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11-15 April 2016

NH GRAND HOTEL

KRASNAPOLSKY

AMSTERDAM

Presented by:

Paul Wade

Project Director

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How many people

in this room have

an Android device?

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Why?

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Lots of good reasons:

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How many people

in this room have

an Apple device?

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Why?

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Thanks for that –now back to the serious stuff…

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The (more) serious stuff…

There is a wide ranging agenda of topics at this conference

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Maintaining Future Existence

Managing Margins

Managing Churn

Customer acquisition

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All addressing the Challenges facing

MVNO’s today…

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But a notable absence of one…

…The “Elephant in the Room”?

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Especially when everything is all about Data….

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….and even more Data!

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…and more and more Apps!

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So what is

the one thing

that is needed for

an MVNO but is

never mentioned?

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HANDSETS!

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….It was all about SIM cards and low cost voice calls and texts

In the early days of MVNO’s handsets did not matter so much…….

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But in today's

Data Centric world

it is all about...

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Smartphones!

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What impact will

this have on

MVNO’s?

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There is already a trend towards the removal of handset subsidies and the offering of separate finance or lease plans for handsets. Without contracts and SIM-locked phones, operators will be seen as connectivity providers only and will need to stress network quality to differentiate themselves between each other. By selling unlocked phones in a subscriber environment void of fixed-term contracts, it makes it easy to change carriers. It is expected this dilution of the subscriber relationship will result in a higher level of subscriber churn in the market, and could work to the advantage of disruptors such as MVNO’s.

Breaking the link with MNO’s ?

… and creating opportunities for the MVNO’s

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Apple and Google already looking at becoming network providers…

…and providing handset finance programs

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MVNO’s are having to look at their

business models:

• In the days when a “feature phone” cost $100 it did not matter as the low cost was aligned with “Cost Conscious” subscribers

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MVNO’s are having to look at their

business models:

• But when faced with a price point of $300- $600 for a new smartphone to be able to access data services then low cost calling is no longer the key driver for subscribers as before

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Introduce a

handset program?

How can a

MVNO compete?

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Need a finance program to be able to offer payment by instalments

The cash strain on buying in handset stock needs deep pockets!

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Most subscribers are predominantly “prepaid” subscribers

Outright sale at a high price point is not attractive to customer base without subsidy

How to handle complaints, warranty claims, shipping costs and as well as customer services and logistics?

OK, but the problems are:

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The Solution?

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• A “take back” programme that converts old phones into to air time calling credit to leverage the margin between wholesale and retail tariffs;

• A stand alone sale of a Refurbished iPhone Handset;

• A financed sale of a Refurbished iPhone Handset.

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With all the Logistics needed to supply a fully “managed” service...

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Delivered by our eCommerce platform...

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but branded in your name

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And our own Finance Company...

We work with you to decide acceptance criteria

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What is

“Refurbished”?

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A used phone is sold “as is”. It has not been tested or fixed, and it comes with no guarantee. A refurbished phone is different in that it has been tested, repaired as necessary, and it has been cleaned. The EcoRenew definition of refurbished is returning a used Iphone to an “as new” condition.

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So not just “refurbished”…

The EcoRenew policy is not just refurbishment but is more correctly called Remanufacturing. This is the rebuilding of a product to specifications of the original manufactured product using only OEM parts. It is this process that enables us to offer a no quibble 12 month warranty on every device leaving our production facilities. …but “as new”

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?

Who are

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Head Quartered in Hong Kong with factories located Philippines Economic Zone Authority (PEZA)

Proven supply chain benefits across various brands and customers

Continuous Improvement and Process Innovation

Flexibility and agility combined with robust partner

ISO 9001 and 14000 Certified

We have been in Mobile device remanufacturing since 2006 & volume parts reclamation and distribution since 2011

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Backed by high quality refurbishment facilities…

…with the most up to date technology

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With a Global Footprint…

… and expanding

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We can “take back” any make or model of mobile phone, but we only sell Refurbished Iphone’s…

Why?

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Iphone’s are a desirable commodity…

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Refurbished Iphone’s maintain their value…

…even Apple themselves have recognised this

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Apple have launched a refurbishment program…

… recognising the growth in the “pre-owned” device market

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And of course...

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Thank You! Please come and visit us at our stand

and check out the quality of the devices

we can offer