Employee detail

ECS generation

Bank Advice Report

Income Tax Report

16

Online Payroll Portal Selection of Work

Online MIS Report Online Salary Slip Generation

17

Use of Technology in e-governance for

Store Inventory Management System

18

Future plans of e-governance in Kanpur city Single Online Portal for all the District

Administration Departments interconnected and interlinked

Single Portal of Application for various certificates and documents like birth and death, Solvency, Character, Etc.

Kanpur Smart City mobile app for Various Schemes by and for the district.

Spreading Awareness about Various Schemes By Government and For District

Geo Locations for all the historic and prime locations in Kanpur

Full City map with house numbers for Visitors and Tourists

Full Telephone and Mobile Directory of Government Departments, Hospitals, Fire Departments, Etc.

Full Information about circle rates and other statutory government levys

19

Future plans of e-governance in Kanpur city

e-Help Centres:

Smart Kiosk at different Areas of City to spread

Awareness about e-governance

At Kiosks Uneducated and Non-Electronic friendly can

also learn how to use and access these services

Volunteers will help citizens using and accessing the

portals and other software and applications by District

Authorities.

This will also provide various information

Information portal:

This portal will be available for citizen to provide

information to government authorities Lapses in the city

like garbage, damage roads, unauthorized signages, poor

traffic, Etc. – This is different from complains as citizens

are afraid and have fear to complain.

This will help government offices to get correct and

detailed information about the happenings in Kanpur City.

20

Other examples of e-governance initiatives

started by UP govt.

21

• On MDM site

http://www.upmdm.org

per day distribution of

MDM is uploaded . The

number of children is

received through IVRS

system. Monitoring of

MDM has become easier

and transparent.

Primary Education sector

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Development of Shala Siddhi dashboard to evaluate quality of schools. (http://shaalasiddhi.nuepa.org)

E tenders have been invited for running

accelerated learning camps for blind, deaf

and dumb students. (http://etender.org )

Payments for salary, and other dues for all

teachers and staff is done through e-kosh.

Also kitchen cooks for MDM receive their

salary online directly into their accounts.

(http://upkosh.up.nic.in )

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Conversion cost for MDM, MDM cooks

salary is sent directly into the accounts of

schools through PFMS system. Earlier

payment used to be done through district

treasury. (http://pfms.nic.in )

Report card of all schools is uploaded on

UDISE Software (Unified District

Information System for Education). Anyone

can check registration of schools children ,

teacher’s availability and physical

infrastructure of schools online. (http://

schoolreportcards.in )

Service book of all teachers, and other

staff members is online on

http://ehrms.nic.in/

24

A new portal has been launched for school

teachers Transfers.

(http://www.upbasiceducationboard.in )

Financial transactions, civil work and

progress of inclusive education is uploaded

on the portal -

http://wm.upefa.com/district/districtpanel.

php

All inspection reports of BSA, BSA and

district coordinators is uploaded on portal

http://ims.bsnup.org .

25

Secondary Education sector

26

Online registration of students on upmsp.edu.in to curb

fraud entries of students for Board examination of class 9

and 11..Total 56186 of class 9 and 46256 students of class

11 have been registered online till date. At the beginning

of new year students will be transferred to new classes

automatically .

To achieve complete transparency in board exams of

class 10th and 12th registration of students is open on

portal upmsp.edu.in . Aadhaar enabled data base will

ensure that only existing students are enrolled . Previously

schools used to take advantage of these lacunas and fraud

number of students used to send to govt to get selected for

board exams.

Online school centres:

All schools will upload physical status of schools on

upmsp.edu.in . Based on facilities schools will be selected

for making board exam centre. Since all schools are geo-

tagged so distance between schools can be measured

through online app. Similarly other facilities can be

checked

27

Grievance Redressal System: IGRS Portal launched by UP Govt.

Through this portal, complaints are received from common public regarding any public service.

“IGRS for Officers” App has been designed to give facility to officers to check level of

pendency at their end.

A real time monitoring of compliance and pendency is done from DM level to Hon’ble CM

office level.

This has increased faith of public in government services because of time bound and qualitative

compliance reports.

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Janani Surakha Yojana

1- Beneficiary pregnant women receives incentive for delivery at govt.

hospital

A-Rural area beneficary @ Rs.1400/-

B-Urban area beneficary @ Rs.1000/-

2- Home delivery only for BPL client up to 2 children @ Rs.500/-

The payment to the beneficiary in made by P.F.M.S portal with

ADHAR linked account.

Family Planning Programme

Sterilization Incentive at govt. hospitals:

A- Beneficiary of Male Sterilization @ Rs.2000/-

B- Beneficiary of Female Sterilization @ Rs.1400/-

The payment to the beneficiary in made by P.F.M.S portal with

ADHAR linked account.

Rashtriya Bal Swasthya Karyakram

In this programme at block level all the Primary Schools, junior high

schools, high schools, Intermediate colleges and Anganwari Kendra run

by state govt. are covered (students 03 to 19 years age). Two medical

teams for each block visits every school according to fixed programme.

The teams have been provided laptop, internet modem and software

to feed online data of diseased children on portal and refer them to

CHC/District Hospital.

Health sector

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Family Planning Programme (PPIUCD)

Copper T inserted to women after delivery to prevent further

child bearing for three 3 year.

Beneficiary Payment @ Rs.300/-

The payment to the beneficiary in made by P.F.M.S portal

with AADHAR Linked account.

Family Planning Indemnity

Male and Female Sterilization Failure done by Govt. Hospital

in covered under insurance scheme

Rs. 30000/- to beneficiary.

After approval of state govt. amount transferred by

P.F.M.S. in Aadhar linked account

Mother and child Tracking System

Every Pregnant women is registered during vaccination with

a unique ID number. Which is entered on her immunization

card. After Delivery her child is also entered on this number.

The system is very useful in tracking high risk pregnancy

and informing mother about ANC checkup and

Immunization date.

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HMIS Protal

All the monthly report of programme being conducted are all filled in this portal by every CHC and Distt.

Hospitals.

This is very use full to compare various health parameters of the distt.

Any officer from State or central govt. can visualize or compare any data directly.

Pradhantmantri Matra Vandan Yojana

In this scheme all pregnant women after 01 Jan-2017 will be given incentive of Rs. 5000/- .

This is restricted to first pregnancy and will be given in three part after complete immunization, ANC check up

and Institutional delivery.

Application form of this scheme has been provided to all CHCs and complete format will have to be

uploaded on portal for online account based payment.

Salary Structure

All the contractual staff employed in National Health Mission are paid Salary Monthly by P.F.M.S. Portal at

District level.

The salary is paid in their Aadhar link account directly.

Disability Certification

Any Person who needs Disability Certificate can apply online on portal . The Applicant is informed about date

and timing to contact doctor.

ICDS

Supervision of VHND days is done online through portal www.nutritionmissionup.in

Tracking of SUW children and monthly report of Aganwadi centers is done through suposhan website.

Panchayati Raj Sector

Main Schemes Implemented under

Panchayati Raj Department-

1. Swachh Bharat Mission (Gramin)

2. Gram Panchayat Development Plan

(GPDP)

3. Panchayat Sashaktikaran Puraskar

4. E-District

www.panchayatiraj.up.nic.in

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Plan Plus-

Plan Plus software captures the planning workflow.

All Gram panchayats enter the details of every work

(activity) included in annual plan or five year plan .

It captures budgetary allocation of every gram

panchayat.

It provides role based authentication and authorization.

www.planningonline.gov.in

Action Soft-

Captures physical and financial progress of every work

(activity)

Brings out total transparency in the activity execution

process

It captures technical and administrative approval

Generate unique ID for every work.

Works in collaboration with plan plus and priasoft

www.reportingonline.gov.in

Priasoft-

It is a centralized accounting software.

Main objective is to keep track of all in-flow (Receipt)

and out-flow(Expenditure) of every gram panchayat.

www.accountingonline.gov.in

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Gram Panchayat Development Plan: National Asset Directory-

NAD aims to keep stock of all the assets

created, controlled and maintained by the

RLB/ULB/Line Department in the state and

assign a code to each asset for its unique

identification leading to effective utilization of

the Assets.

www.assetdirectory.gov.in

M-asset-

It is a mobile based application for geo-tagging

of all immovable assets in gram panchayat.

Mobile app works on online and offline mode.

Capture assets as Point, Line and Polygon.

Capture lattitue and longitude of Asset with

higher accuracy.

Citizen can view assets on google map.

33

e-District:

Gram panchayat secretary is registrar for issuing Birth and Death certificates in gram

panchayat

Using e-district software any citizen can apply for birth and death certificate through

near by common service centre (CSC)

Website Link – edistrict.up.nic.in

34

Agriculture sector

Pardarshi Kisan Sewa Yojna:

To get benefits of Agriculture department

schemes farmers have to regiser

themselves on Pardarshi Kisan Sewa

Yojna portal. Once registered all benefits

like subsidy on fertilizers, seed ,

agriculture equipments are given to them

through DBT method.

35

Guaranteed Employment of 100 days.

Provide Work of adult member of a family.

Control migration from Villages.

Under MGNREGA we can generate different type of Work ID.

Like water Conservation and Renovation , Land Development ,

Drought Profiling and Rural Sanitation.

Under Staff Registration we can manage database of

Employees.

In this we are making attendance of laborers via Muster Roll

Process.

Under MGNREGA we are also working on GEO MGNREGA

.

In this we are maintaining Work Before, MID session and after

work Completion photo. Due to this we can get location of any

work throughout India.

Via longitude and latitude coordinates we can catch the real

location of Work.

Govt. of India is now more focusing on timely payment of

laborer.

For this they maintain Timely Payment Monitoring System and

Dashboard for Delay Monitoring system.

With the help of this option we can find out where we are

making delays in Payment.

MGNREGA

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Social Sector Pension schemes :

Any applicant can apply from anywhere on portal. All

application are forwarded to SDM/ BDOs for verification.

After verification digitally signed applications are

forwarded to DSWO login for approval. This is sent

electronically to state deptt for payment and then disbursal

of funds is done directly into the accounts of beneficiaries.

Scholarship:

37

SAKSHAM-

eScholarship

Portal,

Uttar Pradesh

Stake Holders- at a Glance

Social

Welfare

Department

Backward Class

Welfare Department

Minority Welfare

Department

Banks

University

Institutions/

Colleges

Affiliating

Boards

PFMS

SCERT

Tech. Education etc.

Computerized Scrutiny by NIC

Checked the application for duplicate Roll Number of High School and Intermediate

Automated scrutiny will be done by NIC for checking the enrollment number, Name, Father’s Name,

Mother’s name & Date of birth along with result for an application with the Examination Result data

provided by university.

Verify Bank details with PFMS and mark suspect status

Verify Income, Caste, and Domicile Certificates & mark suspect data (matched with Database of

Revenue Department)

Number of ‘fresh’ application in any course should not exceed number of seats in one year - this check

will be introduced this year

SC/ST applications should not be 40% or more of total in one educational institution

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Work flow of Master Data in ScholarshipMaster Data Preparation

Add New Institution/

Institution In Institute Login

of Scholarship Portal

Feed Profile (Nodal Officer

Principle Details & College

Affiliation Details )

Course Details , Fee Structure

& Seats Approved By DSC

Student Application &

Verification Process

Verification of Course, fee &

Seats by University

Central Server

(SDC)

Scholarship & Fee

Reimbursement Distribution

Process

Priority / weightage Fixed For

Benefit

Web Service Verify Result

obtained claimed by student

against marks uploaded by

University

Upload Annual Result By

University Login

39

Udog Aadhar Memorandum (UAM):

Ministry of Micro, Small and Medium

Enterprises(MSME) has notified the Udyog Aadhaar

Memorandum(UAM) under the MSMED Act, 2006 .

A one-page simple registration form for online filing of

UAM has been introduced

Udyog Aadhaar (UA) is for running units.

System constitutes self declaration format

Portal is available through http://udyogaadhaar.gov.in

Online Common Application Form (Nivesh Mitra):

Envisaged as a simple, user friendly, entrepreneur

centric web application

Enables existing & prospective investors and

entrepreneurs to get online clearances/NOC’s from

concerned department with ease and minimal

“running around”.

Two-way interaction on digital platform between

entrepreneurs and departments

Saves time, money and energy as repeated visits to

different departments not required

Automatic SMS and e-mail response to entrepreneur

generated at each stage.

Portal is available through

http://nm.udyogbandhu.com

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MSME & Export Promotion sector

Online Filing under different Export promotion schemes:

Facilities Available:

Registration With EPB

Filing Marketing Development Assistance

Application.

Filing Gateway Port Freight Subsidy

Application.

Filing Airfreight Subsidy Application.

Electronic Payment Facility Available

Portal is available through

http://clientarea.epbupindia.com

PMEGP online application:

Two separate online application forms for individuals

and institutional applicants available on the portal.

Applicants are provided with User ID and Password at

the time of initial registration (application filing) for

their use in tracking the status of their application.

Applicant are provided with application ID on final

submission.

The portal have MIS enabling generation of various

reports.

Portal is available through

https://kviconline.gov.in/pmegpeportal/pmegphome/ind

ex.jsp

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Thank You!

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