Question: Miss Liyana, we all know that being a teacher requires a very good communication skill in order to interact and communicate with the students. Can you explain to us what is actually the meaning of communication skills?Answer: Thank you for your question Miss Stephanie. Assalamualaikum and a very good morning I greet to u. Before we talk further and deeper about the communication skills, I would like to clarify to you the exact meaning of the word communication. This is just to make it look clearer and understandable in case any of you still wondering and still need a better understanding about it. According to Noriati in the year of 2011, she said that communication means sending a text message either verbally or non-verbally by a person to others and will have a response from the recipient of the message. Here, we can understand that communication is not only about sending a message verbally. But, we can also use our non-verbal communication skill. Verbal and non-verbal are two different words with different meaning. It is not the same. We are going to discuss about it later. Now, we are just going to discuss the meaning of communication skills.Communication is also not by just sending or giving a message to other people (recipient) but it also associated with the received skill. We cannot call it a communication if it is only a one way interaction. For example, when you ask me a question and I give u an answer. Then, that is what we call communicate. Means, we communicate with each other. You ask me and I gave you a response. Besides that, communication is also a human tool to share their thoughts, ideas, and feeling either in verbally and non-verbally. So, thats all what I can explain to you for now.

Question: One of the communication skills that a teacher must possess in order to become an effective teacher is to have a very good oral skill. What can you tell us about oral skills? Why actually do we need a very good oral skill?Answer: Thank you for your question Miss Stephanie. Oral can be defined as a verbal communication. Verbal communication is related to the action of using words and speaks language. Well, actually just in case if you did not know, the ability to speak is actually the first language skill by human. In a context of traditional society, they depend entirely on their ability to convey a message and narrate a story. For example, if you still remember, maybe when you are little, your parents will read you a story in order to teach you the moral values. So, that is what we mean by using an oral skill to convey a message and also narrate skill. We cannot narrate a story effectively if we do not have an oral skill. But, when we want to talk about children communication skill, well actually children's communication skills grow when children mingle with other people, either within the family, neighbourhood or in school. Ability of the human in verbal skills is preceded by listening skill. This would mean that teachers must create a teaching and learning environment that will allow students to discuss and talk among themselves in order to develop their oral skills.So, now we are going to talk in the context of a situation as a teacher. In order to possess a very good oral skill communication, a teacher should have possessed these three basic skills: pronunciation, intonation and also clear and structured.PronunciationA teacher in Malaysia will be confronted with the diversity of student ethnicity and background. Therefore, teachers need to connect with students from different ethnic groups through language, especially the Malay language as the medium of communication in Malaysia. Pronunciation should be clear and precise and this is not limited only to teachers who teach subjects in Malay language. All teachers, regardless of which ever subjects they mastered must use correct pronunciation. This is in line with the concept of "language across curriculum '. In the Malay language, the use of Bahasa Baku is very necessary to avoid regional dialects being used in teaching and learning situations in the classroom.

6.4.2 Clear and StructuredMessages and ideas can be understood when presented in a clear and structured manner. Explanation from teachers to students should be in accordance with the level of language proficiency and students' background. Selection of appropriate words to ensure students understand and listen with great interest. The students can understand better when the teacher has the skills in questioning, answering and explaining things clearly.6.4.3 IntonationTeachers need to know how to adjust their voice intonation when interacting with students and it should be adapted to the context of conversation and its purpose. Teachers can enhance the effectiveness of intonation through the following guidelines, namely: Be enthusiastic in delivering any message so that the listener understand the message clearly Avoid using a flat voice tone (monotone). This type of tones cannot motivate the students. high and low intonation can help students to understand the messages conveyed by the teacher. When teacher is able to express messages through the tone very well, student can appreciate them better