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Workshop
‘Mobility Management: Solving problems or hospitality?’
ECOMM 2012
Frankfurt, 13th of June
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Agenda
1. Introduction Spant!
2. Interactive session 1
3. Location accessibility
4. Measures at Spant!
5. Interactive session 2
6. Conclusions
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Spant!
� Theatre
� Conference location
� More than 100.000 visitors a year
� Location of successful TV programs(like ‘the Voice of Holland’)
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� Since 2009 sustainability is put on the agenda
� 2009-2010: Sustainable food & drinks
� 2010-2011: Green Key
� 2011-2012: Sustainable transport
Sustainability Spant
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Beside the regular assortment, astandard sustainable assortment offood & drinks.
for example:130.000 cups of 100% biological coffee and tea a year
2009-2010: Sustainable food & drinks
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2010-2011:The Green Key
Green Key is presently the largest global
eco-label for accommodation. The Green
Key is awarded to over 1800
establishments in 29 countries worldwide.
Green Key aims to:
� raise the awareness of leisureestablishment staff and clients,
� increase the use of sustainablemethods of operation and technology,
� run ecologically sound and responsiblebusinesses, and thereby
� reduce resource, energy usage
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2011-2012:Sustainable transport
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Workshop 1
1. Brainstorm over the “human logisitics”ECOMM 2013. Based on the experience of ECOMM 2012 and 2011
� How was your experience
� What could be done better
� What would be the advice for ECOMM 2012
� ...
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Workshop 1
1. Brainstorm over the “human logisitics”ECOMM 2013. Based on the experience of ECOMM 2012 and 2011
� How was your experience
� What could be done better
� What would be the advice for ECOMM 2012
� ...
� What is the core business of ECOMM, SPANT?
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Sustainable transport as port of Hospitality
Hospitality
≈ experience of visitor in a building
The experience is determined by behaviour, product / service and the surrounding of the location of company.
For example; a company is situated far away from
a train and bus station. The company offers a
shuttle bus service for their visitors
(product/service) to pick them up from the station
to the location. Visitors are happy with the
service (experience), they have an alternative for
their car.
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2011-2012:Sustainable Transport
Next stept of sustainability for Spant:
Sustainable Transport.
Goals:
• Increasing hospitality for visitors withmobility management measures
• In line with the needs of the customer(conference organizers)
• low budget - big influence
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Measures at Spant!
Quick wins:
� Real-time traffic information (car and public transport)
� Spant! – Umbrella
� Working space in Spant! “Early bird arrangement, ….”
� Suggestions for conference booking agencies about transport to and from station “banqueting book”
� Electric charging post for e-bike
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Mobility Management Measures (2)
Cooperation with municipality of Bussum:
� Electric charging post for electric cars
� (sustainable) covered bicycle parking for visitors
� Signage to Spant, with cooperation with artists
� Transport to and from station
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Workshop 2
1. Organize groups of 4/5 people
2. The themes to choose from..
1. Soccer game Polen - Russia during Europian championship 2012
2. Holiday resort
3. Beach day in the Netherlands
4. Conference hotel of ECOMM 2012
5. City with 100.000 residents
6. Shopping area
Suggestion
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Interactive session 2
Advice in 5 steps!!
For each step you’ve got 10 minutes.
Afterwards you will present you advice and ideas.
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1. Define the core business: what is the primary process/ where does the money spend on?
2. What are the restrictions and KENMKERKEN you have to deal with.
3. What are the added values for your organisation!!
4. What measures can you implement
5. Where do you come across local government
6. What would you advice!!
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Spant!
Paul Haigthon - [email protected]
Advier B.V.
Tilly Broersen - [email protected]
Minze Walvius - [email protected]
www.spant.org
www.advier.nl
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