EDUCATION AND TRAINING QUALITY ASSURANCE

Edmund NxumaloActing Senior Manager: ETQA

Overview

• Functions of an ETQA

• Criteria for accreditation

• Accreditation Process

• ISETTSETA Primary Focus

OVERVIEW(Cont)

• Monitoring, evaluation and auditing.

• Verification

• Certification

• Challenges

• New strategy

Functions of an ETQA

• Accredit constituent providers• Promote quality amongst providers• Evaluate assessments and facilitate

moderation amongst providers• Register constituent assessors for

specified standards and qualifications

Functions of an ETQA

• Certify learners• Co-operate with moderating bodies

appointed by SAQA• Recommend new standards and/or

qualifications or modification to existing ones to SAQA

• Maintain a database acceptable to SAQA

Criteria for accreditation

• Quality Management System• Registration in terms of

applicable legislation• Ability to develop, deliver and

evaluate learning programmes• Management of assessments

including RPL and appeals

Criteria for accreditation

• Financial, administrative and physical resources

• Staff selection, appraisal and development

• Learner entry, guidance and support• Management of off-site practical or

work-site components• Reporting procedures

Accreditation Process

ISETTSETA ETQA Division:• Receives request/letter of intent• Checks for fit with primary focus• Sends Accreditation documentation

THE PROVIDER• Completes the application form• Submits complete application form with

required documents

Accreditation Process (cont.)

ISETTSETA ETQA Division• Receives application and checks

for completeness• Evaluates application against

criteria• Negotiates accreditation visit

with provider

Accreditation Process (cont.)

• Conducts site visit/Evaluate the POE and learning programme

• Give feedback to the provider

• Recommends provider for accreditation to the CEO

• Sends letter to confirm accreditation

ISETTSETA Primary Focus

• Primary focus refers to the aspect of learning (quals and stds) the SETA has applied for to quality assure

• ISETTSETA is accredited as an ETQA for the following quals:

• Certificate: Telecommunications for Customer Premises Equipment Level 4 217972

• Certificate: Telecommunications for Customer Premises Equipment Level 2 217983

ISETTSETA Primary Focus

(Cont.)

Certificate in Telecommunications for Customer Premises Equipment Level 3 21799

• National Certificate: Information Technology: Technical Support Level 4 242932

• National Certificate: Information Technology: Systems Development Level 4 242943

ISETTSETA Primary Focus

(Cont.)

• National Certificate: Information Technology: Systems Support Level 5 485734

• National Certificate: Information Technology: Systems Development Level 5 488725

• National Certificate: Information Technology:

End User Computing Level 3 49077

MONITORING,EVALUATION AND AUDITING

• Annually-against criteria for accreditation

Developmental-Start this year

• 3 year period-Judgmental

• For quality delivery, re-accreditation and de-accreditation

verification

• Moderator report

• Synopsis for moderator reports

• Entire process

• Prerequisite for certification

Certification

• Full qualification-primary focus-ISETTSETA.

• Associated unit standards-primary focus- providers.

• Non-unit standard based learning programmes or short courses-providers.

• Can be delegated-prior approval before certification

Challenges

• Assessor/moderator registration.

• Provider accreditation and programme approval.

• Assessors/moderators-scarcity.

• Certification

• Unit standards and qualifications.

NEW STRATEGY

• Dedicated person for assessor/moderator registration.

• ETQA services.

• Assessor/moderator training.

• Speedy verifications

• JIP with SAQA.

Deliverables- New Strategy

Deliverables by end October 2005

Completed

(2006)

difference

Bottlenecks in service delivery: provider accreditation

Total number

•Full accreditation=

22

•Provisional accreditations=20•Programme approvals=3

TT=45

•Full accreditations=24

•Provisional=

51•Programme approval=8

TT=83

2

31

5

TT=38

DETAILS

• Contact details:

ISETTSETA

Telephone: 011 207 2600

Fax: 011 805 6833

Email: edmund.nxumalo@isettseta.org.za