Overview of Services

Comprehensive Medical

Evaluation Services including Independent Medical

Evaluations (IME) Medical Record Reviews Peer Reviews Film/Radiology Reviews Functional Capacity

Evaluations (FCE)

Licenses and Certifications

ECN is licensed to provide Workers Compensation Independent Medical Examinations and Peer Reviews in all states and independent jurisdictions in the United States

Safe and Secure instant communication

Completely paperless with ability to upload all documents and medical records

Up to the minute status of the case

Date and time of examination

Copies of notification letters

Copies of medical records provided to the physician

Copy of report and invoice

Legal Compliance and Quality Assurance

• Double confirmation calls on all IME Appointments

• Two Tier Quality Assurance• Tier 1 – Quality of Medical Discussion

Based on medical records reviewed and examination results

Results and opinions are clearly stated

No typos• Tier 2 – Legally Appropriate

Opinions are stated in conformity with relevant state laws

Provide required state forms

Testimonials

“The Customer is KING - always give the customer more than what they expect to get.”

The following excerpts are actual customer testimonials and one from a claimant – our customer’s customer.

From: CLIENTSent: Wednesday, February 23, 2011 12:03 PM To: Rick Stopek Subject: Claim # XXXXX

Hi Rick:  See below. I just wanted to take a moment to recognize Cathy Smith. Good example of great customer service and for going the extra mile. Everyone with ECN (Cathy, Jackie, Elise, Kylie) has been very responsive to our needs and it is greatly appreciated!! Have a good one........ XXXX

From: Claimant to Client, forwarded to ECNSent: Friday, February 25, 2011 12:45 PM

Good Afternoon, Insurer X!I'd like to express my gratitude for ECN assistance when I called on 2.16.11.  Nancy Nelsonfils (the Services Coordinator) quickly helped me with a certain scheduling issue I had with my IME.  The "solution" was found almost right away, with the same doctor (at a different location), much more familiar to me and convenient to get to - I used to work around that area.  I don't drive (because of my condition) and there wouldn't be anyone to take me there on that particular day and time.  Nancy was very polite, not insistent at all (like many others I've met so far), knowledgeable and pleasant!THANK you, Insurer X(& Nancy)!!!  With most respect,ClaimantNew York