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32 Tokyo Gas Group CSR Report 2016
Tokyo Gas Group has identified a number of specific issues
(“material aspects”) in each of six key areas of CSR activity in order
to meet society’s expectations and guide implementation of its
own “Main Policies FY2015-2017 toward Realizing Challenge
2020 Vision,” and the Group’s members are working in concert to
address these material aspects.
This report is a digest of information on how the Group is meeting
society’s expectations and addressing the challenges that we face
in the LNG value chains that form the core of our business. It is
designed to keep our various stakeholders clearly informed about
the Group’s CSR activities.
● The “Special Topic” section of this report describes the actions
that we are taking as a total energy company to contribute to
society in readiness for full liberalization of Japan’s electricity
and gas retail sectors.
● “Highlights of Key Activities” reviews the key initiatives
undertaken in fiscal 2015 to tackle material aspects.
● In “Stakeholder Dialogue,” the focus is on expert opinion
concerning “supply chain management,” which will only
continue to grow in importance as we globalize our operations
as a total energy company.
This year’s report features two new appendices: one consists
of a set of tables that shows the reader where to refer to in this
report for information on activities that fall under GRI Guidelines,
etc., and the other is a glossary of terms, which are indicated for
convenience in the text by an icon of an open book.
Overview of Sources of Information on CSR at Tokyo Gas
● Information on CSR
● Information on Specific Topics
In addition to the information contained in this report, more detailed information on the Group’s CSR initiatives, categorized from the perspectives of the environment, society, and governance, can be found online on our website:
This booklet provides essential information on the Group’s CSR initiatives.
Tokyo Gas Group
CSR Report 2016
● Disclosure Policy
● PeriodPrimarily fiscal 2015 (April 1, 2015-March 31, 2016), with additional information on other fiscal years.
● BoundaryTokyo Gas on a non-consolidated basis and its subsidiaries and affiliates. Tokyo Gas LIFEVAL and partner companies are also included in some sections.Environmental performance data for fiscal 2015 are for Tokyo Gas and its 46 consolidated subsidiaries in Japan.
● Publication PeriodDecember 2016 (Last year’s report was published in December 2015. The next is scheduled for October 2017.)
● Referenced GuidelinesGRI “Sustainability Reporting Guidelines version 4 (G4)”Ministry of the Environment of Japan “Environmental Reporting Guidelines (2012 Version)”
Impo
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sta
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Importance to the Tokyo Gas Group
Full report (website)
Digest edition(this report)
High
High
Annual Report 2016
Tokyo Gas Earthquake Disaster Prevention Measures
This report brings together carefully selected financial data and basic information on business strategy and other related topics for the latest fiscal year to help investors better analyze Tokyo Gas.
This booklet explains the earthquake disaster prevention measures we have implemented to maintain the safe and stable supply of city gas.
TOKYO GASANNUALREPORT 2016Tokyo Gas Co., Ltd.
in order to ensure that our customers can use gas safely and convenientlyin order to ensure that our customers can use gas safelyy and conveniently
Earthquake Disaster Prevention Measures
Tokyo Gas GroupCSR Report 2016
(Full report)
(April 1, 2015-March 31, 2016)
Tokyo Gas GroupCSR Report 2016(Digest edition)
http://www.tokyo-gas.co.jp/csr/index_e.html
Editorial Policy Contents
Company Profile
Glossary
Relationship between GRI Content Index Sections on Compliance, the United Nations Global Compact (GC) Ten Principles, and ISO 26000
Corporate Information
4 - 5
62 - 63
64 - 65
66 - 67
Resource Procurement Management
Engagement with Stakeholders
Stakeholder Dialogue
Third-Party Independent Assurance Report
57
58 - 59
60 - 61
56
Top Commitment
Special Topic Energy and the Future Our Response to Gas and Electricity Deregulation
6 - 9
10 - 11
CSR Management in Overview
Corporate Governance
The Tokyo Gas Group’s LNG Value Chain and Its Impact on Society
The Tokyo Gas Group’s Key CSR Activities and Material Aspects
Key CSR Activities, Targets and Performance
CSR at the Tokyo Gas Group
12 - 13
14 - 15
16 - 19
20 - 21
22 - 23
Enhancement of Energy SecurityStable Supply / The Pursuit of Safety / Provision of Better Products and Services
Contribution to the EnvironmentBasic Policy on Environmental Protection and Targets / Global Warming Countermeasures /Promotion of Resource Saving / Promotion of Biodiversity Conservation / Promotion of Environmental Technologies Development / Material Balance
Contribution to Local CommunitiesSafe and Secure Ways of Life and Urban Development / Enrichment of Society
Respect for Human RightsHuman Rights Due Diligence
Promotion of CompliancePermeation and Rigorous Practice of Compliance / Protection of Personal Information / Prevention of Bribery and Corruption
Enhancement of People-Centered Management BasePromotion of Diversity / Development of Human Resources / Occupational Safety and Health
Highlights of Key Activities
24 - 31
32 - 41
42 - 45
46 - 47
48 - 51
52 - 55
24 - 56
This section describes main actions undertaken in fiscal 2015 to address material aspects.
12 - 23
This section describes our basic approach to CSR, social impacts along our LNG value chains, and the identification process, state of management, and outcomes of action on specific issues of key activities (“material aspects”).