January-February 2007

FHRAI Magazine

Sl. No. Name News/Article Author Page

No.

1 Message from the President / Editor's Note Mr. Rajesh Mishra / Mr. Kamal Sharma 5

2 Message from President of Regional Associations 6

3 Newsletter 8, 27

4 Guidelines about National Awards

5 Reality Check : Accommodation status vis-à-vis Commonwealth Games - 2010 31

6 Procedural key points for re-classification of hotels Leichombam Kullajit 33 7 News from the Regions 37 8 FHRAI Institute : Diary of a Duty Manager Ravi Zadoo 40 9 Do's and Don'ts of Hotel Technology Kamal Sharma 47

10 Industry Trends 48 11 How do hotels reward loyal guests ? 50 12 India : A Mice Destination 52