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Education a $3b business opportunity. Voice of the Customer. The Education Challenge. Price. Knowledge. Education. Price. 125M. Which business model goes next?. - PowerPoint PPT Presentation
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Educationa $3b business opportunity
Voice of the Customer
2
The Education Challenge
PriceKnowledge
125M Price
Education
3
“There is little or no standardization and only minimal attempts to collect evidence that could be used to improve [the business]. New developments are slow and costs go up every year.
New online providers will challenge the model, developing standard [products], high quality delivery and more effective [metrics]. The online mantra – better, faster, cheaper – is coming to [this industry] and no one knows where it will end. One thing is certain……[businesses] had better start preparing now.”
3
Which business model goes next?
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“There is little or no standardization and only minimal attempts to collect evidence that could be used to improve delivery and assessment. New developments are slow and costs go up every year.
New online providers will challenge the craft model, developing standard courses, high quality delivery and more effective assessment. The online mantra – better, faster, cheaper – is coming to academe and no one knows where it will end. One thing is certain……universities had better start preparing now.”Professor Steven Schwartz, VC Macquarie University
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Which business model goes next?
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Australian Childrenhave $1,886 of equipment
Trend
60% own an MP3 player
50% own a smartphone
42% own a laptop
30% own sports/music
IT in the Toilet – 2012, 11mark.com
6
Total education ICT spend
Education ICT is 6% of Australian IT spend
1.02012 $2.8 billion
2013
2014
2015 $3.2 billion
2.1%growth
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Total education ICT spend
2.1%growth
Education ICT is 6% of Australian IT spend
1.0
1.0
2012 $2.8 billion
2013
2014
2015 $3.2 billion
42% spent on hardware
42% spent on hardware
42% spent on hardware
42% spent on hardware
8
$20+
1.5x
Where does the revenue land?
$1
Business Challenges
10
Recruiting students
Grab their attention
1.060,000 Applications
30,000 Offers
10,000 Start
11
Recruit
1%?
Recruiting students
12
Recruiting students
And then they’re off
1.060,000 Applications
30,000 Offers
1.010,000 Start
2,000 drop out
13
Worst34.2%
Average18.1%
Best7.4% Retain
1%?Worst23.3%
Average8.7%
Best3.3%
DomesticStudentAttrition
InternationalStudentAttrition
Recruit
1%?
Recruiting and retaining students
Educationa $3b business opportunity
Voice of the Customer
Brisbane Grammar School
Michael LowbridgeDirector of ICT & Information Systems
Derek McDowallHead of eLearning
SAMR Model
Brisbane Grammar School
Michael LowbridgeDirector of ICT & Information Systems
Derek McDowallHead of eLearning
NSW DECJane Mackarell
Microsoft Education TeamGovernment State Education Departments
VIC DEECDTrudi Grant
QLD DETMicrosoft Education DirectorGeorge Stavrakakis
Catholic EducationVanessa Gage
Microsoft Education TeamNon-Government Education
Private EducationKen Rankins
Microsoft Education DirectorGeorge Stavrakakis
Joseph Alvarez
Microsoft Education TeamHigher Education
Lucy Segal Ken RankinsMicrosoft Education DirectorGeorge Stavrakakis
Priorities ahead
Improving ValueDeployment
Agility through the CloudOffice 365 and Windows Azure
Education SolutionsCRM and BI
Student experienceWindows 8, appsand devices
In the next decade…
“The teacher’s role will change – advocacy and mentoring will become more important than subject specialism and knowledge.”
A glimpse into the future
Creating immersive learning experiences
Education Partner Briefings29/30 Oct – Melbourne31 Oct - 1 Nov – Sydney
Education Blog - blogs.msdn.com/education
Fortnightly newsletter - [email protected]